2014 Ford Explorer Power Train
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 6 MPH APPROACHING A TURN, SHE HEARD AN ABNORMAL SOUND COMING FROM THE PASSENGER'S SIDE FRONT WHEEL. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V692000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,695.
MY PTO WENT OUT AT 75000 MILES. I OWN FORD STOCK SO I KNOW THEY WILL TAKE A HIT.THEY NEED TO FIX INFERIOR ENGINEERING. I HAD AN AFTERMARKET WARRANTY BUT AFTER INVESTIGATING THINGS CAN BE DONE TO FIX BLATANT STUPIDITY. IF I WAS TO TRAVERSE A HILL ON SNOW I COULD EASILY START SLIDING BACKWARDS WITHOUT AWD. PLEASE MAKE FORD FIX THIS OR ARE YOU GOING TO CREATE MORE CARS LIKE LATE 70 OR EARLY 80S WERE THEY WERE JUNK. HERE'S AN IDEA WHEN A CAR HAS A KNOWN DEFECT LIKE THIS FORCE DEALERSHIPS TO LIST IT. I LIKE FORD IT IS ONLY AMERICAN CAR COMPANY THAT HAS SOME QUALITY. PLEASE PROTECT THE AMERICAN PUBLIC NOT TO SAY THE MUNICIPALITIES PAYING FOR ALL THE INTERCEPTORS THAT ARE BREAKING. ALL WERE SAYING IS GIVE US A FAIR DEAL AND I WILL ALWAYS BUY AMERICAN. THIS ISN'T A BELT OR WINDSHIELD WIPER MOTOR. 1500 BILL AT 75000 MILES. IF YOU GOING TO LET THEM SELL CRAP JUST LET THE AMERICAN PUBLIC KNOW SO WE CAN PROTECT OURSELVES.
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STARTED MAKING A LOUD GRINDING SOUND. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO TRY-COUNTY FORD INC (1348 FOUR LOCUST HWY, DIRECTION KEYSVILLE, VA 23947, (434) 736-8444) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS AN INTERNAL TRANSMISSION FAILURE AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN 20V692000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
MY 2014 FORD EXPLORER XLT AWD AT 82,000 MILES STARTING LEAKING OIL FROM THE TRANSFER CASE. I WAS TOLD BY MY MECHANIC THAT FORD IS AWARE OF THIS ISSUE AND HAS FAILED TO DO SOMETHING ABOUT IT THUS FAR.
WHILE DRIVING APPROXIMATELY 45 MPH I NOTICED A LOUD SCRAPING NOISE FROM THE FRONT OF THE VEHICLE. ADDITIONALLY THE CAR FELT LIKE IT WAS BEING HELP BACK WHEN ATTEMPTING TO ACCELERATE. I HAD THE CAR TOWED TO A FORD DEALERSHIP WHERE THEY DIAGNOSED A FAULTY POWER TRANSFER UNIT ($2,000 REPAIR). THE CAR HAD 81,000 MILES AND WAS NEVER USED FOR TOWING.
THIS PROBLEM HAS BEEN HAPPENING FOR A FEW YEARS AND GETTING PROGRESSIVELY WORSE. AT FIRST WE NOTICED THAT WHEN THE CAR WAS PUT IN PARK THERE WAS AN ERROR ON THE DASHBOARD THAT READ "TRANSMISSION NOT IN PARK" BUT IT WAS!! AFTER NUMEROUS TIMES OF STARTING AND STOPPING CAR AND PUTTING INTO PARK, THE MESSAGE WOULD GO AWAY. AND IT WOULD SHUT OFF COMPLETELY. WE KNOW THAT BECAUSE THE SEAT RETURNS BACK AND THE STEERING COLUMN ALSO RETURNS. LATELY, WE CAN'T GET THAT TO WORK. WHEN WE STOP THE CAR AND TURN IT OFF, WE GET THE ERROR MESSAGE AND IT WILL NOT TURN OFF, NOT MATTER HOW MANY TIMES WE TRY. CONSEQUENTLY, IT RUNS THE BATTERY DOWN AND WE CAN NOT START THE CAR THE NEXT TIME. WE CHECKED WITH OUR FORD DEALERSHIP EARLY ON WHEN THE PROBLEM STARTED AND THEY SAID THEY HAD HEARD ABOUT IT BUT THERE WAS NO RECALL. THEY ALSO ADVISE WE COULD PAY OVER $1,000.00 TO HAVE IT FIXED. NOW IT IS HAPPENING EACH TIME - AFTER WE JUMP THE CAR TO START. IT IS CURRENTLY PARKED IN THE GARAGE. WE FEEL THIS PROBLEM NEEDS TO BE INVESTIGATED. WE HAVE A FAMILY MEMBER THAT HAS A 2013 EXPLORER AND HE IS EXPERIENCING THE SAME THING. WE WOULD LOVE TO KNOW THE OUTCOME OF THIS INVESTIGATION. WE LOVE OUR EXPLORER BUT IT IS DOING US ANY GOOD SITTING IN OUR GARAGE. IN FACT WE HAVE HAD A FORD PRODUCT AS LONG AS I CAN REMEMBER - IN 1969 I BOUGHT A TORINO AND HAVE HAD A FORD VEHICLE EVER SINCE. THANKS FOR LOOKING AT THIS.
