2016 Ford Explorer Engine

The contact owns a 2016 Ford Explorer. The contact stated that while her husband was driving at an undisclosed speed, the temperature gauge started to indicate that the engine was overheating, prompting him to pull over to the shoulder of the roadway to allow the engine to cool down. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the water pump. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection, the contact observed that the coolant reservoir was empty. The overheating warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the water pump. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the engine overheated. In addition, the check engine warning light illuminated after the failure had occurred. The vehicle was driven to the shoulder of the road. The contact stated that when the vehicle was parked, the engine seized. The contact inspected the vehicle and noticed there was water from the water pump on the ground underneath the vehicle. The contact drove the vehicle to a nearby auto parts store. The contact was informed that the failure might be due to the coolant pump failure. The technician refilled the coolant reservoir with water. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000. The VIN was unavailable.

The water pump failed on my way home from work. A light in my vehicle started blinking rapidly and a warning alarm started sounding in the vehicle cabin unexpectedly. My vehicle suddenly overheated in the middle of a busy intersection causing me to stop unexpectedly to assess the situation before proceeding to safety. I (middle aged female) had returned from a long trip with two toddlers 800 miles round trip which extended late into the night on remote stretches of road without assistance available for several miles only a few days earlier. Had this happened a few days earlier, during that trip, I would have been stranded with two toddlers, alone after dark in a remote location. An independent service center made the diagnosis and performed a repair. They stated I was lucky the leak did not enter my oil reservoir based on the location of the water pump, locking up the engine and leaving the car completely inoperable in said intersection. The location of the water pump, and the fact it failed around 100,0000 miles seemed premature for similiar vehicles and the design/placement of the water pump is significantly more difficult to troubleshoot and repair. The cost of the repair was ultimately $3825.69 plus an additional cost to procure a rental vehicle while for the week my vehicle was being repaired.

My engine sounded strange at startup in the mornings so I asked the ford dealer to look at it because Firestone could not find anything wrong with it and I had two recalls needing addressed. I took it to the dealership in diberville, MS first and scheduled the current recalls to be fixed. I was told my engine needs to be replaced because there is evidence of coolant in the cylinder head causing a random misfire but couldn’t tell me if that was it for sure without breaking down the engine to diagnosis properly. I bought an extended warranty policy incase there was an issue in the future. I was actually told by one dealer to “clear the code and trade it in immediately or wait till the engine blows up”. They didn’t even fix the recall because they had to order the parts… The same problem kept happening randomly this time with the engine light coming on and then going off while I am waiting parts to come in, it was a “cold start” type of engine sound when starting up first thing in the morning. I then took it to the dealership in Gulfport,ms and they said they thought they knew what the problem was and my extended warranty would cover it. Turns out they do not cover the block and that is what the mechanics said the issue was, because it is not a moving part and it seems to be a manufacturer quality of the block. Since it was not caused by moving part damage. How can I get this addressed by ford? I have seen that a similar engine from ford had a recall for this and my engine has the same block as that one. (2.0 ecoboost ford escape) I have the 2.3 ecoboost ford explorer. I also have knowledge of another explorer with the same issues and a total engine replacement through diberville MS dealership. My car still runs but the cylinder no longer builds or sustains the pressure for the engine to run properly causing a safety risk during operation.

The contact owns a 2016 Ford Explorer. The contact indicated that when she took the vehicle in for a routine service at an independent mechanic, the technician became aware that the water pump was leaking, and the timing chain needed to be replaced. The vehicle was not repaired. The vehicle was also taken to a local dealer where the previous diagnosis was confirmed. The contact stated that before taking the vehicle for the routine service, she noticed a burning odor while exiting the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 108,000.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and was not able to exceed 50 MPH. The contact stated that the check engine warning light had been illuminated for over 3 years. t uThe vehicle was taken to a dealer to be diagnosed and the contact was informed the engine needed to be replaced due to the rear turbo causing damages to the front turbo and the engine. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where it was determined that the turbos needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however; the contact was informed that the vehicle was nonder recall and that the vehicle was out of warranty. The failure mileage was approximately 97,000.

Vehicle: 2016 Ford Explorer Sport Mileage: 93,000 Complaint: I am reporting recurring turbocharger failures in my 2016 Ford Explorer Sport. The first failure occurred at 50,000 miles and was covered under warranty. The vehicle is now experiencing the same issue at 93,000 miles. Ford Customer Service has denied assistance, and a Ford dealership quoted a $5,500 repair cost. I believe this premature and repeated turbocharger failure suggests a possible design flaw in the 2016 Ford Explorer Sport's EcoBoost engine. This issue has caused significant financial hardship and raises safety concerns. Request: I urge the NHTSA to investigate potential design defects with the turbocharger system in 2016 Ford Explorer Sport models. I also request that the NHTSA review Ford's handling of customer complaints regarding this issue.

The contact owns a 2016 Ford Explorer. The contact stated that the check engine warning light was illuminated, and the vehicle was stalling because oil was leaking onto the crank case-control sensor. The contact changed the crank case-control sensor. The failure recurred and the vehicle was taken to the dealer where it was diagnosed with a front engine compartment, gasket leak. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 125,900.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 10 MPH, there was a burnt hydraulic fluid odor inside the vehicle when the vehicle shuddered and stalled. No warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed, and the engine mount was replaced. The failure recurred; however, there was a rotten, sulfur like odor coming from the vehicle. The vehicle was not taken to the dealer or repaired. The manufacturer was contacted. The failure mileage was unknown.

