2000 Ford Focus Air Bags

VEHICLE TURNING AND COLLIDED WITH ANOTHER VEHICLE SPPEDING. PER INSURANCE COMPANY, VEHICLE WAS TOTALLED. PAID FOR REPAIRS, THEN REALIZED THE AIRBAGS DID NOT DEPLOY. *JS

AUTO ACCIDENT ON 8/26/2013 IN FREDERICKSBURG, VA, CORNER OF HWY 1 AND HWY 208 AT 9:15 AM. DRIVING BETWEEN 5-7 MPH DUE TO STOP AT RED LIGHT TO MAKE RIGHT TURN. DRIVER IN FRONT STARTED THROUGH THE RED LIGHT AND STOPPED. I HIT HER CAR BUT NO CAR BODY DENTS ON EITHER CAR. MY 2000 FORD FOCUS UPON IMPACT DEPLOYED (2) AIR BAGS, EVEN THOUGH I WAS THE ONLY PERSON IN THE CAR AND NO WEIGHT ON PASSENGER SEAT. THE AIR BAGS CAUSED ALL THE CAR DAMAGE AND SECOND DEGREE BURN ON MY RIGHT HAND. THE PASSENGER AIR BAG LID SMASHED THE CAR WINDSHIELD. THE CAR WAS DRIVABLE BUT UNSAFE TO DRIVE AWAY FROM ACCIDENT. I TOWED IT TO LOCAL FORD DEALER (PURVIS) ON HWY 1 FOR DIAGNOSTICS TEST TO CHECK THE SENSORS. THE DEALER REPORT SAID THAT THE CAR OPERATED AS DESIGNED AND BOTH AIR BAGS SHOULD DEPLOY AND CAUSE ALL THAT DAMAGE (CAR/BODY) ESTIMATED $4914.00 AT LOW SPEEDS. THE REPAIR COST IS MORE THAN THE VALUE OF THE CAR.

I HAVE A 2000 FORD FOCUS, I HIT A CAR FROM THE BACK, BECAUSE THEY SLAMMED ON THEIR BRAKES. MY AIRBAGS DID NOT DEPLOYED. I WAS GOING 25-30 MPH. THE FRONT OF THE CAR IS TOTALLY TOTALED. BUT THE AIRBAG SENSOR IS VISIBLE TO THE HUMAN EYE! I AM WONDERING WHY MY AIRBAG DO NOT DEPLOYED? AIRBAG DEFECTS? MY FACE SMASH THE STEERING WHEEL. ME AND MY PASSENGER HAVE NECK, BACK, SHOULDER CONTUSIONS. I HAVE SEVERE PAIN IN THOSE AREAS. I DID SOME RESEARCH ON WHY MY AIRBAG DIDN'T DEPLOYED BECAUSE IT DID NOT SEEM RIGHT TO ME. AND I DISCOVERED A CASE AND WHICH THE SAME CAR MODEL, MAKE AND YEAR, SIMILAR TO MINES WHICH STATED, "FORD ADMITTED THAT IT DIDN'T EVEN KNOW THE ACTUAL AIR BAG NON-DEPLOYMENT THRESHOLD WHEN IT STARTED SELLING THESE CARS TO ITS CUSTOMERS! THEY LATER CHANGED THE AIRBAG SYSTEM DESIGN TO INCREASE THE THRESHOLD BEGINNING IN 2002, BUT THEY NEVER RECALLED THE 2000 AND 2001 FORD FOCUS CARS TO FIX THIS PROBLEM." *TR

WAITING AT A LIGHT, DRUNK DRIVER ESCAPING POLICE REAR ENDS FORD FOCUS. FORD FOCUS HITS FIRE TRUCK. AT NO TIME DID THE AIRBAGS DEPLOY. *TR

TL* THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 43 MPH, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT'S INSURANCE COMPANY WAS MADE AWARE OF THE FAILURE AND ADVISED THAT AN INSPECTOR WOULD BE SENT TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

