2017 Ford Transit Power Train

The contact owns a 2017 Ford Transit. The contact stated that while driving at 50 MPH, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed, and determined that the transmission sensor had failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.

The Driveshaft Flexible Coupling failed while traveling on Interstate 95 South. It is available for inspection upon request. Multiple recall notices have been issued for this (NHTSA 17V-408) problem, and we have complied with them ALL except for one that we never received, supposedly mailed November of 2019. We have two of the recalled vehicles (2) 2017 Ford Transit Vans. Our safety and the safety of others was put at risk when this Coupling failed while traveling on Interstate 95 South. The Van was being driven by one of my employees and another employee was with him when this occurred, rendering the vehicle completely inoperable. The issue has been confirmed by the dealer and has only been inspected by the service department at the dealership. There was absolutely no warning of any kind, no warning lamps, messages or other symptoms of the problem prior to the failure. Ford has refused to cover the collateral (additional) damages that occurred to the vehicle when the coupling failed. They contend this is because we never complied with recall notice 19S38, dated November 2019. We never received this notice, and Ford has been unwilling to tell us exactly when this notice was mailed. Our contention is that it was not mailed to us, because we initially had this part replaced in July 2018 (due to the first recall 17S15). In reading every notice sent to the Dealers, there is a section, "OWNER NOTIFICATION MAILING SCHEDULE", which states, "The parts to repair this condition are currently not available in sufficient quantities to service all of the affected vehicle configurations. Owners of affected vehicle configurations will be notified in phased mailings to ensure part availability." Ford will not tell us when this was mailed to us. They have continued to push the blame on to the NCDMV (their address database) however we have always received every NCDMV renewal notice for our fleet of 15 vehicles.

This unit has a Failed Torque Converter. I looked online and found that there are hundreds of people (including shipping companies like Amazon) complaining about this issue, but there is no recall for the vehicle. However, they have several recalls for the TC on other models for that year. All complaints state that the TC goes out as low as 60,000 miles, and requires a full transmission rebuild at $3,700-$6200 per vehicle. This only rectifies the issue until the next 60,000 miles and then you have to do it all again?? This is basically a VERY EXPENSIVE lemon.

The contact owns a 2017 Ford Transit. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle made an abnormal rattling sound. The contact stated that the failure also occurred while driving from a complete stop. Additionally, the contact stated that the transmission was skipping gears while driving. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the driveshaft flexible coupling had failed. The vehicle was then taken to the local dealer, where it was being diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V767000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,500.

The contact owns a 2017 Ford Transit. The contact stated while driving approximately 60 MPH, there was an abnormal banging sound underneath the floorboard. The contact pulled over and turned off the vehicle. There was no warning light illuminated. The contact stated that there was fluid puddling underneath the vehicle. The contact had the vehicle towed to a dealer. The dealer informed the contact that the VIN was included in NHTSA Campaign Number: 19V767000 (Power Train), and that the failure was caused by the driveshaft separating from the flexible coupling. The contact was informed that the driveshaft had damaged the transmission and the fuel line. The contact was informed that the recall repair only covered the repair of the driveshaft and flexible coupling, and that he had to cover the repair costs of the other damages. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 113,000.

The contact owns a 2017 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, there was an abnormal banging sound coming from the rear of the vehicle. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact turned off and restarted the vehicle; however, when the vehicle was shifted into drive(D), the vehicle failed to respond. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the driveshaft coupling had failed. The dealer informed the contact that the parts to repair the vehicle was not available. The contact had the vehicle towed to an independent mechanic who repaired the vehicle. The failure mileage was approximately 199,000. Parts distribution disconnect.

The contact owns a 2017 Ford Transit. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V408000 (Power Train); however, the failure recurred. The contact stated that while an employee was driving at an undisclosed high rate of speed, the steering wheel became loose inadvertently. The contact stated that he was concerned that the driveshaft could separate. The vehicle was taken to the dealer, where it was diagnosed and determined that the driveshaft was defective, and the dealer determined that the driveshaft needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V767000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure, but informed the contact that the VIN was not included in a recall. The failure mileage was approximately 180,000.

