2015 Ford Fusion Steering
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
DRIVING ON THE HIGHWAY FOR ABOUT 1 HOUR, I FELT MY STEERING GETTING HARD, THEN A WARNING CAME ON SAYING " STEERING SERVICE NOW" , EXITED THE FREEWAY CAME TO A STOP MY CAR TURNED OFF, TURNED IT BACK ON AND THIS WARNING CAME ON "STEERING LOSS" MY POWER STEERING WAS LOCKED AND VERY HARD FOR ME TO MANEUVER OFF THE ROAD.
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. BRANDON FORD (LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673) WAS CALLED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING NOISE WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT. ALSO, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A GAP IN THE STEERING. THE VEHICLE WAS TAKEN TO WOODHOUSE FORD SOUTH (2288 OSAGE RANCH BLVD, PLATTSMOUTH, NE 68048, (402) 296-9000) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND THE STEERING WHEEL BOLTS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 35 MPH AND ATTEMPTING TO TURN, THE ABILITY TO STEER BECAME DIFFICULT AND "POWER STEERING ASSIST" APPEARED ON THE MESSAGE BOARD. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND THEN DROVE HOME AT A VERY LOW SPEED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
POWER STEERING MOTOR BOLTS CORRODED AND BROKE AT 65,000 MILES. THE MECHANIC INFORMED ME OF A PREVIOUS FORD RECALL BEING SAFETY RECALL 15S14. HOWEVER, THIS RECALL ONLY EXTENDED UNTIL MARCH 13TH, 2015, WHEREAS MY CAR WAS MANUFACTURED ON MARCH 24TH, 2015. BASED ON THIS TECHNICALITY FORD REFUSED TO COVER MY VEHICLE'S NUMEROUS TIMES. THE VEHICLE WAS IN MOTION AND I NEARLY LOST CONTROL OF THE VEHICLE. HAD THIS HAPPENED ON THE THRUWAY IT IS VERY LIKELY I WOULD HAVE BEEN INVOLVED IN A SERIOUS ACCIDENT. THERE IS AN ATTACHED INVOICE ATTACHED FOR THE DETAILS OF THE REPAIR, THE COST OF THE REPAIR TOTALED $1,878.53.
I STARTED MY CAR TO GO TO WORK THIS MORNING. THE STEERING WHEEL WAS LOCKED IN PLACE. MY DASHBOARD INDICATED TWO WARNINGS: 1) STEERING ASSIST FAULT. SERVICE REQUIRED. 2) SERVICE ADVANCE TRACTION. I SEE THERE HAVE BEEN OTHER STEERING COMPLAINTS FOR THIS MODEL. MY VEHICLE HAS ONLY 31,351 MILES
ON JULY 5TH WHEN I GOT IN MY VEHICLE TO GO TO WORK I TRIED TO START THE CAR AND AT FIRST IT WOULDN'T START. TRIED AGAIN AND THE CAR STARTED AND THEN MANY WARNING LIGHTS FLASHED ON THE DASHBOARD. POWER STEERING ASSIST FAULT AND TRACTION CONTROL ON. AND TOLD O SERVICE IMMEDIATELY.I TRIED BACKING OUT OF MY GARAGE BUT STEERING WHEEL WAS COMPLETELY LOCKED UP AND UNABLE TO STEER. HAD THE CAR TOWED TO DEALERSHIP AFTER 5 DAYS WAS CALLED BACK AND WAS TOLD THE HE POWER STEERING RACK WOULD HAVE TO BE REPLACED AND THE BATTERY WAS BAD TOO. FOR A TOTAL COST OF $2600. FROM OTHER REPORTS ONLINE HIS HAPPENS FREQUENTLY WITH FUSIONS. THERE WAS A RECALL FOR THE STEERING RACK BY MY MODEL WAS NOT INCLUDED. ONLY 42,000 MILES ON CAR WITH REGULAR DRIVING AND PARKED IN GARAGE WHEN NOT IN USE. VEHICLE SHOULD NOT HAVE FAILED THIS QUICKLY. IF I WAS DRIVING WHEN THIS HAPPENED I WOULD HAVE HAD NOT CONTROL AND MOST LIKELY WOULD HAVE CRASHED.
