2012 Ford Mustang Air Bags

I bought the car on Dec 20th 2024. The dealership informed me of the recall and turned off the passenger side airbag. I returned to the dealership as scheduled about 2 weeks later. When I went to pick up my car after work the service center said they couldn't fix the problem because the airbag didn't exist and sent me on my way. I tried calling the sales person but had to leave a message. There has been no other communication.

driver and passenger airbags were replaced under a recall and now theres a airbag warning light showing up on my dash.

2012 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED HE CONTINUOUSLY RECEIVED AIRBAG RECALL NOTICES. THE DEALER WAS CONTACTED AND INFORMED THE CONSUMER TO DISREGARD THE NOTICES, AS THE RECALL DID NOT INCLUDE THIS VEHICLE. *JS

THE PASSENGER SEAT POSITION SENSOR IS NOT WORKING PROPERLY, WHEN SOMEBODY IS SEATED THE AIRBAG TURNING OFF, WHEN NO ONE IS SEATED THE AIRBAG IS ON, THIS IS A BIG SECURITY ISSUE I READ IN FORUMS LOT OF PEOPLE HAS A SAME PROBLEM

'TAKATA RECALL'

TAKATA RECALL I TOOK MY FORD MUSTANG TO CAPITAL FORD, 4222 OLEANDER DR, WILMINGTON, NC, 28403 ABOUT 2 MONTHS AGO FOR SERVICE. THE SERVICE ADVISOR SAID THEY DID NOT HAVE AIR BAGS FOR PASSENGER SIDE RECALL AND WOULD ORDER ONE AND CALL TO SCHEDULE AN APPOINTMENT WHEN IT CAME IT. I CALLED THE FORD DEALER AGAIN YESTERDAY ABOUT THE AIRBAG AND SPOKE WITH ANOTHER PERSON, A FEMALE IN THEIR SERVICE DEPARTMENT. I ASKED ABOUT SCHEDULING THE AIR BAG REPLACEMENT AND SHE LOOKED UP MY RECORD OF SERVIE AT THEIR DEALERSHIP. ASTONISHINGLY, THE AIRBAG HAD NEVER BEEN ORDERED. THE ORIGINAL SERVICE ADVISOR CLEARLY COULD CARE A LESS IF THE BAG BLEW UP SPEWING SHRAPNEL IN MY PASSENGERS FACES, HOW GROSSLY NEGLIGENT. THE WOMAN SAID THEY WERE OUT OT AIRBAGS AND WOULD HAVE TO ORDER ONE AND SOMEONE FROM THE DEPARTMENT WOULD CALL ME BACK ABOUT IT AND ANOTHER UNRELATED ISSUE. INCREDIBLY, NO ONE HAS CALLED ME BACK. IT IS CLEAR THIS DEALERSHIP IS ONLY INTERESTED IN HIGH DOLLAR REPAIRS TAKING UP APPOINTMENT TIMES AND COULD CARE A LESS ABOUT THE EXPLODING AIR BAG DEFECTIVE PRODUCT THEY SOLD BECAUSE THEY CAN'T CHARGE FOR IT. I THINK THIS NEGLIGENCE AND CONTINUOUS KICKING THE CAN DOWN THE ROAD IS POLICY. THE DEALER HAS A MONOPOLY AND IS THE ONLY FORD DEALERSHIP IN THE CITY SO THEY CAN USE THAT ADVANTAGE TO BULLY CUSTOMERS AND REFUSE TO REPAIR DEADLY DEFECTS. I THINK AN INVESTIGATION INTO THIS IS WARRANTED TO SEE JUST HOW MANY OTHER PEOPLE ARE BEING GIVEN THE "OH WE'LL HAVE TO ORDER IT AND CALL YOU BACK TO SCHEDULE IT" LIE. THIS IS CLEARLY IMMORAL AND REFLECTIVE OF THE OWNER'S GREED AND INDECENCY. SINCE THE ORIGINAL SERVICE ADVISOR FAILED TO ORDER MY REPLACEMENT AIRBAG MORE TYPES OF CARS HAVE BEEN ADDED TO THE RECALL. IT IS PLAINLY EVIDENT THAT THE OMISSION BY THIS COMPANY IS AN UNFAIR AND DECEPTIVE TRADE PRACTICE SERIOUSLY DETRIMENTAL TO THE CONSUMER ACTING REASONABLY UNDER THE CIRCUMSTANCES.

