12 complaints reported

2012 Ford Mustang Suspension

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
12
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2018

LEFT&RIGHT LOWER CONTROL ARMS HAS UNSEASONABLE AMOUNT OF RUST WHICH IS BLISTERING FROM THE INSIDE-OUT, ALSO IS DEEP AND PROGRESSING WITH TIME,WHICH WILL BECOME A SAFETY FACTOR,THE CAR HAS ONLY 3,300 ORIGINAL MILES

Type: Vehicle, Vehicle: 2012 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2018
Sep 2017

NOISE IN THE BACK SUSPENSION- DRIVING ON NORMAL PAVEMENT MAKES CONTINUED SOUND. HAVE BEEN TOLD BUSHINGS HAVE GONE BAD. CURRENT MILES 43000 MILES. IS THIS A RECALL?

Type: Vehicle, Vehicle: 2012 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2016
Nov 2016

VERY AUDIBLE THUMPING NOISE IN SUSPENSION, EITHER FRONT OR BACK (NOT SURE), AT SLOW SPEED, JUST PULLING OUT OF THE DRIVEWAY, OR PARKING, DRIVING AND GOING OVER MINOR BUMPS ON THE STREET. VEHICLE IS BABIED, ONLY HAS 24,000 MILES, ORIGINAL OWNER. LIVE IN THE SE PART OF THE COUNTRY. IS THERE A RECALL FOR THIS PROBLEM? *TR

Type: Vehicle, Vehicle: 2012 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Nov 2016
Nov 2015

WHILE DRIVING OVER ROUGH OR UNEVEN PAVEMENT, A VERY AUDIBLE RATTLE CAN BE HEARD COMING FROM THE FRONT END OF THE VEHICLE, MOST NOTICEABLY WITH THE STEERING CENTERED. THE CAR ALSO HAS SOME UNSTABLE CHARACTERISTICS, TENDING TO PULL MUCH MORE STRONGLY TOWARDS ANY LINES OR CROWNS THAN NORMAL. VEHICLE WAS TAKEN TO LOCAL DEALER, WHERE THEY WERE ABLE TO ISOLATE THE NOISE TO THE FRONT LEFT CORNER OF THE CAR WITH "CHASSIS EARS", BUT COULD NOT DETERMINE THE SOURCE OF THE NOISE. ALL FRONT END COMPONENTS WERE REPLACED, HOWEVER THE PROBLEM PERSISTED. FORD ENGINEERS WERE CONTACTED, AND REPORTED BACK THAT THE NOISE WAS NORMAL AND THE CAR WAS RETURNED UNREPAIRED. LOWER CONTROL ARMS ON BOTH SIDES WERE REPLACED UNDER TSB 13-9-3. SERVICE DESCRIPTION READS: "FRONT SUSPENSION TECH XXXX VERIFIED CUSTOMER CONCERN AND FOUND THE THERE (SIC) IS A NOISE FOUND IN LEFT FRONT WHEN ON A GRAVEL ROAD. USED CHASSIS EAR AND FOUND LEFT FRONT HYDRO BUSHING TO MAKE NOISE. REPLACED LEFT FRONT LOWER CONTROL ARM PER TSB 13-9-3 OP CODE 130903A. ALSO FOUND LEFT OUTER TIE ROD BOLT STRETCHED. REPLACED LEFT FRONT TIE ROD AND PERFORMED 2 WHEEL ALIGNMENT. NOISE IS STILL PRESENT. CHECKED WITH HOTLINE, NOISE IS CHARACTERISTIC. DROVE ANOTHER LIKE CAR AND FOUND NOISE IS CHARACTERISTIC." THE PROBLEM HAS CONTINUED TO BECOME WORSE, AND FORD CUSTOMER SERVICE HAS BECOME INVOLVED. RETURNED TO LOCAL DEALER, SAID THERE'S NOTHING THEY CAN DO, AND THAT THE NOISE AND INSTABILITY IS NORMAL. NO OTHER DEALER WITHIN 100 MILES WILL LOOK AT THE VEHICLE, AND THE PROBLEM HAS SINCE GONE UNREPAIRED.

Type: Vehicle, Vehicle: 2012 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Nov 2014
Mar 2015

TL*THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEED, THERE WAS AN ABNORMAL NOISE WHENEVER HE DROVE OVER A BUMP AND THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Type: Vehicle, Vehicle: 2012 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Sep 2013
Oct 2013

OUR 2012 FORD MUSTANG IS UNDER FULL WARRANTY. WHEN DRIVING ABOUT 5 MPH IN PARKING LOTS GOING OVER SPEED BUMPS WE NOTICED THERE IS A CREAKING/SQUEAKING NOISE COMING FROM THE FRONT SUSPENSION. WE TOOK OUR CAR TO THE DEALER WE BOUGHT IT FROM WHICH WAS NORTH PARK LINCOLN AND THEY CANNOT DIAGNOSE OR FIND THE ISSUE. THE FIRST TIME WE TOOK IT THE MECHANICS SAID THEY COULD NOT DIAGNOSE THE ISSUE AND THEY LUBED THE FRONT SUSPENSION. WELL THE NOISE WAS STILL THERE AND WE TOOK THE CAR BACK TO THE DEALER AND THEY HAVE YET TO FIND AN ISSUE WITH THE SUSPENSION. WHEN WE BOUGHT THE MUSTANG THE EXACT SAME NOISE OCCURRED IN THE REAR AND THE DEALER REPLACED THE BUSHINGS AND LINKS AND THE NOISE WENT AWAY. WE ARE TRYING TO TELL THE DEALER IT'S THE BUSHING, LINKS, AND SWAY BAR BUT THEY REFUSE TO DO ANYTHING. WE ARE GOING BACK TO THE DEALER TO SEE IF WE CAN GET THEM TO REPLACE THE COMPONENTS OF THE BUSHING AND LINKS. *TR

Type: Vehicle, Vehicle: 2012 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2013
Sep 2013

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE EMITTED A THUMPING NOISE. THE VEHICLE WAS TAKEN TO A TIRE SPECIALIST, WHO INSPECTED THE VEHICLE AND THE DISCOVERED THAT THE REAR SWAY BAR BUSHING HAD BECOME PREMATURELY WORN DUE TO DEFECTIVE MATERIAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 65,000.

