2015 Ford Focus Steering
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
I WAS DRIVING MY FORD FOCUS 2015 AND THE STEERING WHEEL GOT STIFF AND THE CAR TURNED OFF AND I GOT OUT EATE MESSAGE STEERING LOSS
POWER STEERING FAILED. MY GRANDSON PULLED INTO A PARKING SPACE AND A WARNING LIGHT ILLUMINATED. WE DISCOVERED IT WAS THE POWER STEERING. THANK GOODNESS WE WERE NOT DRIVING WHEN THIS HAPPENED AS WE HAD BEEN RUNNING ERRANDS ALL DAY. *TR
MY 19 YEAR OLD DAUGHTER WAS DRIVING HER 2015 FORD FOCUS HOME FROM COLLEGE AND HER POWER STEERING SHUT OFF. THE WHEEL BECAME VERY HARD TO DRIVE AND ERROR CAME ON THAT SAID 'POWER STEERING ASSIST FAULT'. I HAVE READ THAT MANY OTHER PEOPLE HAVE HAD THE SAME ISSUE. THIS IS A SERIOUS SAFETY ISSUE. WE LIVE IN FLORIDA AND SHE WAS ON 95 GOING 70.
WAS DRIVING ~75 MPH, GOT OFF HIGHWAY TO GET GAS (NO SIGNS OF ANY STEERING PROBLEMS). TURNED CAR BACK ON WARNING CAME ON, TURNED CAR BACK OFF AND ON AGAIN, WARNING STILL THERE. MOVE CAR TO PARKING SPOT FROM PUMP, NO POWER STEERING. HEARD THERE WAS A RECALL FOR POWER STEERING FOR SOME FORD FOCUSES BUT NOT FOR MY VIN.
POWER STEERING FAILED ON 2015 FORD FOCUS. SAFETY ISSUE LOOSING STEERING CAPABILITIES DRIVING FROM ROAD INTO DRIVEWAY. STEERING ASSIST FAULTY MESSAGE APPEARED ON DASH. CALLED FORD MOTOR COMPANY AND SAID NO RECALL ON DEFECTIVE STEERING. TOOK TO FORD. DEALER AND QUOTED ME $2573 TO REPAIR. LUCKILY MY TEENAGE DAUGHTER WAS NOT TRAVELING ON HIGHWAY WHEN THIS OCCURRED. FORD NEEDS TO TAKE ACCOUNTABILITY ON THIS DEFECTIVE STEERING ISSUE BEFORE SOMEONE GETS INJURED.
WHILE DRIVING ON THE HIGHWAY MY STEERING WHEEL BECAME EXTREMELY STIFF WHILE EXITING THE RAMP NEARLY CAUSING ME TO VEER INTO ON COMING TRAFFIC. THIS VEHICLE HAS ALREADY HAS HAD A CLUTCH REPLACEMENT ALONG WITH A RECALL FOR THE TRANSMISSION... I WAS UNABLE TO CONTINUE DRIVING THAT DAY AS I WAS TERRIFIED. I BROUGHT MY CAR TO FORD DEALER AND THE HAVE SAID IT NEEDED A STEERING RACK REPLACED AT A COST OF OVER $2000 I UNFORTUNATELY DO NOT HAVE THE MONEY AT THIS TIME FOR REPAIR SO I HAD TO DRIVE IT ONCE MORE TO TAKE IT HOME , WHICH WAS ANOTHER SCARY ORDEAL.. I HAVE RESEARCHED THIS PROBLEM AND THERE SEEMS TO AN ON GOING PROBLEM WITH STEERING.. I HAVE ATTACHED THE DIAGNOSTIC REPORT AND ALSO A SUMMARY ON PREVIOUS WORK DONE. *TR
WHEN TURNING THE STEERING WHEEL AT IDLE, THERE IS A LOUD GRINDING NOISE. THERE IS NO INCREASE IN RESISTANCE. WHEN DRIVING THE POWER ASSIST INTERMITTENTLY WILL FAIL. IT SEEMS TO GO ON AND OFF AS YOU DRIVE AT 35-45 MPH ON CITY STREETS. THIS HAPPENS WHILE DRIVING SIMPLY FOLLOWING THE CURVES IN THE ROAD. I WILL NOT DRIVE THIS VEHICLE ANY FASTER AS I AM CONCERNED IF IT FAILS UNEXPECTEDLY AT HIGHER SPEED, IT WILL RESULT IN AN ACCIDENT. I DON'T UNDERSTAND HOW THE 2011-2014 VEHICLES WERE RECALLED BUT THIS MODEL YEAR WAS NOT.
