263 complaints reported

2012 Ford Focus Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
263
Crashes
2
Fires
0
Injuries
4

Complaint Timeline

Chronological view of owner reports

May 2025

Back passenger door fails to latch when closed.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Oct 2024
Jul 2024

The trunk lid is rusting/deteriorating along the rim that meets the back bumper. I just dropped it off my red Ford Focus to Scott's Auto Fixit in Webster, NY for repair. I couldn't afford the new truck lid that the dealership service department offered at the Ford Dealership in Webster. The trunk lid was inspected by my auto insurance representative in 2019 (I have photos from 2019 and today {2024}). The lid is deteriorating with pieces of the lid falling into the trunk. I'm concerned of the possible risk of the trunk deteriorating to the point that other safety components would be affected - light, latch, lock (security). I've also notice that several Ford Focus automobiles are experiencing the same issue; the trunk lids are visibly rusting/deteriorating. The rust has discolored the paint on the rear bumper; that also needs to be addressed. frustrated!

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jul 2018
Aug 2023

The contact owns a 2012 Ford Focus. The contact stated following repair work on the transmission, the contact was advised by the dealer to pick up the vehicle. The dealer informed the contact that the vehicle was not test driven because of extreme rust to the sub frame, and that the vehicle was unsafe to drive. The contact determined that the cost of replacing the sub frame would exceed the value of the vehicle. The vehicle was not repaired. The contact researched online and related the failure to several reported instances of severe corrosion for several years, makes, and models of the vehicle. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jul 2023
Jun 2023

The rear driver side door latch will not latch and stay closed. The door swung open while I was driving. it has not been reproduced. it has not been inspected. I believe something is wrong with the door latch, but I do not use this door very much.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jun 2023
Apr 2023 Crash Injury

The vehicle was being towed by a Class A RV using a manufacturer approved towing system. All connections and safety measures were properly installed and tested just prior to incident. Vehicle has been towed using the same equipment for several years with no incident. The attachment from the frame to the front-end assembly completely separated and the vehicle body went into oncoming traffic. The vehicle in oncoming lane was struck and one individual injured. Upon visual examination, the frame component appears to have failed on both sides at the front-end. The bolts are still in-tack, tight and uncompromised. This is a frame component failure.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Feb 2023
Jul 2022

I have taken my car into to Carson City, NV Ford dealer many times. They say they fixed something else and do not have the time to fix the door latches that I made the appointment for . The only one that needs to be done is the back door on the driver's side. The rest were done the first time I took it in. I'm on a six plus month waiting list again to have the latch replaced with the right one! This has gone on way to many years. What happens if the door open and then closes on a kid/person in the back seat? Safety recall notice 20S30 / NHTSA 20V-331

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jul 2022
Feb 2021

FORD RECALL 20530, NHTSA RECALL 16V-643. CAR WAS SERVICED UNDER RECALL BUT HAS EXHIBITED ISSUE WITH DOOR OPENING SINCE RECALL SERVICE. WITHIN THE LAST 6 MONTHS THE CAR WILL GIVE A WARNING THAT THE DOOR IS AJAR WHILE DRIVING. THE ISSUE IS INTERMITTENT BUT HAS HAPPENED ON MULTIPLE OCCASIONS. CONTACTED FORD DIRECTLY AND IT WAS STATED THAT THEY WILL NOT REPAIR CAR UNDER THE RECALL. THE "WARRANTY FOR THE RECALL HAS EXPIRED" ALL REPAIRS EVEN THOUGH THEY ARE DIRECTLY RELATED TO THE RECALL WILL HAVE TO BE REPAIRED "OUT OF WARRANY". THIS IS CLEARLY A SAFETY ISSUE. A CAR DOOR SHOULD NOT OPEN WHEN TRAVELING AT 65MPH

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Feb 2021
Jul 2020

THERE REAR DRIVERS DOOR WON'T SHUT AND I JUST FOUND OUT IT WAS RECALLED.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jul 2020
May 2020

ON 5/26/20, REPLACEMENT DRIVER'S SIDE FRONT DOOR LATCH STOPPED WORKING. THE LATCH WAS REPLACED IN 2017 UNDER THE RECALL. *TR

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: May 2020
Nov 2019

DOOR LATCHES HAVE FAILED AFTER BEING INSTALLED DO TO RECALL TWICE IN A LITTLE OVER 2 YEARS 3 DOORS IN TOTAL HAVE FAIL TWO RECENTLY FORD IS REFUSING TO FIX SOMEBODY GOING TO GET KILLED BECAUSE OF THIS ISSUE I AM A HEAVY COLLISON TECT WITH CLOSE TO 59 YEARS EXPERIANCE THEY DONE NOTHING TO RESOLVE THIS ISSUE

