2000 Ford Expedition Visibility

TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THE WINDSHIELD IS LEAKING, CAUSING WATER TO GET INTO THE ELECTRICAL SYSTEM AND MALFUNCTIONING EVERY ELECTRICAL COMPONENT. THE CONTACT CALLED THE MANUFACTURER REGARDING THE WINDOW WHO THEN CONTACTED THE DEALER, WHO STATED THE WINDOW SEAL AND COMPUTER NEEDS TO BE REPLACED. THE DEALER ALSO INFORMED THE TO CONTACT THEY CAN ONLY REPAIR A COMPONENT AT NO COST UNDER A RECALL. THE CONTACT STATED THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS BECAUSE THIS IS A KNOWN SAFETY ISSUE WITH THIS YEAR MAKE AND MODEL. THE FAILURE MILEAGE WAS 120,000.

WINDSHIELD LEAKS ONTO FUSE BOX & GEM MODULE, CAUSING ENGINE TO CUT OFF WHILE MOVING CREATING DANGEROUS SITUATION. *TR

2000 FORD EXPEDITION EXPERIENCING ELECTRICAL PROBLEMS FROM A LEAK IN THE FRONT WINDSHIELD.*DT THE LEAK WAS INTERNAL CAUSING WATER DAMAGE TO THE FUSE BOX AND CORROSION ON THE GEM MODULE. *JB

IT STARTED THIS SUMMER IT HAD RAINED PRETTY GOOD WHILE I WAS OUT I CAME HOME A FEW HOURS LATER I GOT INTO THE VEHICLE I HEARD SOMETHING THAT SOUNDED LIKE SOMETHING WAS FRYING DOWN CLOSE TO THE BRAKES BUT I DIDN'T KNOW WHERE ,I COULD HEAR IT AND SMELL IT,I THOUGHT THE TRUCK WAS GOING TO BLOW UP,SO I DIDN'T DRIVE IT FOR A WHILE,(SCARED )ABOUT A WEEK OR SO I DECIDED TO TRY IT AND EVERYTHING WAS FINE,BUT AS SO AS IT RAINED IT STARTED ALL OVER AND I WENT ON WITH IT LIKE THAT UNTIL NOVEMBER WE WERE PLANNING A TRIP FOR THANKSGIVING AND WANTED TO BE SAFE ON THE ROAD ,SO WE PUT IT IN THE SHOP,NOVEMBER 2009 ,THE DISTRIBUTION BOX (PDB),ELECTRONIC MODULE(GEM)/FUSE BOX SHORTAGE,A GOOD WEEK LATER IT RAINED AND THE RADIO WENT OUT ,THEN THE TRUCK WOULDN'T START, I GOT TOAD HOME,CONTACTED THE MECHANIC,TO FIND OUT ITS NOT HIS FAULT(THE MECHANIC) ,ITS THE DEALERS FAULT(FORD) THE WATER IS COMING IN THROUGH THE WINDSHIELD SO I'M OUT OF POCKET FOR EXPENSES FOR PARTS AND LABOR AND THE PROBLEM IS NOT RESOLVED. *TR

2000 EDDIE BAUER EXPEDITION, THE PAINT ON THE HOOD HAS STARTED TO START CHIPPING AND STARTED PEELING OFF, THREE WEEKS AGO. THERE IS A HUGE DIFFERENCE IN THE PAINT ON THE HOOD AND THE PAINT ON THE REMAINDER OF THE VEHICLE. THIS VEHICLE HAS BEEN IN GREAT SHAPE, UNTIL I NOTICED THAT THE PAINT WAS COMING OFF. THE SOLUTION TO THIS SITUATION IS THAT IT IS GOING TO HAVE TO GO THE SHOP FOR THEM TO REPAINT ON THE HOOD. I HAVE NOT DONE ANYTHING ABOUT THIS AS OF YET. I HAVE SEEN WHERE FORD IS AWARE OF THIS MISTAKE IN DEFECTIVE PAINT AND THEY ARE NOT FIXING IT FOR CONSUMERS. *TR

