2002 Ford F-150 Fuel System

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE FUEL TANK STRAPS FRACTURED AND THE FUEL TANK DROPPED. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURES. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE) ACCORDING TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE PARKED THE VEHICLE LEAKED FUEL CONTINUOUSLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V3850000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000. UPDATED 01/10/17*LJ *TR

TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE WALKING PAST THE VEHICLE, THE CONTACT NOTICED A STRONG ODOR OF FUEL. THE CONTACT DISCOVERED THAT THE FUEL TANK STRAPS WERE CORRODED AND CREATED A HOLE IN THE FUEL TANK, WHICH CAUSED FUEL TO LEAK FROM THE TANK. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE) BUT THE REMEDY COULD NOT BE PERFORMED AT THE TIME DUE TO THE CORROSION OF THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 202,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/31/2016*LJ

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT WAS DRIVING 35 MPH WHEN THE FUEL TANK DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 202,000. UPDATED 05/02/12*BF THE CONSUMER STATED THE GAS TANK DETACHED FROM THE VEHICLE DUE TO THE STRAPS SECURING THE TANK TO THE BODY BROKE DUE TO RUST. WHEN THE GAS TANK DETACHED, IT FELL ON TOP OF THE VEHICLE'S SKID PLATE WHICH SAVED IT FROM HITTING THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY REPLACED THE STRAPS. HOWEVER, THEY DID NOT REMOVE AND INSPECT THE TANK. THEY REMOVED THE SKID PLATE WHILE HOLDING THE TANK IN PLACE AND THEN REPLACED THE STRAPS. THE REPAIR WAS COMPLETED. HOWEVER, WHEN THE CONSUMER PUT THE FUEL IN THE VEHICLE, FUEL STARTED LEAKING IMMEDIATELY. THE CONSUMER WAS INFORMED BY FORD, THE RECALL DID NOT COVER HOLES IN TANKS CAUSED BY DEFECTIVE STRAPS UNLESS THE TANK FELL COMPLETELY OUT OF THE TRUCK AND HIT THE GROUND. THE CONSUMER REPLACED THE GAS TANK AT HIS EXPENSE. UPDATED 05/30/12

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE CONTACT STATED THAT THE FUEL TANK STRAPS WERE TO BE REPLACED UNDER THE RECALL BUT THE FUEL TANK STRAPS WERE ALSO RUSTED. AS A RESULT, THE FUEL TANK EXHIBITED A HOLE, WHICH CAUSED A FUEL LEAK. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT ONLY THE FUEL TANK STRAPS COULD BE REPAIRED UNDER THE RECALL, NOT THE ACTUAL FUEL TANK. THE MANUFACTURER PROVIDED NO ASSISTANCE. THE FUEL TANK WAS REPLACED. THE FAILURE MILEAGE WAS 107,150 AND THE CURRENT MILEAGE IS 110,000. UPDATED 02/14/12*LJ UPDATED 02/29/12

I HAD DRIVEN 4 TO 5 MILES AT 40 TO 45 MPH AND WAS A 1 BLOCK FROM MY DESTINATION. I HAD TO STOP FOR A STOP SIGN AND MAKE A RIGHT TURN. WHILE MAKING THE TURN I THOUGHT I HIT SOMETHING, BUT THE STREET WAS CLEAR? I TURNED THE RADIO OFF AND OPENED THE WINDOW TO HERE SOMETHING DRAGGING. I STOPPED AT THAT TIME MAYBE 100 YARDS FROM WHERE I LAST STOPPED. MY SPEED WAS 20 TO 25 MPH. I GOT OUT AND LOOKED UNDER THE TRUCK AND THE GAS TANK WAS SITTING ON THE GROUND.THE FRONT OF THE TANK WAS ON THE GROUND THE BACK WAS STILL ELEVATED. THE FILLER HOSE AND FUEL LINES WERE THE ONLY THING HOLDING THE TANK. BOTH HANGERS WERE BROKEN, RUSTED THRU. IF I WAS DRIVING AT HIGHWAY SPEED, I DO NOT BELIEVE I WOULD HAVE A TRUCK LEFT. I ALSO UNDERSTAND THAT 2001 AND EARLIER F150'S WERE RECALLED FOR THE TANK HANGERS AND I WOULD SUGGEST IT BE EXPANDED. ASAP! MY FORD DEALER 4 WEEKS EARLIER HAD INSPECTED MY VEHICLE AT MY REQUEST FOR REGULAR MAINTENANCE AND REPAIRS BEFORE MY VACATION TRIPS. THE SERVICE TECH NEVER LOOKED AT MY TANK STRAPS EVEN KNOWING PREVIOUS YEARS HAD A PROBLEM? FORD SHOULD HAVE CAUGHT THIS BEFORE IT HAPPENED AGAIN. THE BIGGEST COMPLAINT AFTER IS THE FORD DEALERSHIP TOLD ME IT WAS NOT A PART OF ANY RECALL AND THEY KNEW NOTHING ABOUT IT. WHICH I DO NOT BELIEVE! I HAVE THE STRAPS IF ANYONE CARES TO EXAMINE THEM FROM YOUR OFFICE. *TR

