2002 Ford Focus Suspension

THE RIGHT FRONT COIL SPRING FAILED. THE BOTTOM OF THE UPPER PIECE OF THE COIL CAME DOWN AND RESTED ON THE TOP OF THE RIGHT FRONT TIRE. THIS CAUSED THE CAR TO PULL TO THE SIDE AND DESTROYED THE TIRE. THIS HAPPENED AT LOW SPEED AND THERE WAS NO INCIDENT. BUT EVEN AT LOW SPEED, THE TIRE WAS DESTROYED IN ONLY A FEW FEET. HAD THIS HAPPENED AT HIGHWAY SPEED, THE NEAR SIMULTANEOUS PULL, SUSPENSION SAG, AND TIRE DESTRUCTION COULD EASILY CAUSED A WRECK. FORD HAS ACKNOWLEDGED A PROBLEM WITH THESE SPRINGS IN EARLY MY FOCI AND EXTENDS THE WARRANTY ON THESE SPRINGS. WHAT THEY DON'T ACKNOWLEDGE IS THE POTENTIAL HAZARD FROM SUCH A SPRING FAILURE. *TR

WHILE MY WIFE WAS DRIVING ON I-95 THE RIGHT FRONT COIL SPRING SUDDENLY FRACTURED AND IN THE PROCESS WEDGED INTO THE TIRE DESTROYING IT AND THE STRUT. LUCKILY SHE WAS ABLE TO GET TO THE SIDE OF THE HIGHWAY. THE VEHICLE IS A 2002 FORD FOCUS. FORD KNOWS ABOUT THIS PROBLEM AND IT HAS HAPPENED TO MANY FOCUS'. *TR

LEFT FRONT STRUT COIL SPRING BROKE AT APPROX. 45,000 MILES CAUSING THE FOCUS TO BECOME UNDRIVABLE. IF THE BROKEN SPRING WOULD HAVE GOTTEN INTO THE TIRE, IT WOULD HAVE ALSO DESTROYED THE TIRE. THE COIL SPRING IT'S SELF COULD NOT BE REPLACED. THE STRUTS MUST BE REPLACED IN PAIRS. BOTH FRONT STRUT ASSEMBLIES WERE REPLACED AT A COST TO ME OF $595. *JB

THE FRONT COIL SPRING BROKE WHILE DOING 70 MPH ON THE HIGHWAY AND THE COIL SPRING DUG INTO FRONT TIRE. LOCKING OF FRONT TIRE FORCED ME OFF THE ROAD. THANKFULLY, I WAS ABLE TO COME TO A REST IN THE BORROW PIT. *AK

FRONT SPRINGS ASSEMBLY POPPED OUT OF PLATE AND PUNCTURED MY TIRES. *TR

I WAS DRIVING HOME FROM WORK ON THE FREEWAY WHEN MY BRAKE LIGHT AND TRACTION CONTROL LIGHTS CAME ON AND IT FELT LIKE MY BACK END WAS FISHTAILING. I PULLED OFF THE ROAD AND CALLED AAA. AS AAA WAS TOWING MY VEHICLE, THE RIGHT REAR WHEEL CAME OFF. THE WHEEL COULD NOT BE LOCATED AND TO MY KNOWLEDGE DID NOT CAUSE ANY ACCIDENTS OR INJURIES TO OTHER VEHICLES. IT WAS DETERMINED THAT THE REAR WHEEL BEARING HAD FAILED AND THE REPAIR BILL WAS IN EXCESS OF $2,900, INCLUDING THE DAMAGE THAT OCCURRED TO THE REAR SPINDLE, CONTROL ARM AND SUSPENSION. MY VEHICLE IS A 2002 FORD FOCUS. THE PREVIOUS 2 MODEL YEARS WERE RECALLED FOR REAR WHEEL BEARING FAILURE. *NM

