2011 Ford Fusion Air Bags

The contact owned a 2011 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags); prompting the contact to schedule the vehicle for repair. The vehicle was taken to the dealer, who refused to perform the recall repair, but the contact was unaware of the reason for the refusal. The vehicle was not repaired but remained at the dealer. The manufacturer was notified of the failure but provided no assistance. The contact was later informed that the vehicle was towed away and destroyed without his consent. The contact had not experienced a failure. The VIN was not available.

See attached document for complaint.

The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V081000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

I got a air bag recall on my 2011 Ford Fusion se @ diamond ford Lancaster I had a accident on December 25 2022 and my airbags never deployed

My airbags light came on out nowhere I had just got the recall fixing for my airbags now the orange light is on saying my airbags been deflated and I didn't have no kind of wrecks and I tried to reach out to hixson ford that is down in Alexandria la and thy woman told me they can't help me this is unsafe for me to be driving like this with my kids please help me

Takata Recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall has not been fixed and it has been over a year. Recall data refreshed on Aug 23,2022 1 Unrepaired Recalls associated with this VIN Mar 25,2021 Manufacturer Recall Number21S12 NHTSA Recall Number21V158 Recall StatusRecall Incomplete, remedy not yet available Summary DRIVER AIRBAG INFLATOR REPLACEMENT Safety Risk THE DRIVER AIRBAG INFLATOR IN YOUR VEHICLE MAY EXPLODE IN THE EVENT OF A CRASH THAT CAUSES DEPLOYMENT OF THE DRIVER AIRBAG. IF AN AIRBAG INFLATOR EXPLODES, SHARP METAL FRAGMENTS COULD STRIKE THE DRIVER OR OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH.

FORD has failed to remedy this safety recall for my vehicle in a timely manner. I have tried to schedule my FFH airbag recall repair for months. The dealership never answers their phone, nor do they respond to written inquiries. I also have called FORD and spent hours on the phone with no resolution. My mechanic can perform the recall repair. I need specific contact info for billing, so I can get my recall paid for (that my mechanic will perform). I am worried about the unrepaired recall, and the safety of those in my vehicle. Please do not respond by providing contact info for the dealership or FORD. I have already attempted to contact & schedule several times. They will not answer. *** I need specific contact info for billing so I can get my recall repaired by my mechanic***

The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that unknown dealers were contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 45 mph the driver lost control of the vehicle and drove off the road and crashed into a ditch. During the crash, the front end of the vehicle was severely damaged causing both the driver side and passenger side airbags to deploy. The contact indicated that the airbags did not immediately deploy and both occupants had sustained concussions when the driver made contact with the steering wheel and the passenger made contact with the dashboard. The driver also sustained a right leg injury. Both received medical attention where mediation was provided. A police report was taken at the scene and the vehicle was towed away. The manufacturer and local dealer were notified of the incident. The failure mileage was 200,000.

Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

This car has been recalled to replace the drivers side airbag. We have a 1 year old infant traveling in this car, and we do not feel safe driving it. We have reached out to the dealer for the recall fix of the defective airbag, but it is not available. It has been almost 6 months, we try to avoid using the car, but it is very difficult to avoid it. This is a very long time to fix a serious, life threatening issue. This is our second report on this issue, however we have moved since the initial report and wanted to update our address. What can be done to help us? Thank you.

Don't have an accident just doing the recall for the airbags here in Davenport, IA

Takata Recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign numbers: 21V158000 (Air Bags) and 19V001000 (Air Bags) however, the parts to do the recall repairs were unavailable. The vehicle was taken to the local dealer who stated that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 21V158000 (Air Bags). Parts distribution disconnect for NHTSA Campaign Number: 19V001000 (Air Bags).