1. THERE WAS NOT AN EVENT LEADING UP TO THE FAILURE. 2. GAS TANK STRAPS BROKE 3. I HAVE NOT FIXED YET, WILL MOST LIKELY FIX ON MY OWN. *TR

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT NOTICED THAT THE METAL STRAP FOR THE REAR FUEL TANK WAS FRACTURED AS A RESULT OF RUST. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. THE VIN WAS UNAVAILABLE.

SPARK PLUG BLOW OUT. # 2 PLUG PASSENGER SIDE.THIS HAPPENED YESTERDAY MARCH 11,2011. MY TRUCK HAS 37,000 MILES ON IT. THIS IS A FORD F-150, 7700 SERIES WITH A 5.4 ENGINE.WHERE IS THE RECALL ON THIS TRUCK.AFTER READING ALL THE PROBLEMS,WITH THE SAME THING. WHAT A SLAP IN THE FACE BY FORD. AND YET NO RECALL MANDATED BY THE FEDS. WHAT A COUNTRY WE LIVE IN? *TR

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) ON NOVEMBER 23, 2011. THE FUEL TANK HAD BEEN LEAKING FUEL EVER SINCE THE REPAIR. THE CONTACT STATED THAT THE LEAK WAS CAUSED BY THE STRAPS BEING TAKEN OFF AND REPLACED. THE CONTACT FELT THAT THE MANUFACTURER SHOULD BE OBLIGATED TO REPAIR THE FUEL TAKE IN ADDITION TO REPAIRING THE FUEL TANK STRAPS. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 130,556.

DRIVING WITH TWO KIDS IN TRUCK HEAR BUMPING SOUND PULL OVER STRAP BROKEN AND GAS COMING OUT OF TANK GET HOME CALL SEABREEZE FORD HES AWARE OF PROBLEM GET IT THEIR SAID GAS TANK STRAP RUSTED TO THE FUEL TANK SO WHEN STRAP BROKE IT RIPPED A HOLE IN FUEL TANK HE ALSO SAID COULD NOT HAVE DONE A REPLACEMENT ON STRAP BECAUSE IT ALREADY BONDED TO TANK RUSTED TOGETHER FORD WILL ONLY PAY FOR STRAPS AT THIS TIME SERVICE MAN EVEN THE SAID FAULTY STRAPS BREAKING RIPPED THE HOLE IN THE TANK LUCKY NO FIRE HOW CAN THEY NOT ACCEPT A CAUSED B BAD STRAPS CAUSED RIPPED HOLE IN GAS TANK. *TR

AGAIN HERE IS VIN # AS APPEAR ON TITLE WILL NOT LET ME ENTER IN BOX AT TOP OF FORM WHY WHY WHY VIN 1 [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE FUEL TANK DETACHED AND FELL FROM UNDER THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACTS HOME. THE CONTACT ALSO STATED THAT THE BRAKE LINES WERE ALSO DAMAGED WHEN THE FUEL TANK DETACHED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 155,000.

