138 complaints reported

2012 Ford Focus FUEL/PROPULSION SYSTEM

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
138
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Sep 2020

UNDER FORD RECALL # 18S32 A FUEL TANK DEFORMATION MAY HAPPEN FROM THE CANISTER PURGE VALVE (CPV). MY VEHICLE WAS ONLY FIXED WITH THE REPLACEMENT OF PURGE VALVE AND REPROGRAMMING THE PCM; AKINS FORD INVOICE# FOCS439115' LINE J#3 ON INVOICE. NO WHERE ON THE INVOICE DOES IT SAY THE FUEL TANK WAS INSPECTED. I RECEIVED CAR BACK AND I HAD RUN OUT OF FUEL TWICE (WITH GAUGE SAYING ATLEAST 50+ MILES TO EMPTY) OVER THE NEXT FEW MONTHS. I HAVE ANOTHER RECALL FOR THE DOOR LOCKS AND AFTER TALKING WITH DEALERSHIP WE AGREED TO SCHEDULE A DATE WHERE AS FORD COULD GIVE A LOANER CAR SO THAT THE DEALERSHIP COULD ADDRESS BOTH ISSUES. A WEEK LATER I WAS TOLD THAT THE FUEL TANK IS DEFORMED AND NEEDED REPLACEMENT BUT FORD WOULD NOT PAY FOR IT?? I WAS GIVEN EMAIL THAT FORD WILL NOT GO BACK TO OPEN THE CASE ABOUT TANK RECALL BECAUSE THEY FEEL I AM NOT A " LONG TERM VALUE (LTV) CUSTOMER" ? FYI I AND MY FAMILY HAVE BOUGHT SEVERAL CARS OVER THE YEARS AND JUST BECAUSE I HAVEN'T PURCHASED A NEW ONE IN THE LAST 5 YEARS AND DID JUST BUY THIS CAR AT BEGINNING OF 2020 ;BUT MY BROTHER IN-LAW DID AT END OF 2019.. ? WHY SHOULD THIS MATTER WHEN A SAFETY ISSUE; WHICH IT IS STILL, WHERE THE CAR COULD STOP RUNNING WHILE IN THE HIGHWAY BECAUSE OF THE UNSURE STATUS OF HOW MUCH FUEL IS LEFT. THERE ARE SEVERAL THINGS ONLINE ABOUT THIS HAPPENING TO OTHER OWNERS CARS JUST STALLING IN THE LANES.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Sep 2020
Jul 2020

I HAVE A 2012 FORD FOCUS SELI I RECENTLY WENT TO A FORD DEALERSHIP TO GET MY PURGE VALVE REPLACE BECAUSE I SEEN ONLINE THAT MY PARTICULAR VEHICLE WAS THE SAME TYPE OF VEHICLE THAT THE GOVERNMENT HAD PLACED A RECALL ON IT BECAUSE OF THE PURGE VALVE IS BECOMING 40S I HAVE THE SAME ISSUE AND I TRIED TO GO TO FORD TO GET IT FIXED THEY TOLD ME THAT SINCE IT WAS ALREADY FIXED THEY CAN'T FIX THE ISSUE AGAIN NO I ONLY HAVE THE CAR FOR ONLY NINE MONTHS AND WITHIN THE NINE MONTHS IS BECAME A BECAME FAULTY. I NEED FOR TO BE RESPONSIBLE FOR REPLACING THEIR DEFECTIVE DEVICE IS THAT THEY FAIL TO BUILD PROPERLY

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Apr 2020
Jul 2020

MY WIFE BOUGHT THIS VEHICLE IN JUNE 2020, SHE HAS BEEN HAVING FUEL SYSTEM ENGINE LIGHT CODES COMING ON P0456 AND P1450 L KNOW THERE WAS A RECALL IN RELATION TO THIS AND L UNDERSTAND THE PREVIOUS VEHICLE OWNER HAD THE RECALL DONE ON JUNE 14, 2019 A YEAR AGO, I CALLED FORD CUSTOMER CARE AND THEY ARE NOT WILLING TO TAKE CARE OF IT, IT IS NOT NORMAL TO HAVE THE ISSUE COME BACK AFTER ONE YEAR FROM TAKING CARE OF IT. I AM ASKING THE NHTSA TO ASSIST ON THIS. THANK YOU