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE DRIVING 45 MPH THE DAY AFTER A HEAVY RAINSTORM, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. AFTER APPROXIMATELY 100 FEET, THE VEHICLE FINALLY CAME TO A STOP. THE CONTACT PROCEEDED TO HIS DESTINATION AND APPLIED THE BRAKES AGAIN, BUT THE SAME FAILURE RECURRED. WHILE DRIVING ON TWO SEPARATE OCCASIONS ON THE SAME DAY, TWO OTHER VEHICLES PULLED OUT IN FRONT OF HIM, WHICH ALMOST CAUSED A CRASH. THE FOLLOWING DAY, HE CALLED THE DEALER AND INFORMED THEM OF THE FAILURES AND WAS ADVISED TO BRING IN THE VEHICLE FOR REPAIR. THE DEALER STATED THAT THE CAUSE OF THE FAILURE WAS DUE TO WATER INTRUSION THROUGH THE WINDSHIELD, WHICH VOIDED THE WARRANTY. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST OF THE WINDSHIELD DEFECT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 96,000.

DRIVER'S SIDE WINDOW ADJACENT TO THIRD SEAT (CARGO AREA) OF 2000 FORD EXPEDITION SHATTERED FOR NO APPARENT REASON; WINDOW WAS OPEN FOR VENTILATION PER DESIGN (TEMPERED GLASS WINDOW PIVOTS OPEN ABOUT 3" VIA ELECTRIC ACTUATOR). SPEED WAS 65 MPH UNDER CALM CONDITIONS, SMOOTH ROAD SURFACE. I INITIALLY BELIEVED I HAD SUFFERED A COMPLETE LEFT/REAR TIRE FAILURE AS THERE WAS A VERY LOUD "BANG" AND A LARGE AMOUNT OF DEBRIS HURLED INTO ADJACENT TRAFFIC LANE. APPROXIMATELY 1/4 OF THE VOLUME OF SHATTERED GLASS WAS HURLED INTO THE PASSENGER COMPARTMENT, PRIMARILY IN THE THIRD ROW. FORTUNATELY I WAS ALONE IN THE VEHICLE; ANYONE IN THIRD ROW WOULD HAVE, AT A MINIMUM, SUFFERED LACERATIONS AND LIKELY EYE INJURY. *JB

DT*: THE CONTACT STATED THE AIR CONDITIONER BLOWER DID NOT DEACTIVATE, WHILE THE VEHICLE WAS ON OR OFF. THE DEALERSHIP DETERMINED THE WINDSHIELD HAD A LEAK, CAUSING WATER TO GET INTO THE GEM MODULE. THE WINDSHIELD AND GEM MODULE NEEDED TO BE REPLACED.

DT*: THE CONTACT STATED IN WET CONDITIONS THE VEHICLE SURGES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP NUMEROUS TIMES FOR INSPECTION. THE DEALERSHIP DETERMINED THE WINDSHIELD WAS NOT THE CORRECT SIZE FOR THE VEHICLE WHEN MANUFACTURED. THE MANUFACTURER WAS ALERTED.

DT*: THE CONTACT STATED THE WINDSHIELD LEAKS WHEN IT RAINS AND WATER GETS INTO THE FUSE BOX CAUSING THE DASH LIGHTS TO ILLUMINATE. ALSO, THE FUSE BOX IS CORRODED AND RUSTING. THE DEALER DETERMINED THERE IS NO RECALL FOR THIS PROBLEM.

DT: CONTACT STATED WHENEVER IT RAINED 2000, FORD, EXPEDITION LEAKED RAIN WATER. THE RAIN LEAKED IN ON RIGHT SIDE OF THE VEHICLE AROUND THE BOTTOM OF THE WINDSHIELD ABOVE THE DRIVER'S DASHBOARD. THE LEAK SHUT OFF THE ELECTRICAL SYSTEM. THIS WAS OBSERVED ON JANUARY 2, 2006. THE VEHICLE HAS BEEN TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE THE CONTACT WAS TOLD BY THE MECHANIC THAT THIS WAS A MANUFACTURING DEFECT.*AK

(1) DURING NORMAL OPERATION OF THE VEHICLE, THE INTERIOR POWER FAILED. I HAD NO WINDSHIELD WIPERS, NO RADIO, NO AC, AND NO CONTROL OVER POWER WINDOWS. (2) IT HAPPENED TO BE RAINING AND I HAD TO PULL THE VEHICLE OVER INTO A PARKING LOT SINCE THE WIPERS WOULD NOT WORK. I CHECKED THE FUSES AND ALL WERE IN WORKING ORDER. AFTER TURNING THE CAR OFF AND THEN ON AGAIN, I REGAINED ELECTRICAL POWER. (3) AUTO MECHANIC LOOKED AT VEHICLE AND ONLY DETERMINED THAT BATTERY COULD BE REPLACED. (4) PROBLEM HAS RETURNED AND CONTINUES TO OCCUR AT DIFFERENT TIMES. I TURN CAR OFF AND THEN BACK ON TO REGAIN ELECTRICAL POWER

