2014 Ford Focus UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel made noises and locked up numerous times. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed with rack and pinion failure. The rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
ALMOST KILLED MYSELF IN THIS CAR!!! 2014 FORD FOCUS.power steering went out while driving.i was making a turn and the steering wheel got stiff and hard..car ran up the sidewalk almost hitting a wall.this car should be banned.FORD MOTOR should be ashamed..I contacted a dealerships because I learned of a recall on Ford focus electrical steering..but was told my car doesn't make the list for recall. cars same model and year qualify but mines doesn't. what sense does that make??!! If u have issues with your power steering in Ford focus why not change them all??!! Sent it to a shop and the quoted price to fix is insane. I have to pay for a faulty electrical power steering pump.and the curb I hit damaged the wheels..OMG this has to be illegal.. never..EVER BUYING A FORD AGAIN AND I WILL NOT LET MY FAMILY MEMBERS BUY EITHER. SHAME ON FORD
The power steering went out. This most likely is related to the known issue like other Ford vehicles with power steering issues or power steering going out while driving.
Hesitation and jerking at take off from stop light. Engine stalling out when take off from a light. Without warning.
The transmission broke it stared to hard shift had problems down shifting and it would slip made it very hard to drive.
The transmission got it fix the same day i got the car and its still messing up
Transmission failure hard to shift overhead transmission
I received a recall notice from AutoNation Ford Miami but with no description or recall number. I took it to AutoNation Ford Miami for recall service. After my car was inspected I was told no recall service can be performed due to equipment no longer made/available. something about computer transmission system I believe but I'm not sure. I check online through VIN number and now it reflect my car has 0 recalls due to being fixed but nothing was done to fix recall.
FORD SOLD ME A LEMON, A 2014 FOCUS IT HAS 97960 MIKE'S ON IT AND IN 5 YEARS I'VE OWNED THE CAR IT'S BEEN IN THE SHOP FOR THE TRANSMISSION 16 TIMES! AN EXTENDED WARRANTY COVERED THE TRANSMISSION UP TO 96,000 MI BUT NOW IT'S COMPLETELY SCREWED UP AND DOES WON'T FIX IT I WOULD LIKE THEM TO BUYBACK MY POA
I HAVE A RECALL ON MY CAR FOR HAVING DOOR HANDLE LATCH PROBLEMS. IT HAS LOWERED THE ESTIMATED AMOUNT MY CAR IS WORTH. WOULD LOVE IF SOMEONE COULD SOLVE THIS UNCALLED FOR ISSUE FOR ME BEFORE MY DOOR LATCHES END UP BREAKING AND CAUSING ME TO GET HURT OR SOMEONE ELSE.
REAR PASSENGER DOOR WON'T LATCH. VEHICLE WAS STATIONARY.
I BROUGHT IT IN FOR SKIPPING 3RD AND 5TH GEAR AND FORD SAID THAT IT WAS THE RECALL BUT BECAUSE THEY ALREADY FIXED IT THEY SAID IT WON'T BE COVERED AND I HAVE TO PAY 1400 OUT OF POCKET!!
I PURCHASED THIS VEHICLE IN 2016. A WEEK LATER I TOOK IT BACK TO THE DEALERSHIP, THEY DROVE IT SAID NOTHING WAS WRONG. 8 MONTHS LATER I TOOK IT BACK OVER THE TRANSMISSION, THEY DROVE IT, SAID NOTHING WAS WRONG, ABOUT 7 MONTHS AGO I TOOK IT IN OVER THE RECALL ON THE DOOR LOCKS, REQUESTED THE TRANSMISSION BE CHECKED AS WELL. NOTHING WAS DONE ON THE TRANSMISSION. I JUST LEARNED FROM THE FORD MOTOR COMPANY ABOUT THE EXTENDED WARRANTY ON THE TRANSMISSION MODULE AND CLUTCH ASSEMBLY. THE DEALERSHIP DID NOT TELL ME ABOUT THIS. I NOW SIT WITH THIS VEHICLE WITH NO WAY TO GET IT TO THE DEALERSHIP, AND NO OFFER OF HELP FROM THEM. THEY WANT ME TO HAVE IT TOWED AND PAY $ 110 DOLLARS TO PUT ON A MACHINE. I AM ON A FIXED INCOME AND CAN NOT AFFORD TO DO THIS. THIS ISSUE SHOULD HAVE BEEN ADDRESSED ONE OF THE THREE TIMES I TOOK IT IN. THE TRANSMISSION HAS JUMPED,JERKS, LUNGES, REDUCES SPEED PULL OUT SINCE I BOUGHT IT. NOW IT GOES TO NEUTRAL WHILE DRIVING AND YOU HAVE TO PULL OFF AND PUT IT IN PARK, WAIT AND PUT BACK IN DRIVE AND HOPE IT CATCHES. IT'S TO DANGEROUS TO DRIVE NOW SO IT'S PARKED.