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE REVERSING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT, SERVICE REQUESTED WARNING INDICATOR ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO (RUB FORD INC, 219 LIBERTY ST, GARDNER, IL 60424, (818)-237-2901) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT AN INVESTIGATION WOULD BE PERFORMED. THE FAILURE MILEAGE WAS 37,810.
TL* THE CONTACT OWNED A 2015 FORD FUSION. WHILE DRIVING 40 MPH, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN. AS A RESULT, THE CONTACT CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR BRUISES AND BACK PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING COLUMN SEIZED AND THE POWER ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PORTAGE FORD (3013 COUNTY HWY CX, PORTAGE, WI) WHERE IT WAS DIAGNOSED THAT THE GEAR BOX ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. THE VIN WAS NOT PROVIDED.
MY STEERING WHEEL LOCKED UP WHEN IN THE PROCESS OF MAKING A LEFT TURN ON A CITY STREET AT A BRAKING SPEED OF ABOUT 5 MPH. I HAD NO STEERING CONTROL AND HAD I BEEN GOING FASTER, ON IN TRAFFIC, OR ON THE HIGHWAY AT 60 MPH IT WOULD LIKELY HAVE BEEN CATASTROPIC. IN APRIL 2018 I TOOK THE CAR TO MY DEALERSHIP COMPLAINING OF A FREQUENT BUT INCONSTANT "ROAR" COMING FROM THE FRONT OF THE CAR. AFTER TESTING NOTHING WAS FOUND. I EXPERIENCED THE SAME "ROAR" A COUPLE OF TIMES AFTER. WHEN I LOST STEERING CONTROL I TRIED SHIFTING GEARS FROM DRIVE TO REVERSE AND GOT A VERY SHORT WHEEL RESPONSE, BUT LOST IT WITHIN 3 SECONDS. I PURSUED THIS REPETITIVE PROCESS AND, AFTER A DOZEN ATTEMPTS FINALLY GOT THE CAR OFF THE ROAD.
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE MAKING A LEFT TURN AT APPROXIMATELY 5 MPH, THE STEERING COLUMN SEIZED AND COULD NOT BE MOVED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT HAD TO USE EXCESSIVE EFFORT TO DRIVE HOME. PEARSON HONDA (14001 HULL ST RD, MIDLOTHIAN, VA) WAS CALLED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO LACK OF COMMUNICATION FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. **TR CONSUMER STATED THE STEERING WHEEL OF MY 2015 FORD FUSION LOCKED WHEN MAKING A LOW SPEED LEFT TURN AT ABOUT 5MPH. THE STEERING BEING UNRELIABLE, A DEPUTY SHERIFF FOLLOW ME HOME (FOR SAFETY REASONS). THE STEERING WHEEL OF MY 2015 FORD FUSION LOCKED WHEN MAKING A LOW SPEED LEFT TURN AT ABOUT 5MPH. THE STEERING, BEING UNRELIABLE A DEPUTY SHERIFF FOLLOWED ME HOME (FOR SAFETY REASONS). THE STEERING WHEEL LOCKED SEVERAL MORE TIMES BEFORE THE DEPUTY ARRIVED, ON SCENE. HALLS FORD-HYUNDAI COULD FIND NO PROBLEM, AFTER HAVING POSSESSION OF CAR FOR 5 DAYS. UPDATED 10/29/18*JB
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. MAXWELL FORD (5000 SOUTH FRONTAGE ROAD, AUSTIN, TEXAS 78745, (512) 443-5055) STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 10 MPH, THE POWER STEERING SEIZED WITHOUT WARNING AND "STEERING LOSS, STOP SAFELY" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT ENGAGED THE REVERSE GEAR TO CORRECT THE FAILURE AND PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. CELLA FORD IN NEWBERN, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS UNDER RECALL, BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING LESS THAN 25 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO RESTART THE VEHICLE APPROXIMATELY FOUR TIMES BEFORE THE STEERING WHEEL WOULD WORK PROPERLY. IN ADDITION, THE WARNING INDICATORS ON THE STEERING WHEEL ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (HEALEY FORD LINCOLN, 2528 ROUTE 17M, GOSHEN, NY 10924, (877) 706-3640) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 72,880.
