200 complaints reported

2013 Ford Fusion Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
200
Crashes
9
Fires
0
Injuries
6

Complaint Timeline

Chronological view of owner reports

Sep 2022

My issue is with the transmission when applying the brakes. It seems to be the regenerative braking switching back-and-forth between the brake pads and the regenerative motor. Which causes the dash to come up with a bunch of error codes, including ABS brakes, traction control, airbags, Lane monitoring. these transmissions have about a 75% failure rate.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2022
Sep 2022

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that his son informed him that transmission fluid was leaking from the vehicle onto the ground. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2022
Sep 2022 Crash

The contact owns a 2013 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle rolled forward and crashed into a pole. The contact was not inside the vehicle when the failure occurred. A police report was filed. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 93,000.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jun 2022
Sep 2022

The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the vehicle hesitated and started shaking upon the depression of the accelerator pedal, without warning. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part for the recall repair was unavailable. The contact also stated that while attempting to park the vehicle, the gear shifter failed to move out of the drive(D). The contact engaged the parking brake and called a mechanic for assistance. The mechanic discovered that the cable bushing was defective and was able to correct the issue; the contact was able to drive the vehicle back to the residence where the vehicle remained parked. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 177,000. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2022
Aug 2022 Crash Injury

The contact owns a 2013 Ford Fusion. The contact stated while driving at 15 MPH downhill, the steering wheel locked. The contact depressed the brake pedal but the vehicle would not stop. The contact was unable to move the gear shifter and crashed between the trees and a restaurant sign. The air bags did not deploy. A police report was filed. The contact sustained soreness on the neck, back, and left shoulder but did not seek medical assistance. The vehicle was towed to the independent mechanic where it was diagnosed that the front passenger's side axle was fractured and the transmission shifter cable bushing needed to be replaced. However, the cause of the steering failure was not determined. The mechanic replaced the front passenger's side axle and referred the contact to the dealer for the transmission and the steering failures. An unknown dealer was notified of the failure and informed the contact that the parts for recall repair of NHTSA Campaign Number: 22V413000 (Power Train) were not yet available. Additionally, The contact stated that upon pulling into a parking lot, the steering wheel locked. The contact continued driving straight into a parking space. The steering warning light was illuminated. The vehicle was towed to the independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure but provided no assistance. The failure mileage was approximately 160,000.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jun 2022
Aug 2022

The contact owns a 2013 Ford Fusion Hybrid. The contact stated that while driving at various speeds, an abnormal whining sound coming from the vehicle with the check engine warning light illuminated. The contact also stated that while refueling the vehicle, fuel would spew back out of the tank. As both failures persisted, the vehicle began to jerk and hesitate upon the depression of the accelerator pedal. The contact attempted to make an appointment with the dealer but was informed that due to a shortage of employees, the vehicle could not be serviced for months. The contact stated that while waiting for the appointment while driving at an undisclosed speed, the vehicle stalled upon depression of the accelerator pedal while at a complete stop. The "Stop Safely Now" message was displayed on the instrument panel. The vehicle was towed to the dealer and diagnosed with a defective purge valve which caused the transmission failure. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train). The dealer and the manufacturer were notified of the issue and informed the contact that the recall was not related to the transmission failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 130,000.

Type: Vehicle, Vehicle: 2013 FORD FUSION HYBRID, Manufacturer: Ford Motor Company
Incident: Jan 2022
Aug 2022

The shifter cable bushing malfunctioned. I could not shift the car out of park even though the gear shift inside the vehicle would move. There is a recall for this in other Ford vehicles but not for my vehicle. I feel like there should be a recall for the group my vehicle falls under as it happened to me.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2022
Aug 2022

I was driving home from work in the freeway my 2013 Ford Fusion started shaking , jerking , stopping and not accelerating and all of the sudden came to a complete stop. I was almost hit by vehicles in the freeway and had to exit to get the vehicle tow due to faulty transmission issues with ecoboost. Ford was contacted and they try to tell me no open recalls for the transmission.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: May 2022
Jul 2022

The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving approximately 30 MPH and slowing down to enter a parking lot, as she slowed the vehicle, it would not respond to the shift lever, and as she stopped and tried to shift the vehicle to park, the shift lever stopped responding. The contact stated no warning light was illuminated. The contact turned off the vehicle and called for a towing service and had it taken to a dealer who diagnosed that the transmission shifting cable needed to be replaced. The vehicle was repaired, however, the failure recurred. The vehicle was towed to the contact's residence and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 180,000.