IN LATE OCTOBER 2006 I TOOK MY 2002 FORD FOCUS FOR VIBRATION/GRINDING NOISE COMING FROM FRONT END. FORD WALKER IN CLEARWATER, FLORIDA SAID THAT MY ENGINE/TRANS. MOUNT WERE WORKING PROPERLY. FORD KEPT MY CAR FOR 1 WEEK AND I STILL HAD THE SAME PROBLEM. I TOOK THE CAR BACK TO FORD THE VERY NEXT DAY BECAUSE OF THE SAME PROBLEM. AGAIN THEIR SERVICE MANAGER AND REGIONAL MANAGERS TOLD ME THAT NOTHING WAS WRONG WITH MY CAR. FORD CHARGED ME $100 FOR MY DEDUCTIBLE AND DIDN'T FIXED MY PROBLEM. I THEN TOOK MY CAR TO ANOTHER PLACE WHERE THEY REPLACED MY RIGHT SIDE ENGINE MOUNT WHICH WAS COMPLETELY BROKEN. THE VERY SAME PIECE FORD WALKER LIED TO ME STATING IT WAS WORKING PROPERLY. *JB

DT*: THE CONTACT STATED WHILE DRIVING 45MPH THE VEHICLE VEERED TOWARD THE RIGHT. A CLUNKING SOUND CAME FROM THE FRONT OF THE VEHICLE. UPON INSPECTION THE INDEPENDENT REPAIR SHOP DETERMINED THE FRONT COIL SPRING FRACTURED. THE FRONT COIL SPRING NEEDED REPLACED.

THE FRONT RIGHT BEARING AND SPRING NEEDED TO BE REPLACED DUE TO CORROSION. THE BEARING WAS FROZEN AND THE SPRING WAS POPPED OUT SO FAR IT ALMOST POPPED THE FRONT RIGHT TIRE. THE CAR IS A 2002 FORD FOCUS - NOT THAT OLD TO HAVE SOMETHING LIKE THIS CORRODE AND ALMOST CAUSE AN ACCIDENT. I DIDN'T SEE A RECALL ON ANY OF THE PARTS FOR MY CAR OR ANYTHING SUGGESTING SHIELDS SHOULD BE INSTALLED SO THAT IF THE SPRINGS POP AT A HIGH SPEED AT LEAST IT WON'T PUNCTURE THE TIRE. I WOULD LIKE TO SEE A RECALL ON THE PARTS OR HAVE THE NHTSA REQUIRE THAT SHIELDS BE INSTALLED. I SPENT $578 TO CORRECT THE PROBLEM - REPLACED FRONT RIGHT STRUT, MOUNT AND BEARING, SPRING, AND ALIGNMENT. *NM

PASSENGER SIDE COIL SPRING IS FRACTURED. *JB

DT*: THE CONTACT STATED, WHILE DRIVING OVER A BUMP IN THE ROAD, AT 45 MPH, THE SUSPENSION FAILED, CAUSING THE WHEEL TO BEND ON IMPACT WITH THE ROAD. THE BENT WHEEL AND ALL SHOCKS WERE REPLACED. THE DEALER INFORMED THE CONTACT OF A SERVICE BULLETIN CONCERNING THE SUSPENSION DIRECTING THE DEALER TO REPLACE SPRINGS ONLY IF BROKEN. WHEN THE MANUFACTURE WAS CONTACTED, REPLACEMENT SPRINGS WERE OFFERED AT COST.

THE CONSUMER BELIEVES THE MANUFACTURER EXPLAINS THE COILS SPRING RECALL AS IF IT'S NOT A SERIOUS PROBLEM. *NM *SC *JB

COMPLAINT REGARDING 2002 FORD FOCUS MECHANICAL PROBLEMS.*MR THE VEHICLE'S RIGHT FRONT COIL SPRING BROKE WITHOUT WARNING. THE CONSUMER REQUEST REIMBURSEMENT FROM THE MANUFACTURER BUT HASN'T RECEIVED A REPLY YET. *NM