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Oct 2019
Oct 2019

TAKE A RECALL WHEN I WAS DRIVING DOWN THE ROAD MY DOOR JUST FLUNG OPEN AND I HAVE TO HOLD IT SHUT IT WAS IN MOTION

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Aug 2012
Aug 2019

SPRING CLIP BROKE POST RECALL REPLACEMENT 2012 FORD FOCUS REAR DRIVER DOOR. CAR WAS STATIONARY WHEN FIRST NOTICED ISSUE. DOOR WILL NOT LATCH CLOSED NOR ALLOW OTHER CAR DOORS TO BE LOCKED. POSES SAFETY RISK TO CHILDREN IN BACK SEAT AND PROTECTION RISK TO CAR THEFT.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Aug 2019
May 2019

DRIVER'S SIDE REAR DOOR FAILED TO LATCH. TOOK VEH TO DEALER. THEY ADVISED REAR DOOR LATCH FAILURE REMOVED DOOR PANEL AND REPLACED DOOR LATCH. I ASKED IF THIS WAS A RECALL AND WAS TOLD NO I WOULD HAVE TO PAY FOR IT, THAT THIS VEHICLE WAS NOT ON THE RECALL ISSUED BY NHTSA 16V643000 2012-1015 FORD FOCUS. IF THIS IS CORRECT MAYBE YOU NEED TO EXTEND THE RECALL. SEE ATTACHMENT WITH BILL FOR REPAIRS.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: May 2019
Nov 2018

ALL OF A SUDDEN MY DRIVERS DOOR CLOSES, BUT WILL NOT LATCH SHUT AND THIS IS A HUGE SAFETY ISSUE. WORKED YESTERDAY AND TODAY WHEN I WENT TO LEAVE DOOR OPENED AND INTERIOR LIGHTS CAME ON WITH A DASH WARNING THAT DRIVERS DOOR IS OPEN. THIS HAPPENED IN MY DRIVEWAY.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Nov 2018
Oct 2018

RECALL # 16S30 SIDE DOOR LATCH REPLACEMENT REMEDY WAS NEVER PERFORMED ON VEHICLE IN 2016. I JUST PURCHASED CAR ON OCTOBER 27, 2018 AND THERE IS A PROBLEM WITH THE DOOR CLOSING WHICH LEADS ME TO BELIEVE IT IS BECAUSE THE REMEDY WAS NEVER PERFORMED. THE VEHICLE WAS AT THE DEALERSHIP WHEN I DISCOVERED A PROBLEM WITH THE DOOR.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Oct 2018
Jul 2018

I HAD THE DOOR ACTUATORS/LATCHES REPLACED IN MAY OF 2017. THE LEFT REAR DOOR ACTUATOR REPLACED UNDER THE RECALL FAILED AGAIN AND THE DOOR DOES NOT LATCH CLOSED. I SPOKE WITH THE DEALERSHIP THAT REPLACED THE ACTUATORS UNDER THE RECALL AND WAS TOLD THAT THEY WILL ONLY WARRANTY THE ACTUATORS FOR 12 MONTHS FROM THE INSTALLATION DATE. I CALLED FORD CUSTOMER CARE AND WAS TOLD THAT THEY WOULD NOT REPLACE THE ACTUATORS UNDER THE RECALL AND THAT I WOULD BE RESPONSIBLE FOR THE COST OF THE REPAIR. EITHER THE PART DID NOT GET REPLACED AS THE DEALERSHIP SAYS IT DID, OR THE RECALLED PARTS ARE FAILING IN THE SAME WAY THAT THE OEM PARTS ARE FAILING.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jul 2018
Jul 2018

I WAS DRIVING AND MY REAR LEFT DOOR FLEW OPEN WHEN MAKING A RIGHT TURN OUT OF A PARKING LOT, NOW I SHUT MY RIGHT FRONT DOOR AND IT WON'T LATCH. I'VE NEVER RECEIVED A NOTIFICATION ABOUT A RECALL. THIS SHOULD BE FIXED BEFORE A CHILD FLIES OUT OF A CAR. MY CAR ONLY HAS 55K MILES ON IT. THIS IS PRETTY SAD.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jul 2018
May 2018

DOOR WILL NOT CLOSE AND LATCH. THEREFORE IT WILL FLY OPEN WHEN DRIVING IF IT IS NOT TIED TO SOMETHING ELSE IN THE CAR. THIS HAPPENED SPONTANEOUSLY WITH AN ACCIDENT, BUT DURING REGULAR USE.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: May 2018
Apr 2018

DOOR LATCH DID NOT CATCH AS WE WERE GOING HOME FROM DINNER ON SUNDAY 4-22-18 WITH MY SISTER SITTING IN THE BACK SEAT BEHIND THE DRIVER. WE LUCKILY WERE IN THE PARKING LOT OF THE RESTAURANT WHEN MY HUSBAND SAW IT WAS NOT CLOSING AS IT SHOULD. IN ORDER TO DRIVE IT HOME SAFELY WE HAD TO USE THE SEAT BELT TO HOLD THE DOOR AS CLOSED AS POSSIBLE WITH MY SISTER ALSO HOLDING IT AS WE HAD MANY MILES TO DRIVE TO OUR HOME. THIS WAS A PART THAT FORD REPLACED IN 2017 DUE TO A RECALL. WAS THIS PART DEFECTIVE TOO. IT WOULD SEEM TO ME IT SHOULD LAST MORE THAN 13 MONTHS. FORD WILL NOT DO ANYTHING TO HELP WITH THE COST TO CORRECT WHICH IS EXCESSIVE.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Apr 2018
Apr 2018