CLUTCH WAS REPAIRED AND NOW A PART OF THE NEW CLUTCH NEEDS REPLACEMENT AND THEY DON'T WANT TO HELP ME! I KNOW IT'S PART OF THE RECALL!! NOW I CAN'T USE MY CAR BECAUSE I HAVE TO PAY $2K OUT OF POCKET TO GET IT FIXED! WHEN I KNOW IT'S THE RECALL. IT'S THE CLUTCH!!! ALSO.. THE ATTACHED WORK ORDERS.. WERE NOT GIVEN TO ME WHEN I PURCHASE THE CAR. BUT THEY WERE IN THE CAR MANUAL BOOK. AND IT'S SAYS THE CAR WAS ALREADY HAVING TRANSMISSION PROBLEMS AT 15 THOUSAND MILES! IF I WOULD'VE KNOWN . I WOULD HAVE NEVER PURCHASED THIS VEHICLE! THIS CAR IS A LEMON!!!
CAR TRANSMISSION IS BROKEN ON THE INSIDE PER DEALER, THERE ARE ARTICLES EXPLAINING THAT FORD KNEW ABOUT THE PROBLEM BUT STILL PUT THE CAR OUT FOR PURCHASE. CURRENTLY I DO NOT HAVE A VEHICLE TO DRIVE TO WORK. I WAS TOLD BY FORD I WOULD HAVE TO PAY FOR THE PROBLEM ALTHOUGH IT IS AN INTERNAL PROBLEM WITH MANUFACTURING.
THE HORN STOPPED WORKING APPROX. DECEMBER 17, 2019. VEHICLE HAS ABOUT 155500 MILES. HORN DOES NOT SOUND WHEN VEHICLE IS LOCKED USING KEY FOB. HORN DOES NOT SOUND WHEN CENTER OF STEERING WHEEL IS PRESSED. ONE TRAFFIC INCIDENT ALREADY REQUIRED THE HORN'S USE AND IT WAS NOT AVAILABLE. I VERIFIED MYSELF THAT THE FUSE WORKS AND ALSO THAT THE RELAY WORKS. I ALSO ACCESSED THE HORN ITSELF AND TAPPED IT WHICH MADE NO DIFFERENCE. THE HORN IS AN IMPORTANT SAFETY FEATURE ALTHOUGH USED INFREQUENTLY. IT IS NOT SUBJECT TO WEAR AND TEAR AS A WIPER BLADE WOULD BE.
AT A STOP LIGHT JUST BEFORE MY HOUSE MY CAR MADE A NOISE, LURCHED AND THEN DIDNT WANT TO ACCELERATE. IT WAS CLOSE TO HOME SO WE CRAWLED IT HOME THANKFULLY THEN IT REFUSED TO GO IN REVERSE. PREVIOUSLY IT HAD A STUTTER PROBLEM BROUGHT IT TO FORD AND OTHER MECHANICS AND GOT NO ANSWER AS TO WHAT CAUSED IT. CURRENTLY BEING IN MY 9TH MONTH OF PREGNANCY AND HAVING AN 11 MONTH OLD BABY IN THE CAR THESE ISSUES COULDVE CAUSED A CRASH AND PUT THE LIFE OF MY UNBORN CHILD AND MY BABY IN THE BACK IN DANGER. FORD KNOWS ABOUT THIS PROBLEM, BEING THAT IT IS THE TCM WHICH IS FAULTY HOWEVER THEY REFUSE TO FIX THE WHOLE PROBLEM. THE TCM CAUSES THE CLUTCH AND CLUTCH FORKS TO GO BAD LEADING TO THESE PROBLEMS AND FORD WANTS OVER $2000 TO FIX IT WHILE THEY ONLY REPLACE THE TCM. FORD PUT OUT THIS CAR KNOWING IT HAD THESE PROBLEMS ON THE PRODUCTION LINE AND DOES NOT PROPERLY INFORM OWNERS THEREFORE CAUSING A SAFETY ISSUE WHILE DRIVING.
