40 complaints reported

2016 Ford Mustang UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
40
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2019

PURCHASED THIS CAR BRAND NEW & THE AIR CONDITIONING QUIT WORKING THE FIRST SUMMER I OWNED IT. WHILE UNDER WARRANTY, TOOK CAR TO FAMILY FORD AND THEY PUT FREON IN IT BUT IT LEAKED OUT, THEY REPLACED THE COMPRESSOR, PROBLEM PERSISTED. NEXT FOUND THAT THE COMPRESSOR WAS IMPROPERLY INSTALLED & THAT WAS REPAIRED. NOW WARRANTY IS EXPIRED & DEALER DIAGNOSED THE PROBLEM AS THE COMPRESSOR & TOLD ME TO PAY OUT OF POCKET FOR THE REPAIRS. CAR HAS 16,000 MILES, GARAGE KEPT, AND HAS NEVER HAD WORKING AC.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2016
Nov 2019

I WAS DRIVING DOWN THE ROAD AND THE AIR-CONDITIONING IN THE CAR STOPED WORKING. THE CAR ONLY BLOWS OUT HOT AIR NOW. I'M NOT SURE HOW MANY PEOPLE HAVE FILED A COMPLAINT BUT THIS IS A MASSIVE PROBLEM FOR THE VEHICLE THAT A SIMPLE GOOGLE SEARCH REVEALS. THIS PROBLEM IS RAMAPNT AND THE CAR IS 3 YEARS OLD. FORD CLAIMS THEY HAVE NO RESPONSIBILITY FOR $50,000 DOLLAR CAR HAVING MECHANICAL FAILURES 3 YEARS AFTER IT WAS BUILT. THE CUSTOMER SERVICE REP TOLD ME TO TALK TO THE APPROPRIATE GOVERNMENT AGENCY IF I DIDN'T LIKE IT

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Nov 2019
Oct 2019

MY CAR'S A/C BROKE DOWN WHILE DRIVING EARLY JULY OF THIS YEAR. IT TOOK FOUR VISITS TO THE DEALERSHIP TO IDENTIFY THAT THE EVAPORATOR CORE WAS THE ISSUE. BEFORE THIS, THE SCHRADER VALVES, CONDENSER AND ASSOCIATED PARTS WERE REPLACED.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2019
Oct 2019

TOOK MY CAR TO FORD DEALERSHIP THEY SAID AIR-CONDITIONER EVAPORATOR CORE IS OUT THEY HAVE RECEIVED MANY COMPLAINTS AND MIGHT ONE DAY HAVE A RECALL.. NO AC ON A TWO-YEAR-OLD CAR WITH 40,000 MILES. VERY POOR QUALITY NOT WORTH THE MONEY

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Apr 2019
Sep 2019

JUST PICKED MY CAR UP FROM DEALERSHIP, DUE TO A BATTERY ISSUE THAT I PREVIOUSLY POSTED ABOUT, AND MY DRIVER SIDE VENTS ARE BLOWING WARM AIR. I GOOGLED THIS ISSUE AND JUST LIKE THE BATTERY ISSUE I REPORTED, THIS IS NOT AN ISOLATED INCIDENT WITH THE 2016 FORD MUSTANG. I WILL NOW HAVE TO BRING MY CAR BACK TO THE DEALERSHIP AND HOPE THAT THEY CAN GET AROUND TO DIAGNOSING IT IN THE NEXT COUPLE OF DAYS. I CAN'T UNDERSTAND WHY THERE HAVE NOT BEEN RECALLS REGARDING THESE ISSUES, WHEN FORD IS OBVIOUSLY SELLING DEFECTIVE PRODUCTS. MY CAR HAS 30,400 MILES TOMORROW WILL MAKE THE 5TH TIME IT HAS BEEN IN THE SHOP OVER THE PAST YEAR. INVESTIGATION INTO THESE CARS ARE OBVIOUSLY WARRANTED.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Sep 2019
Sep 2019

AIR CONDITIONING STOPPED WORKING. DEALER SERVICE TECH FOUND AIR CONDITIONER EVAPORATOR IS LEAKING. VEHICLE MILEAGE 22968. SERVICE TECH INDICATED THAT THIS IS THE SECOND OCCURRENCE RECENTLY AND HE IS SCHEDULED TO REPLACE AN EVAPORATOR ON ANOTHER MUSTANG TOMORROW. REPAIR INVOLVES REMOVAL OF THE DASHBOARD AND COST OF THE PART ALONE IS OVER $1100. SIMILAR ISSUE LISTED MANY TIMES HERE AND MANY MORE TIMES ON DISCUSSION BOARDS AND FORUMS.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2019
Aug 2019

