2018 Ford Explorer Power Train

The contact owns a 2018 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the vehicle began to vibrate excessively. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was unknown.

Torque converter failed at 60k miles. Engine failure at 110k miles while driving causing risk of serious injury due to being stranded in the road. Transmission failure at 127k miles causing risk of serious injury or death due to failing while driving. Driver was unable to accelerate vehicle in automatic (rpms would increase to unsafe levels but no speed was gained). Driver able to switch to Sporty mode and manually switch between gears enough to safely exit the highway. This particular model of the Explorer has been a mess and a headache from day one! Attempted to request a buyback from Ford, which was denied. Ford did provide partial assistance with the replacement of the engine, but refuse to provide any assistance with the transmission failure.

Vehicle has lack of acceleration during launch, sluggish vehicle operation, and shudder/vibration while driving. Vehicle acceleration falters while attempting to merge onto a freeway creating dangerous driving conditions for myself and others on the freeway. Ford has issued a TSB and Customer Satisfaction Program (number 20N07) to cover the costs of essential repairs to the torque converter for this problem but Ford claims my vehicle is not covered by this TSB/CSP. This is despite the fact Ford confirms my vehicle was assembled at the same plant during the same time period as the rest of the vehicles covered by the TSB/CSP. Vehicle is available for inspection. Ford should be compelled to include my vehicle in this important safety program.

I bought my 2018 Explorer in July of 2024, End of November 2024 it was completely dead no power what so ever, got it jumped and replaced the battery. Things had been going well until the middle of January I had to jump it every day took it to my dealership they tested the battery and said it had a bad cell, I took the battery back to where I bought it and had it replaced everything went fine again for a week and back to jumping it every single day except this time it would even jump with a jumper pack. There is no lights or warnings on at all indicating at problem

2018 Ford Explorer in SEP 24 loss of driving power, complete, would not shift into any gear approximately 10k miles after a new transmission. Limped to dealer and they confirmed a replacement for the transmission, torque converter in particular. April 2025, engine warning light comes on, transmission torque converter failed again.

Had a recall at 60K miles for transmission, every since then the transmission has been breaking down at every 20k miles, I am going through my 3rd transmission now and Ford can't make their transmission right. The diagnoses is internal failure every time.

January 2023 - vehicle shifts hard, revs high between shift points, almost jumps between shifts. Trouble code p0757- shift solenoid “b” stuck open. 85,000 miles. Cost to fix $900. December 2023 - same code, same symptoms. Now entire transmission needs to be replaced at a cost of $6600. 100,000 miles.

The contact owns a 2018 Ford Explorer. The contact stated that the vehicle was shaking while idling, initially without warning. Recently, while the vehicle was in reverse(R), the vehicle shut off while idling with the transmission warning light illuminated. The contact restarted the vehicle and drove to an independent mechanic. The mechanic performed a diagnostic test and diagnosed the vehicle with transmission failure. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle related to the transmission. The contact was provided a case number and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 120,000.

The contact owns a 2018 Ford Explorer. The contact stated while driving approximately 65 MPH, the transmission became inoperable. No warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the torque converter and flywheel were fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 107,033.

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the transmission experienced rough downshifting. No warning light was illuminated. The contact stated that the transmission had previously been replaced twice; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed with torque converter failure, and it was determined that the transmission needed to be replaced for the third time. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 104,000.

Ford explorer transmission is out and at 62000 miles just under 5 years old. While driving vehicle it will loose power, making it difficult to drive safely. vehicle is currently at a ford dealership that verified issued. Ford motor company states must submit complaint here. when vehicle looses power it states "check manual" with a wrench symbol. No check engine is displayed.

The contact owns a 2018 Ford Explorer. The contact stated that while approaching a stop sign, the vehicle started shuddering while depressing the brake pedal. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000.

The contact owns a 2018 Ford Explorer. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered and hesitated to respond. There was no warning light illuminated. The contact stated that the failure also occurred while driving with Adaptive Cruise Control mode engaged. The vehicle was taken to the dealer, where the transmission fluid was flushed. The contact stated that the failure recurred increasingly after 4,000 miles. The contact stated while at a complete stop and depressing the brake pedal, the vehicle shuddered significantly as if the vehicle was attempting to drive forward. The contact stated that he applied more pressure on the brake pedal. The vehicle was taken back to the dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 115,631.

Torque converter and transmission problems cause the vehicle to stutter upon acceleration or not accelerate at all. Gear shifts can be erratic. No CEL or DTCs appear in the OBD system. I was barely able to proceed through an intersection until the transmission finally engaged fully and I was able to accelerate correctly. Ford is aware of the problem as proven by TSBs 20B27 and 20N07 but refuse to fix my vehicle as I am just outside of the expiration window and apparently my VNI does not fall within the TSB program, even though my car's problems are identical to the TSB description. This transmission problem is a huge safety concern for anyone driving Ford's using the 6F35 transmissions. The contact stated it was confirmed the torque converter failed and shed debris throughout the entire transmission. This cause multiple non-accelerations at stop signs and red lights, gear slipping when trying to accelerate, failure to engage first gear, and random RPM drops while lightly accelerating.

