2008 Ford Fusion Structure
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Door handle is stuck/broken. Door cannot open from the inside or outside. Passengers are stuck in car.
TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE ATTEMPTING TO OPEN THE FRONT PASSENGER DOOR, THE INTERIOR DOOR HANDLE DETACHED. THE CONTACT INDICATED THAT THE DOOR HANDLE WAS MADE OF PLASTIC AND HAD DETACHED ON TWO PREVIOUS OCCASIONS, WHICH REQUIRED THAT THE HANDLE BE REPLACED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE LOCAL DEALER WAS NOT. THE FAILURE MILEAGE WAS 50,000.
THE DASH IS POPPING UP AROUND THE PASSENGER AIRBAG! FORD REFUSES TO DO ANYTHING ABOUT IT. THE INTERNET IS FULL OF COMPLAINTS ABOUT THIS.
INTERIOR DOOR HANDLES ARE VERY WEAK AND BROKE. DOOR BECAME INOPERABLE FROM THE INSIDE. THE ONLY WAY TO OPEN THE DOOR WAS TO TURN THE IGNITION ON, ROLL DOWN THE WINDOW, AND THEN RELEASE THE EXTERIOR HANDLE. IT WOULD HAVE BEEN FATAL IF AN EMERGENCY EXIT WAS NEEDED.
ON MY FORD FUSION DRIVERS DOOR THE RELEASE MECHANISM IS BROKEN. I CAN NOT EXIT THE CAR FROM THIS DOOR AND IN THE EVENT OF AN EMERGENCY THE ESCAPE FROM THE VEHICLE WOULD BE GREATLY HINDERED. I WOULD HAVE TO EXIT THROUGH THE PASSENGER DOOR OR THROUGH THE WINDOW. RESEARCH (YOUTUBE VIDEOS)SHOWS THIS PLASTIC PART BREAKS FREQUENTLY.
THE DASH AROUND THE PASSENGER SIDE AIRBAG AS WELL AS THE VENT ALONGSIDE THE WINDSHIELD AND THE SWITCH THAT TURNS ON AND OFF THE LIGHTS AS WELL AS DIMMING THE LIGHTS AND A TRUNK RELEASE HATCH IS BUCKLING UP AND SEPARATING FROM EACH OTHER THIS HAS OCCURRED DUE TO JUST NORMAL WEAR AND TEAR AND DRIVING SITUATIONS AND NORMAL TEMPERATURE FLUCTUATIONS
TL* THE CONTACT OWNS A 2008 FORD FUSION. WHEN ATTEMPTING TO EXIT THE VEHICLE, THE DOOR HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
I HAD UNLOCKED MY DOOR VIA THE AUTOMATIC LOCK SWITCH TO EXIT THE VEHICLE. I WENT TO PULL THE INDOOR DRIVER'S SIDE LATCH TO EXIT WHEN THE AUTOMATIC LOCKS BEGAN LOCKING AND UNLOCKING ON THEIR OWN, SO I DISENGAGED THE LATCH. THE LATCH THEN BROKE/POPPED OUT WITHOUT ME TOUCHING IT. I CAN NO LONGER EXIT OUT OF THE DRIVER'S SIDE DOOR WITHOUT ROLLING DOWN THE AUTOMATIC WINDOWS AND OPENING THE DOOR FROM THE OUTSIDE HANDLE. MY VEHICLE WAS TURNED OFF WITH THE KEYS OUT OF THE IGNITION WHEN THIS TOOK PLACE.
DRIVER DOOR HANDLE WILL NOT OPEN FROM INSIDE. MUST ROLL DOWN POWER WINDOW REQUIRES IGNITION ON OR ENGINE RUNNING TO OPEN DOOR FROM OUTSIDE DOOR HANDLE. DRIVER DOOR WILL NOT LOCK. (NO SECURITY OR THEFT PROTECTION) EGRESS FROM CAR IMPOSSIBLE FROM INSIDE DRIVER SIDE. EXIT VIA PASSENGER DOOR BLOCKED BY CENTER CONSOLE. LOSS OF IGNITION LEAVES DRIVER STRAANDED INSIDE VEHICLE.
THE CHROME ON THE INTERIOR DRIVER DOOR HANDLE IS PEELING AWAY ON TOP CREATING A RAZOR SHARP EDGE. THIS SLICED MY FINGER. *TR
THE DRIVER SIDE DOOR LATCH BROKE IN HALF - DOOR WILL NOT LOCK AND IT IS NOT POSSIBLE TO OPEN DOOR FROM INSIDE . THE COST TO FIX IS OVER $300 AND IT WAS MADE TO LOOK LIKE METAL BUT IT IS MADE OF PLASTIC THAT MUST HAVE A WEAK POINT. THE SAME THING HAPPENED IN THE REAR PASSENGER DOOR.
