2014 Ford Focus Steering

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel failed and became inoperable and felt loose. No warning lights were illuminated. The vehicle was then taken to the dealer where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was repaired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 41,004.

I was driving from Missouri to Michigan when my power steering failed. I was unable to operate my vehicle and 95 miles from my destination. My car was towed to Preferred Ford in Grand Haven, MI. The problem was diagnosed as a power steering module failure which is unable to be replaced in this model and requires replacement of the entire steering rack. My car gave no indications of any problems and is serviced regularly. My car also has less than 25,000 miles on it.

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel seized and the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic but was not diagnosed nor repaired and remained with the independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

Control Arm bushings are bad.

I was on the highway on my way home from work when the steering wheel got really stiff and i could not move it. I dont even know how i was able to pull over im lucky im alive!

The contact owns a 2014 Ford Focus. The contact stated while parking the vehicle, she made a sharp turn to the right into a parking space and the power steering was still functional. The contact stated that when she went to restart the vehicle to leave the parking lot, she saw that the "steering assist fault service required" warning light was illuminated. The contact stated that the vehicle had loss power steering functionality. The contact contacted a dealer but did not have the vehicle diagnosed or repaired. The contact then had an independent mechanic diagnose the vehicle but did not repair the vehicle. The contact drove the vehicle to her home state and then contacted the local dealer. The local dealer informed her that the steering gear needed to be replaced. The vehicle was not repaired and was driven back to the residence. The manufacturer had been informed of the failure. The failure mileage was approximately 87,000.

The contact owns a 2014 Ford Focus. The contact stated while driving 50 MPH, the steering wheel became difficult to turn. The contact stated that the power steering fault warning light was illuminated. The contact was able to drive to a near gas station. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the master control for the electronic system needed to be replaced. The vehicle was repaired. The contact called and made the local dealer aware of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V514000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 167,000.

Power steering went completely out while driving. No accidents occurred but I almost drove off the road due to not being able to control steering wheel. Warning screen on dash notified me after power steering went out.. Took vehicle to my local Ford dealership for diagnosis; code U3000. Steering gear assembly was bad. Vehicle had 64,352 miles on it at the time.

After turning the car on a warning stating Fault with power steering. Now I cannot move the wheel hardly.

I TOOK MY CAR INTO MY MECHANIC FOR A HORN PROBLEM AND WHILE THERE HE TOLD ME THAT THERE IS A PROBLEM WITH THE POWER STEERING. I HAD ISSUES WITH THE STEERING LOCKING UP BEFORE BUT THOUGHT IT WAS IS A STUCK GEAR OR SOMETHING TILL HE TOLD ME IT WAS BECAUSE OF THE EPAS. HE HAD MENTIONED IT COULD LOCK UP AND I NEVER SAID ANYTHING ABOUT IT TO HIM BEFORE. IT'S LOCKED UP A FEW TIMES BUT THE MOST RECENT ONE WAS NOT EVEN A FEW MONTHS AGO. I THOUGHT IT WAS JUST COLD AND IT HAD TO WARM UP A BIT AS IT WAS RATHER COLD OUT. LOOKING MORE INTO THIS THERE WAS A WHOLE LAWSUIT OUT OF CA FOR THIS SAME ISSUE WITH THE SAME YEAR AND MAKE OF CARS. THEY THREW IT OUT EVEN THOUGH FORD SAID THEY KNEW ABOUT THE PROBLEMS. THAT WAS BACK IN 2017 AND YET THE CARS STILL HAVE THIS ISSUE AND THEY HAVE DONE NOTHING TO FIX IT. FORD SHOULD HAVE TO FIX THIS BUT THEY WANT ME TO PAY OVER 2,000$ TO HAVE THIS FIXED. THIS IS A HUGE SAFETY CONCERN. I DON'T EVEN LET KIDS IN MY CAR ANY MORE BECAUSE YOU NEVER KNOW WHAT WILL HAPPEN. I HAVE NO OTHER TRANSPORTATION AND I HAVE TO WORRY CONSTANTLY IF IT IS GOING TO LOCK UP AGAIN. I HAVE TRIED TO GET A HOLD OF SOMEONE AT FORD ABOUT THIS ISSUE BUT THEY ALL SAY THE SAME THING. ' THERE IS NO RECALL SO THERE IS NOTHING I CAN DO. YOU HAVE TO TAKE IT TO FORD TO BE FIXED. ' I HAVE HAD ISSUES AFTER ISSUES WITH THIS CAR YET THEY KNOW ABOUT ALL IT'S PROBLEMS FROM THE RADIO TO THE TRANSMISSION AND THEY STILL DO NOTHING TILL PEOPLE ARE GETTING HURT OR WORSE.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE STATIONARY, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE EPS TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.