THE DRIVERS SIDE PASSENGER DOOR WILL NOT LOCK OR CLOSE. IT WILL FLY OPEN WHEN THE VEHICLE IS IN MOTION. MY DAUGHTER WAS IN THE BACKSEAT BUCKLED UP WHEN THE DOOR WHICH WAS LOCKED, FLEW OPEN ON THE HIGHWAY AS I WENT AROUND A TURN. I HAVE TO KEEP IT STRAPPED SHUT WITH A ROPE SO IT DOESN'T FLY OPEN AND HURT SOMEONE, AND I CAN'T HAVE MY DAUGHTER IN THE CAR BECAUSE IT IS UNSAFE. EVEN IF I HAD IT IN A DIFFERENT SEAT WHO KNOWS IF THE OTHER DOORS WILL GO TOO. IT DOES NOT CLOSE OR LOCK AT ALL, EVEN WHEN NOT TURNING THE DOOR JUST HANGS OPEN. I SAW THERE WAS A RECALL BUT WHEN I ENTERED MY VIN NUMBER IT SAYS IT'S NOT A PART OF THE RECALL.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: May 2018
Oct 2017

CLOSED DRIVER DOOR IN A PARKING LOT. RETURNED TO CAR TO FIND DOOR PARTIALLY OPEN. ATTEMPTED MANY TIMES TO CLOSE DOOR. DOOR WOULD NOT LATCH. HAD TO MANUALLY HOLD DOOR CLOSED TO DRIVE HOME. DOOR REMAINS UNABLE TO LATCH.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Oct 2017
Oct 2017

CAR TAKEN TO DEALERSHIP FOR RECALL 16S30 TO REPLACE 4 DOOR LATCHES PER NHTSA WEBSITE. WHEN CAR RETURNED TO CUSTOMER ONLY STATED 1 LATCH REPLACED.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Dec 2017
Sep 2017

LEFT REAR DOOR WILL NOT CLOSE AND LATCH. I CAN PULL DOOR OPEN WITHOUT PULLING HANDLE. I ALSO GET WARNING FOR DRIVER SIDE REAR DOOR AJAR. I NOTICED IT AJAR WHEN I WALKED BY IT AND TRIED TO CLOSE IT. IT WOULD NOT LATCH AND STAY CLOSED.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jun 2017
Sep 2017

FORD IS A MANUFACTURER THAT NEEDS TO BE UNDER A MICROSCOPE. THIS IS THE SECOND FOR VEHICLE I OWN THAT OPENS A DOOR ON US WHILE DRIVING.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jul 2017
Aug 2017

I RECEIVED A NOTICE OF RECALL FROM FORD IN OCTOBER 2016 (RE: DOOR LATCH). I ATTEMPTED TO GET MY SCHEDULED FOR REPAIRS AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS, BUT WHEN THEY HAVE PARTS THEY WOULD CONTACT ME. I TOOK MY VEHICLE IN FOR SCHEDULED MAINTENANCE (AND SOME OTHER ISSUES) FEB/MARCH. 2017 AND ASKED THAT THEY REPAIR MY VEHICLE FOR THIS SAME RECALL. AGAIN, TOLD THEY DID NOT HAVE PARTS, BUT WOULD LET US KNOW WHEN THEY DID. I MADE AN APPOINTMENT WITH THE DEALERSHIP (AGAIN) FOR AUGUST 2017 TO HAVE VEHICLE LOOKED AT FOR WARRANTY WORK AND HAVE THE RECALL FIXED. WHEN I PICKED UP THE VEHICLE I WAS TOLD THEY STILL DID NOT HAVE PARTS, BUT SHOULD HAVE THEM NEXT WEEK (CURRENT WEEK) AND WILL CALL WHEN THEY COME IN AND I CAN GET IT FIXED. I HAVE RECEIVED AT LEAST 2 LETTERS FROM FORD STATING I NEED TO GET THIS RECALL FIXED; BUT, THE DEALERSHIP (SAME ONE EACH TIME) DOES NOT CALL WHEN PART COMES IN AND HAS FAILED TO REPAIR MY VEHICLE AFTER MULTIPLE ATTEMPTS. DEALERSHIP: MARSHALL FORD IN OFALLON, MO 63366.

Type: Vehicle, Vehicle: 2012 FORD FOCUS, Manufacturer: Ford Motor Company
Incident: Jan 2017

Trend Over Time

Complaints by year

Quick Summary

The 2012 Ford Focus has 263 Structure complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.