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jun 2020
Apr 2020

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS TOWED TO COURTESY FORD OF ROME (101 US-411, ROME, GA 30161) WHERE AN UNKNOWN RECALL REPAIR WAS PERFORMED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Aug 2018
Feb 2020

ENGINE LIGHT ON AND CAR SHUDDERS. TOOK TO FORD A YEAR AGO AND THEY REPLACED PURGE VALVE ON A RECALL. LIGHT WENT OFF AND CAR STOPPED SHUDDER FOR A COUPLE OF MONTHS THEN LIGHT CAME BACK ON AND CAR SHUDDERED AGAIN. TOOK BACK TO FORD BUT THEY SAID IT HAD SOMETHING TO DO WITH TRANSMISSION OR CLUTCH AND THAT OTHER FORD FOCUS ARE HAVING THIS PROBLEM. THEY SAID MAYBE I CAN WAIT UNTIL A RECALL HAPPENS. MEANWHILE, CAN'T DRIVE MY CAR IT SHUDDERS AND STALLS WHILE DRIVING AND NOW IT IS PARKED WHILE I CONTINUE TO MAKE PAYMENTS. :(

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Feb 2020
Feb 2020

MY WIFE RECEIVED A RECALL NOTICE NOTICE (19S22) IN JANUARY 2019. CONCERNED, SHE TOOK THE VEHICLE IN FOR INSPECTION ON 1/10/19 TO PRATER FORD EVEN THOUGH THE VEHICLE WAS NOT EXPERIENCING ANY ISSUE AT THE TIME. PRATER FOR SAID NOTHING WAS WRONG BUT INSISTED ON REPROGRAMMING THE PCM. AS OF RECENTLY, WE ARE EXPERIENCING NEAR STALL DURING DRIVING AND TROUBLE CRANKING AND REMAINING CRANKED WHEN REFUELING. TODAY (1/2/20) WE TOOL THE VEHICLE TO PRATER FOR INSPECTION UNDER THE RECAL. THEY CONFIRMED THE CODE P1450 (CANISTER PURGE VALVE) WAS INFACT THE PROBLEM RELATED TO THE RECAL, HOWEVER, THEY REFUSED TO PERFORM THE WORK BECAUSE FORD DENIED THEIR REPAIR ORDER REQUEST (#093013) CITING THE RECALL HAD ALREADY PREVIOUSLY BEEN SERVIED. I CALLED FORD AND THEY CONFIRMED. THEREFORE, WHEN WORK WASN'T NEEDED THEY "SERVICED" THE VEHICLE, HOWEVER, WHEN THE REAL ISSUE PRESENTED ITSELF THEY REFUSE TO REPAIR THE PROBLEM. WE ARE CONCERNED FOR THE SAFETY OF THE OCCUPANTS, INCLUDING OUR TWO CHILDREN, AS THE PROBLEM CAN INCREASE THE RISK OF A CRASH. ALSO TROUBLING, IS FORD AND THE DEALERSHIPS SHADY ATTEMPT TO CIRCUMNAVIGATE THE RECALL BY CLAIMING WORK WAS DONE THOUGH IT WASN'T NEEDED. WE ARE HOPING YOU CAN HELP OR ADVISE US IN THE MATTER.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Feb 2020
Jan 2020

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER FUEL FILL UP THE VEHICLE WOULD TAKE SEVERAL MINUTES TO BE STARTED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOHN FORD 3737 LAPALCO BLVD, HARVEY, LA 70058, AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT AFTER THE RECALL WAS REPAIRED THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE INSPECTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Sep 2019
Jan 2020