DT:THE TIRES ON THE CONSUMER'S 2002 FORD FOCUS 2002 WERE SHOWING SEVERE SIGNS OF WEAR AFTER ONLY 17000 MILES. THE FIRST SET OF TIRES WERE REPLACED AT 5000 MILES DUE TO WEAR. AFTER ABOUT 12000 MILES THE SAME WEAR PATTERN REAPPEARED. THESE TIRE WERE RATED AS 60000 MILE TIRES. THE VEHICLE IS CURRENTLY ON IT'S THIRD SET OF TIRES. ONE OF THE TIRE WAS TAKEN TO A FORD DEALERSHIP FOR INSPECTION. THE DEALER FOUND A SERVICE BULLETIN #.03-13-5 ON FORD'S COMPUTER THAT COVERED ALL MODELS OF FORD FOCUS 2000-2004 THAT EXPERIENCED INNER TIRE WEAR. THE UPPER CONTROL ARMS OF THIS MODEL WERE ENGINEERED INCORRECTLY CREATING ADVERSE CAMBER TO THE REAR TIRES. THE REMEDY WAS A RESTRUCTURED CONTROL ARM:UPPER ARM KIT. THE NEWLY RESTRUCTURED CONTROL ARM :UPPER ARM KIT WOULD ONLY BE SENT TO THOSE WHO WERE ELIGIBLE UNDER THE BUMPER TO BUMPER WARRANTY,3 YEAR, 36,000 MILES. CONSUMER FELT THE VEHICLE WAS BOUGHT WITH A FACTORY DEFECT. *AK *NM

WHILE DRIVING AT ANY SPEED STEERING WHEEL VIBRATED HEAVILY. DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM PERTAINED TO THE WHEEL BEARING. THE PROBLEM WAS NOT RESOLVED. *AK

DT: CONTACT STATED THERE WAS A NAIL IN THE FRONT PASSENGER'S TIRE. UPON REPLACEMENT OF THE TIRE THE DEALER FOUND THAT THE FRONT PASSENGER COIL SPRING BROKE. THE DEALER REPLACED THE FRONT PASSENGER COIL SPRING. *AK

WHILE DRIVING 65 MPH, THE LEFT FRONT WHEEL WENT FLYING OFF CAR. NO TROUBLE PRIOR TO THIS DATE. THE BEARINGS WERE REPLACED WHEN THE CAR WAS TAKEN IN FOR REPAIR.

COMPLAINT REGARDING FRONT COIL SPRINGS ON 2002 FORD FOCUS.*MR THE CONSUMER REPLACED ONE COIL SPRING ON HIS VEHICLE BECAUSE IT WAS BROKEN. THIS SERVICE WAS DONE THE SAME WEEK THE MANUFACTURER RECALLED THE FRONT SPRINGS ON THE SABLE AND TAURUS. *NM

REAR INNER TIRE WEAR. THE CONTROL ARMS ON TOP WAS DEFECTIVE, CAUSING THE TIRE TO RUB AGAINST THE BODY AND REAR TO SWIRVE WHEN RIDING OVER A BUM OR POT HOLE. *AK

CONSUMER TOOK THE VEHICLE TO DEALER TO BE INSPECTED, AND MECHANIC DETERMINED THAT LEFT REAR BEARING FAILED. *AK

2002 FORD FOCUS, 48,000 MILES AND I AM NOW ON MY THIRD SET OF TIRES ON THE FRONT. CAR SUSPENSION IN FRONT IS VERY LOOSE, EXPECIALLY DURING HIGHWAY DRIVING, THROUGH SMALL PUDDLES OF WATER CAR SEEMS TO HYDRO-PLANE, AND ON ICE OR SNOW. THE CAR AT TIMES SEEMS TO BE ALL OVER THE ROAD AND I FEEL IT IS UNSAFE TO DRIVE. I HAVE HAD NEW BRAKES, TIRES, AND ALIAGNMENT, AND THE STRUTS CHECKS, AND THE RPOBLEM STILL EXISTS AND SEEMS TO BE GETTING WORSE. PLEASE ADVISE.*AK

ONE OF THE FRONT BALL JOINTS CAME APART AND CAUSED THE VEHICLE TO CRASH INTO A DITCH. FORD IS SENDING A TECHNICIAN TO ASSESS THE VEHICLE. PLEASE PROVIDE FURTHER DETAILS. *NM

WHILE DRIVING REAR WHEEL BEARING VIBRATED,MAKING A LOUD NOISE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

VEHICLE'S CONTROL ARM BROKE CAUSING STEERING TO FAIL. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH

FRONT END MADE A VERY LOUD CLANGING NOISE LASTED ABOUT 10 MINUTES, PULLED OFF HIGHWAY LOOKED UNDER VEHICLE COULD NOT SEE ANYTHING WRONG, ON SEVERAL OCCASIONS WHILE DRIVING BETWEEN 55-65 MPH CAR WOULD JERK VERY BAD, DEALER COULD NOT SOLVE OR FIND A PROBLEM, VEHICLE AT REPAIR SHOP NOW. *LA