The contact owns a 2017 Ford Transit. The contact stated while driving 40-50 MPH, the vehicle made an abnormal rattling and humming sound. Additionally, the vehicle was shuddering. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure increased, and the vehicle made an abnormal loud grinding sound. The contact later noticed a burning odor inside the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the driveshaft flexible coupling was fractured. The mechanic determined that the flexible coupling needed to be replaced; however, the part had been discontinued. The vehicle was not repaired. An unknown dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 17V408000 (Power Train); however, the failure persisted. The contact related the failure to NHTSA Campaign Number: 19V767000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.

Driveshaft problems that are under recall.Tried setting up an appointment said they couldn't look at it for 10 weeks couldn't be without vehicle for 10 weeks + how long took to get parts.Scheduled it at another shop went to get parts and they said I could only get price or parts with a service agreement.So I can imagine how much money the recall is going to cost me

I started feeling the van shaking it feels like it came from the back, and causes the steering wheel to shake. I balanced the tires, but that didn't help. I brought it to to Breedman Ford on Waukegan Rd in Glenview IL. I ask them if they ever heard of such a problem they said no. They charged $159 for diagnostics and came up it's the Torque converter clutch that's failing. I did a little research and this seems to be a common problem with these Transits. It so common that they are on back order, or you need to rebuild the converter. The mechanic wants $1500 to repair. I believe this is a failure on the part of Ford and they aren't making a recall. There is a risk of the converter completely failing and not be able to accelerate. Please have Ford fix or pay to fix the converter. Thank you

The contact owns a 2017 Ford Transit. The contact stated while driving 30 MPH, the accelerator pedal was depressed, and the contact felt a vibration coming from underneath the vehicle. The contact took the vehicle to the local dealer who inspected the vehicle and diagnosed the vehicle with a damaged driveshaft that needed to be replaced. The contact previously had the recall repair for the failure performed under NHTSA Campaign Number: 19V767000 (Power Train) on the front section of the driveshaft; however, the rear section of the driveshaft where most of the damage was located, needed to be replaced. The dealer informed the contact that the manufacturer no longer made the part for the vehicle. The contact was informed that an aftermarket part would be ordered to replace the entire driveshaft. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.

The contact owns a 2017 Ford Transit. The contact received notification of NHTSA campaign number: 19V767000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My vehicle is suffering from driveline vibrations, which should be recalled under Ford Safety Recall 19S38. My vehicle build manufacture date and build location fall within the recall window, but for some reason my VIN is not found in the database for this repair to be covered or authorized. To be clear, I am experiencing driveline vibrations at various speeds, which are high frequency, and cause a vehicle pulsing shudder that is relatively violent and loud, causing items in the vehicle to rattle. This recall is a safety concern as Ford describes in their own words: https://ford.oemdtc.com/4634/safety-recall-19s38-driveshaft-flexible-coupling-2015-2017-ford-transit "If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in ‘Park’ but the parking brake is not applied. These scenarios may increase the risk of a crash or injury." There are no warning lamps to identify there is an issue. The vehicle is available for inspection. Ford is requesting a diagnostic fee to address the issue that should be covered under recall as my vehicle's build date and location fall well within the recall window.

VEHICLE SHUDDERS UNDER LIGHT ACCELERATION AS IF ONE WAS TO DRIVE OVER RUMPLE STRIPS. SHUDDER IS INTERMITTENT. TAKEN TO FORD DEALERSHIP WHERE THEY SAY TORQUE CONVERTER IS BAD. $3500 DOLLAR REPAIR.