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER STEERING ASSIST. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
RECEIVED ERROR MESSAGE AND THEN STEERING WHEEL LOCKED UP. CAN'T GET IT UNLOCKED HAD CAR TOWED TO DEALERSHIP AND THEY SAID STEERING SYSTEM FAILED AND IT'S NOT ON RECALL OR COVERED UNDER WARRANTY. THEY WANT $2000 TO FIX IT.
VEHICLE WAS IN MOTION WHEN STEERING BECAME NEARLY IMPOSSIBLE. A WARNING 'STEERING LOSS. STOP SAFELY' DISPLAYED ON THE DASH. IT FEELS AS THOUGH THERE IS NO POWER STEERING AND IT'S NEARLY IMPOSSIBLE TO TURN. STOPPED THE CAR, TRIED TO RESTART BUT THE WARNING APPEARED AGAIN. VERY DANGEROUS AND SCARY WHILE DRIVING.
MY WIFE DROVE TO WORK, THE CAR FUNCTIONED FINE. WHEN SHE STARTED THE CAR AFTER WORK THE CAR COMPUTERS NOTIFIED HER THE STEERING ASSIST SYSTEM HAD FAILED. SHE NOTICED SHE COULD BARELY TURN THE WHEEL. SHE CALLED ME AND I ASKED HER TO ATTEMPT TO DRIVE HOME AND I WOULD LOOK INTO IT. I DISCOVERED THAT I COULD DO LITTLE BUT TAKE IT TO THE DEALERSHIP FOR REPAIRS.
WHILE DRIVING LOCALLY AND ON A STRAIGHT ROAD AT 50 MILES/HR, I SUDDENLY LOST POWER STEERING ABILITY. I WAS ALSO NOTIFIED VIA THE DASHBOARD COMMUNICATION SYSTEM "STEERING LOSS - STOP SAFELY". I WAS ABLE TO MUSCLE THE CAR OFF THE ROAD AND EVENTUALLY BACK HOME. I CALLED THE FORD DEALER TO BE TOLD THIS HAPPENS AND WOULD BE AN EXPENSIVE REPAIR. I ALSO RESEARCHED AND SEE THAT THIS IS A PREVALENT PROBLEM WITH FORD AND CHEVY VEHICLES. AS FAR AS I'M CONCERNED, THE LOSS OF STEERING CAPABILITY - SUDDENLY, WITHOUT WARNING IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY THE MANUFACTURER. WE ARE TALKING THE INABILITY TO CONTROL A 2000 POUND SLEDGEHAMMER WHEN THIS OCCURS.
STEERING WHEEL MAKES A LOUD SOUND WHEN MAKING TURNS. WHEN TURNING LEFT, STEERING WHEEL LOCKS IN PLACE AND NEEDS TO BE CORRECTED BY TURNING RIGHT. VERY DANGEROUS WHEN MAKING SHARP LEFT TURNS OR EVEN JUST LEFT CURVES.