Type: Vehicle, Vehicle: 2012 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Apr 2013
Aug 2013

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING ABOUT 20 MPH, THE CONTACT HEARD A HOLLOW KNOCKING AND FELT AS IF SOMETHING WAS LOOSE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS INSPECTED AND DIAGNOSED AS NEEDING A SWAY BAR AND BUSHING REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Type: Vehicle, Vehicle: 2012 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Sep 2012
Aug 2013

UPON GOING OVER SMALL SIZE SPEED BUMP, I NOTICED A CLUNKING/GRINDING SOUND COMING FROM THE FRONT END. I JUST HAD THE BUMPER/QUARTER PANEL WORK DONE 2 DAYS AGO "FIRST TIME HITTING BUMPS". WAS TOLD TODAY THAT THERE HAS BEEN A LOT OF COMPLAINTS WITH THIS TYPE OF ISSUE. WILL BE SEEING A DEALERSHIP SOON. *TR

Type: Vehicle, Vehicle: 2012 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Aug 2013
Jun 2013

THE VEHICLE BEGAN TO EMIT AN AUDIBLE SQUEAKING/CLUNKING NOISE FROM THE REAR END WHEN TRAVERSING BUMPS OR POT RIDDEN ROADS. I TOOK THE VEHICLE TO THE DEALER ON 1/4/13 AND THEY DENIED THE EXISTENCE OF THE NOISE AND I WAS TOLD THAT THERE WAS NOTHING WRONG. PICKED UP THE VEHICLE AND IDENTIFIED THAT THE NOISE WAS IN FACT THERE, SO I RETURNED THE VEHICLE TO THE DEALER WHERE THEY DID FURTHER DIAGNOSTICS AND DETERMINED THE THE PROBLEM LIED WITH THE REAR LOWER CONTROL ARMS AND THE CONNECTING ROD. THEY REPLACED ALL THREE AND WHEN I GOT THE VEHICLE BACK, I NOTICED THAT BOTH NOISE PERSISTED SO I BROUGHT THE VEHICLE TO MY MECHANIC. HE DETERMINED THAT THE PROBLEM ORIGINATED FROM WORN OUT SWAY BAR BUSHINGS AND HE ALSO FOUND MY REAR AXLE TO BE LEAKING DIFFERENTIAL FLUID. WENT BACK TO THE DEALER AND THEY DISAGREED WITH MY MECHANIC AND FOUND THE PROBLEM TO BE WITH MY SHOCKS AND THE DIFFERENTIAL FLUID LEAK WAS "NORMAL". MY MECHANIC ONCE AGAIN REEXAMINED EVERYTHING AND PERSISTED THAT THE PROBLEM WAS WITH MY SWAY BAR. THE DEALER FINALLY AGREED TO REPLACE THE SWAY BAR AND BUSHINGS AND THEY ALSO REPLACED BOTH REAR SHOCKS. AFTER THIS, THE PROBLEM WENT AWAY AND HAS NOT RETURNED. NO FURTHER INFORMATION ON THE REAR DIFFERENTIAL FLUID LEAK. *TR

Type: Vehicle, Vehicle: 2012 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Dec 2012
Jun 2013

WHEN TRAVELING OVER LARGE BUMPS IN THE ROAD SURFACE, THE VEHICLE WOULD EMIT AN AUDIBLE SQUEAKING/GROANING NOISE FROM THE FRONT END. IT TOOK MULTIPLE VISITS TO THE DEALER IN ORDER FOR THEM TO EVEN ACKNOWLEDGE THAT THE PROBLEM WAS EVEN THERE. I WAS FINALLY INFORMED THAT THERE WAS A TSB FOR THIS ISSUE AND THEY REPLACED BOTH LOWER CONTROL ARMS. ON W/E MARCH 23, 2013 THIS PROBLEM BEGAN TO REEMERGE BUT THE DEALER HAS ONCE AGAIN DENIED THE EXISTENCE OF SUCH NOISE. I HAVE BEEN TOLD THAT I MUST WAIT FOR THE PROBLEM TO WORSEN BEFORE THEY DO ANYTHING FURTHER. *TR

Type: Vehicle, Vehicle: 2012 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2012
Jan 2012

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH OVER A HUMP WHEN A LOUD CLUNKING NOISE WAS HEARD FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 02/15/12*LJ THE CONSUMER STATED THE VEHICLE WOULD BOTTOM OUT WHEN HE DROVE OVER A STRAIGHT PAVED ROAD. UPDATED 02/12/12

Type: Vehicle, Vehicle: 2012 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2011

Trend Over Time

Complaints by year

Quick Summary

The 2012 Ford Mustang has 12 Suspension complaints on file. Review the timeline above for detailed owner experiences.