The contact owns a 2018 Ford Explorer. The contact stated that while stopped at a traffic signal, the vehicle was shaking and vibrating abnormally. The contact stated there was no warning light illuminated. The contact stated that the failure had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to Customer Satisfaction Program: 20N07 Torque Converter Shudder (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.

The vehicle had a premature water pump failure that leaked antifreeze into the engine compartment and caused the engine to seize up while traveling at a higher rate of speed.

The contact owns a 2018 Ford Explorer. The contact stated while approaching a stop light, the vehicle started to vibrate without warning. The vehicle was taken to the dealer and the dealer stated that the transmission support needed to be replaced. The vehicle was repaired but the failure continued. The vehicle was taken to the dealer and the dealer stated that the transmission might have malfunctioned. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that there was no recall for the failure and referred the contact to the NHTSA Hotline. The failure mileage was 78,000.

The contact owns a 2018 Ford Explorer. The contact stated that while the vehicle was idling at a stop, the vehicle hesitated while responding. No warning lights were illuminated. The contact stated that the vehicle was diagnosed, and it was determined that the torque converter had overheated. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was then towed to an independent mechanic for a second opinion where it was determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was then towed to the residence where it remained. The manufacturer was notified of the failure and confirmed that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 103,000.

2018 Ford Explorer developed a shudder and rough idle, sluggish vehicle operation, slow acceleration during launch. No warning lamps. Researched issues online and found a bulletin from Ford Motor Company dated October 9, 2020 that identified the issue as a torque converter defect. My vehicle was manufactured during the identified time period and at the identified assembly plant but I did not receive a notice from Ford for the repair program. My vehicle has exhibited all of the known issues as well as a total loss of power while reversing leaving me sideways in the middle of the road while I had my family on a road trip risking collision and injury. Dealership confirms there was an issue but refuses to repair because my VIN was not listed in their system as affected. Feel the issue may extend to more vehicles than Ford previously figured.

As I was driving the car slowed down and jerked a little. ( no lights came on ) It happened again getting on the freeway, on another day. Still no lights on the dash. It did it another time and the light that indicate it's the power train. All while I was going through this I took it to a shop that said nothing was wrong with my vehicle. I only had my vehicle 5 months before the first slow down. I tried to take it to Pat Millenkin Ford they MEVER looked at the powertrain after me telling them I thought it was the transmission, but I was told it has no issues because it wasn't a light on. Two day's after getting my car back same problem happened, I called then was giving the run around then after my warranty expired they said bring it in which now they want me to pay over $4000 but they never did a diagnostic test on my powertrain. There also was a manufacturer customer satisfaction program from Ford on the transmission #20N07 before I purchased.

The contact owns a 2018 Ford Explorer. The contact stated that while the vehicle was parked in the garage, the vehicle inadvertently rolled. The contact stated that while shifting to reverse, the vehicle hesitated to respond. Additionally, while driving the vehicle was jerking. The service warning light was illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,000.

TOTAL TRANSMISSION FAILURE FOR NO KNOWN REASON WITH LESS THAN 3000 MILES AND 4 MONTHS OLD. CANNOT BE FIXED, MUST BE REPLACED.

MY 2016 EXPLORER HAS 74,000 MILES AND THE RPM NEEDLE IS STICKING. HAD IT EVALUATED AND FOUND TRANSMISSION NEUTRAL OUT ON A 2/3 SHIFT AND A 4/5 SHIFT. FLUID LEVEL IS CORRECT, THIS IS DUE TO EXCESSIVE CLEARANCE IN THE DIRECT CLUTCH. THE FORD DEALERSHIP RECOMMEND OVERHAUL OR REPLACEMENT. REPLACEMENT IS ON BACK ORDER AND WOULD TAKE SEVERAL MONTHS TO GET. I CALLED THE FORD CUSTOMER SERVICE AND GOT A CASE #CAS15675568. HAVE REACHED OUT TO THE DEALER SHIP AND THEY ARE DISCUSSING AND IT HAS NOW BEEN 48 HRS. WHAT IS DIFFICULT ABOUT MAKING A DECISION AND CONTACTING ME. I'M INCLINED TO BELIEVE THAT THERE ARE A LOT OF 2016 WITH THIS SAME ISSUE BECAUSE OF THE BACK ORDER. IT SHOULD PROBABLY BE A RECALL ISSUE?