RECALL 18S32 WAS DONE 08/2019 NO PROBLEM FOUND 12/2019 FUEL TANK BECOME DEFORMED FORD WILL NOT HONOR THE RECALL

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jan 2020
Jan 2020

ON JANUARY 3, 2020 I HAD MY CAR SERVICED BY BEAU TOWNSEND FORD IN VANDALIA, OH FOR RECALL NUMBER 18V735000. THEY REPLACED THE CANISTER PURGE VALVE. ON JANUARY 10, 2020; WHILE DRIVING ON THE HIGHWAY TO NASHVILLE, TN MY CAR STALLED OUT WHICH ALMOST CAUSED AN ACCIDENT. I THEN HAD TO CALL FOR A TOW TRUCK TO TOW THE CAR TO MY FRIENDS HOUSE. I THEN CALL THE FORD COMPANY WHO TOLD ME TO TAKE THE CAR TO WYATT JOHNSON IN NASHVILLE, TN TO BE REPAIRED. I HAD TO PAY FOR A TOW TO THAT DEALERSHIP AND UPON INSPECTION; THEY STATED THAT THE FUEL TANK, EVAP CANISTER AND FUEL PUMP NEEDED TO BE REPLACED AND THEY ARE CHARGING ME $1366 TO COMPLETE THE WORK.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Oct 2020
Jan 2020

I'M WRITING TO COMPLAIN ABOUT HOW FORD HANDLED THE SAFETY RECALL 18S32 / NHTSA RECALL 18V-735 . WHEN I GOT THE LETTER IN THE MAIL THAT MY CAR WAS RECALLED FOR THIS PART THAT COULD CAUSE THE GAS TANK TO COLLAPSE I TOOK IT TO MY LOCAL FORD DEALERSHIP AND THEY REPROGRAMMED THE VALVE , WHICH TO ME IS JUST PUTTING A BAND AID ON THE PROBLEM AND NOT REPAIRING IT. 11 MONTHS LATER THE PART FAILED AND WHEN I TOOK IT BACK TO THE DEALERSHIP TO HAVE IT REPLACED THEY CHARGED ME FOR THE REPAIR. AFTER TALKING WITH FORD MOTOR COMPANY THEY ARE TELLING ME THAT THIS IS THEIR POLICY. MY OPINION IS THAT THE PART SHOULD HAVE BEEN REPLACED ON THE FIRST VISIT. THIS WILL CAUSE SAFETY ISSUES IF LEFT WITH THE FAULTY PART ON THE CAR. CAN YOU CHECK INTO WHY FORD HAS SUCH A POLICY IN PLACE ? THANKS, SCOTT

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Sep 2019
Oct 2019

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60-65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF FUEL EVEN THOUGH THE FUEL GAUGE READ 1/4 TANK OF FUEL. THE CONTACT WAS ALSO INFORMED THAT THE FUEL TANK WAS DEFORMED. THE VEHICLE WAS NOT REPAIRED. LIBERTY FORD PARMA HEIGHTS (6600 PEARL RD, PARMA HEIGHTS, OH 44130, (440) 888-2600) WAS NOTIFIED OF THE FAILURE VIA PHONE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-24594302. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Oct 2019
Oct 2019

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V515000(FUEL SYSTEM, GASOLINE) REGARDING THE CANISTER PURGE VALVE (CPV). THE VEHICLE WAS REPAIRED AT CORNING FORD (2280 SHORT DR, CORNING, CA 96021, (530) 824-5434). THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE WITH A FULL TANK OF FUEL TO PREVENT THE VEHICLE FROM STALLING. WHILE DRIVING 75 MPH, THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO STEER THE VEHICLE WITH FORCE TO THE SIDE OF THE ROAD. THE CONTACT HAD SOMEONE BRING FUEL TO FILL UP THE FUEL TANK. AFTERWARDS, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED WITH A COLLAPSED FUEL TANK AND THE CPV NEEDED TO BE REPLACED. DUE TO THE FACT THAT THE RECALL REPAIR WAS ALREADY PERFORMED, THE CONTACT WAS GIVEN AN ESTIMATE OF $1,091 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST SINCE THE RECALL REPAIR WAS ALREADY PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Dec 2019
Oct 2019

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STARTING THE VEHICLE AND TURNING ON THE HEATER, AN ABNORMAL ODOR OF FUEL WAS DETECTED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HOUSTON FORD (10719 WILLIAM PENN HWY, HUNTINGDON, PA 16652, (814) 643-3430) WHERE IT WAS DIAGNOSED THAT THE FUEL VALVE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 71,000.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jan 2019
Oct 2019

MY CAR HAD A SAFETY RECALL ON IT,IT SAID IT NEEDED A FUEL TANK,FUEL PUMP,EVAP CONTROL MODULE AND 2 EVAP CANISTERS,FORD SAID THE RECALL WAS CLOSED AND WOULD NOT FIX MY CAR,SO I TOOK IT TO MECHANIC TO GET ALL OF THIS REPLACED AND FORD WILL NOT SELL HIM A FUEL TANK FOR MY CAR BECAUSE IT HAD A RECALL ON THE VIN NUMBER.NOW WHAT DO I DO? HOW CAN I MAKE FORD FIX MY CAR?