I TOOK A 3 HOUR TRIP UP TO MY MOTHER'S HOUSE THAT WEEKEND AND THEN DROVE BACK ANOTHER 3 HOURS AND PARKED IT FOR THE NIGHT. I HAD NO PROBLEMS UNTIL I STARTED MY CAR UP THE NEXT MORNING. A NOTICE CAME ON THE DASHBOARD SAYING "STEERING ASSIST FAULT SERVICE REQUIRED." THE STEERING WAS EXTREMELY STIFF AND MAY AS WELL HAVE BEEN LOCKED. NO CHECK ENGINE LIGHT OR ANYTHING. SO THAT WOULD MEAN THIS HAPPENED OVERNIGHT WHILE THE CAR WAS STATIONARY AND OFF. I TOOK IT TO THE DEALER AFTER UNSUCCESSFULLY TRYING TO FIND A BASIC FIX AND THEY SAID I NEEDED TO REPLACE THE WHOLE RACK AND PINION ASSEMBLY. I FIGURE IT HAPPENING OVERNIGHT HAD SOMETHING TO DO WITH THE WHOLE SYSTEM BEING EVENLY SOAKED WITH HEAT FROM THE LONG DRIVE AND COOLING VERY SLOWLY OVERNIGHT CAUSING CRACKS IN THE ELECTRICAL COMPONENTS. IT WAS A $3000 REPAIR JOB FOR A CAR THAT HAD LESS THAN 37,000 MILES ON IT ALBEIT A 2015 MODEL YEAR. DUE TO THE WARRANTY BEING OUT, I HAD TO PAY FOR THIS REPAIR OUT OF POCKET. OTHER PEOPLE I'VE SEEN EXPERIENCE THIS HAD IT FIXED UNDER WARRANTY SO THEY HAD NO ISSUES. UNFORTUNATELY FOR ME THIS WAS A USED CAR AND HAD NO WARRANTY LEFT ON IT.
AFTER DRIVING THE VEHICLE TO WORK AND WAITING TO PULL INTO A PARKING SPOT, I NOTICED THAT THERE WAS A GRIND NOISE WHEN THE STEERING WHEEL WAS TURNING. NEXT I NOTICED THAT THE STEERING WHEEL WAS BECOMING MORE DIFFICULT TO TURN. SHORTLY FROM NOTICING STEERING WHEEL DIFFICULT MORE DIFFICULT TO TURN, THE STEERING WOULD NOT MOVE AT ALL. HAD THE VEHICLE SERVICES AT THE DEALERSHIP AND WAS INFORMED THAT POWER STEERING GEAR INTERNALLY FAILED AND NEEDED TO BE REPLACED.
"STEERING ASSIST FAULT, SERVICE REQUIRED" CAME UP ON THE INFORMATION PANEL AND MADE IT VERY HARD TO STEER AS I WAS GOING DOWN THE ROAD! LUCKILY IT HAPPENED ON A 35 MPH SECTION OF THE ROAD AND THERE WAS NO TURNING INVOLVED, IT WAS LIKE THE POWER STEERING WENT COMPLETELY.
AT AROUND 70,000 MILES I COULD HEAR A SCRATCHING/RUBBING SOUND WHEN I TURNED, AROUND 70,500 I COULD HEAR IT OUTSIDE OF THE VEHICLE. 71,000 MILES THE STEERING RACK AND PINION FAILED WHILE DRIVING. I WAS IN A CORNER AND COULD HAVE DIED.
WHILE TRYING TO MAKE A SLIGHT LEFT TURN FROM CURB SIDE PARKING TO GET ON THE ROAD, THE STEERING WHEEL SEIZED WITHOUT WARNING AND SINCE I WAS NOT ABLE TO MAKE IT TURN TO THE RIGHT I WAS HIT IN THE FRONT BY A CAR COMING FROM BEHIND. THE VEHICLE WAS TURNED OFF AND RESETARTED. IN ADDITION WHEN THE COPS ARRIVED TO THE SCENE OF COLLISION THEY REQUESTED TO SEE IF THE CAR CAN BE MOVED AND WHEN I SHIFTED INTO DRIVE, THE INSTRUMENT PANEL DISPLAYED REVERSED AND THE VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD. THE VEHICLE HAD TO BE TOWED TO COOKS AUTO REBUILD LAKE CITY SEATTLE. THE OFFICER WHO REPORTED TO THE SCENE OF COLLISION ISSUED ME A MOVING VIOLATION TICKET VIA MAIL WITH REASON OF WRONG TURN FROM PARK NOT KNOWING THE REAL STEERING WHEEL MECHANICAL FAILURE. I PAID THE TICKET TO AVOID LATE FEES AND FINES.