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS CAR WAS ALREADY RECALLED FOR THE PASSENGER SIDE AIRBAG AND IT TOOK MORE THAN 2 YEARS TO GET IT REPLACED, WITH THE RECOMMENDATION THAT NOONE SIT IN THE PASSENGER SEAT. MY DAUGHTER, WITH A 9 MONTH OLD INFANT IS DRIVING THIS CAR AND IS NOW AFRAID TO DRIVE IT WITH THE DRIVER SIDE AIRBAG RECALL. THERE IS NO TIMELINE AND NOW SHE NO LONGER WILL DRIVE THIS CAR. BECAUSE THE STATED RISK IS IF THE AIRBAG INFLATER EXPLODES, SHARP METAL FRAGMENTS COULD STRIKE THE DRIVER OR OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. WOULD YOU DRIVE YOUR 9 MONTH OLD IN THAT CAR?? WE NEED A BETTER SOLUTION THAN WE HAVE NO IDEA WHEN WE CAN FIX IT! THANK YOU! KEVIN WALLI

RECEIVED A RECALL NOTICE FOR THE DRIVERS SIDE AIRBAG. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE AND WOULD LIKE A LOANER UNTIL THE REPAIR PARTS ARE AVAILABLE. THIS SAME VEHICLE HAD A PASSENGER AIRBAG RECALL. AND A LOANER VEHICLE WAS PROVIDED. THIS NEW RECALL IS MORE SERIOUS GIVEN IT IS ON THE DRIVERS SIDE.

Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 21V158000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that while starting the vehicle, the air bag warning light was illuminated. An unknown dealer was made aware of the failure and informed the contact that parts were not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 155,859. VIN tool confirms parts not available.

THE AIRBAG LIGHT CAME ON FOR THE FIRST TIME WEDNESDAY, OCTOBER 7, 2020. I STARTED MY CAR AFTER BEING PARKED AT WORK FOR 9 HOURS. NO ONE WAS PARKED NEXT TO ME, NO DAMAGE ON MY CAR EITHER. I AM THE ORIGINAL OWNER OF THE VEHICLE. AT SOME POINT IN THE LAST SEVERAL YEARS (4 OR LESS) I TOOK MY VEHICLE TO SUNSET FORD IN SUNSET HILLS, MO FOR A RECALL OF SOME SORT. THE ONLY OTHER PROBLEM I'VE HAD WITH MY CAR IS THE FRONT PASSENGER SEAT SHAKES. THE BOLTS KEEPING THE SEAT TO THE FRAME OF THE CAR ARE TIGHT. SO I'M NOT REALLY SURE OF THE IISSUE.

AIR BAGS DID NOT DEPLOY IN 45 MPH FRONT END T-BONE CRASH TO THE FRONT PASSENGER SIDE OF THE FORD FUSION. THE 2011 FORD FUSION WAS PREVIOUS REPAIRED FOR THE TAKATA AIR BAG FAULT BUT FAILED TO DEPLOY CAUSING MY WIFE NERVE DAMAGE AND ADDITIONAL INJURES THAT ARE STILL BEING EVALUATED. PLEASE INVESTIGATE THE FAULT AS I HAVE SEEN NUMEROUS REPORTS / COMPLAINTS FROM OTHERS WITH THIS SAME ISSUE / THE AIR BAGS STILL NOT DEPLOYING AFTER THE FIX.. THANK YOU*DT*JB *TR

TOOK CAR IN FOR PASSENGER AIR BAG RECALL, GOT THE CAR BACK AND NOW THE PASSENGER AIRBAG LIGHT NOT WORKING PROPERLY AND THEY WANT TO CHARGE ME $1000.00 SAYING IT'S THE PASSENGER SET SENSOR NEEDS TO BE REPLACED AND IT'S THE WHOLE BOTTOM PASSENGER SEAT. IT WAS FINE TILL THE RECALL ISSUE FOR THE PASSENGER AIRBAG. PLEASE HELP US AS THIS IS WITH EVERY CAR WITH THE SAME RECALL HAVING THE SAME PROBLEM. *TR

WE WERE STATIONARY AT A RED LIGHT AT A 4-WAY INTERSECTION. A CAR FROM THE OPPOSITE DIRECTION (COMING TOWARDS US) RAN THE RED LIGHT AND HIT US HEAD-ON DOING APPROX. 50 MPH. THE PASSENGER AIRBAG IN OUR CAR DID NOT DEPLOY DURING THE HEAD-ON COLLISION. THE DRIVER'S AIRBAG DID DEPLOY. I WAS IN THE PASSENGER'S SEAT AND SUFFERED NUMEROUS INJURIES DUE TO THE AIRBAG NOT DEPLOYING.

VEHICLE WAS IN MOTION WHEN THE DRIVER SIDE AIRBAG DEPLOYED WITHOUT WARNING CAUSING DRIVER TO LOSE CONTROL OF VEHICLE AND COLLIDED WITH THE FRONT OF A BANK.