I HAD THE DRIVERS SIDE AIRBAG REPLACED BUT THEY DID NOT DO THE PASSENGER SIDE AIRBAG AT THE SAME TIME SO NOW ITS A MAJOR INCONVENIENCE TO GO BACK INTO THE DEALER FOR ANOTHER ROUND OF WAITING. THEY SAID THEY WOULD COME TO MY HOME (AS RECALL NOTICE NUMBER THREE AND FOUR SPELLED OUT) TO PERFORM THIS SERVICE BUT THEY DID NOT SHOW UP AS SET UP IN ADVANCE. THE DEALER IS GOLDEN CIRCLE FORD IN JACKSON TN (731-554-7142) AND THE SERVICE REP IS MELINDA. SINCE THE DEALERSHIPS ARE NOT SERIOUS ABOUT PERFORMING THIS RECALL I GUESS LIKE MILLIONS OF OTHER OWNERS I WILL NOT TRY TO GET THIS DONE. THE DEALERSHIPS ARE NOT TAKING THIS RECALL SERIOUSLY AND FORD IS NOT PUSHING THEM TO PERFORM THIS SERVICE IN A TIMELY MANNER. I THINK YOU ARE GOING TO HAVE TO START PUT GROWING FINES IN PLACE TO GET THEIR ATTENTION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). CURRIE MOTORS FORD OF FRANKFORT (9423 W LINCOLN HWY, FRANKFORT, IL 60423, (866) 697-0924) WAS CONTACTED AND STATED THAT THEY ORDERED THE PART; HOWEVER, THE PART HAD NOT BEEN ORDERED. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER TWICE ONLINE, BUT HAD NOT RECEIVED A RESPONSE TO VERIFY THAT THE PART WAS AVAILABLE. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED SUNRISE FORD OF FONTANA AT 888-629-1239 (LOCATED AT 16005 VALLEY BLVD, FONTANA, CA 92335) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - I CONTINUE TO RECEIVE RECALL NOTICES FROM FORD STATING THAT THE PARTS ARE AVAILABLE AND THAT MY LIFE IS IN DANGER. HOWEVER, WHEN I CALL THE FORD DEALERSHIPS THEY ONLY TAKE MY NAME AND STATE THAT THEY WILL CALL. I HAVE BEEN ON THE LIST FOR MONTHS AND AM WORRIED ABOUT MY PERSONAL SAFETY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FIVE STAR FORD STONE MOUNTAIN, 3800 US-78, SNELLVILLE, GA 30039) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" PURCHASED VEHICLE THEN LEARNED AFTER 2 YEARS OF DEFECT.

MY CAR IS PART OF THE AIRBAG RECALL BUT I HAVE YET TO RECEIVE A RECALL NOTICE FROM FORD. I PREFER NOT TO WAIT ON FORD AS I AM DRIVING THE CAR. HOW DO I GET MY AIRBAG ADDRESSED BY FORD ASAP?

I HAVE BEEN TO MY FORD DEALERSHIP 4 DIFFERENT TIMES TO HAVE THE AIRBAG RECALL TAKEN CARE OF AND EVERY TIME I GO THEY SAY THE PARTS ARE BACK ORDERED. I DON'T BELIEVE FORD ANYMORE AND I DON'T BELIEVE THEY HAVE ANYMORE PARTS TO HANDLE THIS RECALL. I AM TIRED OF WAITING. THIS IS A CRITICAL RECALL THAT COULD KILL A FRONT PASSENGER IN AN ACCIDENT SHOULD THE AIRBAG DEPLOY. THEY ARE NOT TAKING THIS RECALL SERIOUS WHEN THEY STILL DON'T HAVE PARTS ALMOST 2 YEARS INTO A RECALL.

