559 complaints reported

2008 Ford Fusion Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
559
Crashes
11
Fires
2
Injuries
8

Complaint Timeline

Chronological view of owner reports

Aug 2016

TAKATA RECALL WE CANT SELL THE CAR WITH THIS PROBLEM AND THE PASSANGER IS AFRAID TO BE IN IT.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Dec 1015
Jul 2016

TAKATA RECALL RECEIVED LETTER FROM FORD MOTOR COMPANY TO CHECK FOR TAKATA AIRBAG RECALL.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2016
Jul 2016

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2016
Jul 2016

TAKATA RECALL. -- THERE IS A RECALL ON THE PASSENGER AIR BAG AND I UNDERSTAND THAT IT WILL TAKE TIME TO RECEIVE THE PARTS. THE FORD DEALER SAYS THE NHTSA HAS DEEMED THE CAR SAFE TO DRIVE--BUT THAT CAN'T BE TRUE IF THE CAR IS IN AN ACCIDENT. MY 16 YEAR OLD GRANDSON IS THE DRIVER. FORD MOTOR COMPANY SAYS YOUR AGENCY SAYS IT IS ILLEGAL FOR THEM TO DISABLE THE AIRBAG UNTIL PARTS ARRIVE. PLEASE CHANGE THAT RULING!! THE DEALER IS SIOUX CITY FORD IN IOWA. MY NAME IS [XXX] AND MY GRANDSON IS [XXX] . MY PHONE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2016
Jul 2016

TAKATA RECALL. RECEIVED RECALL NOTICE (16S26/NHTSA RECALL 16V-384) JULY 2016 FROM FORD. TODAY IS NOVEMBER 7, 2016. NOTICE OF REPAIR SCHEDULE AND FIX FOR OF DEFECTIVE AIRBAG IS NOT TIMELY AND HAS NOT YET BEEN MADE YET.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2016
Jun 2016

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 70 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 169,000.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2014
Jun 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/27/17*LJ UPDATED 02/17/17.*JB

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2016
Jun 2016

ILLEGAL, UNETHICAL, IMMORAL DECISIONS MADE BY FORD IN WAITING EIGHT YEARS TO NOTIFY ME ABOUT DRIVING A DANGEROUS UNSAFE CAR FOR MANY YEARS. IF THERE ARE LAWS TO FOLLOW IN NOTIFYING YOU OR THE CONSUMER WHEN A MANUFACTURER DISCOVERS A SERIOUS AND DANGEROUS DEFECT IN A PRODUCT THEY OFFER, THEN THEY MOST HAVE BEEN VIOLATED IN MY CASE AND HUNDREDS OF MILLIONS OF CONSUMERS CASES. FOR EIGHT OR NINE YEARS I HAVE OWNED AND MY WIFE HAS DRIVEN THE VEHICLE LISTED. I WOULD LIKE YOU TO DETERMINE WHEN DID FORD KNOW ABOUT THEIR CARS HAVING DANGEROUS AIR BAGS.TAKATA HAS BEEN IN THE NEWS FOR YEARS. WHICH PEOPLE KNEW. DID THESE PEOPLE FOLLOW YOUR LAWS CONCERNING NOTIFYING NHTSA, CONSUMERS AND OTHER GOVERNMENT OFFICES? I RECEIVED SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 IN JULY OF 2016 AFTER DRIVING THIS CAR FOR EIGHT OR NINE YEARS. IF YOU FIND THE TRUE ANSWERS TO MY QUESTIONS THEN IT IS DIFFICULT TO BELIEVE THAT NO VIOLATIONS OCCURRED. THE ACTIONS TAKEN BY FORD OVER THE PAST EIGHT YEARS MUST VIOLATE NHTSA CODES, CONSUMER RIGHTS, PRODUCT SAFETY CODES AND MANY OTHER CODES. WHEN NATIONAL FORD EMPLOYEES CAN NOT GIVE APPROXIMATE DATE TO GET UNSAFE CAR REPAIRED TO THE NEAREST MONTH AND THEY DO NOT RETURN CALL AS PROMISED, THEN IF NO CODES ARE VIOLATED THEN SURELY THAT IS AN EXAMPLE OF UNETHICAL OR IMMORAL DECISIONS MADE OVER THE PAST NINE YEARS. SO AGAIN I ASK. WHEN DID FORD KNOW OF THE PROBLEM? WHO KNEW? BUT MORE IMPORTANTLY WHAT LAWS WERE VIOLATED? IN CLOSING I WOULD LIKE TO SAY THAT "STATISTICALLY SPEAKING" I FIND IT VERY DIFFICULT TO BELIEVE THAT A CAR COULD GO EIGHT OR NINE YEARS WITH A DEFECTIVE PRODUCT (ESPECIALLY A TAKATA AIR BAG) AND ALL CODES ESPECIALLY RELATED TO TIMELY NOTIFICATIONS TO YOU AND THE CONSUMER WERE MET. THANK YOU [XXX] PS I HAVE A 2008 FORD FUSION SITTING IN THE GARAGE FOR THREE MONTHS FOR SALE IF YOU KNOW ANY ONE WHO WOULD BUY A FORD? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2010
May 2016