TRANSMISIN JUMPS IN LOW GEARS AND WHEN USING CRUISE CONTROL IT ALSO JUMPS

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN). THE CONTACT CALLED WYNNE FORD LOCATED AT 1020 W MERCURY BLVD, HAMPTON, VA 23666, AND WAS INFORMED THAT AS PER THE RECALL REMEDY, THE MANUFACTURER WOULD REPLACE THE FLEXIBLE COUPLING EVERY 40,000 MILES UNTIL THE FINAL REMEDY WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED SINCE THE MILEAGE ON THE VEHICLE WAS 24,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

REAR AXLE AND WHEEN CAME OFF THE VAN. THE FIVE BOLTS ALL SHEARED OFF AT THE SAME LOCATION. THEY WERE NOT LOSE AND THAT ALL BROKE EVENLY. THE AXLE THEN CAME OFF WITH THE WHEEN AND TIRE ATTACHED AND THE VAN CONTUNED TO MOVE OVER TO THE SHOLDER. THE VAN WAS MOVING AT 35 MPH AND WAS ON A HIGHWAY ON RAMP. NO SKID MARKS ON SCENE AND ALSO NO INJURYS

I'M HAVING A BIG PROBLEM WITH VIBRATIONS AND NOISE WITH MY VAN. I FEEL A GREAT VIBRATION IN THE STEERING WHEEL AND A GREAT NOISE COMING FROM THE DIFFERENTIAL OF THE CAR.

TRANSIT VAN EXPERIENCES A RESONATING VIBRATION IN THE DRIVESHAFT OR U-JOINTS JUST AS DESCRIBED IN EXISTING RECALL FOR TRANSIT VANS HOWEVER, MY VAN WAS NOT LISTED AS AFFECTED - I CONTEST AND WOULD CONSIDER IT TO BE AFFECTED. TRIES AND BRAKES HAVE BEEN CHANGED AND NOTHING CHANGED THE VIBRATIONS NOTICED AT 40-50 MILES PER HOUR. THEY SEEM TO DISSIPATE ABOVE 60 MPH. THE VIBRATIONS OR FREQUENCY SEEMS TO BE REOCCURING IN SHORT CYCLES AND MOSTLY AUDIBLE THROUGHOUT THE INTERIOR OF THE VAN. THIS HAS BEEN OCCURING SINCE ACQUIRED THE VAN AN HASN'T CHANGED IN 2 YRS.

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD UNKNOWN NOISE UNDERNEATH THE FRONT END OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE DRIVESHAFT WAS DISCONNECTED FROM THE TRANSMISSION COUPLINGS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING 65 MPH, THE VEHICLE SHOOK. UPON INSPECTING UNDERNEATH THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVESHAFT WAS DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ROBIN FORD, INC (100 N MACDADE BLVD, GLENOLDEN, PA 19036, (610) 586-3600) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN) BY THE SAME DEALER. THE FAILURE MILEAGE WAS 31,000.

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 47-57 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE POWER STEERING UNIT WAS REPLACED FOUR TIMES DUE TO SEVERAL FAILURES. THE VEHICLE WAS TAKEN TO COUGHLIN FORD OF CIRCLEVILLE LOCATED AT 24001 US-23, CIRCLEVILLE, OH 43113, (740) 474-3138 TO BE DIAGNOSED. THE CONTACT STATED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE DRIVESHAFT WAS REPLACED HOWEVER, THE FAILURE RECURRED. SEVERAL SHIM KITS WERE USED TO BALANCE THE DRIVESHAFT HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, CASE NUMBER: CAS-17564414. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

NOISE IN REAR END, STARTED AT 30000 MILES. MOST NOTICEABLE WHEN TURNING A CORNER. FORD RECALLED A SIMILAR PROBLEM WITH RECALL # 17S15 IN THEIR 2017 MODEL YEAR TRANSIT VANS. OF WHICH THIS IS ONE! THE PROBLEM IS THE FLEXIBLE COUPLING IN THE REAR END FAILS CAUSING THE DRIVE SHAFT TO FALL OUT.