UPON DRIVING THE CAR, THE TRANSMISSION WAS NOT FULLY ENGAGED. IN FIRST GEAR, A LOUD RATTLING SOUND WAS HEARD. CAR WOULD NOT PROCEED FORWARD. BROUGHT TO LOCAL MECHANIC WHO DIAGNOSED THE PROBLEM AS A FAULTY TRANSFER CASE. SAID THIS IS A COMMON PROBLEM WITH FORD AS PER NUMEROUS COMPLAINTS ONLINE WITH NO RECALL ISSUED BY FORD.
VEHICLE STATIONARY, ATTEMPT TO ENGAGE TRANSMISSION IN PARK RESULTS IN ERROR MESSAGE "TRANSMISSION NOT IN PARK".
MY WIFE WAS DRIVING LIKE EVERY OTHER DAY, AND SHE LOST POWER/ACCELERATION, AND SHE PULLED OFF THE MAIN ROAD TO A SIDE ROAD, AND FROM THERE IT WOULD NOT MOVE. OUR 2014 FORD EXPLORER, 2.0L I4 HAD A FRONT RIGHT DRIVE AXLE BREAK OFF FOR NO REASON AND JAM ITSELF INTO THE TRANSMISSION. ALL THE TECHS AT FORD HAVE NEVER SEEN THIS BEFORE, AND HAVE NO REASONS WHY IT WOULD DO THAT. IT TOOK THREE TECHS TO GET IT OUT. NOW RESULTING IN TRANSMISSION DAMAGE. WE ARE JUST OVER 100K MILES, BUT THIS DOESN'T MAKE SENSE DUE TO THERE BE NO REAL REASON OR EVENT WE CAN TRACE THIS TO. FORD DID NOT LET US SEE THE DAMAGE OR PICTURES OF IT. WOULD THEY BE COVING?
WHEN VEHICLE IS PLACED INTO PARK, VERY FREQUENTLY THE DISPLAY SHOWS "TRANSMISSION NOT IN PARK". THIS IS DUE TO A FAULTY SWITCH INSIDE OF THE SHIFTER. THIS MESSAGE CAN APPEAR WHEN THE CAR IS OFF AND STATIONARY AS WELL. SOME VEHICLE SYSTEMS STAY ACTIVE WHEN THE TRANSMISSION IS NOT RECOGNIZED AS BEING IN PARK.
TAKATA RECALL) I WAS DRIVING MY KIDS TO SCHOOL WHEN MY TRUCK MADE A CRAZY SOUND AND FELT LIKE CAR CAME TO A STOP WHILE GOING APPROX 40 MILES PER HOUR, IT THREW OUR BODIES IN A JERKING MOTION. I IMMEDIATELY GOT CAUTIOUS DRIVING NOW NO MORE THEN APPROX 5 MILES PER HOUR TO PREVENT US FROM JERKING US AS IT KEPT MAKING THE TRUCK JERK. AFTER CAUTIOUSLY DRIVING IT HOME AND HAVING TO KEEP MY KIDS OUT OF SCHOOL I PARKED IT AND GOT A EVALUATION ON TRUCK ISSUE WHICH I WAS TOLD SEEM TO BE TRANSMISSION I THEN AFTER GOT ON THE PHONE WITH FORD MOTOR COMPANY WHO REFUSED TO ASSIST ME WITH ANY HELP OR EVEN TAKE MY COMPLAINT UNTIL I TOOK IT TO ONE OF THEIR DEALERS.I EXPLAINED TO HER THE REPRESENTATIVE I WAS LOOKING FOR THE BEST ADVICE AND SEE IF THEY BE WILLING TO WORK WITH ME BECAUSE AFTER LOOKING UP THIS MAKE AND MODELS TRANSMISSION I FOUND OUT THERE'S SEVERAL DEFECTS ALSO THE SAME STYLE OF TRANSMISSION BEING PUT INTO OTHER FORD VEHICLES . WHILE RESEARCHING I CAME ACROSS SEVERAL OWNERS WHO HAVE HAD NIGHTMARES ALSO WITH THEIR TRANSMISSIONS OR PARTS WITHIN THE TRANSMISSION . I AM REACHING OUT BECAUSE THE COST OF THIS IS GOING TO BE ABOUT $2000 FOR THE LABOR AND PART REPLACEMENT NOT INCLUDING MISSED TIME AT WORK LOST WAGES RENTAL VEHICLES.IT IS VERY FRUSTRATING AND COULD BE VERY DANGEROUS THAT THESE TRANSMISSIONS CAN JUST FAIL WITH NOTICE WHILE DRIVING AT HIGH SPEEDS .I HAVE TRIED TO GO THROUGH FORD MOTOR COMPANY AND GET SOME TYPE OF SOLUTION I'VE SEEN MANY CONSUMERS WITH THE SAME ISSUE AND FEEL FORD SHOULD TAKE MORE RESPONSIBILITY AND BE HELD ACCOUNTABLE FOR THIS WHAT'S IT GOING TO TAKE A LOST LIFE!? THE SAME VEHICLE HAS AN CARBONMINOXCIDE LEAK THAT IS KNOWN THROUGHOUT THEIR VEHICLE AND SUSPENSION ISSUES IN THE REAR THIS PARTICULAR VEHICLE HAS MANY FAULTS TO IT AND I BELIEVE THEY ARE TRYING TO COVER IT TO SAVE THEM FROM PAYING THE COST BACK TO CONSUMERS . PLEASE HELP!!