Type: Vehicle, Vehicle: 2013 FORD FUSION HYBRID, Manufacturer: Ford Motor Company
Incident: Jun 2022
Jul 2022

Ford recall for under hood shift bushing (22S43). Bushing failed leaving me stranded in Hartford CT. Had the car towed by AAA. Contacted three Ford dealerships to make an appointment and none have the part or a seed supply.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2022
Jul 2022

The contact owns a 2013 Ford Fusion. The contact took the vehicle to an independent mechanic and was made aware that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The contact stated he called an unknown local dealer and was informed that the part to do the recall repair was not yet available. The contact stated two weeks later while attempting to park in a parking lot, the vehicle was shifted to park(P) however, the vehicle was in neutral(N) and started rolling backward. The contact stated no warning light was illuminated. The contact stated while depressing the brake pedal, the brake pedal went to the floorboard but failed to stop the vehicle. The contact engaged the parking brake to stop the vehicle. The vehicle was not drivable. The contact towed the vehicle to another parking lot. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had been informed of the failure. The failure mileage was approximately 204,000. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2022
Jul 2022 Injury

Recall that has no fix. Car rolls in park and gets stuck in gears while driving

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2022
Jul 2022 Crash Injury

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the remedy would not be available till the end of the current year if not, the beginning of next year. The contact stated that when attempting to shift into reverse, the gear shifter remained in park and the instrument panel displayed the vehicle was still in S drive. The vehicle stalled in the middle of the street while drifting back. The contact turned the steering wheel to avoid a vehicle behind them. The vehicle crashed into a curb and came to a stop. No air bags deployed. The contact had experienced a head injury, however, medical assistance was not needed. There was no surrounding damage. The vehicle was able to be towed once a screwdriver was used to manually place the gear in the neutral position. The vehicle was deemed inoperable. The vehicle was towed to the dealer who had not been able to successfully remedy the vehicle due to remedy not being available. The approximate failure mileage was 142,000. Vin tool confirms remedy not yet available.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2022
Jun 2022

The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving 35-40 MPH, she heard abnormal grinding sounds coming from the driver's side front wheel. The contact was able to continue driving. The vehicle was taken to an independent mechanic where the ball joint and unknown suspension parts were replaced; however, the failure reoccurred. The vehicle was taken back to the independent mechanic who referred the contact to a certified transmission specialist. The vehicle was taken to a certified transmission specialist and was then towed to a second certified transmission specialist. Both transmission specialists diagnosed that the bushings were grinding in the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the parts for NHTSA Campaign Number: 22V413000 (Power Train) were not yet available. The failure mileage was approximately 136,000.

Type: Vehicle, Vehicle: 2013 FORD FUSION HYBRID, Manufacturer: Ford Motor Company
Incident: Mar 2022
Jun 2022

The contact owns a 2013 Ford Fusion. The contact stated the vehicle began a jerking sensation while driving at various speeds and attempting to shift gears. The contact stated while attempting to drive 40 MPH or faster, the vehicle stalled, jerked, and then stalled again. The service vehicle warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the transmission and torque converter needed to be replaced. The dealer also stated the failure was wearing down the engine and would eventually need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that the VIN was not under recall for the failure. The approximate failure mileage was 100,000.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Dec 2020
May 2022

The contact owns a 2013 Ford Fusion Hybrid. The contact stated that the vehicle failed to shift out of gear. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA for assistance. The contact stated the failure was related to NHTSA Campaign Number: 19V362000 (Power Train). The approximate failure mileage was 135,000.