WHEN DRIVING AND/OR STATIONARY, THE ACM (AUDIO CONTROL MODULE) WILL CAUSE THE SPEAKERS OR RADIO TO MAKE LOUD AND SOMETIMES UNBEARABLE POPPING, BUZZING OR NO SOUND WILL COME OUT OF THE SPEAKERS FOR A PERIOD OF TIME.
CHECK ENGINE LIGHT CAME ON. TOOK MY CAR TO TITUS WILL TO GET IT DIAGNOSED CAME BACK WITH CODE P0456 PART NUMBER BV67-9D289-B/BV6Z/9D289-R. AFTER DOING SOME INVESTIGATING TURNS OUT THERE WAS A RECALL ON THE ISSUE MY CAR WAS HAVING. MY CAR WAS IN SHOP IN MAY OF THIS YEAR FOR A CLUTCH REPLACEMENT. AT THE TIME THE ADVISOR AT THE DEALERSHIP LET ME KNOW THERE WAS A RECALL AND SAID IT WAS COMPLETED WITH NO FINDINGS AT THE TIME. WELL HERE WE ARE IN NOVEMBER AND MY CAR WAS HAVING ISSUES WITH THE RECALL PART. THE DEALERSHIP REACHED OUT TO FORD AND REQUESTED A REIMBURSEMENT AND THEY DECLINED STATING ONCE A RECALL IS CLOSED OUT THERE IS NO WAY TO REOPEN AND ISSUE A REFUND. MY CAR WAS STALLING AND HAVING A ROUGH IDLE AND NEEDED TO GET FIXED IMMEDIATELY SO I PAID FOR THE WORK TO GET DONE.
I WANT TO KNOW IF ANYTHING IS BEING DONE ABOUT THE PROLIFERATION OF HIGH INTENSITY HEADLAMPS BOTH AT THE OEM AND THE AFTERMARKET LEVEL. THESE HEADLAMPS ARE BLINDING EVEN ON THE LOW BEAM LEVEL. TYPICALLY IN RURAL AREAS I HAVE TO WEAR SUNGLASSES TO AVOID BECOMING BLINDED BY ONCOMING VEHICLES.
THIS IS THE SECOND TIME I HAD THIS ISSUE WITHIN. THE FIRST TIME WAS TWO-THREE WEEKS AGO. ANOTHER ONE OF MY CAR DOOR'S IS NOT CLOSING OR REMAIN CLOSED. I LEARNED ON THE DOOR AND OPENED UP WHILE DRIVING ON THE FREEWAY. I COULD HAVE DIED. THE LAST TIME I MADE A COMPLAINT, IT WAS THE BACKSEAT RIGHT PASSENGER DOOR. FORD INDICATED THAT THEY ALREADY PREFORMED THE RECALL FOR THIS SPECIFIC ISSUE AND WANTED ME TO PAY A DEDUCTIBLE SO I DID. NOW A FEW WEEKS LATER THE SAME ISSUE HAPPENED WITH MY DRIVER SIDE DOOR. IT WON'T CLOSE AND DOES NOT STAY SHUT ESPECIAL WHEN DRIVING. I HAVE TO USE BUNGEE CORDS TO KEEP IT CLOSED. I'M TAKING IT BACK TO THE FORD DEALERSHIP AND PROBABLY GOING TO HAVE TO PAY ANOTHER DEDUCTIBLE. I SHOULDN'T HAVE TO PAY THOUGH BECAUSE THE RECALL INDICATES THEY ALREADY FIXED BACK IN 2017. WELL APPARENTLY THEY DIDN'T FIX THIS ISSUE CORRECTLY. EVEN THE CUSTOMER RELATIONS MANAGER DISCLOSED TO ME THAT THE RECALL ONLY FIXED A SMALL PART OF THE DOOR LATCH AND THE DEALERSHIP CAN FIX WHOLE ASSEMBLEY. THE RECALL ONLINE INDICATES HOWEVER, THAT THE DEALERSHIP WILL PAY FOR THIS FREE OF CHARGE. I ALSO WANT TO POINT OUT THAT I DRIVE FOR UBER WITH MY VEHICLE AND IF THIS ISSUE PERSISTS, SOMEBODY COULD GET SEVERELY INJURED AND TURN INTO A LAW SUIT. FORD MOTOR COMPANY NEED TO ADDRESS THIS ISSUE PROPERLY BEFORE THIS BECOMES A LAWSUIT OR SOMEONE ENDS UP IN THE HOSPITAL.