DASH IS BULGING AROUND PASSENGER AIR BAG; MY CAR IS ALWAYS PARKED UNDER OUR 3 SIDED ENCLOSED CAR PORT YEAR ROUND. THIS JUST PUFFED UP ONE MORNING WHEN I WAS GETTING IN CAR - NOTICED. NO PREVIOUS INDICATOR. ITS BIG NOW AND I WORRY AIR BAG WILL "COME LOOSE" MY CAR NOT ON RECALL LIST BUT IT SHOULD BE... THIS IS DANGEROUS. SUPPOSE A PASSENGER LEANS FORWARD AND GRABS IT.. NOT GOOD SITUATION... AND DEALER / FORD SHOULD STAND BY A WARRANTY OF SOME SORT. THIS COMES UP OUT OF THE BLUE.. I'VE NOT BEEN IN ACCIDENT... CAR HAS EXTREMELY LOW MILEAGE...

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2015
May 2016

THE DASHBOARD ON THE PASSENGER SIDE IS BULGING OUT WHERE THE AIRBAG IS. I TOOK IT TO MY LOCAL FORD DEALER AND THEY SAID AIRBAG IS AT RISK FOR DEPLOYING, BECAUSE THAT IS WHAT IS BULGING... IT HAS GOTTEN WORSE YOU CAN TELL AIRBAG IS PUSHING ON THE DASH. WE HAVE TRIED FIXING IT BUT ITS THE BULGING AIRBAG THAT IS THE ISSUE NOT THE DASH ITSELF. I HAVE RESEARCHED ONLINE AND HAVE FOUND THAT OTHER PEOLE ARE ALSO HAVING THE SAME PROBLEM WITH THEIR AIRBAG. PLEASE RECALL, BEFORE SOMEONE GETS HURT.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Apr 2016
Apr 2016

WHEN I GOT IN MY CAR THIS MORNING I NOTICED THE DASH IS BULGING AROUND PASSENGER AIR BAG. THE CAR WAS PARKED IN MY DRIVEWAY.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Apr 2016
Mar 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2016
Mar 2016

ABOUT THE SAME TIME MY RECALL NOTICE WAS SENT THE LEATHER ON THE DASH LIFTED THAT WAS ATTACHED TO THE CAP HOLDING THE AIR BAG. I COULD NOT GET IT TO SLIP BACK SO NOW I HAVE AN OPENING ON THE DASH IN FRONT OF THE AIR BAG. I DID TAKE IT TO FORD THE SAID IT WAS NOT GOING TO OPEN UP ALL THE WAY UNLESS I HAD AN ACCIDENT. I AM STILL WAITING FOR A RECALL FOR THE AIRBAG TO BE FIXED BUT I FEEL THAT THIS WAS NOT A COINCIDENT THAT THE LEATHER LIFTED. I AM WORRIED THAT THE AIR BAG WILL DEPLOY AND SOMEONE IN THE FRONT DRIVER SIDE WILL BE HURT. I KNOW THE CAR IS AN OLDER MODEL BUT I KEEP THIS CAR IN PERFECT CONDITION.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jun 2016
Feb 2016