AT 56,000 MILES, THE VEHICLE'S POWER STEERING FAILED. THIS RESULTED IN HEAVY AND INACCURATE STEERING INPUTS WHICH COULD RESULT IN AN ACCIDENT. FORD IS QUOTING A REPAIR BILL IN EXCESS OF $2,400. I DO BELIEVE THAT THE PROBLEM IS RELATED TO THE RECALL IN 2018 AFFECTING 1/2 MILLION FORDS AND THE RECALL FROM 2014 AFFECTING OVER 1 MILLION FORDS FOR SIMILAR STEERING RELATED ISSUES AND PREMATURE FAILURE. I HAVE NEVER HAD STEERING FAIL AND HAVE OWNED MANY VEHICLES OVER 200K MILES INCLUDING MY 1989 F250. THE TECHNICIAN SAID UPON INSPECTION THAT THE STEERING GEAR WAS FULL OF WATER AND DIRT CAUSING CORROSION. I'M A NORMAL COMMUTER ON EVERYDAY ROADS. HE SPECIFICALLY SAID IT'S NOT ANYTHING THAT I COULD HAVE DONE THAT CAUSED THE PROBLEM. HE SAID THE BOOTS WERE COMPLETELY IN TACT AND HE COULDN'T COMMENT ON HOW THE CONTAMINANTS ENTERED THE STEERING GEAR. THIS LEADS ME TO BELIEVE IT IS FAULTY DESIGN. IF IT WERE ANYTHING OTHER THAN STEERING OR BRAKES, I PROBABLY WOULD NOT BE VOICING MY CONCERNS IN THIS FORUM BECAUSE THIS REPRESENTS A HUGE SAFETY CONCERN. FORD MUST CAST A WIDER NET WITH REGARD TO EXISTING RECALLS AND THE 2015 FOCUS SHOULD ALSO BE INCLUDED. AS OF THIS WRITING THERE ARE 47 OTHER REPORTS TO NHTSA FOR THIS CAR AND PROBLEM.
WHILE DRIVING ON THE HIGHWAY AT 50 MPH THROUGH A CURVE THE POWER STEERING STOPPED WORKING AND ALMOST CAUSED ME TO HIT THE CENTER DIVIDER. THIS IS MY DAUGHTER'S CAR AND IF SHE WAS DRIVING THE CAR SHE WOULD HAVE WRECKED. I'M A PRETTY STRONG GUY AND IT TOOK ALL OF MY STRENGTH TO TURN THE WHEEL. A POWER STEERING ASSIST WARNING CAME UP ON THE DASH. I'M TAKING THE CAR IN TO HAVE IT LOOKED AT, BUT THERE SHOULD BE A RECALL ON THIS DUE TO THIS BEING A HUGE SAFETY RISK.
TAKATA RECALL MY CAR HAS HAD MULTIPLE SUDDEN LOSS OF POWER STEERING AND A MESSAGE ON THE CLUSTER CLAIMING A ECLECTICALLY STEERING ASSIST MALFUNCTION WHILE I AM DRIVING AT ANY SPEEDS. IT IS EXTREMELY DANGEROUS AND NOW THE POWER STEERING IS COMPLETELY OUT. MY CARS SUSPENSION IS 100 FACTORY OEM PARTS. WITH NO MODIFICATIONS.
STEERING DEVELOPED A KNOCKING NOISE WHEN GOING OVER EVEN SMALL BUMPS AT ANY SPEED. COINCIDED WITH INCREASED PLAY IN THE STEERING WHEEL. VEHICLE HAS APPROXIMATELY 60000 MILES. WAS ADVISED THAT POWER STEERING RACK HAD AN INTERIOR COMPONENT IN DANGER OF BREAKING, ESTIMATED REPAIR COST $1800.
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
POWER STEERING ASSIST MOTOR GRINDING. STEERING IS NOT AS RESPONSIVE BUT IT WORKS
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT ARRIVED AT HIS DESTINATION AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE "STEERING FAULT, SERVICE IMMEDIATELY" WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED IN POSITION. THE VEHICLE WAS TOWED TO FRANKLIN FORD (LOCATED AT 175 EAST CENTRAL STREET, FRANKLIN, MA 02038) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,276.
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Quick Summary
The 2015 Ford Focus has 76 Steering complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.