2014 Ford Mustang Structure

The contact owns a 2014 Ford Mustang. The contact stated while the vehicle was parked and unoccupied, water leaked into the doors. The contact stated that a dealer was contacted. The contact stated that while it was snowing the water in the door would freeze. The vehicle was taken to the dealer to be diagnosed; however, the contact refused to leave the vehicle at the dealer, and the contact declined to pay for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 129,983.

The contact owns a 2014 Ford Mustang. The contact stated that the hood was rusting. The vehicle was taken to local dealer where it was diagnosed with nothing to be replaced. The dealer was unable to assist until the hood was rusted all the way through. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 15,300.

ALUMINUM HOOD CORROSION CAUSING PAINT TO BUBBLE AND CRACK

WHEN I WASH THE CAR WATER GO IN TO THE FIRE WALL BEHIND THE DOORS DOESN'T DRAIN OR WHEN IT RAINS ITS THE SAME PROBLEM, WATER INSIDE THE FIRE WALL BEHIND THE DOORS I TOOK THE CAR TO MY DEALER WHERE I BOUGHT IT AND THE SAY THERE ITS NOTHING THEY CAN DO

RUST ON HOOD, ALREADY DOCUMENTED AT FRIENDSHIP FORD IN LENOIR, NC. THIS CAR IS TAKEN CARE OF VERY WELL WITH REGULAR WASHING AND WAXING, WE WERE ALMOST SICK TO OUR STOMACH TO FIND RUST WITH SO FEW MILES AND ON AN ALUMINUM HOOD AT THAT. WE WERE REALLY SHOCKED WHEN WE WERE TOLD IT WAS NOT COVERED BECAUSE IT WAS NOT PERFORATED. I HAVE SPOKEN TO SEVERAL PEOPLE IN THE FIELD AND THEY SAY THEY HAVE NEVER SEEN ALUMINUM PERFORATE DUE TO RUST. I HOPE FORD MOTOR CO. WILL DO THE RIGHT THING AND FIX THESE PROBLEMS THAT THEY ALREADY KNOW EXIST. MY SELF AND MANY OTHER LOYAL CUSTOMERS ARE LEFT WITH A DEFLATED FEELING TOWARD A COMPANY WE ONCE ADMIRED THE WORKMANSHIP OF AND WHERE QUALITY WAS ALWAYS JOB 1. THANK YOU FOR HEARING MY CONCERNS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

WATER CONSTANTLY LEAKS INTO BOTH REAR QUARTER PANELS. THIS WATER FREEZES IN THE WINTER CAUSING FROZEN WATER TO BANG AGAINST QUARTER PANEELS.

THERE IS A LARGE AMOUNT OF WATER SLOSHING AROUND IN THE REAR PORTION OF THIS CAR. IT IS A CONVERTIBLE AND IT HAS ACCUMULATED WATER IN THE WELL WHERE THE CONVERTIBLE TOP GOES WHEN IT HAS BEEN LOWERED. SOME OF THIS WATER HAS MIGRATED INTO THE REAR SEAT AREA AND THE CARPET HAS BEEN SOAKING WET. THIS WATER DOES NOT DRAIN OUT AND IT CAN BE HEARD SLOSHING AROUND WHEN THE BRAKES ARE APPLIED.

PAINT BUBBLING UP ON THE ALUMINUM HOOD , THE CAR IS A 2014 FORD CAN DO A BETTER JOB

I OWN A 2014 FORD MUSTANG AND THE PAINT ON THE ALUMINUM HOOD HAS FAILED IN SEVERAL LOCATIONS. THERE WAS NO DAMAGE TO THE AFFECTED AREA AND THE DEALERSHIP HAS ADVISED ME THAT THIS IS A VERY COMMON PROBLEM ON THE MUSTANGS. DESPITE THIS KNOWN DEFECT, FORD HAS REFUSED TO ADDRESS ANY REPAIR.

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. AFTER EVERY RAIN, THE CONTACT NOTICED THAT THE DASHBOARD WAS LEAKING WATER THAT TRAVELED TO THE PASSENGER SIDE FLOORBOARD. THE WATER CREATED MOLD. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,500. THE VIN WAS NOT PROVIDED.

PAINT IS BUBBLING ON FRONT LIP OF HOOD. THERE IS ALSO A SMALL SPOT ON THE ROOF BUT UNKNOWN IF IT IS RELATED TO THE PROBLEM. HOOD IS MADE OF ALUMINUM AND FORD APPARENTLY KNOWS OF THE PROBLEM SINCE THEY ISSUED A TSB IN 2004 ON THIS VERY SUBJECT. THEY WON'T COVER THE FIX BECAUSE OF MILEAGE BUT THIS HAS NOTHING TO DO WITH MILEAGE. THIS WAS CAUSED BY IRON CONTAMINATION AT THE FACTORY BEFORE THE CAR WAS PAINTED.

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT WATER ENTERED THE FRONT DRIVER'S SIDE OF THE VEHICLE DURING RAINY WEATHER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.