Type: Vehicle, Vehicle: 2013 FORD FUSION HYBRID, Manufacturer: Ford Motor Company
Incident: May 2022
May 2022

this is 2013 ford fusion and have transmission issue while shifting the gear, it picks the gear very late from stop to moving the car and it cause jerking, this is manufacturing fault in this model. please investigate and should be RECALL for this issue

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Mar 2022
Apr 2022

The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal with the check engine warning light illuminated. The contact had taken the vehicle to a dealer where a software update and other minor repairs were performed on the vehicle under warranty. The contact then stated that an abnormal banging noise would emit from the vehicle while accelerating without warning. The vehicle was taken back to the dealer where various repairs to the transmission were performed; despite multiple repairs, the failure persisted and vehicle was taken back to the dealer on multiple occasions. The dealer then replaced the cable bushing and attached shifter cable which temporarily repaired the vehicle; however, the contact stated that recently, the failure returned. The vehicle was taken back to the dealer where they informed her that the warranty had expired and that she had to repair the vehicle out of pocket. Upon investigation, the contact discovered NHTSA Campaign Number: 19V362000 (Power Train) which she linked to the failure. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 21,454.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2017
Feb 2022

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 40 MPH, an audible alert was sounded and a message stating “Transmission not in PARK” was displayed on the instrument panel. The contact pulled over, shifted to PARK, restarted the vehicle, and drove back to the residence. The vehicle was parked and turned off however, the vehicle started rolling backward. The contact used bricks to chock the wheel. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The contact referenced NHTSA Campaign Number: 18V471000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2022
Feb 2022

The contact owns a 2013 Ford Fusion. The contact stated while driving 30 MPH and shifting to first gear, the vehicle started jerking and shuddering. The contact stated that the failure increased in intensity whenever he shifted into a higher gear. There were no warning lights illuminated. The contact veered to the side of the road, turned off, and restarted the vehicle; however, the failure reoccurred while driving. The contact was able to continue to drive the vehicle at slower speeds. The vehicle was taken to the dealer where the PCM was reset and the transmission oil was replaced; however, the failure persisted. The contact also stated that the failure would occur whenever the accelerator pedal was depressed. The contact stated that the vehicle was leaking gasoline and was taken to an independent mechanic who replaced the fuel injectors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jun 2020
Jan 2022

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 35 MPH, the vehicle produced a high pitch sound coming from the transmission. The contact was able to pull over. Upon restarting the vehicle, the vehicle would not shift out of park. The contact stated no warning light was illuminated. The contact called a mechanic to the vehicle and the vehicle was diagnosed with needing the shifter cable replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V471000 (Power Train) however, the VIN was not included. The vehicle was taken to a local dealer where it was diagnosed with needing the shifter cable replaced; however, the vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to NHTSA. The failure mileage was approximately 191,000.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2022
Dec 2021

The shift cable bushing in my 2013 Ford Fusion Hybrid degraded and broke apart from the gear shift cable. This resulted in me being unable to shift gears while the vehicle was in park. Fortunately the car was parked at the time but this could have been a serious safety concern had the vehicle been moving. The vehicle was repaired by a Ford dealership by replacing the entire gear shift cable. This repair was considerably more expensive than just replacing the bushing itself which they claimed was not possible. No warning lights or messages were indicated before the failure. This part failure is the exact same issue involved in NHTSA CAMPAIGN NUMBER: 18V471000.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2021
Dec 2021

WHEN TRANSMISSION IS HOT IT STOPS SHIFTING OR IT DONT GO IN GEAR

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2021
Sep 2021

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 75 MPH, the vehicle decelerated independently to 20 MPH. In addition, the engine overheated message was displayed on the instrument panel. The contact mentioned that there was a loud growling noise coming from the vehicle. in addition, the vehicle was placed in Park and the vehicle rolled backwards. The contact stated that the parking brake was activated to stop the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission temperature sensor needed to be replaced. The vehicle was taken back to another dealer where there was a diagnosis taken but the failure was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,000.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Apr 2021
Aug 2021

The contact owns a 2013 Ford Fusion. The contact stated that upon parking his vehicle in his driveway, the contact placed the gear shifter into the park however, the dashboard read that the vehicle was in neutral. As the contact exited the vehicle, the vehicle began to roll backwards without warning. The contact immediately re-entered the vehicle and forcefully applied the brakes and activated the parking brake. Since the failure, the contact had been unable to drive the vehicle as the gear shifter remained stuck in park as the dashboard continued to read that the vehicle was in neutral. The contact had notified both the dealer and the manufacturer of the failure and both informed him that his vehicle was not included in NHTSA Campaign Number: 18V471000 (Power Train) which he linked to the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.

Type: Vehicle, Vehicle: 2013 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2021

Trend Over Time

Complaints by year

Quick Summary

The 2013 Ford Fusion has 200 Power Train complaints on file. 9 crashes have been reported. Review the timeline above for detailed owner experiences.