335 complaints reported

2013 Ford Explorer Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
335
Crashes
2
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jul 2015

PAINT IS BUBBLING ON THE FRONT EDGE OF THE HOOD

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2015
Apr 2015

NOTICED THAT MY PAINT IS PEELING AND FLAKING ON INSIDE PART OF LEFT REAR DRIVERS DOOR RIGHT TO BARE METAL AWAITING TO HEAR WHAT FORD IS GOING TO DO VEHICLE STILL UNDER FULL BUMPER TO BUMPER WARRANTY. ALSO SAME DOOR NOT CLOSING PROPERLY ALSO BEING ADDRESSED. *TR

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2015
Feb 2015

PURCHASED VEHICLE FROM FORD DEALER AS A PRE-CERTIFIED VEHICLE AT DELIVERY FOUND THE FRONT EDGE OF THE HOOD HAD BUBBLING PAINT, DEALER TRIED TO HAVE FORD COVER THE REPAIR BUT FORD DENIED THE CLAIM DUE TO VEHICLE BEING OUT OF WARRANTY BY MILEAGE, VEHICLE IS 2 YRS OLD AND ONLY 2200 MILES OUT OF WARRANTY BY MILEAGE. THIS IS A KNOW ISSUE WITH TO HAPPEN WITH ALUMINUM HOODS SINCE 2002 AND FORD HAS PREVIOUS TSB'S FOR OLDER VEHICLES DUE TO THIS ISSUE.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2015
Feb 2015

PAINT BUBBLING AT EDGE OF HOOD NO DAMAGE TO HOOD. *TR

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2015
Jan 2015

THE CAR'S HOOD HAS DEVELOPED RUST FROM THE UNDER THE CLEAR COAT AND ALONG THE WELDED SEAMS THROUGH OUT THE ENTIRE HOOD OF THE VEHICLE. *TR

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2014
Jun 2014

DRIVING DOWN THE FREEWAY AND THE MOLDING AROUND MY WINDSHIELD JUST FLEW OFF. *TR

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2014
Aug 2013

WATER COMING IN THE VEHICLE THROUGH THE THIRD ROW PASSENGER SEATBELT..IT THEN DRIPS ON THE SEAT ..HAD IT AT THE DEALER THREE TIMES ALREADY..THEY DO NOT HAVE A CLUE HOW TO FIX IT. *TR

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2013
Apr 2013

2013 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE KEYPAD ENTRY SYSTEM ISSUES. *SMD THE CONSUMER STATED THE KEYPAD IS ENCLOSED IN A PLASTIC CASING AND OPENS MAYBE ONE OUT OF THREE TRIES, WHICH MAKES IT VIRTUALLY USELESS AS AN ENTRY INTO THE VEHICLE. THE DEALER ADMITTED THERE WAS A PROBLEM, BUT THERE WAS NO FIX.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2013
Aug 2012 Injury

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED BOTH THE FRONT DRIVER AND PASSENGER LOWER DOOR SEALS WERE NOT EQUIPPED WITH A SLIP RESISTANT SAFETY TREAD. THE PASSENGER SLIPPED AND FELL WHEN ENTERING THE DOOR AS HER FOOT WAS PLACED ON THE DOOR SEAL. THE PASSENGER SLIGHTLY BUMPED HER HEAD AND SUSTAINED AN ABRASION TO THE LEG. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE DOOR SEAL WAS A MANUFACTURERS DESIGN. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 250.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2012
Aug 2012

RECENTLY TRADED A 2011 FORD EXPLORER FOR A 2013. THE 2011 DEVELOPED A CORROSION PROBLEM WITH THE SEAM ON THE FRONT UNDERSIDE EDGE OF THE HOOD. WE DID NOT WANT OUR 12K MILE CAR PAINTED ON SO WE TRADED IT FOR A 2013 FORD EXPLORER WE THOROUGHLY INSPECTED. 3 WEEKS AND 300 MILES LATER I OPENED THE HOOD WHILE CLEANING THE VEHICLE AND THE CORROSION HAS ALREADY STARTED CAUSING PAINT TO POP OFF THE UNDERSIDE ALONG THE SEAM SEALER. SO FAR FORD HAS FAILED TO TAKE ANY ACTION. FORD HAS A CORROSION / PAINT ISSUE WITH THIS MODEL AND OTHER'S WITH ALUMINUM HOODS.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2012

Trend Over Time

Complaints by year

Quick Summary

The 2013 Ford Explorer has 335 Structure complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.