WHEN VEHICLE IS PLACED IN PARK AND TURNED OFF A WARNING SIGNAL IS ALERTED THAT TRANSMISSION IS NOT IN PARK. THIS HAPPENS INTERMITTENTLY. I AM WORRIED THE VEHICLE COULD POSSIBLY ROLL OFF.
MY TRANSMISSION WILL NOT STAY IN PARK UNLESS I FORCE THE SHIFTER. FORD IS RECALLING 550,000 VEHICLES FOR THIS EXACT SAME PROBLEM. MY VEHICLE IS NOT INCLUDED IN THE RECALL. YA'LL SHOULD LOOK INTO THIS AS I BELIEVE THE 2014 FORD EXPLORER SHOULD BE INCLUDED IN THE RECALL.
TOTAL MILEAGE 24326, BROUGHT TO DEALER FOR OIL CHANGE AND SUSPECTED EXHAUST SMELL IN CABIN. MECHANIC'S ANSWER TO SMELL "THE SMELL IS THE PTU COMING APART INSIDE. THE OIL IS BLACK AND THERE IS METAL FILINGS ON THE PLUG. TRANSFER CASE NEEDS REPLACEMENT." DEALERSHIP SERVICE ADVISOR SAYS THIS IS VERY COMMON, "...HAVE DONE OVER A HUNDERED...". WAS CAUGHT ONLY BECAUSE SMELL WAS MENTIONED. SCHEDULED INSPECTION/OIL CHANGE OF TRANSFER CASE NOT REQUIRED FOR ANOTHER 6000 MILES. VEHICLE HAS NEVER TOWED ANYTHING AND IS NOT USED OFF-ROAD. VEHICLE AT DEALER HAVING TRANSFER CASE REPLACED.
TRANSFER CASE HAS LEAK AND NEEDS TO BE REPLACED ACCORDING TO FORD. VEHICLE HAS 62,000 MILES AND OUT OF WARRANTY. LEAK WAS DISCOVERED AT APPROX 57,000 MILES BUT WAS ASSUMED TO BE A LEAK FROM SLOPPY OIL CHANGE. REPORTED TO FORD CUSTOMER ASSISTANCE ON 8-2-2018. THEY SAID NO WARRANTY COVERAGE APPLIES. TOLD TO SAVE RECEIPTS FOR REPAIR WORK IN CASE OF A NHTSA RECALL.
SUDDEN ONSET OF GRINDING NOISE. UPON EXAMINATION AND CONFIRMATION OF ENGINE OIL, COOLANT AND TRANSMISSION FLUID LEVELS, DETERMINED THAT TRANSFER CASE/PTU WAS FAILING. CAUSED LOUD CLANKING AND GRINDING NOISES WHILE IN FORWARD GEARS WHICH WAS WORSENED WHEN TURNING. GEARBOX LOCKED UP WHILE IN TURN AND STOPPED VEHICLE IN ROADWAY WHILE CROSSING OPPOSITE TRAFFIC LANE. NO SIGNS OF FLUID LEAKS FROM TRANSFER CASE OR TRANSMISSION.
TRANSFER CASE IS GUMMING UP AND TEARING UP MY PTO AND CAUSING GRINDING WHILE ACCELERATING. SPOKE TO MY MECHANIC AND HE SAID THAT FORD IS AWARE OF THE PROBLEM BUT HAS YET TO ISSUE A RECALL OR EXTENDED WARRANTY ON ISSUE. WILL COST $1600 TO REPLACE PTO.
