2024 Ford Mustang Electrical System

The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed, the infotainment system failed to display pertinent vehicle information. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the system required a software update. The vehicle was repaired, but the failure reoccurred and had since become a regular failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,000.

In April 2025 as i was driving my vehicle I noticed my digital dashboard completely blacked out for a few minutes then reappeared. at the time i wasn't sure if an update was happening or not. The issue resurfaced late June but was worst. I took the vehicle to my ford dealership in (Courtesy Ford of Conyers,Georgia). They kept the vehicle for a few weeks and replaced the dash. However, the fix was short lived and in I received the back in Aug 2025. With three days of receipt of the vehicle the same problem was still present although the dash had been replaced. Current shop time is approx 30 days. I'm looking at processing this under the GA lemon law.

Condensing Core failed at 16k miles, 2024 new Ecoboost mustang. Been in the shop 3 weeks with no help.

Center dashboard screen visually displaying BACKUP CAMERA, ventilation controls, radio, etc., does not boot leaving screen blank and nonfunctional. This problem did not begin until the NHTSA Campaign Number: 24V802000 software update was installed in January 2025. Safety hazard: Cannot view backup camera. This VIN appears to not have been included yet in current NHTSA Campaign Number: 25V315000 recall.

The center screen / infotainment system will not turn on sometimes when I start the car. I am unable to use the backup camera, navigation, and air conditioning controls.

The contact owns a 2024 Ford Mustang. The contact was made aware of NHTSA Campaign Number: 24V802000 (ELECTRICAL SYSTEM). The vehicle was taken to the dealer for the recall repair. The contact stated that while at the dealer, the dealer informed the contact that the remedy had made the vehicle disabled. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.

The contact owns a 2024 Ford Mustang. The contact stated that while making a left or right turn, the left or right turn signals were activated; however, the audible chime failed to engage. A dealer was not contacted. The vehicle was taken to a dealer, and failure was replicated. The vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure and then transferred the contact to the NHTSA Hotline. The approximate failure mileage was 2,894.

I am concerned about a serious safety recall affecting the vehicle. To date, the manufacturer has not taken corrective action, which has placed an undue amount of stress on me. I respectfully request prompt steps to resolve this issue.

In the morning when I start the car, I have a blank digital instrumentation screen. No way to tell how fast you are driving or how much gas you have and no warning lights. Sometimes it will take over an hour to come back on. Took it to a Ford dealership and they said they could not duplicate the problem, but a service bulletin was out on is problem was out on this to make sure software was up to date. My car is up to date, and I was told Ford was working on the problem if that did not correct it with a time frame of October 2025. I think this is a real safety concern how do they expect me to drive a car with no warning display or knowing how fast I'm driving for a whole year.

The instrument panel goes blank. No way to tell how fast you are driving and no way to see warning lights. Ford has now had the car for over two months now with no solution.

I visited the [XXX] in Greensboro, NC on [XXX], was inside the Y for around five minutes, and when I came out and got back to my car, the car would not start, the battery was completely dead. I called USAA Road Service, they came and said I had a very discharged battery. They helped me get the car started, and I got home OK. I do not know what caused the battery to fail. After the battery failed, It was inspected on July 9, 2024 by Green Ford in Greensboro, and then replaced by the Ford dealer. My safety was at risk because the dealer said the faulty battery probably was responsible for an accelerator problem I am experiencing (detailed in NHTSA complaint number 11619861) and a brake failure which I experienced (detailed in NHTSA complaint number 11619933). The Ford dealer that said the battery was defective, and as I said, replaced it (under the car's warranty). There was no warning that the battery would fail, and I do not know why it failed, and had no reason to believe it would fail. If the Ford dealer kept the failed battery, and still has it, it should be available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, my digital gauge cluster screen will completely go to black, and then it will fade out. This is during normal operation. The gauge cluster does not do any restart animations, so it is as if the screen loses power for a few seconds, or something causes it to stop being displayed.

The contact owns a 2024 Ford Mustang. The contact stated that when the vehicle was started, the contact had to make several attempts before the vehicle started. The contact stated that while driving at 40 MPH, the engine was independently seized. The contact stated that several unknown warning lights were displayed. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The failure reoccurred and was persistent. The control panel display was inoperable and without power at times. The contact stated that water had entered the interior of the vehicle which had caused electrical issues. In addition, the contact stated that when the vehicle was in reverse mode, the engine independently seized, however, the vehicle independently rolled backward. The vehicle was taken back to the dealer again, however the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and the contact was offered to trade in the vehicle at a depreciated value. The failure mileage was approximately 60.

The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed, the horn was pressed however it was not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the clock spring was missing. The vehicle was not repaired due to a parts shortage. The manufacturer was notified of the failure, confirmed the shortage, and referred the contact to the NHTSA hotline for assistance. The failure mileage was 400.