DRIVING TO WORK, THE CAR IN FRONT OF ME STOPPED QUICKLY, OUR CARS BARELY TOUCHED EACH OTHER, LESS THAN 3 MPH, NO OUT SIDE DAMAGE WAS DONE TO EITHER VEHICLE. BOTH OF MY AIR BAGS DEPLOYED, THE PASSENGER AIR BAG BUSTED THE WINDSHIELD. THE DRIVER SIDE AIR BAG BURNT MY RIGHT AIR AND HAS CAUSED NERVE DAMAGE IN THE AREA. *TR

WHILE MY MOTHER WAS DRIVING, THE FRONT PASSENGER SIDE AIRBAG DEPLOYED. IT SMASHED THE WINDSHIELD AND GLASSES WERE FLYING ALL OVER HER. SOON AFTER SHE CAME TO A COMPLETE STOP, SHE SMELLED A FUME ODOR AND THINKING THE CAR IS CATCHING FIRE. SHE RUSHED TO OPEN THE DOOR TO GET OUT. ON HER WAY OUT THE DRIVER SIDE AIRBAG DEPLOYED HITTING HER RIGHT SHOULDER. WE CONTACTED FORD MOTOR COMPANY FOR FAULTY AIRBAGS ISSUE BUT THEY REJECTED RESPONSIBILITY AND TOLD US TO CONTACT OUR INSURANCE. OUR INSURANCE REFUSED OUR CLAIM STATING IT WAS THE MANUFACTURE WHO SHOULD BE LIABLE. PLEASE HELP US. THANK YOU. *TT

HELLO! I WAS INVOLVED IN A COLLISION YESTERDAY WHERE I WAS REAR ENDED BY A SOMEONE DOING 35 MPH. I WAS AT A COMPLETE STOP. HIS COLLISION WITH ME SENT MY CAR INTO THE CAR IN FRONT ME. IT TOTALED THE FRONT END AND BENT THE FRAME IN THE BACK. MY AIR BAG NEVER DEPLOYED. I THINK THAT FORD SHOULD BE HELD LIABLE. *TR

THIS VEHICLE WAS PURCHASED TO BE DRIVEN BY MY DAUGHTER AS A ENTRY LEVEL VEHICLE THAT WAS SUPPOSE TO BE A SAFE, EFFICIENT AND DURABLE MEANS OF TRANSPORTATION. FROM ADVERTISEMENTS I EXPECTED A SAFE AND INEXPENSIVE CAR. DURING A LOW SPEED ACCIDENT THE AIRBAGS DEPLOYED CAUSING MORE DAMAGE TO THE VEHICLE THAN THE ACTUAL ACCIDENT ITSELF. FIRST THE ENGINE WAS DISABLED, THE DASH CRACKED, THE WINDSHIELD COMPLETELY KNOCKED OUTWARD AND THE AIRBAG SYSTEM NEEDING COMPLETE REPLACEMENT. AFTER A LOT OF ONLINE RESEARCH I HAVE FOUND THAT OVER MANY YEARS SENSE 2000 AND 2001,THERE ARE THOUSANDS OF THE SAME COMPLAINTS WITH THE SAME EXACT OUTCOMES. THESE VEHICLES SALES WERE GUIDED TOWARD YOUNGER DRIVERS WHICH WHERE THERE ARE MORE LIKELY LOW SPEED IMPACT ACCIDENTS. ALTHOUGH THERE WERE SAFETY ISSUE AT HAND, THE EARLY DEPLOYMENT OF THE AIRBAGS AT VERY LOW SPEED IMPACT ACCIDENTS HAS COST OWNERS AND INSURANCE COMPANIES MORE IN REPAIRS DUE TO THE DAMAGES FROM THE AIRBAG DEPLOYMENT ALONE THAN NECESSARY AND HAVE EVEN CAUSED TOTAL LOSS AT OWNERS AND INSURANCE COMPANIES EXPENSE. AN INVESTIGATION WAS OPENED EARLY ON AFTER THESE ISSUES WERE FIRST DEVELOPING AND THE INVESTIGATION WAS CLOSED QUICKLY WITH THE MANUFACTURE STATING THEY SET A LOW IMPACT DEPLOYMENT SPEED TO SAVE LIVES AND NOT SO MANY VEHICLES EXPERIENCED THESE OUTCOMES. HOWEVER OVER THE YEARS THE RECORDS SHOW THESE LOW SPEED DEPLOYMENTS ARE MORE IN NUMBERS THAN MENTIONED AND EXPECTED AND IS A UNCALLED FOR EXPENSE FOR OWNERS AND THEIR INSURANCE COMPANIES, CAUSING FROM TOTAL LOSS OF VEHICLES TO UNAFFORDABLE INSURANCE RATES DUE TO THE ENORMOUS COST TO REMOVE AND REPLACE THE AIRBAG SYSTEMS AS WELL AS DASHBOARD AND WINDSHIELD DAMAGES,WHEN THE PASSENGERS LIVES WERE NOT REALLY AT STAKE. IN MY DAUGHTERS CASE,THE AIRBAG NEVER WAS A SAFETY TOOL AS THE AIRBAG NEVER REALLY TOUCHED HER. THEREFORE IT WAS A UN-NEEDED DEPLOYMENT SET BY THE MANUFACTURE WITH DAMAGES AT OUR EXPENSE. THIS SHOULD HAVE NEVER HAPPENED. DAMAGES US = $3000 OTHER DRIVER $1000. *TR