TAKATA RECALL. I RECEIVED A RECALL NOTICE JULY, 2016. I HAVE CALLED FORD AS WELL AS MY LOCAL DEALER AND THEY STILL HAVE NO TIMELINE FOR WHEN THE PARTS WILL BE AVAILABLE TO REPAIR THIS DEFECT. I HAVE NOT AS OF YET HAD AN ISSUE, BUT I AM VERY UNHAPPY WITH THE LACK OF PROGRESS IN RESOLVING THIS ISSUE. *TR

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2016
Feb 2016

PASSENGER SIDE AIRBAG IS AFFECTED BY THE TAKATA RECALL. MY COMPLAINT IS THAT FORD HAS KNOWN SINCE JUNE 2016 THAT THE PASSENGER AIRBAG NEEDS TO BE REPLACED, BUT HAS YET TO SEND NOTIFICATION. I ONLY BECAME AWARE OF THE RECALL BY RESEARCHING ON MY OWN. FORD HAS AN OBLIGATION TO NOTIFY OWNERS OF A RECALL EVEN IF PARTS ARE NOT IMMEDIATELY AVAILABLE.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Feb 2016
Feb 2016

RECALL REPAIR HAS BEEN IGNORED BY DEALERSHIP AND MANUFACTURER TO DATE. I RESPONDED TO THE SAFETY RECALL LETTER 7/2016 AND NOTHING MORE THAN - NO PARTS- NO TARGET DATE FOR PARTS-NO THERE IS NO ONE WHO KNOWS OR CAN DO ANYTHING MORE. JUST HAVE TO WAIT. FOR WHAT?? UNTIL THERE IS AN INJURY OR DEATH. THE ALARM HAS BEEN SOUNDED - THEN NO REMEDY AVAILABLE. THE ACCESS ON THE TOP OF THE FRONT DASH HAS PULLED APART AND NOW HAVE BEEN NOTIFIED THAT THE AIRBAG MAY DEPLOY AT ANY TIME.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2016
Jan 2016

I AM THE ORIGINAL PURCHASER OF A 2008 FORD FUSION WITH A PROBLEM WITH THE PASSENGER SIDE DASH BUCKLING AT THE BOTTOM OF WHERE THE AIRBAG IS . THIS CAUSES ME CONCERN ABOUT THE AIRBAG DEPLOYING AT ANY TIME EVEN IF IT IS NOT IN AN ACCIDENT OR IF NEEDED TO DEPLOY AND IT FAILS TO DO SO . HELP !!! I AM NOT THE ONLY FORD OWNER WITH THIS ISSUE .THE PROBLEM FIRST BEGAN BEING NOTICEABLE IN 2012 AND HAS PROGRESSIVELY GOTTEN WORSE.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jun 2012
Jan 2016

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2016
Jan 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2016
Jan 2016

I HAVE BEEN NOTIFIED THAT AS OF JUNE 1, 2016, THERE IS A RECALL ON MY CAR'S PASSENGER AIRBAG. THEY STILL CANNOT FIX THE PROBLEM AND IT IS UNSAFE FOR ME TO HAVE A PASSENGER SITTING IN THE FRONT OF MY CAR. MY FAMILY HAS NO CHOICE TO USE THE FRONT SEAT OF THE CAR. WHAT OTHER HELP CAN I GET TO HAVE MY FAMILY IN A SAFE VEHICLE.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2016
Dec 2015

