12 complaints reported

2016 Ford Mustang Latches/Locks

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
12
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2023

The contact owns a 2016 Ford Mustang. The contact stated that while driving approximately 75 MPH, the driver’s side door latch mechanism malfunctioned, causing the door to unintendedly open. The contact stated that the failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 95,000.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2022
Jun 2022

The passenger door of my 2016 Mustang Convertible keeps opening to the secondary latch while driving. This has happened multiple times, always while driving at a high speed (70 mph+) on the interstate. It is very frightening to hear wind noise and see a "door ajar" warning on the dash while driving at a high speed, and then have to attempt to find a safe place to pull over to open & close the door so it's fully latched. I've found a recall notice on Ford's website. Both my local Ford dealership & Ford Motor Company's Customer Service have stated my VIN Number are not eligible for the program to have this repaired. I am experiencing the exact issue described: https://static.nhtsa.gov/odi/tsbs/2021/MC-10205726-0001.pdf

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jun 2022
Apr 2022

The locked doors are randomly unlatching when I hit a bump. It’s happened several times on one side or the other and usually when I’m driving at high speed on the freeway. My young daughter was in the front seat when it happened again and it was very scary as the door was barely closed. If she had her arm leaning on it, it would have opened completely. I’ve had to rush into the emergency lane to close it again. These doors are locked when I start driving. I know there’s a recall on the 2015 mustang but I didn’t see one for the 2016. This is a convertible so I understand the doors are heavier and maybe this is a factor but it’s dangerous and Ford has been anything but conscientious regarding public safety issues with these mustangs including the infamous bank 8 misfires with the engine. Many people have had this and are forced to buy new engines on vehicles with mileage as low as 60,000 miles. Mine has been recently doing this as well.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2022
Aug 2021

The contact owns a 2016 Ford Mustang. The contact stated while driving at various speeds, the driver’s side door would unlock without warning. The contact stated that the door ajar warning light was illuminated. The vehicle was taken to a local mechanic but was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 80,000. It is both driver's side and passenger side door that would open not unlock. It would open into the second stage. Happens regularly and at different speeds on different road conditions.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Aug 2021
Aug 2021

Passenger door opens randomly while driving at highway speeds. Lights come on door unlatched and opens. Even when no one is in the passenger seat.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Aug 2021
Jul 2021

The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the passenger and driver’s side doors would open inadvertently even though the doors were locked. The dealer was made aware of the failure but informed the contact that there was no recall associated with the Vin. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the Vin. The failure mileage was 85,000.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2021
May 2021

The contact owns a 2016 Ford Mustang. The contact stated while driving 35 mph, the contact heard an unlatching sound and an alert message of the door being ajar. The contact noticed that the front passenger’s side door was slightly opened. The contact pulled over to the side road and closed the door however, the failure recurred several times. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure with the door latches. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,200.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2020
Feb 2021

The vehicle is having the same issues as the 2015 and 2017 models. The passenger door will unlock and unlatch by itself while driving. Luckily the 4 times it has happened it has been while driving in a straight path and not going on a turn in which the door could fully open and cause an accident or someone or something to fall out of vehicle. In Looking at the 2015/2017 recalls, Ford is replacing the "Pawl spring tab" My vehicle thereby fails to comply with the requirements (FMVSS) 206, DOOR LOCKS AND DOOR RETENTION COMPONENTS. Unfortunately there are no recalls at the moment.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Aug 2021
Oct 2020

TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT SPEEDS MORE THAN 80 MPH, A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL INDICATING THAT THE DRIVER'S SIDE AND PASSENGER'S SIDE DOORS WERE AJAR. THE CONTACT STATED WIND COULD BE HEARD ENTERING THE VEHICLE. THE FAILURE RECURRED ON 4 TIMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LAMARQUE FORD LOCATED AT 3101 WILLIAMS BLVD, KENNER, LA 70065, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.*DT

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2020
Sep 2020

MY DRIVER SIDE DOOR HAS OPENED TWICE NOW WHILE DRIVING AFTER BEING CLOSED SECURELY. I UNDERSTAND THAT THE 2015 MUSTANG HAS A RECALL FOR THE DOOR LATCH. I AM WONDERING IF THIS IS THE SAME ISSUE.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jun 2020
Jun 2020

TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, EITHER THE DRIVER'S OR PASSENGER'S SIDE DOORS UNLATCHED AND OPENED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. JERRY'S FORD LOCATED AT 847 E MARKET ST, LEESBURG, VA 20176 AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2019
Jul 2018

TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE DRIVING ON THE HIGHWAY, THE DRIVER'S DOOR SUDDENLY OPENED. THE FAILURE OCCURRED AFTER THE DOOR ALARM SOUNDED, INDICATING THAT THE DOOR WAS AJAR. THE CONTACT WAS ABLE TO PULL OVER AND SHUT THE DOOR. THE VEHICLE WAS TAKEN TO BILL UTTER FORD (4901 S, N INTERSTATE 35, DENTON, TX 76210, (940) 321-7400) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 50,000.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Feb 2018

Trend Over Time

Complaints by year

Quick Summary

The 2016 Ford Mustang has 12 Latches/Locks complaints on file. Review the timeline above for detailed owner experiences.