RADIO MALFUNCTION. AFTER SOME TIME OF DRIVING, THE RADIO WILL BEGIN TO CRACKLE WHICH LEADS ALMOST UNBEARABLE POPPING WITHIN THE SPEAKERS AND HAS ALSO CAUSED THE RADIO TO STOP WORKING ALTOGETHER BUT STILL MAKES THE POPPING NOISE. POPPING NOISE IS SO LOUD THAT IT HAS FRIGHTENED THE DRIVER SEVERAL TIMES. THE DRIVER HAS EVEN MADE THE DECISION TO JUST REMOVE THE RADIO FROM THE VEHICLE TO PREVENT BEING FRIGHTENED AND JERKING THE STEERING WHEEL. THIS HAPPENS NEARLY ALL OF THE TIME, WHETHER THE VEHICLE IS IN MOTION OR STATIONARY, WHETHER TURNED OFF OR RUNNING.
HORNS WERE REPLACED IN 2017 UNDER WARRANTY. DEALER'S SERVICE WRITER TOLD ME THEY WERE HAVING PROBLEMS WITH HORNS. HORNS WORKED INTERMITTENTLY STARTING FIVE MONTHS AGO. HAD CAR IN FOR STATE INSPECTION TWO WEEKS AGO AND THAT DAY THEY WORKED SO CAR PASSED BUT SERVICE WRITER ADVISED THAT HORNS NEEDED TO BE REPLACED. THE CAR IS NO LONGER UNDER WARRANTY AND THE PART IS MORE THAN ONE YEAR OLD WHICH IS THE LENGTH OF TIME FORD WARRANTIES THE PART. I HAVE CHECKED ON THE FORD FOCUS FORUM (FOCUS FANATICS.COM) AND MANY OTHERS HAVE HAD THE SAME PROBLEM. A HORN IS NOT A NORMAL "WEAR AND TEAR" PART AND SHOULD NOT HAVE THIS PROBLEM. THE DEALER REFUSED TO EVEN CHECK WITH FORD TO SEE IF THEY WOULD REPLACE THE PART EITHER AS A WARRANTY ITEM OR AS A "GOOD WILL" ITEM. OBVIOUSLY THIS IS A SUBSTANDARD PART AND SHOULD BE INVESTIGATED.
TAMARA RECALL-BOUGHT 2014 FORD FOCUS IN 2017.RAN ROUGH.HAD ELECTRONIC TRANSMISSION RECALLED AND REPLACED.CAR HAD VIBRATION, SHAKING ON ACCELERATION AND VERY LITTLE POWER AFTER.FORD TOLD ME 1- THAT'S HOW IT'S SUPPOSED TO RUN AND 2- KEEP TAKING IT BACK- I HAVE A GOOD WARRANTY.EVENTUALLY THEY WOULD FIND SOMETHING WRONG AND FIX IT.I HATE MY CAR
RECENTLY MY CAR RADIO HAS BEEN CRACKLING AND THEN COMPLETELY STOPPING ALL MUSIC. THE RADIO SYSTEM WILL BE COMPLETELY OFF AND MAKE AN EXTREMELY LOUD STATIC NOISE AND SCARE ME WHILE I AM DRIVING! THIS IS NOT SAFE AND COULD CAUSE A MASSIVE ACCIDENT OR AN OLDER PERSON TO HAVE A HEART ATTACK. I HAVE A PANIC DISORDER AND IT GAVE ME A PANIC ATTACK WHILE I WAS DRIVING. I HAD TO PULL OVER AND TAKE MY EMERGENCY PANIC MEDICATION. VOLUME IS COMPLETELY OFF WHEN IT IS HAPPENING AND THE RADIO IS COMPLETELY POWERED OFF. EVEN WHEN THE CAR IS COMPLETELY SHUT OFF AND WE WALK AWAY FROM IT THE NOISE WILL CONTINUE AND WAKE THE NEIGHBORS UP. WE HAVE COMPLETELY PULLED THE FUSE FROM OUR CAR.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2014 Ford Focus has 125 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.