THE AIR BAG COMPARTMENT ON THE PASSENGER SIDE HAS COME AWAY FROM THE SEAM AND IS BUBBELING. NOW THEIR IS A POWDER SUBSTANCE THAT'S BROWN THAT IS COMING OUT OF THEIR AS IF THE BALLOON IS DRYING UP. ALAMOGORDO IS A HOT AREA WHERE TEMPS RANGE FROM 90-100 DEGREES. THE CAR HAS NOT BEEN IN AN ACCIDENT AND NOTHING HAS HIT THE DASHBOARD TO CAUSE IT TO BUBBLE OR THE SEEMS COME ATTACHED. IT JUST STARTED GRADUALLY HAPPENING. I AM AFTRAID THAT IF I GET IN AN ACCIDENT THE AIR BAG WILL NOT DEPLOY, OR THAT IT WILL DEPLOY FOR NO REASON, AS IT SEEMS VERY UNSTABLE. I HAVE SEEN OTHER FUSIONS WITH THE SAME ISSUE. I HAVE ATTACHED PICTURE FROM DIFFERENT ANGLES FOR YOU TO SEE

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2013
Oct 2015

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD WAS DEFECTIVE AND SEPARATED AT THE PASSENGER SIDE AIR BAG AREA. THE PASSENGER SIDE AIR BAG WARNING LIGHT DID NOT ILLUMINATE WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER STATED THAT THE PASSENGER SIDE AIR BAG WAS NORMAL AND THAT THERE WAS NO DEFECT. THE DEALER ALSO STATED THAT THEY COULD NOT LOOK FURTHER DUE TO CONCERN OF DAMAGING THE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,252.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2014
Oct 2015

LIKE MANY OTHER PEOPLE THE DASH AREA HOLDING IN MY AIRBAG OF MY FUSION STARTED BULGING A FEW MONTHS AGO. AT FIRST I THOUGHT IT WAS THE TRIM BUT THE WHOLE AREA IS BULGING MORE EACH DAY. I AM AFRAID TO HAVE ANYONE SIT IN THE PASSENGER SEAT FOR FEAR OF THE AIRBAG DEPLOYING RANDOMLY. HAVE BEEN ADVISED THAT THE ONLY FIX IS TO REPLACE THE DASH. SINCE I SEE THAT COUNTLESS OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM IT WOULD SEEM LIKE FORD WOULD FIX THIS.....ESPECIALLY SINCE IT INVOLVES THE AIRBAG WHICH IS AFTER ALL A BIG SAFETY ISSUE.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Feb 2015
Sep 2015

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE TRIM AROUND THE PASSENGER SIDE AIR BAG WAS BULGING. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: May 2014
Sep 2015

2 YRS THE PASSENGER SIDE AIR BAG IS BUGLING, I CALLED THE FORD MOTOR CUSTOMER SERVICE AND WAS TOLD THERE WAS NO WARRANTY OR RECALL FOR THIS, I CALLED THE LOCAL DEALERSHIP AND WAS TOLD $1000.00 - $ 1500.00 TO REPAIR, NOW THIS IS A DEFECT ON THE COMPANY, NOW IF THE AIRBAG IS DEPLOYED AND MY 92 GRANDMOTHER IS SITTING THERE , SHE IS GOING TO BE BRUISED, WHAT IF MY MOTHER @ 73 IS SITTING THERE AND WE CAN'T AVOID A POTHOLE AND IT'S DEPLOYED, WHAT IF THE SUN ( WHICH IS AN ACT OF GOD) CONTINUE TO SPAN OUT THE DASHBOARD, MY INSURANCE WILL NOT PAY FOR FORD MOTOR CO DEFECT... THE CONSUMER IS RESPONSIBLE PER CUSTOMER SERVICE, I WAS TOLD TO SAVE MY RECEIPT AND COULD BE REIMBURSED (COULD BE) SEEM TO BE NO ONE IS READING THIS COMPLAINT AND HOLD FORD LIABLE FOR WOULD COULD BE PREVENTED... INJURY, MEDICAL BILLS, MISSED WORK, SUFFERING, POSSIBLE DEATH, WHY WAIT!! *TR

Type: Vehicle, Vehicle: 2008 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2013

Trend Over Time

Complaints by year

Quick Summary

The 2008 Ford Fusion has 559 Air Bags complaints on file. 11 crashes have been reported. Review the timeline above for detailed owner experiences.