2007 Ford Fusion Air Bags
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The contact owns a 2007 Ford Fusion. The contact stated that while operating the vehicle, the air bag warning light had remained illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was approximately 43,000.
The passenger airbag was replaced, and is now trying to pop out of the cover. The upper left corner is bulging outward.
The contact owned a 2007 Ford Fusion. The contact stated while driving 40 MPH, and merging into the slow lane, he crashed into a vehicle that stopped abruptly. Additionally, the vehicle was rear-ended by another vehicle. The driver air bag exploded. The contact was able to exit the vehicle without assistance. The contact was transported to the hospital with the assistance of Uber. The contact was informed that he had sustained a broken sternum and bruised ribs. A police report was filed. The vehicle was towed to the residence, where it was totaled. The dealer and the manufacturer were not notified of the failure. The contact received a recall notice of NHTSA Campaign Number: 21V158000 (Air Bags), that he related to the failure. The failure mileage was approximately 130,000.
The contact owns a 2007 Ford Fusion. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V024000 (Air Bags) however, the failure recurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the passenger's side air bag warning light illuminated. The vehicle was taken back to the dealer, where the passenger's side air bag was replaced a second time. The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 240,000.
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bag light comes on and stays on -this happened shortly after the car's airbag recall was taken care of- had never had a problem before.
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Constituent writes requesting assistance in Ford continually reaching out Regarding the Takata Airbag Recall for a vehicle that was Totaled in 2018.
Ford Motor Company is not responding to this recall in a timely fashion.
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and the local dealer were not contacted. The contact had not experienced a failure. VIN tool confirms parts are not available.
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer and manufacturer were not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced the failure. Vin tool confirms parts not available.
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AT PARKWAY FORD OF LEXINGTON (98 US-64, LEXINGTON, NC 27295). AFTER RETRIEVING THE VEHICLE, THE CONTACT NOTICED THAT THE AIR BAG WAS NOT SECURED INSIDE THE AIR BAG HOUSING. THE CONTACT INFORMED THE DEALER OF HER CONCERNS AND WAS INFORMED THAT THE VEHICLE WAS OKAY TO OPERATE AS-IS. THE CONTACT STATED THAT AFTER A COUPLE OF MONTHS, THE DASHBOARD STARTED TO RAISE AND SHE COULD SEE A LARGE BUMP. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PARKWAY FORD OF LEXINGTON (98 US-64, LEXINGTON, NC 27295) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Takata Recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the padding on the steering wheel was visible however, no warning lights were illumined. The contact stated that the failure cause was not diagnosed or repaired. The contact stated that the dealer was contacted for the recall remedy and stated that the recall parts were not available. The contact called Suburban Ford of Ferndale (21600 Woodward Ave, Ferndale, MI 48220) confirmed that the parts were not available. The manufacturer was contacted regarding the recall remedy and advised that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 89,000. VIN tool confirms parts are not available.
After getting the Ford Airbag recall work fixed on my teenage son's vehicle, the airbag dashboard light came on (a few weeks later). Upon taking it to the dealer, they told me the car needed a new battery. I agreed to have it replaced, despite NOT having any previous battery issues. After the battery was replaced, the airbag light was still coming on. After a diagnostic, it was discovered the passenger side sensor needs repaired (over $1,000 cost to complete this work). This is absolutely ridiculous, had NO PROBLEMS until Ford replaced my airbags. I was further told not replacing this sensor means NO AIRBAGS will deploy if in an accident. Now the SAFETY of my son is in YOUR HANDS FORD!!! If nothing is wrong with the airbags themselves, just a faulty passenger sensor....the driver airbag should still work!! THIS IS UNBELIEVALBE!! All this after waiting for over THREE HOURS at the dealer!!!
The contact owns a 2007 Ford Fusion. The contact stated while driving at 25 mph, a cable van was parked on the side of the road not allowing the contact to see the other vehicle reversing out of the driveway. As a result, the vehicle rear ended the vehicle in the driveway. The air bags failed to deploy. A police report was filed. There were no injuries sustained. The vehicle was not drivable and was not towed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact was relating the failure to NHTSA campaign number: 21V158000 (Air bags). The manufacturer had not been informed of the failure. The failure mileage was 200,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. ZEIGLER FORD OF NORTH RIVERSIDE (2100 S HARLEM AVE, NORTH RIVERSIDE, IL 60546, (708) 442-7000) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY 2007 FORD FUSION WAS ON RECALL NOTICE FOR A YEAR OR SO BUT NO LOCAL DEALERSHIPS HAD THE NEW REPLACEMENT PARTS AND THEN I GOT RAN OFF THE INTERSTATE AND HIT A TREE AT AROUND 60MPH AND THE AIR BAGS DEPLOYED AND SHRAPNEL WENT EVERYWHERE AND CUT MY FACE AND NECK UP GOOD. I WAS DIGGING LITTLE PIECES OF PLASTIC AND METAL OUT OF MY FACE & NECK FOR MONTHS!*DT - (RECALL RELATED INCIDENT) TS
FORD ISSUED SAFETY RECALL !! S-A-F-E-T-Y RECALL AND DONT WANT TO PROBIDE A RENTAL IF ITS NOT SAFE WE THE CONSUMERS DONT FEEL SAFE OPERATING OUR VEHICLES!!! FOR GODS SAKE THE CAR IS ALREADY 14 YEARS OLD !!
