332 complaints reported

2003 Ford Explorer Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
332
Crashes
4
Fires
0
Injuries
9

Complaint Timeline

Chronological view of owner reports

Oct 2018

BODY MOUNTS DETERIORATED CRUMPLED.BODY DOWN ON FRAME CAUSING IRREGULAR RIDE CONTROL

Type: Vehicle, Vehicle: 2003 FORD EXPLORER SPORT, Manufacturer: Ford Motor Company
Incident: Jan 2018
Feb 2018

REAR WINDOW LOWER PANEL PLASTIC CRACKING UP, REPLACED THREE TIMES, STILL CRACKING DUE TO NO SUPPORT AND BENDING TOO MUCH, I CALLED FORD DOES NOT CARE IF CONTINUES CRACKING UP, IT LOOKS UGLY ALSO PANELS CAN CAUSE AN ACCIDENT TO OTHER CARS GETTING INTO THEIR WINDSHIELDS LOOSE PARTS. THEY KNOW ABOUT THE PROBLEM AND NOT FIXING IT.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2018
Oct 2017

AWOKE THE MORNING OF MAY 10, 2017 TO FIND THE ENTIRE BACK LIFTGATE AND WINDOW EXPLODED OUTWARDS AND INWARDS OF OUR FORD EXPLORER. THE VEHICLE WAS PARKED IN FRONT OF OUR HOME, WE ARE RURAL, SO NO EVIDENCE OF SOMEONE PURPOSELY BREAKING IT. OUR SHERIFF IN CASCADE COUNTY, MONTANA, STATED IT APPEARS TO BE SOMETHING INTERNAL PROBABLY THE LIFT STRUTS EXPLODING. THIS SEEMS TO BE A PROBLEM AS STATED ON MANY ONLINE SITES, AND MANY FORD EXPLORERS HAVE THIS PROBLEM. THIS PARTICLAR MODEL VIN NUMBER DID NOT SHOW UP AS RECALLED, ALTHOUGH WE SIT HERE LOOKING AT THE DAMAGE CAUSED BY THIS PROBLEM. WE WOULD APPRECIATE SOMEONE LOOKING INTO THIS, AS IT COULD HAPPEN TO ANYONE AND PROVE TO BE VERY DANGEROUS IF THIS VEHICLE WERE BEING DRIVEN WHEN THIS EXPLOSION OCCURED. PLEASE CHECK INTO THIS ASAP.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2017
Aug 2017

THE BACK LIFT GATE HAS A CRACK. I HAVE NOTICED THIS ON PRACTICALLY EVERY OTHER EXPLOER OF THIS YEAR. I CONTACTED FORD SEVERAL YEARS AGO AND THEY SAID SINCE IT WAS A DEFECT THAT WAS NOT A DANGER THEY WOULD NOT RECALL OR REPAIR IT.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2012
Aug 2017

THE REAR PANEL OF MY 2003 EXPLORER CRACKED TODAY FOR NO REASON. NOT SURE IF THIS IS A SAFETY CONCERN. WHEN I "GOOGLED" THE PROBLEM, IT SEEMS THIS IS A COMMON PROBLEM THAT FORD ONCE ADDRESSED.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2017
Jul 2016

THE REAR LIFT-GATE HAS A CRACKED PANEL.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2016
May 2016

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFT GATE HINGE FRACTURED WHICH CAUSED THE LIFT GATE TO REMAIN UNLOCKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2016
Apr 2016

I HAVE OWNED THIS 2003 FORD EXPLORER SINCE IT WAS BRAND NEW IN 2003. IT CURRENTLY HAS 70,009 MILES AND HAS BEEN KEPT IN A GARAGE AND NOT DRIVEN OFTEN OVER 13 YEARS. WITHIN TWO YEARS OF PURCHASING THIS VEHICLE I NOTICED A CRACK IN THE MIDDLE OF THE LIFT GATE UNDER THE GLASS. I TALKED TO TWO FORD DEALERSHIPS THAT ADVISED IT WAS NOT A DEFECT BUT MY FAULT FOR GLIDING THE GLASS TO HARSHLY. I HAD NOT USED THE GLASS OFTEN AND HAD NEVER SLAMMED IT.M SINCE THAT TIME I'VE SEEN HUNDREDS OF FORD EXPLORERS FROM THE EARLY TO MID 2000S WITH THE SAME CRACK IN THE SAME LOCATION. TODAY I WAS BEHIND FOUR DIFFERENT EXPLORERS FROM THE SAME TIME PERIOD AND ALL HAD THE SAME CRACK. I CHECKED ONLINE AND REALIZED THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS DEFECT WITH SOME DRIVERS STATING THE BACK GLASS BURSTS WHILE THEY WERE DRIVING. IT IS UNBELIEVABLE THAT WITH SO MANY OF THESE VEHICLES HAVING THE EXACT SAME ISSUE THAT FORD HAS NOT OWNED UP TO THE DEFECT AND REPAIRED IT. ALL ONE NEEDS TO DO IS SEARCH THROUGH ONLINE IMAGES TO SEE IT US A HUGE PROBLEM AND A DEFINITE MANUFACTURER DEFECT AND WITH THE BACK GLASS BLOWING OUT IT IS A MAJOR SAFETY CONCERN.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2006
Sep 2015

