2024 Ford Explorer UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
This vehicle has a 360 camera system that was not included, despite is being included in the component package that is standard for this vehicle. I contacted the dealer directly, informed them that there are cameras installed on the vehicle, but only the rear camera is operational. Further investigation into the matter revealed that Ford apparently "recalled" the camera systems on the Explorer for the 2023 models, but has not distributed any information to its dealers. Now I have a forward facing camera that is not operational, but the vehicle's warning system continually advises me there is a problem with the front camera's vision, "Check forward camera lens for cleanliness". Also, the front camera lens is clear, but it still will display the warning. The Ford dealers all claim that the manufacturer has not shared information about the 2024 Ford Explorer's 360 camera system. Lastly, the reverse braking system is non-operational as well. Another system that should be included with the upgraded package.
Trend Over Time
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Quick Summary
The 2024 Ford Explorer has 1 UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE complaints on file. Review the timeline above for detailed owner experiences.