I WAS DRIVING MY 2000 FORD FOCUS ON CAUGHDENOY ROAD IN CLAY, NY WHEN THE AIRBAGS DEPLOYED WITHOUT ANY WARNING. THE VEHICLE HAD NOT BEEN HIT OR DAMAGED IN ANY WAY PRIOR TO THE ACCIDENT OCCURRING. MY WINDSHIELD GLASS WAS SHATTERED SEVERELY, LEADING TO $335 IN DAMAGE FOR THE WINDSHIELD ALONE. THE AIRBAG COVER ALSO DID NOT COME OFF PROPERLY, LEADING IT TO CAUSE THE DAMAGE TO THE WINDSHIELD. THERE WERE SLIGHT INJURIES TO MY FINGER (A SMALL CUT) CAUSED BY THE AIR BAG, SINCE I PLACED MY HAND IN FRONT OF ME IN SHOCK, AND THE CAR IS CURRENTLY UNDRIVABLE DUE TO ITS CONDITION. *TR

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CAME ON. SHE TOOK THE VEHICLE TO A DEALER AND THEY SAID THE LIGHT WOULD NOT COME ON FOR THEM SO THEY COULD NOT DIAGNOSE THE FAILURE. THE FAILURE CONTINUED TO OCCUR AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THEY STATED THAT THE PASSENGER SIDE AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 64,496.

MY MOTHER WAS PARKED IN THE CAR AND MOVED THE GEAR ACCIDENTALLY TO DRIVE RATHER THAN REVERSE TO BACK OUT OF HER PARKING SPACE AND PUSHED ON THE GAS WHICH INEVITABLY WENT FORWARD INSTEAD OF BACKWARDS AND HIT A CURB AND BARRIER, APPROX. 4-5 FT. IN FRONT OF HER. THIS CAUSED THE DRIVERS & PASSENGER AIRBAGS TO DEPLOY WHICH DESTROYED THE WINDSHIELD. NOW THE CAR WAS NOT OBVIOUSLY GOING FAST AT ALL AND THERE IS NO WAY THESE BAGS SHOULD HAVE DEPLOYED. VERY BAD SITUATION. WE HAD TO PAY $250.00 TO REPLACE THE WINDSHIELD AND ARE CURRENTLY GETTING PRICE QUOTES TO REPAIR THE AIR BAG SYSTEM WHICH SO FAR, EXCEEDS THE VALUE ON THE CAR... *TR

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE STOPPED AT A TRAFFIC LIGHT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SIDE OR HER SKULL AND SUFFERED HEADACHES. THE RADIATOR WAS PUSHED INTO THE ENGINE AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000 KILOMETERS.

