2020 Ford Explorer UNKNOWN OR OTHER

The panoramic sunroof shade failed causing it to drop down on one side, this is a poorly engineered and built by Ford, not an owner's fault. The panoramic roof shade have plastic clips that hold the shade that break by themselves causing the shade to fall. if both clips failed or the one on the drivers side this could cause temporary visual obstruction. This is a poorly designed system and needs to be secured in case of failure.

The transmission failed at 61,000 miles. When I got to the shop where I was getting it looked at they had another ford explorer 2020 with 70,000 miles also had transmission issues.

The shade covering the moon roof made a popping noise and began sagging, inhibiting visibility to the rear of the vehicle

Panoramic moon roof shade cover has detached from the roof of the car. The fabric shade falls into the car blocking vision of the driver. The problem has been confirmed by the dealer. I am unaware if the vehicle has been inspected by the manufacturer. There were no warnings of the problem. The fabric just fell into the car blocking the vision of the driver.

Under 23S55 my rear bolt was supposed to be replaced at my recall appointment at the Nice ford dealership in Sioux Falls South Dakota. Only the bushing always replaced as stated by the service writer and also the paperwork says they found no broken bolts and the bushing and ‘hardware’ was replaced. I have the invoice. 1 1/2 year later the bolt snapped causing my differential to nearly come completely off, hanging by one bolt, nearly killing my wife and I, coconut point ford in Estero fl, had the audacity to say bolts aren’t covered under my 100k warranty and the recall is closed so you have to pay. Then they said they’d pay 2100 then 2600 towards the 5300 repair which is not fair as this is a known recall issue that ford failed to fix at my recall appt. Please assist and pressure ford to fix this under the recall. They are saying it is closed which seems inaccurate,

The directional headlights low beams have failed to work on several occasions, it started at 30000 miles. If is extremely dangerous when the headlights go out during night driving.

The panoramic sunroof shade has lost its tension when opens. The roller may have broken its clip to hold since being plastic. When open it blockes from seeing from rear view mirror as it sags down. In short cant use sunroof as it poses a risk of view

Recently, my 2020 Ford Explorer showed a front passenger TSMP failure followed by the rear driver TSMP failure light about 3 weeks later. Within a day or two of the second TSMP light displaying, I had multiple codes lighting up my dash: 4WD fault, hill-start assist unavailable, service advance track, pre-collision assist unavailable, check manual, etc. I found my car was not accelerating every time I pressed the acceleration pedal, and it would stop maintaining my speed and appear to drift like power was lost for a couple to few seconds before resuming power. This caused me to move into a turn lane or make an unexpected turn off the road as I could not maintain speed in the midst of traffic. It was terrifying and dangerous to myself, my children and the vehicles moving around me. One reputable repair shop replaced the TSMP sensors; however, the codes for the other warning lights showed a communication error that only Ford could diagnose. Ford stated the AWD module failed, which meant the different systems were not in communication when I was driving which led to the loss of power that I experienced multiple times while driving to repair shops. Ford stated the AWD module needed to be replaced. It is unbelievable that I would have 2 TSMP sensors and an AWD module fail in less than 5 years of the vehicle being manufactured when I have never replaced any of those items in 7-8 years of owning other vehicles with similar components. I believe Ford has used inferior parts that they know will fail to drive their repair revenue, which is unethical and unsafe to consumers.

Back up camera turns off out of nowhere while in use. We have to stop immediately and turn back and not always is there visibility through the rearview window. Has not been inspected, they wanted to charge me $200 just to look at it. Once it goes out after a while it states that backup camera not available and to contact the dealership on the screen.

My 2020 Ford Explorer required a transmission replacement just after 100,000 miles. The service department that handled the repair informed me that the issue with my vehicle’s transmission matches the same issue affecting 2021 and newer Ford Explorer models — models which, I understand, have been recalled due to this known transmission defect. Despite this, my vehicle—just one model year earlier—was not included in the recall, and I was required to cover the full cost of the transmission replacement. This is frustrating and concerning, as it indicates the issue may extend beyond the currently recalled model years. To make matters worse, about a month after the replacement, I had to return to the dealership because the transmission required an update that had not been performed. As a loyal Ford customer, I’m disappointed that I’ve had to endure these issues — both with a known transmission defect and with the quality of the repair — at my own expense. Ford Motor Company cannot cover the repairs due to it not being included in the recalled vehicles, even though the issue is the same.

The sunroof shade has fallen out of its track and blocks the use of the rearview mirror. Upon attempting to open the sunroof shade, it began to fall out of the track and hang down enough to block the view out of the rear of the vehicle.

I was involved in an accident. I was traveling through a green light and a car was coming towards my driver side, they failed to yield. I attempted to accelerate and my transmission slipped prior to impact. I have tried to address this concern with Ford in the past and have reported the vehicle jerks on acceleration and when slowing down. You can feel the transmission slip when it is attempting to go from gear to gear.

Door handle chrome plating is peeling off. Finger cut when opening the car door. Chrome tips on window buttons had already been recalled for the same reason, but the door handles were not included in this recall. Attached picture of finger was 7 days later.

The panoramic roof fabric has become unhinged from the track and caused a visibility issue for my rear view mirror.

The car leaks water into the cabin on the front passenger side from the HVAC system. This has been a consistent issue and has not been resolved by Ford. The car has no sunroof and the water drips from behind the glovebox. It is enough water to make a large puddle in the front passenger side foot space.

The fabric on the sunroof fails out when opened and blocks view.

Sunshade for the sunroof is starting to sag/come off track

2020 Ford Explorer ST my panoramic sun blind is off track It is blocking rear view.

The sunroof liner began sagging when opened. It was inspected and repaired. The repairs were out of pocket at Auto Nation Frisco. We have owned the vehicle for 4 years and hardly use the sunroof. We had no other problems with the sunroof.

-2020 Ford Explorer -Panoramic Sunroof Shade. -Sunroof shade sagging, blocking view from rear view mirror while driving. -Problem is reproduced every time I attempt to open/retract the shade. This is a recurrent problem with many 2020 Explorer owners. -Awaiting appointment with dealer for inspection. -No warnings prior to failure of shade retraction mechanism. Problem began 2-3 months ago.

Sunshade does not retract and sags in the cabin of the vehicle

The transmission failed. Causing me to almost be rear ended because when I hit the brakes there was a hard down sift between gears. Then I could not accelerate resulting in me being stranded on the side of the road. We have had the car inspected by two separate shops and they both confirmed it was a failed transmission. We were not able to take it to the manufacturer dealership for two weeks. There was no warnings before this happened.

Heating on passenger side of vehicle has failed multiple times.

I have 2 safety recalls for my 2020 Ford Explorer, but when I try to schedule for the recall repair they tell me they are having trouble getting the parts, and I had one dealership tell me they only had 1 tech that can do that work so they are backed up 4-5 months. Yet the recall states the parts are available.

Rubber seal around sunroof failed, and vehicle is only 4 years old. Ford states the seal appears to have dried out and failed. This failure cause water to leak into the vehicle during a rainstorm, in the amount of 25 gallons based on what I pulled out by vaccuum and dehumidifier.