2018 Ford Mustang UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Transmission would hesitate and jerk very aggressively. If trying to accelerate, the car wouldn’t move at all. Constantly jerking or pulling forward very hard when shifting from park to drive or even while trying to accelerate. Problems started occurring near 30k miles. The problem was attempted to be fixed by the ford dealership before by replacing the valve body but due to poor inspection another service center confirmed it is a failed CDF drum.
Rear camera safety recall. I've contacted the local dealerships of Galpin Ford and Santa Monica Ford to fix and been denied. This recall is over 1-month now, and they say they do not have the parts to fix and cannot help. This is affecting my safety and a financial inconvenience. Please advise, thank you.
The vehicle is subject to NHTSA Safety Recall 25V572 (Manufacturer Recall Number 25S89) regarding the rear-view camera wiring harness. The manufacturer has notified owners of the safety risk but indicates that the remedy parts are currently unavailable and has failed to provide a specific timeline for repair. I have contacted the authorized dealer and the manufacturer requesting a remedy or an interim inspection, as the rear-view camera is currently functioning correctly with no blank screen or distortion. However, the manufacturer and dealer have refused to perform an inspection to verify the system's safety and close the recall status temporarily. Because the manufacturer cannot provide parts and refuses to offer an inspection-based solution, the vehicle remains flagged with an open safety recall indefinitely. This represents an unreasonable delay in the remedy process, rendering the vehicle unusable for its intended purpose while the manufacturer fails to address the safety defect status.
Sync to my phone works off and on. The radio stays on even when the vehicle is shut off, and media button stopped working.
Clutch pedal is making a creaking sound when pressed and released. This is known on online forums to lead to failure of the welds near the top of the pedal arm where it pivots. This can cause the pedal to come off while driving and is not safe.
Car has issues with SYNC software and Radio Module and the display screen goes black while reverse parking or using the navigation system. Car is with the dealership and they are not able to do diagnosis as ford sync system has issues.
On multiple occasions now, the passenger side door has randomly opened, which sets off the door ajar warning, and I have to pull over and close the door. In addition, again randomly, the passenger side door locks will unlock, then relock, usually several times in rapid succession. Both situations seem to occur only when the vehicle is in drive, and not while in park. The vehicle is available for inspection; Fortunately, no one was sitting in the passenger seat when these instances occured; The problem has not yet been diagnosed by a dealer or service center; It has not been inspected by anyone; There were no warning lamps or messages prior to the failure, only after the door popped open. I am making this report prior to having it inspected by the dealership because it seems to be a very common problem with other Mustang owners as evidenced by this site, as well as on Mustang forums.
The rear backup camera no longer works for my Mustang 2018.
Air Conditioning Evaporator leak, appears to be a design flaw as there are MANY reported failures of the evaporator as well as failures with replacement after the repair is complete. Ford Mustangs appear to be plagued with AC related issues and various TSBs have been issued due to these issues TSB: 18-2255 18-2166 SSM 47967 SSM 48135 SSM-45815 SSM 47850 SSM 47012 SSM 47149
PAINT FADING AROUND THE EDGES OF PANELS ON THE METALLIC BLACK COATING. HAVE MULTIPLE SPOTS WHERE THE PAINT IS FADING OUT TO WHITE
I AM THE OWNER OF THE VEHICLE FORD MUSTANG 2018 PURCHASED IN THE CAR DEALER "AUTOS VEGA DE PR" WHERE TO VERIFY IT AFTER THE PURCHASE I PERCOME THAT IT DOES NOT BRING THE ACCESSORIES OF, REPLACEMENT TIRES, HYDRAULIC CAT AND NUT KEYS. THE SELLER WAS ASKED ABOUT WHERE HE ANSWERED THAT THEY DO NOT ALREADY BRING THAT ACCESSORY BECAUSE I HAVE FREE ASSISTANCE ON THE ROAD. BEFORE THIS ANSWER I WOULD LIKE TO KNOW IF THIS DETERMINATION OF THE MANUFACTURER "FORD COMPANY" IS IN LAW SINCE I UNDERSTAND THAT THE LACK OF SUCH ACCESSORIES EXPOSED THE VEHICLE'S OWNER TO A HAZARD ON THE ROAD AS IT CAN NOT RESOLVE SOME PERCENT QUICKLY AND DEPEND ON A SERVICE THAT I CAN NOT OBTAIN UNLESS I HAVE A TELEPHONE AVAILABLE AT THE MOMENT AND THAT WORKS IN THE AREA WHERE I CAN NOT ACCEPT THAT SITUATION WHICH I THINK IS DANGEROUS TO THE DRIVER. I THEREFORE WANT TO ESTABLISH, TO BE FEASIBLE, A COMPLAINT ABOUT IT.PLEASE REPORT IF I HAVE ANY TOOL FOR THIS SITUATION THAT CAN HELP ME TO BE CORRECT MY APPROACH.
2018 MUSTANG GT BRAND NEW LESS THAN 300 MILES. DURING THE COURSE OF DRIVING ONE MORNING THE CAR ENGINE SHUT OFF 7 TIMES WHILE THE CAR WAS BEING DRIVEN. BROUGHT THE CAR BACK TO THE DEALER WHO WAS ABLE TO RECREATE THE CONDITION AND SUBSEQUENTLY DETERMINED THAT THE PROBLEM WAS A DEFECTIVE THROTTLE AND IT NEEDS TO BE REPLACED. WAS TOLD BY THE DEALER THAT FORD HAS A BACKLOG AND WOULD TAKE THREE WEEKS TO GET THE PART AND THE CAR FIXED.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2018 Ford Mustang has 12 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.