I RECEIVED A RECALL ON MY FORD F-150 PICKUP, REPLACE FUEL TANK STRAPS. I CALLED AND MADE A APPOINTMENT. WHEN I GOT TO THE DEALERSHIP, THEY TOOK MY TRUCK TO THE SERVICE DEPARTMENT. THEY INFORMED ME , THEY DIDN'T HAVE THE PARTS TO REPAIR IT. IT WAS UNSAFE TO DRIVE, BUT WANTED ME TO SIGN A WAVER, WHICH WOULD HOLD ME ACCOUNTABLE, IF THE STRAPS BROKE , AND CAUSED AN ACCIDENT.THEY WANTED ME TO DRIVE THE TRUCK HOME!! I HAD TO LEAVE THE TRUCK AT THE DEALERSHIP. I WASN'T GOING TO DRIVE A DANGEROUS TRUCK HOME? THIS IS FRIDAY, THEY WON'T HAVE THE PARTS UNTIL TUESDAY TO FIX IT. WHAT A PAIN!!! THEY WOULDN'T EVEN GIVE ME A RENTAL TO DRIVE, THEY HAD TO DRIVE ME HOME!! *TR

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THE FUEL STRAPS BORE A HOLE IN THE FUEL TANK AND CAUSED THE FUEL TO LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY WOULD REPAIR THE STRAPS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) BUT THEY WOULD NOT REPAIR THE HOLE THAT THE STRAP CAUSED IN THE FUEL TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT ADVISED THAT THEY WOULD ONLY REPAIR THE STRAPS UNDER THE RECALL. THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 33,278.

WE FILLED THE GAS TANK OF OUR 2002 FORD F-150 AND DROVE ABOUT THREE BLOCKS AWAY FROM THE GAS STATION. THE FUEL TANK DROPPED OFF THE BOTTOM OF THE TRUCK AND DRAGGED ON THE GROUND LEAKING FUEL EVERYWHERE. WE WERE LUCKY IT WAS RAINING AT THE TIME AS I BELIEVE OTHERWISE THE TANK WOULD HAVE CAUSED A SPARK ON THE ROAD AND WE'D HAVE HAD A LARGE FIRE WITH MY CHILDREN IN THE TRUCK. IT COST QUITE A BIT OF MONEY TO REPAIR THE TRUCK, PAY THE FIRE DEPARTMENT FOR CLEAN UP AND TOW THE VEHICLE. WE CALLED OUR LOCAL FORD DEALER AFTER OUR MECHANIC TOLD US HE SEES F-150'S WITH THE FUEL TANK STRAPS RUSTED AND BROKEN PRETTY REGULARLY. WE WERE TOLD THERE WAS NO RECALL SO WE WOULD NOT BE REIMBURSED. NOW (2 MONTHS LATER) I HEAR THERE WILL BE A RECALL BUT IT WILL INCLUDE 1997-2001 TRUCKS ONLY. OURS IS A 2002 WITH THE EXACT SAME PROBLEM AND I'VE READ FORD USED THE SAME FUEL TANK STRAPS ON 1997-2003 F-150'S. UPDATED 08/05/11 *BF THE CONSUMER STATED THE REAR STRAP BROKE AND THE FRONT STRAP BROKE FROM THE WEIGHT OF THE TANK AND THEY BROKE IN THE MIDDLE DUE TO RUST. UPDATED 08/15/11 *TR

AFTER HEARING ABOUT THE F150 FUEL STRAP PROBLEM I DECIDED TO REPORT A RUSTED AND BUSTED STRAP ON MY 2002 F150. A FRIEND NOTICED THE STRAP HANGING DOWN SO I WAS ABLE TO FIX IT BEFORE IT FELL. MI. *TR