RIGHT SIDE DASHBOARD LIFTED UP WHERE THE AIRBAG IS LOCATED. I TOOK IT TO FORD PASO ROBLES, CA THEY DIDN'T HAVE A SOLUTION TO REPAIR OTHER THEN TAKE IT TO AN UPHOLSTERY COMPANY MAYBE THEY COULD GLUE IT DOWN. DOESN'T SEEM VERY SAFE - THE AIRBAG COULD GET CAUGHT ON IT. *TR
DRIVER'S INTERIOR DOOR LATCH BROKE. THIS IS A COMMON PROBLEM ON THIS CAR FROM MY RESEARCH. THIS IS ALSO A SAFETY ISSUE. THE ONLY WAY OUT OF THE CAR IS BY LOWERING THE WINDOW AND OPENING THE DOOR FROM THE OUTSIDE. IN THE EVENT OF AN EMERGENCY, THIS MAY NOT BE FEASIBLE. THE 2013 FUSION HAS THE SAME PROBLEM AND THIS WAS A RECALL. WHY NOT ON THE EARLIER FUSION. REPAIRS COST OWNERS OVER $300.
DRIVER'S SIDE INTERIOR DOOR HANDLE FAILED AND WOULD NOT OPEN DOOR. HAD TO POWER WINDOW DOWN AND OPEN FROM EXTERIOR. WOULD BE A SAFETY ISSUE IF PERSON NEEDED TO EXIT VEHICLE QUICKLY. NOTICED THERE WERE SEVERAL COMPLAINTS UNDER BOTH "LATCHES/LOCKS" AND "STRUCTURE" THAT WERE THE SAME OR SIMILAR. I DIDN'T CHECK OTHER MODEL YEARS, HOWEVER SINCE THE FAILED PART FITS SEVERAL OTHER MODEL YEARS I WOULD THINK THERE WOULD HAVE BEEN MANY OTHER COMPLAINTS ON THIS ISSUE. *TR
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD WAS SEPARATING FROM THE FRONT PASSENGER SIDE TO THE PASSENGER SIDE. THE WINDSHIELD LINER SEPARATED AND CRACKED, WHICH ALSO EXPOSED FOAM. THE CONTACT ALSO STATED THAT THE DASHBOARD SEPARATED AT THE INSTRUMENT PANEL LIGHTING SYSTEM CONTROL AREA, CAUSING THE LIGHT COVER PANEL TO FRACTURE AND EXPOSE THE WIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE DASHBOARD WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
GLUE HOLDING VINYL AROUND PASSENGER AIRBAG IS BAD. YOU CAN SEE THE FOAM PADDING UNDERNEATH. DEALER AND LOCAL BODY SHOP WILL NOT FIX. WILL NOT PURCHASE ANOTHER VEHICLE THAT DOES NOT HAVE ONE PIECE VINYL ON DASHBOARD. *TR
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER'S SIDE DASHBOARD WAS SEPARATING WHICH COULD POSSIBLY EXPOSE THE AIR BAG. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER'S SIDE DASHBOARD MATERIAL WAS BULGING WHERE THE AIR BAG WAS LOCATED. THE FAILURE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
I CANNOT EXIT THE VEHICLE DRIVER'S SIDE USING THE INSIDE DOOR HANDLE. I HAVE TO ROLL THE WINDOW DOWN AND THEN OPEN THE DOOR WITH THE OUTSIDE HANDLE. THIS PROBLEM HAS OCCURRED ON ITS OWN. THERE WAS NO ACCIDENT OR ANYTHING LIKE THAT. IT JUST STOPPED WORKING ONE DAY. I HAVE BEEN ON LINE AND OTHER FUSION OWNERS ARE EXPERIENCING THE SAME PROBLEM AND HAVE CONTACTED FORD AS I HAVE AND FORD WON'T DO ANYTHING ABOUT IT. I FEEL THAT THIS IS A SERIOUS PROBLEM IN THAT, IF I WERE IN AN ACCIDENT, AND THE BATTERY CABLE GOT CUT SO THERE WAS NO POWER TO THE VEHICLE, I WOULD HAVE TO CLIMB OVER THE CENTER COUNSEL TO EXIT THE VEHICLE THROUGH THE PASSENGER DOOR IF IT DIDN'T BECOME INOPERABLE IN THE ACCIDENT. I WOULD ASSUME THAT THIS PROBLEM COULD ALSO OCCUR WITH THE PASSENGER DOOR AS WELL SO I'M NOT FEELING ALL THAT SAFE AT THE MOMENT. I'M GOING TO SPEND THE MONEY TO GET IT REPAIRED, BUT IN TODAY'S ECONOMY, SOME PEOPLE COULDN'T AFFORD THAT. *TR
