92 complaints reported

2014 Ford Fusion UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
92
Crashes
3
Fires
4
Injuries
2

Complaint Timeline

Chronological view of owner reports

Dec 2025

The backup camera works intermittently. Showing a black screen and telling me to see a dealer.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Dec 2025
Dec 2025

The rear view mirror and side mirrors become dark after the sun sets and it becomes extremely hard and dangerous to judge vehicles behind you as you try to merge onto any road that has moving traffic.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Dec 2025
Nov 2025

The backup camera screen is black or flickers, and sometimes shows an error message like 'Camera not available.'

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Oct 2025
Nov 2025

2014 Ford Fusion 4D 2Wd SE Backup camera started when my car was 9 to 10 years old occasionally goes black and show reversed but not upside down. Within 5 months it continually shows images reversed. I attempted to do a software update but since it was over 10 years old at the time I was not allowed to I also spoke to the car dealership and was told that was correct. No recalls on the backup camera I was told I would need to pay between 500 and 1000 dollars to have it fixed. I found a site on the internet that say the 2014 also had a recall but the Ford site does not show my vin indicating that is true.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2024
Nov 2025

Recent problem with the backup camera on a 2014 Ford Fusion Hybrid that intermittently shows the image in reverse- right is left and left is right. This is very dangerous when backing up . Ford is aware of the problem and has recalls on other models with the same problem but not ours.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2025
Oct 2025

Rear viiew camera stops working and/or goes blank when the car is put in reverse. Sometimes will also displays Back up camera not working please contact dealership.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2025
Oct 2025

Rear view camera inspection recall (Campaign 25SA9/25v695) should be extended at least a few more years. My 2014 Ford Fusion Platinum is affected by the same issue.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Oct 2025
Oct 2025

Vehicle camera works intermittently. The screen will come on while in reverse however, will go BLACK. I've turned the camera off and on but the same thing happens. The camera should not function like this.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2025
Oct 2025

The rearview camera does not display properly. The image is flipped which can cause confusion when using the camera to check for traffic. Sometimes the camera does not come on/display images when shifting into reverse. Also at night the camera is streaky so one is unable to see images in the camera. I noticed there was a recall for the rearview camera but my make/model/year was not included but I am experiencing issues with the rearview camera.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2025
Sep 2025

The back up camera is intermittent or is a black screen. It also displays like a mirror image instead of what is directly behind me (right is on the left and left is on the right)

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2025
Jan 2025

My rear camera on my 2014 Ford Fusion just stopped working on it's own (noticed on [XXX]). I then researched and found a recall; however, the recall is VIN specific and does not include my vehicle. This is a problem as my camera stopped working and deserves to be fixed as well the others that have already been identified. VIN# [XXX] I also called and my reference # is [XXX] Thank you in advance for your assistance INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2025
Jan 2024

Shifter Cable bushing and cover Car would not move when putting into drive or reverse. It was the Shifter Cable bushing that had to be replaced. We were told that this issues was covered on OTHER vin number vehicles but not our car. WHY???

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2023
Nov 2023

The latch holding the driver door closed failed and the door would not close. This issue has happened before and been addressed by previous recalls but continues to be an issue.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2023
Sep 2023

Back-up Camera: The back-up camera works intermittently, or sometimes not at all; On several occasions, the camera went on briefly, showing children approaching the back of the car while backing out of a driveway. Then it goes blank as they walk behind the vehicle. Additionally, when backing into a parking space, the camera displays, then goes blank as soon as the proximity alert warning beep starts to sound. I’m not sure if the “trigger" is the proximity sensors or the steering sensor since the steering wheel is always turned and the warning beeps are always present.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2023
Aug 2023

The rear passenger back door latch is out. Has to be replaced because door will not shut an my toddler almost feel out but I caught him.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2023
Aug 2023

The lug nuts on my 2014 Ford Fusion have swollen to the point where they cannot be removed with the tool Ford provided or a standard 4 socket iron wrench. This problem is so severe, AAA was unable to remove the lug nuts after I had a flat requiring a tow for repair of tire. Additionally, the lug nits cam become compromised and cause the rim to become fisplaced while driving.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2023
Jun 2023

The backup camera is frequently failing to work, putting the vehicle at increased risk for a rear collision. A message appears on the dashboard screen when the failure occurs that the system is not working.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Apr 2023
Jun 2023

We took the car to the Ford dealer for recalls on 6/26/2023. We noticed the car would jolt or slow down when shifting gears. Also would, on occasion, jolt before stopping. We were told that the transmission needed repairs. The cost could vary from 4k to 7k, which we declined and brought our car home, and it can be inspected upon request. The car has a little over 60k miles, and we consistently serviced it. No warning lights or severe problems before being told our vehicle is not driveable until we repair the transmission.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jun 2023
Mar 2023

Coolant sensor malfunction. Should let me know when its low. Did not. Had coolant. Sensor never worked properly. Internal engine block burn. Took to a mechanic. Replaced sensor too late. I am so screwed still paying for it.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Mar 2023
Jan 2023

I receive this message sporadically. It disables the heat and air to my vehicle, also the passenger side front and rear window locks. When it's cold the heat does not work and when it's hot the air does not work. Also, when it rains or if it's a muggy day the windows fog up and I'm unable to defrost them. This is a major hazard. Can you please assist?! "Temporarily lost communication with the Climate System"

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2021
Dec 2022

The Climate Control Computer fails to stay on recirculation mode when heating causing driver to press every 15 minutes while driving putting driver and other drivers at risk because of having to look off road while pressing. Ultimate Ford dealership has inspected and attempted to repair the problem but did not during the warranty period. The dealership has barred me from having service completed in the local area within a one-hour drive from my home from merely the fact that they could not repair the problem. Now, several recalls which are not safe on my car cannot be repaired because of their immature behavior. There was no warning about this problem beforehand. No receipts but letter to Ford attached.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Apr 2017
Nov 2022

The steering wheel catches when turning right and left. It is physically hard to straighten the wheel back out. Upon searching, there are recalls for the steering mechanisms in ford fusions, however my specific vehicle does not come up. I do believe that my vehicle is part of this issue.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2021
Aug 2022

The fuel door hinge is broken. The fuel door will come open while driving the vehicle. The door is loose and after researching this, it is a common problem for everyone with a 2014 ford fusion.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2022
Jul 2022 Crash Fire

While commuting to work the car randomly caught fire lost brakes and steering

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2022
Jul 2022

Today, I was told by mechanic that all the lug nuts had to be replaced when they attempted to rotate the tires because the lug nuts were swollen. This is costing me $164 in parts and $74.99 in labor.

Type: Vehicle, Vehicle: 2014 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2022

Trend Over Time

Complaints by year

Quick Summary

The 2014 Ford Fusion has 92 UNKNOWN OR OTHER complaints on file. 3 crashes have been reported. Review the timeline above for detailed owner experiences.