2020 Ford Mustang Electrical System

The contact owns a 2020 Ford Mustang. The contact stated that while driving approximately 35 MPH in inclement weather, the instrument panel went black for approximately 5 seconds and then started operating as designed. The contact stated that the failure reoccurred on several occasions. The contact stated that on one occasion, while driving through a tunnel, the instrument panel went black and then returned to functionality. The vehicle was taken to an independent mechanic; however, the failure was not duplicated, and no fault codes were retrieved. The manufacturer was not notified of the failure. The failure mileage was unknown.

APIM: Failure at 47,,047' Very well known problem! Ford needs to discount or fully replace these components that keep failing.

Two months ago, I brought my 2020 Mustang to the dealership at Surprise Ford in Arizona due to issues with the backup camera. At that time, the vehicle was diagnosed with a failed backup camera, as the screen would consistently go black when the car was shifted into reverse. This posed a clear safety concern. Since then, Ford has released multiple recalls related to backup camera malfunctions in Mustangs from model years 2021 to 2025. The symptoms outlined in these recalls—such as a blank or frozen rearview image—are identical to what I previously reported and experienced with my 2020 Mustang. Given that this is a major safety issue impacting visibility while reversing, and the fact that my vehicle exhibited the same failure pattern prior to the official recall announcement, I am requesting that this issue be reconsidered under the scope of the current recall campaign.

Rear camera is doing the same thing as the other recalls screen glitches when backing up screen turns blue

The rearview camera display threw up a blue screen then proceeded to throw up a back screen and told me “Camera is unavailable. Please contact dealership.” From my knowledge, there is a current recall out for this particular issue. I was attempting to back into a parking spot when this happened and I was surrounded by vehicles when this happened. There were no warnings on the vehicle dash or in the app. I would like this fixed as soon as possible.

The contact owns a 2020 Ford Mustang. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the APIM and FCIM had failed and needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,698.

I drove my car for 22 miles, parked, and after less than one hour we heard a loud noise from the house and upon checking, we noticed the car was on fire. The fire and smoke was coming from underneath the hood (left side). The car had recent software update and the collision detection and traction control were turned-off and unable to turn it back on. Not sure if the software update had anything to do with it, but thought it would be good to mention that. The fire department came out and said it may have been electrical.

The contact owns a 2020 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Drive assist/hill assist malfunctions Timing issue when shifting gears resulting in spark knock Loud high pitch squeal when vehicle is off coming from front right of engine area Due to sporadic malfunctions dealerships are unable to diagnose to fix issues

When trying to start got steering lock malfunction service now. Car would not start stranded for 10 hrs.

TL * THE CONTACT OWNS A 2020 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AND PULLING INTO A PARKING SPOT, THE CONTACT HEARD A LOUD CLICKING SOUND COMING FROM THE VEHICLE. ADDITIONALLY, THE INTERIOR LIGHTS AND HEADLIGHTS STARTED FLICKERING. THE CONTACT STATED THAT THE VEHICLE LOSS MOTIVE POWER AND STALLED, WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO TOWNE FORD OF REDWOOD CITY (1601 EL CAMINO REAL, REDWOOD CITY, CA 94063) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY THE BATTERY HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE . THE FAILURE MILEAGE WAS 20,318.