REAR LIFTGATE WINDOW COMPLETELY SHATTERED. VEHICLE WAS PARKED AND BEEN SO FOR 3 HOURS. TEMPERATURE WAS ABOUT 60 DEGREES. THERE WAS NO VISIBLE CRACKS OR OTHER DEFECTS. WAS WITNESSED BY SEVERAL PEOPLE. DID NOT JUST CRACK OR BREAK. IT SHATTERED INTO THOUSANDS OR PIECES. WAS NOT BEING OPENED OR CLOSED. VEHICLE WAS COMPLETELY STATIC

Type: Vehicle, Vehicle: 2003 FORD EXPLORER SPORT, Manufacturer: Ford Motor Company
Incident: Sep 2015
Sep 2015

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR HATCH WAS OPEN AND THE HINGES THAT OPENED THE GLASS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,500.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2015
Aug 2015

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE ACCESSING THE POWER LIFTGATE, THE HINGES FRACTURED AND CAUSED THE DOOR TO ABRUPTLY CLOSE. THERE WERE NO INJURIES. THE LIFTGATE WAS COMPLETELY REMOVED AND PLACED IN THE VEHICLE TEMPORARILY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2015
Jul 2015

TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING AT AN UNKNOWN SPEED, THE BODY MOUNT EMITTED AN ABNORMAL NOISE AND WAS DETERIORATING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER SPORT, Manufacturer: Ford Motor Company
Incident: Apr 2015
May 2015

TL-THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED WHILE CLOSING THAT THE LIFTGATE BOTH HINGES FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE BOTH HINGES AND STRUTS WERE REPLACED. IN 2005, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE) HOWEVER,THE REMEDY WAS INSUFFICIENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. JS

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2015
Mar 2015

I NOTICED THAT THE PAINT WAS PEELING OFF IN SEVERAL PLACES ON THE VEHICLE. SIX MONTHS LATER MORE PAINT HAS DISAPPEARED. *TR

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2014
Jan 2015

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES WERE FRACTURED AND TILTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS ALSO TAKEN TO THE DEALER WHO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE FAILURE MILEAGE WAS 100,000.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2015
Jan 2015

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE REAR LIFTGATE FIBERGLASS WAS CRACKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2007
Oct 2014

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE LIFT GATE OPENED INDEPENDENTLY AND CAUSED THE DRIVER'S SIDE HINGE TO BECOME FRACTURED. IN ADDITION, THE COMPRESSION ROD WAS ABNORMALLY BENT. THE CONTACT MADE A TEMPORARY ADJUSTMENT TO THE LIFT GATE IN ORDER TO CONTINUE DRIVING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2014
Sep 2014

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR PANEL OF THE LIFTGATE WAS CRACKED. THE FAILURE CAUSED THE CONTACT'S FINGERS TO BECOME PINCHED WHEN ATTEMPTING TO CLOSE THE LIFTGATE. THE CONTACT ALSO STATED THAT THE HINGES FRACTURED ON THE LIFTGATE. THE HINGES WERE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE), BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2014
Sep 2014

NOTICED UPPER PART OF REAR TAILGATE UNDER GLASS NEXT TO FORD EMBLEM IS CRACKED FROM TOP TO BOTTOM. *TR

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2014
Sep 2014

A RECALL WAS ISSUED FOR 2003 FORD EXPLORERS FOR THE HINGES ON THE BACK WINDOW TAILGATE. THE RIGHT SIDE HINGE ON MY 2003 FORD EXPLORER BROKE, I WAS FORTUNATE TO BE STRONG ENOUGH TO CATCH THE GLASS BEFORE IT SNAPPED THE OTHER HINGE. WHEN I CONTACTED FORD AFTER SEEING THE RECALL NOTICE ONLINE, I WAS TOLD MY FORD WAS NOT PART OF THE RECALL. I HAVE ALSO CHECKED ON THE NHTSA SITE AND IT WAS NOT LISTED THERE EITHER. MY COMPLAINT IS THAT IF EXPLORERS OF THE SAME YEAR ARE RECALLED AND MY HINGE BROKE, I BELIEVE THERE MAY BE AN ISSUE WITH A LARGER RANGE OF EXPLORERS THAN LISTED. *TR

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2014
Sep 2014

THE BACK PANEL ON THE HATCH IS CRACKED. *TR

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2013
Aug 2014

TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE HATCHBACK HINGES FRACTURED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER SPORT, Manufacturer: Ford Motor Company
Incident: Dec 2014
Jul 2014

CRACK IN REAR LIFTGATE BODY PANEL. MAY FAIL DURING OPENING/CLOSING AND CAUSE INJURY. THIS IS A KNOWN PROBLEM WITH 2002-2005 EXPLORERS. FORD KNEW ABOUT THE PROBLEM AND COVERED IT UP. THERE IS A CLASS ACTION LAWSUIT IN PROGRESS. *JS

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2013
Jul 2014

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE POWER STEERING AND TRANSMISSION LINES FAILED DUE TO CORROSION. THE CONTACT ALSO STATED THAT THE BRAKES LINES, FUEL TANK COVER, DOOR LOCKS AND THE RUNNING BOARDS WERE ALSO CORRODED. THE BRAKE LINES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 157,372. RK

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2010
Jun 2014

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE LIFT GATE WINDOW BECAME DETACHED INTERMITTENTLY. THE LIFTGATE DOOR FAILED TO CLOSE PROPERLY AND IT DEVELOPED A CRACK AT THE BOTTOM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LIFT GATE NEEDED TO BE REPAIRED AND THE WINDOW NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE). THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,002.

Type: Vehicle, Vehicle: 2003 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2014

Trend Over Time

Complaints by year

Quick Summary

The 2003 Ford Explorer has 332 Structure complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.