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Feb 2019
Oct 2019

MY CHECK ENGINGIE LIGHT CAME ON,TOOK IT TO MECHANIC,HE SAID IT WAS A SAFETY RECALL ON THE EVAPORATIVE EMISSIONS PURGE VALVE,EVAPORATIVE EMISSIONS CANISTER,FUEL PUMP MODULE,FUEL TANK. HEARTLAND FORF IN HEBER SPRINGS ARK.,SAID THEY CODED THIS CAR LAST DECEMBER AND NOW ALL OF THIS IS WRONG WITH THE CAR.WHAT CAN I DO? I CAN'T PAY FOR THIS AND NOW ITS WRONG WITH MY CAR! IT WAS A RECALL AND NOTHING HAS BEEN FIXED ON MY CAR BUT THE DOOR LATCHES. *JS

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Feb 2019
Sep 2019

NHTSA SAFETY RECALL NOTICE 18S32/NHTSA RECALL 18V-735 I TRIED TO TAKE MY CAR INTO THE LOCAL POCATELLO,IDAHO 83201 DEALER COURTESY FORD TO GET THESE DEFECTIVE PARTS REPLACED. THEY HAD MY CAR FOR 5HRS, JUST STARTED TO REPROGRAM THE COMPUTER SYSTEM AND REFUSED TO REPLACE THE PARTS. I HAD APPROX. 1YR AGO A STALL PROBLEM WHEN I WAS DRIVING THIS CAR FROM POCATELLO TO BURLEY APPROX. 120MI. THE CAR FUNCTIONED FINE ON THE WAY TO BURLEY BUT STALLED OUT WHEN DRIVING BACK THE 120MI FROM BURLEY TO POCATELLO. THE SERVICE DEPARTMENT AT THE LOCAL FOR DEALERSHIP TOLD ME I HAD TO BRING MY CAR IN FOR AN INSPECTION TO DETERMINE IF I HAD A PROBLEM COVERED BY THE RECALL. AFTER 5HRS OF WAITING AND SEVERAL CALLS TO THE DEALERSHIP, I WENT AND PICKED UP MY CAR. THEY SAID THEY WERE IN THE PROCESS OF REPROGRAMMING MY CAR. WHY WOULD THEY DO THIS. THE RECALL SAYS THE DEFECTIVE PARTS SHOULD BE REPLACED AND THE SYSTEM UPDATED. I BELIEVE THIS DEALERSHIP IS TRYING TO CHEAT ME. I DON'T KNOW WHAT THEY DID TO MY CAR. THEY REFUSED TO FIX THIS.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Sep 2019
Sep 2019

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 18V735000 (FUEL SYSTEM, GASOLINE) AND 19V515000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FUEL GAUGE DID NOT DISPLAY ACCURATE INFORMATION; THEREFORE, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JIM CLICK FORD LINCOLN (6244 E 22ND ST, TUCSON, AZ 85711, 877-777-9263) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE UPDATED AND REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. *BF*JB

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Nov 2019
Sep 2019

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO ALL AMERICAN FORD (3698 U.S. 9, OLD BRIDGE, NJ 08857, (732) 212-6261) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY FAILED. WHILE DRIVING LOW SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLER FORD LINCOLN (1596 NJ-38, LUMBERTON, NJ 08048, (609) 261-7836) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE DEALER STATED THAT THERE WAS NO WARRANTY ON THE VEHICLE AND CLOSED OUT THE RECALL. THE CONTACT WAS INFORMED THAT THE RECALL WOULD NOT BE RE-OPENED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,480. *BF *TP