FUEL TANK STRAP BROKE ALLOWING FUEL TANK TO DROP AND NEARLY BREAK FREE FROM THE VEHICLE. *TR

2002 F150 I HAD TO HAVE THE GAS TANK STRAPS REPLACED ONE FAILED, HOW COME THE INVESTIGATION IS ONLY GOING TO 2001. *TR

THE FUEL TANK DROPPED DOWN FROM MY TRUCK AS I DROVE. I STOPPED IN THE MIDDLE OF THE STREET, PUT MY HAZARD LIGHTS ON AND GOT OUT TO SEE WHAT HAD HAPPENED. I DIDN'T KNOW WHAT IT WAS, IT LOOKED LIKE MAYBE THE END OF THE EXHAUST SYSTEM, THERE WAS NO LIQUID AND NO SMELL. I CALLED FOR HELP AND SLOWLY PULLED MY CAR OVER AT THE NEAREST SIDE STREET. WHEN I GOT OUT, GASOLINE WAS POURING OUT AND I COULD THEN TELL THAT IT WAS INDEED THE FUEL TANK THAT WAS HANGING FROM THE UNDERBODY OF THE TRUCK. THE FIRE DEPARTMENT HAD TO BE CALLED AND I HAVE TO PAY FOR THE CLEAN UP OF THE FUEL. THE TRUCK WAS TOWED TO A REPAIR SHOP AND THEY SAID THE STRAPS THAT HOLD THE TANK UP RUSTED OUT AND FAILED. TOTAL REPAIR COST WILL BE AROUND $1500.

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT SHE NOTICED THAT FUEL WAS LEAKING FROM THE FUEL TANK AFTER RECEIVING THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (COMPONENT: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE, BUT REFUSED TO REPAIR THE FUEL TANK BECAUSE THE RECALL WAS ONLY ADDRESSING FAILURES ASSOCIATED WITH THE FUEL TANK STRAPS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000. THE VIN WAS UNAVAILABLE. UPDATED 10/27/11*BF UPDATED 3/30/12 *CN

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE CONTACT ALSO STATED THAT HE FUEL TANK WAS LEAKING AS A RESULT OF THE CORRODED STRAPS, BUT THE DEALER WOULD NOT REPLACE THE FUEL TANK BECAUSE IT WAS NOT PART OF THE RECALL. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC AND THE FUEL TANK WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

STRAPS THAT SECURE THE FUEL TANK RUSTED. ONE STRAP RUSTED COMPLETELY THROUGH AND WAS HANGING LOOSE-- THE OTHER WAS VERY CLOSE TO FAILURE. I WAS ABLE FORTUNATELY TO GET TO A GARAGE --AND I HAD THE STRAPS REPLACED. I JUST RECENTLY SAW THE NOTICE ABOUT OTHER INSTANCES OF THIS HAPPENING AND I DECIDED TO FILE A COMPLAINT. MY TRUCK IS ONE YEAR NEWER THAN WHAT IS BEING LOOKED AT. *TR

TL* THE CONTACT OWNS A 2002 FORD F-150 SUPER CAB. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE SMELL OF FUEL EMITTED FROM THE FUEL TANK. THE CONTACT THEN DISCOVERED THERE WAS FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSIS. THE MANUFACTURER WAS CONTACTED MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BUT THE REPAIR DID NOT INCLUDE THE FUEL TANK ONLY THE STRAPS THAT HELD THE TANK IN PLACE. THE FAILURE MILEAGE WAS 144,000 AND THE CURRENT MILEAGE WAS 145,000. UPDATED 10/18/11*LJ THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE THEY PLACED TEMPORARY STRAPS ON THE VEHICLE UNTIL THE PERMANENT STRAPS BECAME AVAILABLE. THE GAS TANK STRAPS CORRODED AND WEAKENED TO THE POINT WHERE FUEL WAS LEAKING. THE CONSUMER WAS INFORMED THE GAS TANK WAS NOT COVERED IN THE RECALL, BECAUSE IT DID NOT FALL TO THE GROUND. THE CONSUMER STATED THAT SINCE THE GAS TANK AND STRAP WERE MADE FROM DIFFERENT MATERIAL, AND THE SALT CREATED A CHEMICAL REACTION AND DESTROYED THE STRAP AND THE TANK, THE TANK SHOULD BE INCLUDED IN THE RECALL. UPDATED 02/10/12

STRAPS BROKE ON GAS TANK WHILE DRIVING CAUSING IT TO FALLOFF AN BREAK. *TR