SHORTLY AFTER LEAVING HOME, AS I WAS REACHING A MAJOR ROAD, I FELT MY VEHICLE SUDDENLY START TO SHAKE VIOLENTLY AND MAKE A LOUD NOISE. THE VEHICLE THEN STARTED TO LOSE SPEED AND FAILED TO ACCELERATE. I WAS ABLE TO PUT IT IN PARK AND TURN THE HAZARDS ON. THIS WAS VERY SCARY BECAUSE I HAVE NEVER EXPERIENCED ANY VEHICLE OF MINE BEHAVE THIS WAY. I LITERALLY THOUGHT I WAS GOING TO HAVE TO GRAB MY 3 YEAR OLD AND RUN FOR MY LIFE. I THOUGHT IT COULD EXPLODE OR CATCH FIRE OR WHO KNOWS. AT THIS POINT I JUST FELT FEAR. THIS COULD HAVE CAUSED A MAJOR ACCIDENT IF SOMEONE BEHIND ME WOULD'VE REAR ENDED ME. AGAIN, MY CAR STOPPED MOVING FOR NO REASON. THIS COULD POSE A MAJOR THREAT AND I WOULD RECOMMEND ACTIONS BE TAKEN TO RESOLVE THIS ISSUE. AFTER RESEARCHING ONLINE, I LEARNED ABOUT MANY OTHER FORD DRIVERS EXPERIENCING SIMILAR SITUATIONS INVOLVING THE THROTTLE BODY COMPONENT. SOUNDS TO ME LIKE THIS COULD BE A COLLECTIVE PROBLEM. I HOPE FORD WILL TAKE MY CONCERNS INTO CONSIDERATION TO PREVENT ANY FUTURE DANGEROUS SITUATIONS. THANK YOU.
AFTER I PUT THE TRANSMISSION IN PARK AND TURN OFF THE VEHICLE, THE ALERT "TRANSMISSION NOT IN PARK" COMES ON. MY GEAR SHIFT IS IN THE PARK POSITION. I PUSH IN THE BUTTON MULTIPLE TIMES (WITHOUT MOVING THE SHIFTER) WHERE THE "P" ON THE DASH FLASHES TO SHOW I'M IN PARK. AFTER DOING THIS, THE "TRANSMISSION NOT IN PARK" ALERT USUALLY GOES AWAY. THIS GOES IN SPURTS WHEN IT HAPPENS - IT WILL BE EVERY TIME I TURN OFF THE CAR FOR A COUPLE DAYS, THEN IT WON'T HAPPEN FOR A WEEK OR SO. THIS STARTED ABOUT SIX MONTHS AGO.
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE "NOT IN PARK" WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE WARNING INDICATOR DISAPPEARED. THE DEALER STATED THAT THE SHIFTER NEEDED REPLACEMENT. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED THREE OTHER TIMES. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
VEHICLE IS WARNING IT IS NOT IN PARK. POTENTIAL CONCERN VEHICLE WILL ROLL OR BE UNABLE TO TURN OFF. COULD RESULT IN VEHICLE ROLLING WHEN OPERATOR PUTS INTO PARK AND WON'T ENGAGE.
WHEN I ACCELERATE IMMEDIATELY AFTER TURNING ON ENGINE BETWEEN 10-20 MPH MY CAR WILL SLIP OUT OF DRIVE INTO MANUAL. THIS HAPPENS RANDOMLY, AND HAS HAPPENED FOR THE 2 OTHER DRIVERS OF THIS VEHICLE. I HAVE TO STOP, MOVE GEAR SHIFT TO EITHER NEUTRAL OR MANUAL AND SWITCH BACK TO DRIVE, FOR THE TRANSMISSION TO THEN REMAIN IN DRIVE. IT HAS HAPPENED AT LEAST 25 TIMES-MY VEHICLE NOW HAS 16,000 MILES ON IT. I TOOK INTO FORD DEALERSHIP AND AFTER 2 DAYS THEY COULD "NOT SIMULATE" WHAT WAS CAUSING IT AND TOLD ME TO "TAKE A PICTURE OF THE DISPLAY SCREEN" WHEN IT HAPPENS AGAIN SO IT COULD BE SIMULATED. THEY TOLD ME I WAS HITTING THE CONTROLS ON THE STEERING WHEEL! I AM NOT HITTING THE CONTROLS ON THE STEERING WHEEL THEY MADE A VEHICLE WITH FAULTY POWER TRAIN AND THE COMPUTER CAN'T TELL THEM HOW TO FIX IT! I WAS ABLE TO QUICKLY SNAP ONE PICTURE AND WILL TRY TO GET ANOTHER ONE PRIOR TO TAKING INTO DEALERSHIP AGAIN. *TR
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE JERKED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT WAS UNAWARE OF THE REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.
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Quick Summary
The 2014 Ford Explorer has 48 Power Train complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.