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Sep 2019
Sep 2019

TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER FUEL WAS PLACED IN THE VEHICLE, IT STALLED. THE CONTACT MENTIONED THAT WHEN THERE WAS LESS THAN HALF A TANK OF FUEL IN THE VEHICLE, IT WOULD STALL THEN TOO. IN ADDITION, THE FUEL GAUGE WAS INOPERABLE AND DID NOT DISPLAY THE CORRECT AMOUNT OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO FIVE STAR FORD LINCOLN OF WARNER ROBINS (900 RUSSELL PKWY, WARNER ROBINS, GA 31088, (478) 273-8151) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT PASS THE TEST; THEREFORE, IT WOULD NOT BE REPAIRED PER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jan 2015
Sep 2019

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE FAILURE WAS EVIDENT RIGHT AFTER THE VEHICLE WAS REFUELED OR IF THE FUEL IN THE VEHICLE WAS LOW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Apr 2019
Sep 2019

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 55 MPH, A FUEL ODOR ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO LANCE CUMMINGHAM FORD (4101 EAST CLINTON HIGHWAY, KNOXVILLE, TN 37912. 866-591-3943) WHERE IT WAS DIAGNOSED THAT THE FUEL NECK HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-16784641. THE FAILURE MILEAGE WAS UNKNOWN.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jan 2018
Aug 2019

AFTER RECEIVING RECALL INFORMATION, REGARDING RECALL 18S32, THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIR IN MID-NOVEMBER 2018. THE DEALERSHIP ADVISED THAT THE RECALL WAS REMEDIED. IN MAY OF 2019 THE VEHICLE DISPLAYED SIGNS THAT THE ISSUE WAS NOT RESOLVED. FOR EXAMPLE, USING EXCESSIVE AMOUNTS OF GASOLINE AND EMPTYING THE TANK WHILE THE GAUGE WAS SHOWING FUEL WAS PRESENT; ALSO, THE VEHICLE WOULD STOP MOVING WHILE ENGINE WAS STILL RUNNING. AFTER BEING DIAGNOSED BY TWO DIFFERENT DEALERSHIPS, THE MOST PRESENT DIAGNOSIS IS THAT RECALL 18S32 IS THE ISSUE AND NOW FORD IS REFUSING TO FIX THE VEHICLE. THE CAR HAD TO BE TOWED FIVE HOURS FROM THE LOCATION, DUE TO SAFETY CONCERNS, TO A DEALERSHIP WHO DIAGNOSED THAT THE RECALL HAD NOT BEEN RESOLVED ONLY TO BE INFORMED THAT FORD REFUSED TO COVER THE EXPENSE OF THE RECALL.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jun 2019
Aug 2019

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Oct 2018
Jul 2019

TRANSMISSION SHUTTERS UPON TAKEOFF. STRUGGLES TO FIND THE RIGHT GEAR ON TAKEOFF AND DOWNSHIFTING WHEN DRIVING. AT TIMES HAS FAILED TO GO INTO REVERSE WHEN STATIONARY OR OVERDRIVE WHEN DRIVING. ENGINE LIGHT GOES ON AND THEN OFF. PROBLEM HAS BEEN GOING ON FOR YEARS WITH ONLY MINOR IMPROVEMENTS FROM DEALER FIXES.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jan 2019
Jul 2019

ON OCT.4, 2019, OUR 2012 FOCUS SUDDENLY HAD A HARD START AND SMELT OF GAS FUMES IN CAR. TOOK CAR IN AND HAD REPAIR DONE WHICH CONSISTED OF SENDER(BV6Z-9H307-AV) AND GASKET(4L3Z-9276-AA) AND PAID OUT OF POCKET. JUST UNDER 2 YEARS AGO, HAD AN ISSUE WHERE FUEL TANK GOT SUCKED UP. TANK(BV6Z-9002-E) WAS REPLACED ALONG WITH SAME SENDER AND GASKET AS LISTED ABOVE PLUS TUBE AS(BV6Z-9D289-B) PAID OUT OF POCKET IN DEC. 2017 BUT WAS JUST RECENTLY REIMBURSED DUE TO A RECALL. I HOPE THIS WILL NOT BE A CONTINUING REPAIR WE NEED TO DO EVERY COUPLE OF YEARS SINCE A RECALL 19S22 WAS ISSUED .

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Apr 2019

Trend Over Time

Complaints by year

Quick Summary

The 2012 Ford Focus has 138 FUEL/PROPULSION SYSTEM complaints on file. Review the timeline above for detailed owner experiences.