TAKATA RECALL: 17V-024. 03/2017 I RECEIVED RECALL LETTER FROM FORD ABOUT PASSENGER AIRBAG RECALL. 02/2018 ALMOST A YEAR LATER, I RECEIVED LETTER FROM FORD THAT REPAIR IS AVAILABLE AND TO SCHEDULE TIME WITH DEALER. MY LOCAL DEALER IS FAIRWAY FORD IN PLACENTIA, CA WHICH IS 10 MINUTES AWAY. SINCE I RECEIVED THE LETTER UNTIL THIS DATE I HAVE CALLED THEM EVERY MONTH TO MAKE AN APPOINTMENT FOR REPAIR. THEY KEEP TELLING ME PARTS ARE NOT AVAILABLE AND I SHOULD WAIT FOR THEM TO CALL ME. MEANWHILE I AM FORCED TO DRIVE A DANGEROUS VEHICLE. SOMETHING IS DREADFULLY WRONG WITH THIS RECALL PROCESS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FROM FORD MOTORS IN FEBRUARY OF 2018 FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED FORD CUSTOMER SERVICE TWICE AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LANGLADE FORD (2530 NEVA RD, ANTIGO, WI 54409, (715) 627-2200) WHERE THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE AND THAT NO DATE COULD BE GIVEN FOR WHEN THE RECALL WOULD BE COMPLETED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT

I GOT NOTICE FROM FORD (FEB 2018) SAYING MY PART WAS IN AND SETUP APPOINTMENT WITH DEALER TO GET REPAIRED. I SETUP APT FOR 4/3.. THEY CALLED ME TWO DAYS BEFORE MY APT AND SAID THEY DID NOT GET PART YET. AS OF TODAY 5/18 THEY STILL SAY THEY DO NOT HAVE THE PART (PASSENGER AIRBAG). I DON'T KNOW WHERE TO GO FROM HERE TO GET MY CAR REPAIRED. HELP

TAKATA AIRBAG, I AM TRYING TO GET A REPAIR OF THE PASSENGER SIDE AIRBAG. CALLED THE LOCAL FORD DEALER 3 MOS AGO TO HAVE THE PARTS ORDERED BUT THEY SEEM TO BE DRAGGING THEIR FEET. I DON'T KNOW WHAT ELSE I CAN DO TO GET THIS REPAIRED I GOT MY LETTER STATING THAT THE PARTS WERE AVAILABLE THRU FORD BUT HAVEN'T HAD ANY LUCK. WOULD LIKE TO DRIVE THE CAR SOMEDAY?

TAKATA RECALL: WE CANNOT LOCATE PARTS FOR THE RECALL REPAIR. THE NOTIFICATION WAS MAILED APPROXIMATELY 6 WEEKS AGO. WHY RECALL THE PARTS IF REPLACEMENTS ARE NOT AVAILABLE? WHAT IS A REASONABLE AMOUNT OF TIME TO WAIT FOR THE PARTS TO ARRIVE AT THE DEALER?

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SATCHER FORD OF GRANITEVILLE, SOUTH CAROLINA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I HAVE REPEATEDLY CALLED UP TO 5 FORD DEALERS FOR MONTHS AND NONE OF THEM HAS EVER HAD PARTS AVAILABLE FOR NHTSA 17V024. IT IS NOW 14 MONTHS SINCE THIS RECALL WAS INITIATED. I AM IN THE ATLANTA GA AREA AND SO IN THE HIGH RISK GROUP.

TAKATA RECALL I HAVE REPEATEDLY CALLED UP TO 5 FORD DEALERS FOR MONTHS AND NONE OF THEM HAS EVER HAD PARTS AVAILABLE FOR NHTSA 17V024. IT IS NOW 14 MONTHS SINCE THIS RECALL WAS INITIATED. I AM IN THE ATLANTA GA AREA AND SO IN THE HIGH RISK GROUP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CONWAY FORD (2393 US-501 W, CONWAY, SC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V319000(AIR BAGS). *TT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEY SCALES FORD (1719 CITRUS BLVD, LEESBURG, FL 34748) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRONTIER FORD DEALER (3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.