6 complaints reported

2018 Ford Mustang Latches/Locks

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
6
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jun 2024

The contact owns a 2018 Ford Mustang. The contact stated that on several occasions while driving at various speeds, the passenger’s side door opened inadvertently. The contact also stated that on several occasions while driving at various speeds, she observed wind coming from the passenger’s side door with the door alarm chime being audible. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Type: Vehicle, Vehicle: 2018 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2024
Jun 2023

The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the front passenger door opened independently. The contact stated that the failure had occurred about six times while he was driving. The contact stated that he contacted the dealer by phone and was advised that the program that covered the failure was 21N10 which had expired two days prior to his phone call. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

Type: Vehicle, Vehicle: 2018 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2023
Oct 2021

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING 60 MPH, THE DRIVER'S SIDE FRONT DOOR OPENED UNEXPECTEDLY. THE CONTACT STATED THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PLANET FORD (20403 I-45, SPRING, TX 77388, (281) 719-3700) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN SPRING IN THE FRONT DRIVER'S SIDE DOOR TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.

Type: Vehicle, Vehicle: 2018 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2021
Aug 2021

Passenger door becomes unlatched and the door open light comes on at high way speeds. I have to stop, open the door and slam it shut. It happens repeatedly.

Type: Vehicle, Vehicle: 2018 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Aug 2021
Jun 2021

The passenger door become unlatched while driving. This happened on numerous occasions.

Type: Vehicle, Vehicle: 2018 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jun 2021
May 2021

Driver's door suddenly unlocks while driving in highway and message appears "Driver Door Ajar". Creates dangerous situation and have to stop to close door properly. This happened 3 in highway in different days and 2 or 3 times every day. Last time with 59244 miles.

Type: Vehicle, Vehicle: 2018 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Apr 2021

Trend Over Time

Complaints by year

Quick Summary

The 2018 Ford Mustang has 6 Latches/Locks complaints on file. Review the timeline above for detailed owner experiences.