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE VEHICLE LOCKED AND BEGAN TO SLIDE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE PRECEDING VEHICLE. ON IMPACT, THE FRONTAL AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT'S HAND WAS INJURED AND THE FRONT WINDSHIELD WAS CRACKED. HE CALLED FORD AND IS AWAITING THEIR RESPONSE. THE VEHICLE HAS NOT BEEN REPAIRED AND IS UNABLE TO BE DRIVEN. THE FAILURE AND CURRENT MILEAGES WERE 99,967.

INAPPROPRIATE DEPLOYMENT OF AIR BAGS AT A LOW SPEED CRASH (LESS THAN 15 MPH). *JB

MY DAUGHTER PURCHASED A 2000 FORD FOCUS FROM A DEALERSHIP IN BATON ROUGE LA AND DID NOT REALIZE THAT IT WAS "RECONSTRUCTED" THE CAR WAS NOT MARKED AS THAT NOR WAS IT MARKED OR WRITTEN ANYWHERE THAT THERE WERE NO AIRBAGS. THE AIRBAG COMPARTMENTS WERE STUFFED WITH STYROFOAM AND PLASTIC BAGS SO AS TO HIDE IT. NONE OF THIS WAS NONE TO US UNTIL SHE HAD AN ACCIDENT. THE TITLE DOES SAY "RECONSTRUCTED" HOWEVER SHE WAS NOT AWARE OF THIS UNTIL THE ACCIDENT AND THAT IS WHEN WE FOUND OUT ABOUT THE AIRBAGS AS WELL. SHE HAS NO IDEA WHAT RECONSTRUCTED EVEN MEANT. THIS DEALERSHIP SPOKE TO ME AS WELL AS OUR INSURANCE COMPANY AND NEVER DIVULGED ANY OF THIS INFO, HAD THEY DONE SO THE SALE WOULD NOT HAVE HAPPENED. IF MY DAUGHTER HAD BEEN IN A HEAD ON COLLISION SHE WOULD BE DEAD AS WELL AS THE PASSENGER AND MY 3 WEEK OLD GRAND-DAUGHTER. EVERY DEALERSHIP THAT I HAVE SPOKE TO AS WELL AS CHECKING INTO THE LAW STATE THAT 1. THE CAR SHOULD HAVE BEEN MARKED "RECONSTRUCTED AND 2. A SEPARATE DISCLOSURE FOR THE AIRBAGS SHOULD HAVE BEEN MADE AND NONE OF THIS WAS DONE. DUE TO THE FACT THAT THERE WERE NO AIRBAGS (WHICH COST $3600 TO REPLACE BECAUSE THE ENTIRE DASH HAS TO BE REPLACED) THE INSURANCE HAS TOTALED THE VEHICLE AND MY DAUGHTER IS BASICALLY LEFT WITH NOTHING BECAUSE OF A FRAUDULENT DEALERSHIP. I HAVE DOCUMENTATION AND PICTURES TO SEND AS PROOF, PLEASE PROVIDE ME WITH AND E-MAIL. *JB

MY FIANCE, PARENTS AND I WERE DRIVING HOME FROM DINNER AND GOT CAUGHT IN A SNOW STORM. KNOWING HOW BAD THE ROADS NEAR ME CAN GET I SLOWED DOWN TO 15 MPH WHEN I SAW THE ROADS WERE GETTING COVERED. WE CAME AROUND A CORNER AND CAUGHT A PATCH OF ICE AND THE CAR SLID INTO A CURB. UPON IMPACT OF THE CURB, BOTH AIRBAGS DEPLOYED AND THE WINDSHIELD WAS SMASHED (FROM THE AIRBAG. WHEN WE EXITED THE VEHICLE WE EXPECTED TO SEE MAJOR DAMAGE TO THE CAR. WE WENT TO THE PASSENGER SIDE OF THE CAR TO FIND THAT THE FRONT RIGHT TIRE WAS PUSHED BACK 3-6 INCHES AND THE FRONT RIGHT FENDER WAS SLIGHTLY BENT. ALL DAMAGE WAS FROM THE TIRE. I NEVER EXPECTED THAT MUCH DAMAGE FROM A 15 MPH COLLISION WITH A CURB. THERE WAS NO DAMAGE TO THE FRONT BUMPER WHERE THE AIRBAG CRASH SENSORS ARE LOCATED. COST TO FIX TIRE AND FENDER = $1,200. COST TO FIX AIRBAGS/WINDSHIELD/DASH DAMAGE FROM AIRBAGS = $4,000. WITH LITTLE DAMAGE TO THE VEHICLE, THE AIRBAGS DEPLOYED AND THE VEHICLE WAS TOTALED.*AK

