2001 Honda Civic Suspension

LOUD CLUNKING NOISE COMING FROM FRONT SUSPENSION.*MR THE CONSUMER HAS HAD ONGOING PROBLEMS WITH THE LOUD NOISE COMING FROM THE SUSPENSION. THE DEALER WAS NOTIFIED AND TO DATE PROBLEM HAS NOT BEEN RESOLVED. PLEASE REVIEW FOR FURTHER INVESTIGATIONS. *CB

I OWN A HONDA CIVIC EX 2001, AND THE HANDLING ON THE CAR IS UNSAFE DUE TO FAULTY STRUTS. THE CAR RATTLES AND SHAKES ON EVEN THE SLIGHTEST OF BUMPS. I BOUGHT THE CAR NEW AND HAD THE RIGHT FRONT STRUT REPLACED AT 23,000 MILES. AT 27,000 I HAD TO REPLACE THE LEFT RIGHT STRUT AS WELL. THE PARTS ARE ON BACK ORDER DUE TO WHAT HONDA REP DESCRIBED IS A VERY COMMON PROBLEM ON 2001 HONDA CIVICS. *JB

WHILE DRIVING A NOISE WAS HEARD FROM THE REAR. THE VEHICLE WENT INTO A 180 DEGREE SPIN HITTING A MAILBOX AND CAUSING DAMAGE TO THE VEHICLE. THE ARM, REAR SUSPENSION BROKE DISCONNECTING THE RIGHT REAR WHEEL FROM THE FRAME.*TT *NM

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

FAULTY HANDLING CHARACTERISTICS: ON A FEW OCCASSIONS, WHILE TURNING OR CHANGING LANES AT MODERATE SPEEDS ON PAVEMENT THAT WAS NOT PERFECTLY SMOOTH, THE CAR 'HOPPED' SIDEWAYS UNPREDICTABLY. THIS WAS VERY DISCONCERTING, AND DESPITE THIS MODELS EXCELLENT CRASH-TEST RESULTS, THIS PROBLEM PRESENTS A SAFETY HAZARD. AUTOMOBILE MAGAZINE, APRIL, 2002, P. 124, REFERS TO THIS FRONT SUSPENSION FLAW ON 2001 MODELS ONLY (CORRECTED ON 2002 MODELS) AS "LIKE DRIVING A TIRED, OLD TAXICAB". I'VE ASKED THE SERVICE DEPT. TWICE TO LOOK INTO THE MATTER & RECEIVED NO RESPONSE. I'VE ALSO WRITTEN TO HONDA CORP. IN TORRANCE, CA TWICE, WITH NO RESPONSE TO DATE. I BELIEVE THAT A RECALL OR SIMILAR MEASURE WOULD BE IN ORDER TO REMEDY THIS HANDLING PROBLEM. I WOULD LIKE HONDA TO CORRECT THIS PROBLEM AT NO COST AND PROVIDE ME WITH A LOANER CAR, OR TO REPLACE MY CAR WITH A 2002 CIVIC LX COUPE AT NO COST TO ME. WOULD YOU PLEASE LOOK INTO THIS MATTER AND ADVISE? THANK YOU. SINCERELY, [XXX] (PS - I WILL NOT BE AT MY WORK NUMBER AGAIN UNTIL 4-22-02. PLEASE CONTACT ME BY E-MAIL.)*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

LEFT AND RIGHT FRONT MACPHERSON STRUTS LEAKING, CAUSING FRONT END NOISE AND POOR HANDLING.*AK

WHILE DRIVING, THE VEHICLE VIBRATES AT ABOUT 70 MPH. THE CONSUMER STATED THAT THE MANUFACTURER REFUSES TO DUPLICATE OR REMEDY THE PROBLEM. *YH

WHILE TRAVELING ON HIGHWAY CONSUMER IS HEARING A TICKING NOISE COMING FROM REAR OF VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK

WHEN TURNING SHARPLY TO THE LEFT OR RIGHT THE STEERING WHEEL SHAKES. *AK

LEFT FRONT STRUT IS LEAKING AND IS CAUSING FRONT END NOISE AND POOR HANDLING. *SLC