12 complaints reported

2020 Ford Mustang UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
12
Crashes
0
Fires
1
Injuries
1

Complaint Timeline

Chronological view of owner reports

Dec 2025

The reverse camera is currently on recall. My vehicle has been experiencing intermittent camera issues as the recall describes. Ford's recall resolution states that the issue has to be replicated while with a technician to be fixed. While my vehicle was with the dealership for it's recall inspection the issue was not able to be duplicated regardless of the multiple occurrences over several months. We feel this does not adequately take care of the recalled problem and continues to present a safety concern until it is corrected. The earliest occurrence of this issue was documented on August 29, 2025 and has continued to occur since that date.

Type: Vehicle, Vehicle: 2020 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Aug 2025
Nov 2025

Rear camera recall timely manner complaint 25SA9/25v695

Type: Vehicle, Vehicle: 2020 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2025
Jul 2025

The backup camera stopped working and I notice that there is a big recall on millions of vehicles for the same problem that my vehicle is having. I would also like my backup camera fixed. It just stopped displaying the image and it’s a safety hazard.

Type: Vehicle, Vehicle: 2020 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Nov 2025
Jul 2025

Back up camera is showing the objects behind me on the opposite side that they are on.

Type: Vehicle, Vehicle: 2020 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2025
Jul 2025

Rear view camera occasionally does not display and display reads something like "rear view camera disabled - contact dealer".

Type: Vehicle, Vehicle: 2020 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2025
Jun 2025

My back-up camera is periodically unavailable.

Type: Vehicle, Vehicle: 2020 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2025
Mar 2024 Fire

I rented a 2020 Ford Mustang on 01/16/2024. I drove it home and didn't use it until 01/28/2024 for short trip to the grocery store. I waited in the car and kept it running while my daughter shopped. The car shut itself off twice, but there were no red warning lights. So I restarted with the push button, and after the trip drove the car home and parked in my drive. Two days later, on 02/01/2024, the car ignited itself and burned so hot it set the carport, shed and mobile home on fire, in that order. The fire department were called out and saved part of the mobile home. The car was seen going on fire before the structures. The rental car company used a fire investigation company who towed the car (for evidence). However, they have not given me their report.

Type: Vehicle, Vehicle: 2020 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2024
Jul 2023

2020 FORD MUSTANG. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 20V-575. THE CONSUMER TRIED TO HAVE THE RECALL REPAIRED SEVERAL TIMES OVER A 2 YEAR PERIOD, BUT INFORMED THE CAMERA IS ON BACK ORDER.

Type: Vehicle, Vehicle: 2020 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2023
Feb 2023

Evaporation Core is leaking. Many people have reported the same issue. Refrigerant was leaked into the car while driving and now needs a costly repair. The vehicle was only looked over by a mechanic. There is/was no warning lamps.

Type: Vehicle, Vehicle: 2020 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2023
Jan 2022

Brake light switch stopped working at around 30k miles. Cruise control stopped working and acceleration does not work. Will go no more than 45 mph and stall and stop.

Type: Vehicle, Vehicle: 2020 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2022
Sep 2020

IF DOOE IS NOT FULLY CLOSED AND ENGINE IS SWITCHED TO DRIVE, SYSTEM SAYS TRANSMISSION NOT IN PARK RATHER THAN JUST DOOR AJAR

Type: Vehicle, Vehicle: 2020 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2020
Jul 2020 Injury

WASHING MY CAR AROUND THE EXHAUST PIPES I CUT MY FINGER TO THE BONE. THIS IS THE SECOND TIME I HAVE CUT MYSELF ON THESE PIPES. AFRAID MY SON OR ANOTHER PERSON WILL HAVE THE SAME ISSUE.

Type: Vehicle, Vehicle: 2020 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2020

Trend Over Time

Complaints by year

Quick Summary

The 2020 Ford Mustang has 12 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.