DT: CONTACT STATED AIR BAG WARNING LIGHT CONSTANTLY ILLUMINATED. THIS HAPPENED TWICE ON DECEMBER 19, 2005. THE VEHICLE WAS TAKEN TO A MECHANIC, WHOM COULD NOT FIND THE SOURCE OF THE PROBLEM. THERE WERE NO OTHER SYMPTOMS OF ANY PROBLEMS WITH THE VEHICLE.*AK

I WAS IN THE PASSENGER SIDE OF MY CAR WHILE MY BOYFRIEND WAS DRIVING IT. WE WERE GOING NORTH ON A CITY ROAD IN MISSISSAUGA ONTARIO CANADA, WHEN MY BOYFRIEND ATTEMPTED TO CHANGE LANES. HE LOOKED OVER HIS SHOULDER TO SEE HIS BLIND SPOT, BUT HADN'T REALIZED THE TRAFFIC IN OUR CURRENT LANE HAD SLOWED TO A STOP. HE TURNED BACK AROUND AND REALIZED THE TRAFFIC HAD BEEN HALTED, SO HE HIT THE BRAKES TO SLOW THE CAR. WITH NOT ENOUGH ROOM, WE HIT THE CAR IN FRONT OF US AT 5 KILOMETERS PER HOUR. FROM SUCH A SMALL NUDGE, THE AIRBAGS DEPLOYED, SMASHING MY WINDSHIELD, AS WELL AS MY FACE! I ENDED UP WITH A SLIGHT CONCUSSION, TYPE 2 WHIPLASH, AND MINOR BURNS TO MY FACE AND ARM. I FOLLOWED UP WITH PHYSIOTHERAPY, BUT MY NECK PAIN WILL NEVER GO AWAY. WE HAD THE WINDSHIELD REPLACED AND THE AIRBAGS RESET. NO DAMAGE WAS DONE TO THE FRONT OF THE CAR, OR THE REAR OF THE CAR OF THE OTHER VEHICLE.*JB

I WAS MAKING A LEFT TURN INTO A PARKING LOT OF A GAS STATION, MAYBE GOING 5 MPH. I RAN OVER A CURB WITH MY FRONT LEFT TIRE. IMMEDIATELY AFTER HITTING THE CURB, MY DRIVER SIDE AND PASSENGER AIRBAGS DEPLOYED, CAUSING MY WINDSHIELD TO SHATTER. THROUGH ALL OF THE SMOKE FROM THE AIRBAGS, I LOOKED DOWN TO SEE MY ARM HAD SUSTAINED A FIVE INCH BURN. SHORTLY THEREAFTER, I WAS TAKEN TO THE EMERGENCY ROOM AT A LOCAL HOSPITAL TO RECEIVE TREATMENT FOR THE BURN. I THEN HAD TO RETURN TO THE SAME HOSPITAL FOR CONTINUOUS TREATMENT OF THE 2ND DEGREE BURN EVERY OTHER DAY FOR A WHOLE WEEK. THE ESTIMATED DAMAGES TO THE CAR ARE $4500+. MY INSURANCE CLAIMS ADJUSTER WENT TO THE BODY SHOP LOT WHERE THE CAR WAS TOWED TO AFTER THE AIRBAG DEPLOYMENT THIS PAST WEEK (ON OCT. 4, 2005). THERE IS A CHARGE, OF COURSE FOR THE REPLACEMENT OF AIRBAGS AND INSTALLATION AND A CHARGE FOR A NEW WINDSHIELD. THAT IS THE ONLY DAMAGE THE CAR RECEIVED. THERE WAS NO DAMAGE AT ALL TO THE BODY, TIRES OR FRAME FROM RUNNING OVER THE CURB. I WAS UNDER THE IMPRESSION THAT IT TOOK MORE THAN 5 MPH AND RUNNING OVER A CURB TO MAKE THE AIRBAGS DEPLOY. *JB