While operating the vehicle I lost all power steering. This nearly caused an accident as I was driving in city traffic at the time. Upon taking it to a dealership I was informed it was a $1500 repair caused by the electrical system. My vehicle was purchased new and has less than 54,000 miles

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE HER DAUGHTER WAS STARTING THE VEHICLE, THE STEERING MALFUNCTION WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL, AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

MY CARS STEERING WHEEL DEFAULT WARNING CAME UP AND MY WHOLE CAR FROZE.IT WAS UN DRIVABLE. THERE WAS ABSOLUTELY NO POWER STEERING I WAS I'M MOTION WHEN THIS HAPPENED

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STARTED PULLING TO THE LEFT. THE CONTACT MANUALLY PULLED THE STEERING TO THE CENTER TO CORRECT THE ISSUE AND PULLED OVER TO THE SIDE OF THE ROAD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE SLOWLY IN MANUAL STEERING MODE TO HIS GIRLFRIEND'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

I HAD JUST LEFT MY HOUSE DRIVING ON THE ROAD AND THE POWER STEERING STOPPED WORKING. LUCKILY THERE WERE NO OTHER CARS ON THE ROAD . I WAS UNABLE TO TURN THE STEERING WHEEL SO I STOPPED GOT OUT AND MY BOYFRIEND WAS ABLE TO GET THE CAR TURNED AROUND AND DROVE IT BACK THE SHORT DISTANCE TO MY HOME WHERE IT HAS BEEN PARKED SINCE THAT DAY. I WROTE A LETTER TO FORD ASKING FOR FINANCIAL ASSISTANCE IN GETTING THE CAR REPAIRED ARE REPURCHASE IT FROM ME THEY REPLIED STATING THAT THEY UNDERSTOOD BUT COULD NOT OFFER ANY ASSISTANCE.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE VEHICLE LOSS POWER STEERING AND A STOP SAFELY WARNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE TO THE SIDE OF THE HIGHWAY. A HIGHWAY PATROL OFFICER ARRIVED ON THE SCENE TO ASSIST WITH MOVING THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. A TOW TRUCK WAS CALLED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE MICROCHIP CONNECTED TO THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT LATER WENT TO LARRY H. MILLER SUPER FORD (1340 500 W, SALT LAKE CITY, UT 84115) WHERE SHE WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

WHILE TURNING IN A ALDIS PARKING LOT THE 'STEERING ASSIST FAULT' WARNING POPPED UP ON MY DASHBOARD AND THE POWER STEERING STOPPED MAKING IT EXTREMELY DIFFICULT TO MOVE THE STEERING WHEEL. I STOPPED THE CAR TO TURN IT ON/OFF AGAIN TO SEE IF IT WOULD RESET. IT DID NOT AND I HAD TO DRIVE HOME WITH NO POWER STEERING.

The contact owns a 2014 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the steering wheel became inoperable. Additionally, the contact stated that a year ago the clutch fell inside the transmission. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The transmission was replaced with an independent mechanic. The manufacturer was notified of the failure and stated that the vehicle was not covered under warranty. There was no further assistance provided. The contact stated the failure was related to NHTSA Campaign number 14V514000 (Steering). The approximate failure mileage was 64,000.

ELECTRONIC POWER STEERING ASSIST FAULT. VEHICLE REQUIRES A GREAT EFFORT TO TURN DIRECTIONS ESPECIALLY AT A STAND STILL.

The contact owns a 2014 Ford Focus. The contact stated while his wife was driving at an undisclosed speed and making a left turn, the vehicle lost power steering functionality. The driver continued to drive the vehicle manually without power steering functionality back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,003.

STEERING LOCKED UP

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE STEERING ASSIST FAULT WARNING LIGHT WAS ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO LOCAL DEALER - GANLEY FORD WEST, INC. (16100 LORAIN AVE, CLEVELAND, OH 44111, (216) 941-9800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING WHEEL MODULE AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

POWER STEERING FAILED WHILE DRIVING.

POWER ASSIST FAILURE WHEN MANEUVERING IN PARKING LOT. HAD TO TURN OFF AND RESTART. THIS IS REOCCURRING.