59 complaints reported

2016 Ford Explorer Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
59
Crashes
5
Fires
0
Injuries
3

Complaint Timeline

Chronological view of owner reports

Nov 2019

AIRBAG LIGHT CAME ON AROUND 50,000, WAS TOLD HARNESS NEEDED TO BE REPLACED UNDER DRIVER'S SEAT DUE TO WIRES FRAYING FROM SEAT MOVEMENT. WORK WAS DONE UNDER WARRANTY. MILEAGE NOW AROUND 92,000, AIRBAG LIGHT AGAIN INTERMEDIATELY ILLUMINATED WHILE DRIVING, AFTER TAKING IT BACK TO DEALERSHIP WAS TOLD IT WAS THE SAME EXACT PROBLEM AND NOW IT'S AN $1100 FIX, NOT COVERED UNDER WARRANTY. I WAS TOLD FORD IS AWARE OF THE PROBLEM BUT NO RECALL AS OF YET HAS BEEN INITIATED. AFTER LOOKING ONLINE, SEEMS THIS IS A PRETTY COMMON PROBLEM!

Type: Vehicle, Vehicle: 2016 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2019
Oct 2019

MY 2016 FORD EXPLORER SPORT'S AIRBAG LIGHT IS ON. IT STARTED RANDOMLY BEING ON ABOUT 2 MONTHS AGO AND NOW THIS WEEK IT'S BEEN LIT UP EVERY TIME I START THE ENGINE. I READ ON OTHER FORUM SITES THAT THIS SEEMS TO BE A BIG ISSUE WITH MANY FORD EXPLORERS AND THE ISSUE RESULTS IN THE AIRBAGS NOT DEPLOYING IN AN ACCIDENT. THIS VEHICLE IS ONLY 3 YEARS OLD SO IT SHOULDN'T BE HAVING SUCH A KEY SAFETY PROBLEM AS THIS POINT IN IT'S LIFE. AIRBAG FUNCTIONALITY SHOULD ALWAYS BE TAKE VERY SERIOUSLY.

Type: Vehicle, Vehicle: 2016 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2019
Sep 2019

THE AIRBAG LIGHT CAME ON. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER. THE COMPUTER CODE REVEALED A FAULT IN THE SRS SYSTEM CAUSING A REAR AIRBAG NOT TO FUNCTION PROPERLY. I WAS INFORMED THAT THIS IS NOT COVERED BY THE SRS WARRANTY AND WOULD HAVE TO PAY $500 FOR THE REPLACEMENT OF A WIRE.

Type: Vehicle, Vehicle: 2016 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2019
Aug 2019

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE AIR BAG HARNESS NEEDED TO BE REPLACED. THE CONTACT CALLED MIDWAY FORD (2777 N SNELLING AVE, ROSEVILLE, MN 55113-1796, 651-638-4800) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THREE OTHER UNKNOWN FORD DEALERS AND WAS INFORMED THE SAME THING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Type: Vehicle, Vehicle: 2016 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2019
May 2019

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO ELDER FORD (777 JOHN R. RD, TROY, MI) WHERE THE WIRE HARNESS WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT THE VEHICLE HAD BEEN SERVICED ON FIVE SEPARATE OCCASIONS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS INVALID.

Type: Vehicle, Vehicle: 2016 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2019
Oct 2018 Crash Injury

2016 FORD EXPLORER KNEE AIRBAG INJURY-ON 7/13/2018 WHILE DRIVING ON A CITY STREET, A LOW SPEED/LOW IMPACT COLLISION OCCURRED (<10 MPH), IMPACT TO THE RIGHT FRONT TRIGGERING PASSENGER KNEE AIRBAG TO DEPLOY CAUSING SERIOUS LEG INJURIES TO PROPERLY BELTED 72 YEAR OLD FEMALE PASSENGER. THE FORCE OF THE AIRBAG BLEW THE SKIN AND TISSUE OFF THE PASSENGER'S LEGS RESULTING IN FLESH WOUNDS AND MOBILITY IMPAIRMENT. PASSENGER WOULD NOT HAVE OTHERWISE BEEN INJURED IN THE CRASH. BLACKBOX DATA WAS RETRIEVED AND VEHICLE INSPECTED BY EXPERTS, INCLUDING FORD. FORD CLAIMS THE AIRBAG OPERATED AS DESIGNED. FORD REFUSED TO PRODUCE ANY SAFETY TESTING RESULTS FOR THIS TYPE OF AIRBAG AND INJURY. INJURED PARTY REMAINS IN WOUND CARE (PIGSKIN HAS BEEN APPLIED) AND PHYSICAL THERAPY. SHE SUFFERS PERMANENT NERVE DAMAGE AND SCARRING.

Type: Vehicle, Vehicle: 2016 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2018
May 2018 Crash Injury

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE HEAD AND CHEST, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO BATTLEFIELD SERVICE CENTER IN MANASSAS, VIRGINIA, BUT WAS NOT DIAGNOSED. A DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2016 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2018
Mar 2018

2016 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE REAR SEAT AIRBAG SHOULDER STRAPS LOCATION WITH CHILD BOOSTER SEAT ATTACHED. *SMD THE CONSUMER STATED THE AIRBAG STRAP IS TO CLOSE TO THE CHILD'S FACE AND COULD CAUSE AN INJURY IF DEPLOYED. *JS

Type: Vehicle, Vehicle: 2016 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2016
Nov 2017

WAS WARNED OF DEFECTIVE AIRBAGS., 2016 FORD EXPLORER SPORT.

Type: Vehicle, Vehicle: 2016 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2016

Trend Over Time

Complaints by year

Quick Summary

The 2016 Ford Explorer has 59 Air Bags complaints on file. 5 crashes have been reported. Review the timeline above for detailed owner experiences.