MY WIFE PARKED HER 2008 FORD FUSION IN OUR GARAGE AND AS SHE TRIED TO EXIT THE VEHICLE THE INSIDE LEFT DRIVER'S DOOR HANDLE WOULD NOT OPEN THE DOOR. SHE TRIED TO OPEN THE DOOR SEVERAL TIMES AND ALMOST PANICKED. SHE WAS TRAPPED INSIDE. FORTUNATELY HER CAR IS EQUIPPED WITH A MICROSOFT SYNC SYSTEM AND SHE WAS ABLE TO CALL ME INSIDE THE HOUSE FROM THE GARAGE. I CAME TO HER AND WAS UNABLE TO OPEN THE DOOR FROM THE OUTSIDE BECAUSE THE DRIVER'S DOOR LOCK DID NOT AUTOMATICALLY DISENGAGE WHEN SHE SHUT THE KEY OFF. SHE ROLLED DOWN THE WINDOW AND I REACHED INSIDE TO TEST THE INNER DOOR HANDLE AND LOCK. THE LOCK WAS STUCK AND THE HANDLE JUST MOVED FREELY BACK AND FORTH AS I PULLED ON IT. FINALLY, AFTER WIGGLING THE INNER LOCK BACK AND FORTH MANY TIMES I WAS ABLE TO DISENGAGE THE DOOR LOCK. I THEN COULD OPEN THE DOOR BY USING THE OUTSIDE DRIVERS DOOR HANDLE. SHE GOT OUT OF THE VEHICLE AND I PROCEEDED TO EXAMINE THE DOOR MECHANISM. I REMOVED THE COVER PLATE AND SAW THAT THE PLASTIC ACTUATOR ARM ON THE INNER END OF THE DOOR HANDLE HAD BROKEN IN TWO AND PART OF IT HAD GOTTEN CAUGHT UP IN THE LOCKING MECHANISM. SO I CAME INSIDE AND SEARCHED ON-LINE TO BUY A NEW REPLACEMENT HANDLE. DURING MY SEARCH I DISCOVERED THAT PEOPLE ALL ACROSS THE UNITED STATES ARE CLAIMING THAT THIS SEEMS TO BE A COMMON PROBLEM WITH SEVERAL DIFFERENT YEARS OF FORD FUSIONS. FORTUNATELY FOR MY WIFE SHE WASN'T INVOLVED IN A MAJOR ACCIDENT AND COULDN'T GET OUT OF THE VEHICLE WHEN THE MALFUNCTION OCCURRED BUT I BELIEVE IT'S JUST A MATTER OF TIME BEFORE SOMETHING TRAGIC HAPPENS AS A RESULT OF THIS POTENTIALLY DEFECTIVE PART. I FEEL THAT EVEN THOUGHT THE VEHICLE HAS HIGH MILEAGE THIS PART SHOULD NEVER FAIL. THIS ACTUATOR ARM IS JUST A VERY, VERY, THIN PIECE OF PLASTIC AND I SUSPECT THAT ALL FOUR INNER DOOR HANDLES OF THE FORD FUSION ARE OF THE SAME DESIGN. *TR
FRONT INTERIOR DOOR HANDLE DOES NOT WORK. IN EVENT OF EMERGENCY THE DRIVE WOULD NOT BE ABLE TO EXIT THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOOR HANDLES FAILED. TWO YEARS LATER, THE FAILURE RECURRED. THE FAILURE PREVENTED THE CONTACT FROM EXITING THE VEHICLE. THE CONTACT HAD TO OPEN THE WINDOW TO CLIMB OUT OF THE VEHICLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 134,000. *TR
BOTH FRONT INTERIOR DOOR HANDLES HAVE BROKEN. *TR
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD WAS PUCKERING IN THE AREA OF THE FRONT PASSENGER'S SIDE AIR BAG. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,500.
TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THE DASHBOARD POPPED UP AND SEPARATED FROM THE AIR BAG. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT IS WAS A MANUFACTURER'S DEFECT. THE DEALER STATED THAT THE DASHBOARD WOULD HAVE TO BE REPLACED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE DASHBOARD WAS NOT UNDER WARRANTY OR RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.
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Quick Summary
The 2008 Ford Fusion has 31 Structure complaints on file. Review the timeline above for detailed owner experiences.