RECALL NUMBER 21V158 HAS NOT BEEN ADDRESSED. NO INFORMATION REGARDING THE SCHEDULING OF THIS REPAIR HAS BEEN RECEIVED.
Takata recall. The contact owns a 2007 Ford Fusion. The contact received a recall notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for repair. The contact had not experienced a failure. The VIN was unavailable.
WE ARE A MILITARY FAMILY LIVING OVERSEAS WITH A RECALLED TAKATA AIRBAG. FORD WILL NOT REPLACE OUR AIRBAG EVEN THOUGH WE HAVE BEEN TRYING TO GET IT REPLACED FOR THE PAST 2 YEARS. WE HAVE CONTACTED EVERY PHONE NUMBER AVAILABLE TO US, THE NEWS, LOCAL AND AMERICAN DEALERS. NO ONE CAN HELP US ALL THEY TELL US IS THEY ARE NOT ABLE TO GET AN AIRBAG INTO SPAIN. THIS IS [XXX]. NOW MY MOTHER KEEPS GETTING LETTERS IN THE MAIL FOR MY US REGARDING REPLACING OUR AIRBAG. WELL REPLACE IT OR GET ME A NEW CAR. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT INTERMITTENTLY FLASHED ON AND OFF. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE FAILURE WAS A SAFETY ISSUE AND CALLED SEVERAL UNKNOWN DEALERS AND TOOK THE VEHICLE TO DELEHANTY FORD LOCATED AT 1510 E PIERSON RD, FLUSHING, MI 48433, WHERE IT WAS STATED THAT FURTHER REPAIRS WOULD BE OUT OF POCKET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ADDITIONAL ASSISTANCE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE BACK TO THE DEALER THAT PERFORMED THE RECALL REPAIR FOR ASSISTANCE. THE CONTACT STATED THAT THE RECALL REPAIR WAS PERFORMED BY AN UNKNOWN DEALER LOCATED IN GAYLORD, MICHIGAN WHILE HIS SISTER AND BROTHER-IN-LAW OWNED THE VEHICLE. THE CONTAC STATED THAT THE DEALER WENT OUT OF BUSINESS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
MY AIR BAG ON THE PASSENGER SIDE IS LIFTING UP FROM THE DASH. I DID GET THE AIR BAG RECALL FIXED. I'M AFRAID TO DRIVE IT. I FEEL THIS IS A HUGE SAFETY ISSUE. ALSO THE VENT UP NEXT TO WINDSHIELD CAME OFF.
TAKATA RECALL. THE PASSENGER AIR BACK WAS FIXED BY DEALERSHIP AND NOW THE COVER STARTING LIFTING UP WITHOUT NOT REASON. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THEY SAID ISN'T THEIR RESPONSIBILITY TO FIX IT, WHICH I DON'T THINK IT'S RIGHT BECAUSE THIS SITUATION HAPPENED AFTER IT WAS REPAIR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. PEACOCK FORD (1875 S ORLANDO AVE, MAITLAND, FL 32751, (407) 644-7111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHILE THE VEHICLE WAS BEING OPERATED, THE FRONT DRIVER AND PASSENGER AIR BAGS UNINTENTIONALLY DEPLOYED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE SEAT BELT ON THE PASSENGER SIDE WAS NOT OPERABLE AFTER THE CRASH. A POLICE REPORT WAS FILED AND THE CONTACT WAS PROVIDED A CRASH REPORT NUMBER. THE CONTACT SUSTAINED CHEMICAL BURNS ON THE RIGHT HAND AND LEFT FOREARM. THE PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO PEACOCK FORD, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE MANUFACTURER STATED THAT THEY HAD NO RECORD OF THE CONTACT REACHING OUT TO THEM. THE FAILURE MILEAGE WAS APPROXIMATELY 206,400. * (RECALL RELATED INCIDENT) TS
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Quick Summary
The 2007 Ford Fusion has 560 Air Bags complaints on file. 19 crashes have been reported. Review the timeline above for detailed owner experiences.