AIR CONDITIONING EVAPORATOR CRACKED AND LEAKING, CAUSING HOT AIR TO BE BLOWN FROM DRIVER SIDE AIR DUCTS. DIAGNOSIS PERFORMED BY FORD DEALERSHIP, REQUIRED REMOVE AND REPLACEMENT OF EVAPORATOR AND CONNECTING HOSES. TOTAL COST $1850.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2019
May 2019

THERE IS A SMALL CRACK IN THE CAULKING AROUND MY REAR WINDSHIELD THAT ALLOWS WATER TO ENTER THE VEHICLE. AS A RESULT THE REAR PASSENGER SEAT AND SEATBELT GET WET. THE HEADLINER ALSO SHOWS WATER DAMAGE. THIS HAPPENS WHILE THE CAR IS PARKED. MY DRIVEWAY HAS A SLIGHT UPWARD SLANT AND IT SEEMS TO BE WORSE THAN WHEN MY CAR IS PARKED ON A LEVEL SURFACE.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2017
May 2019

THE AC QUIT BLOWING COLD AIR, TOOK IT TO FORD DEALERSHIP LEFT WITH AN ESTIMATED REPAIR COST $1800.00. THE EVAPORATOR CORE IS LEAKING AND MUST BE REPLACED, SO THE DASH HAS TO BE TAKEN OUT. MY CAR ONLY HAS 30,539 MILES

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2019
May 2019

I AM POSTING ABOUT THE 2016 FORD MUSTANG. I WANTED TO ADD MY COMPLAINT BECAUSE I KNOW IT IS AN ONGOING ISSUE THAT FORD SHOULD HAVE FIXED FOR IT'S CUSTOMERS.IT IS A LEAK IN THE EVAPORATOR CORE WHERE THE AIR STOPS WORKING (BLOWING WARM AIR)

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2019
Apr 2019

FIRST THE AC WAS BLOWING HOT AIR. I HAD IT SERVICE LAST YEAR. THIS YEAR THE CAR WAS BLOWING COLD AIR ON THE PASSENGER SIDE. I HAD THE BLENDOR REPLACED. 3 MONTHS LATER THE CAR AGAIN BEGAN TO BLOW WARM AIR I HAD IT CHECKED AND NOW 30 DAYS LATER THE CAR MAKES A WHINING NOISE WHEN THE AC OR DEFROST IS TURNED ON. THE NOISE BECOMES LOUDER AS YOU ACCELERATE. I SEARCHED THE INTERNET AND THERE ARE A LOT OF THESE COMPLAINTS CONCERNING THIS MODEL VEHICLE. THERE ARE ALSO A LOT OF YOUTUBE VIDEOS DESCRIBING THE SAME ISSUE SOME STARTING WITH IN 9 MONTHS OF PURCHASE. I ALSO PURCHASED THIS CAR NEW AND HAVE MAINTAINED THE REQUIRED SERVICE. THE VEHICLE IS STATIONARY AND IT CONTINUES WHEN IN MOTION.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Feb 2019
Mar 2019

I WAS DRIVING CAR UNDER NORMAL CONDITIONS WHEN THE CHECK ENGINE LIGHT CAME ON. BROGHT VEHICLE TO LOCAL AUTOZONE AND WAS GIVEN A P144C CODE. I BROUGHT CAR TO FORD DEALERSHIP AND WAS TOLD EVAP PURGE VALVE WAS DEFECTIVE AND HAD TO BE REPLCED. INVOICE ALSO SHOWS THAT PCM WAS UPDATED TO LATEST CALIBATRION.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2019
Dec 2018

AIR CONDITIONER COOLING STOPPED WORKING

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Nov 2018
Dec 2018

THE BACK UP CAMERA DOES NOT WORK AND PRESENTS THE FOLLOWING ERROR MESSAGE WHEN PUTTING THE VEHICLE IN REVERSE: REAR VIEW CAMERA NOT AVAILABLE.

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Feb 2018
Apr 2017

DRIVESHAFT VIBRATION GETS WORSE WHEN GOING OVER 45 MILES EVEN WORSE GOING 80

Type: Vehicle, Vehicle: 2016 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Mar 2017

Trend Over Time

Complaints by year

Quick Summary

The 2016 Ford Mustang has 40 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.