The contact owns a 2016 Ford Explorer. The contact stated that when the heater was turned to the on position, it blew out cold air. There were no warning lights illuminated. The contact called an independent mechanic, who informed the contact that the water pump was leaking, and that the engine needed to be replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Bill Currie Ford (5815 N Dale Mabry Hwy, Tampa, FL 33614), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the water pump. The vehicle was repaired; however, the failure reoccurred 4 years later. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown. The VIN was not available.

The contact owns a 2016 Ford Explorer. The contact stated while the vehicle was parked in the garage, the contact became aware there was coolant leaking onto the floor. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed with a water pump malfunction. The contact was informed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 194,000.

Water pump went out and water and oil mixed started smoking and loss of power then engine just shut off now wont turn over

The contact owns a 2016 Ford Explorer. The contact stated while driving 10 MPH, the contact became aware that antifreeze leaking from the vehicle. The temperature gauge light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to antifreeze leaking into the engine. The vehicle was repaired. The manufacturer was made aware of the failure and provided the contact with a case number. The failure mileage was approximately 102,000.

Coolant (water) pump leak, leading to replacement or eventual failure. As the pump is located internally of the engine, the effort to repair is quite extensive. This is a known issue for this engine, with previous versions under a recall. The pump location was relocated externally of the engine in future designs, further evidence of the knowledge of the issue.

My Explorer engine blew a head gasket while I was driving and I had to maneuver quite a bit to avoid having multiple accidents. I had it towed to a shop and they said the engine was bad and caused by a known problem with Ford Ecoboost engines.

Last night check engine light turned on. I called the dealer to get an appointment first thing next morning to get it checked. In next 2 minutes engine coolant over temperature sign turned on. i got scared and stopped the car immediately and got it towed to the dealer right away. got a call from the dealer saying that the engine blew up and needs to be replaced. to my question how this could be the case for the engine to blow up within 2 ninutes of the furst check engine sign turning on, i was told by the dealer representative that the engine damage was done before even warning lights got on. This is unacceptable and extremely dangerous! Car failed to provide proper warnings which caused very dangerous to the safety and ireversable damage to the car. Ford denied any liability although the car mileage is still under 50,000 miles. This is clearely Ford liability and very serious question of safety. This needs to be addressed on a very urgent basis. I am not even talking about the high quote of $12000 repair quote for the engine replacement that i have to face at the dealer for the defective vehicle manufactured by Ford! This is unacceptable!

1. Component: Electronic throttle body 2. Our vehicle shut down (limp home mode) on the Interstate traveling at high speeds. We narrowly avoided catastrophic accident with other vehicles on the road. 3. The problem was confirmed at the dealership where it is currently being replaced at our expense of roughly $1,000.00 4. Only inspected by dealership (Crain ford little rock, ar) 5. No warning until the part failed. We received airbag light and service light during shut down on the interstate. I have called ford pleading with them for some assistance with this large bill, which is hard to deal with right before Christmas with 2 children. I was told that my VIN# was not effected even after ford posted a notice for 2016 ford explorers Electronic Throttle Body replacement. Ford customer service ended our call after stating that nothing can be done due to this not being a recall item yet. However I do have a 2016 Ford explorer that does have a ETB issue and I hope that my letter will help others before fatalities start adding up due to this unsafe part. I feel that we should have received a letter as soon as ford realized that my 2016 ford explorer could potentially have this issue. I realize that's not what large corporations practice especially when it would hurt profits, however we are dealing with human lives and families. I have included the ford campaign number for 2016 ford explorer ETB replacement for reference, I truly hope you are able to spare the lives of so many family's trusting safe passage in a 2016 ford explorer. campaign #16B32

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 60 MPH, the vehicle was not accelerating as needed with the accelerator pedal depressed. The contact stated that the check engine warning light illuminated, then flashed several times and then turned off. The contact stated that the loss of motive power failure was intermittent but had reoccurred. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the water pump and timing belt needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 153,000.

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked, the contact became aware that there was an unknown fluid leaking from the engine compartment. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty water pump. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 68,480.

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, the vehicle jerked and independently shut off while on the freeway. The contact stated that the accelerator pedal was depressed to the floorboard during the failure. The contact pulled to the side of the road and was able to restart the vehicle after 45 minutes. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the canister purge valve needed to be changed. The vehicle was repaired. After a several months, the failure had reoccurred. The vehicle was not diagnosed. The contact was informed that the failure could be due to a faulty throttle body. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 127,000.

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was being serviced, coolant leaked into the engine. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty water pump that needed to be replaced. The vehicle had not been repaired due to parts not being available. The contact stated that the dealer had the vehicle for a month because of the part being on back order. The manufacturer was made aware of the failure and confirmed that parts were on back order. The failure mileage was unknown.

Leaking coolant. Water pump failure.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at 70 MPH, the vehicle accelerator pedal was stiff. The contact pulled over and noticed abnormal noises coming from the engine. No warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a defect in the motor. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline. The failure mileage was approximately 105,000.