DT: THE CONTACT STATED THE DRIVER'S SIDE /CURTAIN AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS SITTING STILL AT THE DEALERSHIP. THE DEALER AND MANUFACTURER COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK

DT: THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. THE CONTACT AND HER HUSBAND SUSTAINED INJURIES. SHE HAD BROKEN RIBS, A BROKEN FOOT, AND A CUT ON HER HEAD. THE CONTACT'S HUSBAND HAD CUTS ON THE HEAD, A BROKEN BACK, AND HAD TO RECEIVE A BLOOD TRANSFUSION. THE AIR BAG LIGHT DID NOT APPEAR PRIOR TO THE ACCIDENT. THE CONTACT'S INSURANCE COMPANY PICKED UP AND IMPOUNDED THE VEHICLE. NO FURTHER ACTION HAS BEEN TAKEN. A POLICE REPORT WAS TAKEN AT THE SCENE. *AK UPDATED 05/04/06. *JB

WHILE DRIVING AT 15 MPH BOTH THE FRONT DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS INADVERTENTLY DEPLOYED, RESULTING IN DAMAGE TO WHEEL AFTER HITTING CURB CAUSED BY AIR BAG DEPLOYMENT. THE WINDSHIELD WAS ALSO SHATTERED. *AK

I WAS TURNING LEFT INTO A PARKING LOT IN MY 2000 FORD FOCUS ZTS AND THE AIR BAGS DEPLOYED CAUSING ME TO HIT A CURB. THE CAR NEVER CAME TO A STOP AS DOES WHEN NORMAL AIR BAG DEPLOYMENT OCCURS. IN FACT, I NEVER EVEN HIT THE AIRBAGS WHICH IS VERY LUCKY FOR ME, AFTER LOOKING AT OTHER NHTSA COMPLAINTS ABOUT AIR BAG BURNS. WHEN THE PASSENGER AIR BAG DEPLOYED, IT SHATTERED THE WINDSHIELD. AND WHEN I WENT OUT TO LOOK AT THE CAR, I COULD SEE NO DAMAGE OTHER THAN THAT CAUSED BY THE AIR BAGS. HOWEVER, THE TOWING COMPANY SAID THERE WAS DAMAGE AROUND THE TIRE WHICH IS THE DAMAGE THAT OCCURRED AFTER THE AIR BAGS DEPLOYED. WHEN I CONTACTED MY DEALER, THEY SAID THAT THE AIR BAGS SHOULD'VE DEPLOYED IF I HIT A CURB AND CAME TO A STOP. BUT I DID NOT COME TO A STOP AT ALL. IN FACT, I ALMOST HIT A PARKED VEHICLE BECAUSE I COULD NOT SEE ANYTHING. I HAVE CONTACTED FORD AND AM EXPECTING A CALL FROM THEIR LEGAL DEPARTMENT BUT I AM EXPECTING THEM TO BLAME EVERYTHING ON ME AND TRY TO TRICK ME INTO BELIEVING IT WAS ALL MY FAULT. I WOULD GREATLY APPRECIATE ANY HELP I CAN GET. *JB

WHILE DRIVING, AND WITHOUT WARNING ANOTHER VEHICLE CROSSED OVER INTO THE LANE OF THE CONSUMER AND HIT THE CONSUMERS VEHICLE HEAD ON. BOTH AIR BAGS DID NOT DEPLOY. THE CONSUMER WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE BODY SHOP. PLEASE FILL IN ADDITIONAL INFORMATION. *JB