2015 FORD FUSION. CONSUMER WRITES IN REGARDS TO STEERING WHEEL SAFETY RECALL. *LD THE CONSUMER STATED THE KEYS TO THE VEHICLE WERE STOLEN AND REQUESTED INFORMATION ON HOW TO HANDLE THE SITUATION. *JS
DEAD BATTERY AND NOW HAVE ISSUES WITH POWER STEERING ASSIST!
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING STOPPED FUNCTIONING WHEN THE VEHICLE WAS FIRST STARTED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE TO GET THE POWER STEERING TO UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 51,000.
THE STEERING WHEEL HAS COME LOOSE. I HAVE HAD IT TIGHTENED AT LOCAL MECHANIC BUT IT HAS COME LOOSE AGAIN. MECHANIC ADVISED THE STEERING WHEEL BOLT HAD "BACKED" OUT. I AM CONCERNED THE STEERING WHEEL WILL COME LOOSE WHILE DRIVING. DATE OF OCCURRENCE BELOW IS ESTIMATE OF FIRST TIME NOTICED AND THE PROBLEM IS RECURRING.
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (RIVERTOWN FORD, 706-653-7420) WAS CALLED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2015 FORD FUSION 'S' (EPAS) DEFECT. 50,200 MILES ON ODOMETER AT TIME OF OCCURRENCE. VEHICLE WAS STATIONARY. FUSION'S 2.5L ENGINE (COLD) WOULD NOT START AFTER BEING AT REST FOR EIGHT HOURS. DISPLAY DEPICTED "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCE TRAC". VEHICLE WOULD NOT START, EVEN WITH (PROPER) JUMP. ALL INTERIOR AND EXTERIOR LIGHTING WAS VERY BRIGHT. TOWED TO FORD DEALERSHIP. I WAS TOLD BY SERVICE MANAGER THAT BATTERY WAS "GOING BAD" AND TOLD OF $2086.00 FIX TO THE EPAS (ALONE). I WAS NOT PREVIOUSLY HAVING ANY STEERING ISSUES OR CONCERNS. NOTIFIED FORD INC. AND WAS ISSUED A "CAS" CASE NUMBER AND TOLD TO LOOK FOR AN EMAIL FROM THEM IN TWO DAYS WITH THEIR RESOLUTION DECISION, IF ANY. I AM NOT OPTIMISTIC. VEHICLE WAS PROPERLY MAINTAINED AND ALWAYS GARAGED. SEVERAL OF MY SERVICE VISITS WERE AT MULTIPLE FORD DEALERSHIPS, SO MAYBE THAT WILL HELP MY CASE. A TWO THOUSAND DOLLAR REPAIR, ON A "GARAGE KEPT" THREE YEAR OLD CAR, WITH 50K MILES, ALBEIT OUT OF 3/36 WARRANTY, IS SIMPLY NOT ACCEPTABLE. LUCKILY, NO ONE IN MY FAMILY WAS INJURED/KILLED BY THIS DEFECT. SADLY, FORD'S REFUSAL TO ACKNOWLEDGE THIS PROBLEM WILL OBVIOUSLY COST LIVES DOWN THE ROAD, DUE TO EPAS FAILURE, NOT TO MENTION FUTURE SALES.
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOMMARITO FORD (675 DUNN RD, HAZELWOOD, MO 63042, (314) 895-0600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AFTER JULY OF 2018 FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
STEERING WHEEL HAS BECOME LOOSE. CAN EASILY MOVE UP AND DOWN AND SIDE TO SIDE.
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD VEER TO THE LEFT AND THERE WAS A LOSS OF POWER STEERING ABILITY. THE STEERING ASSIST FAULT, BATTERY, TRACTION CONTROL, AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO TRI LAKES FORD (180 STATE HWY T, BRANSON, MO) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. FORD RECALL NUMBER: 15S14, FORD RECALL NUMBER: 18S08. NHSTA RECALL BULLETIN:15V250000. NHSTA RECALL BULLETIN: 18V167000
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHEEHY FORD LINCOLN IN RICHMOND, VIRGINIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2015 Ford Fusion has 131 Steering complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.