I NOTICED WHEN EVER I DROVE MY CAR IN THE RAIN WATER WOULD LEAK ON MY RIGHT LEG AND FOOT, MY WIPERS, RADIO AND CLOCK WOULD STOP WORKING AND I HEARD A SIZZLING NOISE IN THE LEFT DASH AREA. I ALSO WAS UNABLE TO USE MY KEYLESS REMOTE, THE ALARM WOULD GO OFF EVERY TIME. I BROUGHT MY 2000 EXPEDITION TO HAYWARD FORD TO HAVE THEM CHECK AND REPAIR THE PROBLEM IN MARCH OF THIS YEAR. THEY COULD NOT FIND ANYTHING LEAKING, OR THE SIZZLING NOISE I HEARD IN THE DASH, HOWEVER THEY DID TELL ME THERE WAS A DAMAGED JUNCTION BOX AND KEPT MY CAR FOR 5 DAYS (THEY WERE WAITING FOR THE PARTS TO COME), WELL AFTER 5 DAYS OF HAVING A RENTAL THAT ALSO COST ME MONEY, I WENT AND PICKED UP MY EXPEDITION. IT MADE NO SENSE TO ME TO HAVE THE JUNCTION BOX REPLACED SINCE THEY COULD NOT FIND WHERE THE LEAKING PROBLEM WAS. ON JUNE 8, 2005 I BROUGHT MY EXPEDITION INTO ANOTHER FORD DEALER (THE FORD STORE SAN LEANDRO) HOPING THEY COULD FIND THE PROBLEM. WELL THEY FOUND THE PROBLEM, THEY SAID THE WINDSHIELD WAS LEAKING AND HAD CAUSED DAMAGE TO THE CENTRAL JUNCTION BOX AND GEM MODULE. THIS WAS ALSO WHY I WAS UNABLE TO USE MY KEYLESS REMOTE. I WAS ALSO INFORMED THAT THESE REPAIRS WERE NOT COVERED BY ESP WARRANTY. I WAS TOLD THAT THIS WAS A CIRCUMSTANTIAL ISSUE. THEY ALSO HAD TO REPLACE THE WINDSHIELD BECAUSE WHEN THEY REMOVED IT, IT BROKE. SO $1,327.78 AND EIGHT DAYS LATER MY EXPEDITION WAS REPAIRED. BUT WHEN THEY REPLACED THE WINDSHIELD, THEY SCRATCHED MY DASH BOARD IN TWO PLACES. HAVING READ AN ARTICLE ON CNN.COM, "FEDS PROBE FORD SUV WATER-LEAK REPORTS", I WOULD LIKE TO HAVE MY COSTS RE-IMBURSED,AS THIS SHOULD BE A RECALL ITEM.

WHEN I TURNED ON IGNITION WIPERS STARTED TO OPERATE WITHOUT BEING TURNED ON. SMOKE BEGAN BLOWING FROM VENT AREA. I TURNED OFF IGNITION AND ALL ELECTRICAL. WIPERS AND WASHER FAILED TO OPERATE. WIPER MOTOR CONNECTOR CAUGHT FIRE AND BURNT OUT WIPER MOTOR. REPAIRED AT "RON BORTNICK FORD" UPPER MARLBORO MD. 20772. *LA

BACK WINDOW SHATTERED WHILE THE VEHICLE WAS PARKED. *AK *JB

CONSUMER STATES THAT WINDSHIELD WIPERS COME ON AT RANDOM. CAUSE UNKNOWN.*AK

REAR WINDOW WIPER/WASHER FAILS TO WORK. *NLM

WATER LEAKED INTO THE VEHICLE THROUGH THE WINDSHIELD SEAM, AND SHORTED OUT THE ELECTRICAL SYSTEM. WIPERS WERE INOPERATIVE. THE VEHICLE WOULD NOT START. THE FUSE BOX AND THE WINDSHIELD HAD TO BE REPLACED.

CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THERE IS WATER LEAKING FROM THE WINDSHIELD INTO THE INSTRUMENT PANEL CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED TS

WHILE DRIVING SUN ROOF SHATTERED. ALSO, ON ANOTHER OCCASION SIDE WINDOW SHATTERED. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

REAR WINDSHIELD WIPER INOPERABLE AFTER ONLY 3 USES. *AK

CONSUMER RECEIVED NOTIFICATION OF RECALL 01V258000 CONCERNING WINDSHIELD WIPER MOTOR FAILURE, AND WAS REFUSED SERVICE BY DEALERSHIP. DEALERSHIP RAN VEHICLE ID NUMBER AND SHOWED THAT CONSUMER'S VEHICLE WAS NOT INCLUDED IN RECALL EVEN THOUGH HE RECEIVED NOTIFICATION THROUGH MAIL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

HAD VEHICLE PARKED WHEN REAR WINDOW EXPLODED FOR NO REASON. HAD NO WARNING OF PROBLEMS.*AK

THE SUN ROOF WAS INOPERABLE WHEN I WENT TO PURCHASE THE VECHICLE. SALESMAN TOLD ME MAYBE HE WASN'T OPERATING CORRECTLY. I BROUGHT THE VEHICLE BACK TO SERVICE CENTER, THEY TOLD ME IT NEED A MOTOR. THEY COULD NOT EXPLAIN HOW A MOTOR WAS BURNED OUT WITH ONLY 26 MILES ON THE VEHICLE. THIS WAS DEFINTE A MANUFACTORING PROBLEM!! I BOUGHT IT BACK TO SERVICE DEALER A SECOND TIME. SERVICE CENTER TOLD ME THEY ARE GOING TO NEED MORE TIME TO FIX PROBLEM. IT WAS A BRAND NEW VEHICLE. IF THERE WAS A PROBLEM BEFORE I PURCHASED IT THEN I SHOULD RECEIVED A REPLACEMENT! THEY KNOWINGLY AND MALICOUSLY SOLD ME A VEHCILE THAT WAS MALFUNCTIONED! THE PERSON I WAS IN CONTACT WITH AT THE DEALER IS DAVID ROBBINS, SALES MANAGER

SUNROOF ASSEMBLY BROKE IN THE OPEN POSITION. DEALER RECEIVED VEHICLE FOR REPAIR ON 8/21/00. ON 8/24/00, REPLACEMENT PART ARRIVED AT DEALER IN A DAMAGED CONDITION. SERVICE TECHINICIAN STATED IT WAS COMMON FOR FORD TO KNOWINGLY SHIP DEFECTIVE PARTS WHEN INVENTORY OF 1ST QUALITY PARTS IS DEPLETED. THIS PRACTICE WOULD DEMONSTRATE TIMELY DELIVERY OF REPLACEMENT PARTS TO THOSE WHO REVIEW SHIPPING RESPONSE TIME. SECOND REPLACEMENT SUNROOF ASSEMBLY ARRIVES AT DEALER APPROXIMATELY 8/28. IT IS ALSO DEFECTIVE. THIRD REPLACEMENT SUNROOF ASSEMBLY UNAVAILABLE AT THIS TIME. FORD NATIONAL RELATIONSHIP CENTER ADVISES ME THAT PART IS ON "NATIONAL BACKORDER" AND CAN GIVE NO PROMISE DATE FOR AVAILABILITY. ALSO ADVISED THAT FORD ENGINEERING HAS BEEN NOTIFIED OF THIS PARTS SHORTAGE. SPOKE TO DEALER THIS AFTERNOON (9/6/00) AND THEY HAVE NO INFORMATION AS TO WHEN PART MIGHT BECOME AVAILABLE. THE 2000 MODEL YEAR WAS THE FIRST YEAR THAT FACTORY INSTALLED SUNROOFS WERE AVAILABLE ON EXPEDITION EQUIPPED WITH REAR A/C VENTS. ONE COULD CONCLUDE FROM THE "NATIONAL BACKORDER" SITUATION THAT THERE IS AN ENGINEERING DEFECT WITH THE SUNROOF ASSEMBLY THAT I WOULD LIKE THE NHTSA TO INVESTIGATE AND/OR PUBLICIZE. I'D LIKE TO KNOW HOW MANY OTHER EXPEDITION OWNERS HAVE BEEN UNABLE TO USE THEIR VEHICLES WHILE WAITING FOR PARTS FOR OVER 19 DAYS. THANK YOU. REX DYER