39 complaints reported

2002 Honda Civic Exterior Lighting

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
39
Crashes
0
Fires
5
Injuries
0

Complaint Timeline

Chronological view of owner reports

Mar 2023

Automatic high beams, etc. Potentially very dangerous to other drivers. Place a limit on the intensity of headlights. Ultra bright lights tend to interfere with me knowing where my own vehicle is on the road.It's getting to be almost a constant anxiety attack driving at night with both on coming and following vehicles with ultra bright lights, including low beams. And if the offending vehicle is a SUV or a pickup it feels like I'm flirting with the distinct possibility of an accident and or injury.

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2023
Dec 2021

WHILE DRIVING THE LOW BEAMS CUT OUT AND THE SWITCH HARNESS PROVED TO BE FAULTY. OTHER HONDA CIVICS OF THAT YEAR HAD THE HEAD LIGHT SWITCH RECALLED BUT MY VIN DIDN'T QUALIFY FOR THE RECALL. THE RECALL IT SHOULD HAVE GOTTEN BUT IT DIDN'T QUALIFY FOR WAS NHTSARECALL NUMBER:12V-136

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2021
Jul 2018

I HAVE NOW READ MORE THAN ONE ARTICLE REGARDING 2002 HONDA CIVIC RECALLS FOR FAULTY HEADLIGHT WIRING CAUSING HEADLIGHT FAILURE. BOTH OF MY HEADLIGHTS FAILED, CAUSING VERY DANGEROUS DRIVING CONDITIONS, IN THE DARK, ON THE FREEWAY, ON CITY STREETS, THAT I WAS UNAWARE OF! NOW HONDA TELLS ME THAT MY VIN NUMBER IS NOT INCLUDED IN THIS RECALL!! THE CONSUMER STATED THE ISSUE HAS BEEN RESOLVED AND REQUESTED TO WITHDRAW THE COMPLAINT. *JS

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2018
Feb 2015

MY PASSENGER HEAD LIGHT IS OUT AGAIN. IT HASN'T HAPPENED IN A YEAR BUT IN THE PAST BOTH LAMPS HAVE WENT OUT MULTIPLE TIMES. I SAW THERE WAS A "SILENT " RECALL ON THE HEAD LIGHTS IN 2012, HOW DO I FIND OUT IF THIS IS THE PROBLEM? I'M THE ONLY OWNER. *TR

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2015
Feb 2015

I WAS RECENTLY DRIVING AND MY HEADLIGHTS STOP WORKING LOW BEAMS THE HIGH BEAMS STILL WORK PERFECTLY BUT THE LOW BEAM DON'T KNOW I BEEN READING AND ON THIS WEBSITE THERE IS A RECALL FOR MY MODEL AND MAKE BUT WHEN I OUT MY VIN NOTHING POPS OUT ...HOW CAN I GET IT FIXED LIKE OTHER DRIVERS

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2015
Nov 2014

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V136000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 82,920.

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2012
Aug 2014

MY CIVIC WAS PREVIOUSLY REPAIRED UNDER A RECALL TO FIX A PROBLEM WITH THE HEADLIGHTS FAILING. AT THAT TIME, THE LIGHTS HAD NOT SHOWN ANY PROBLEMS. THE DEALER REPLACED THE TERMINAL AND WIRING UNDER THE RECALL, BUT DID NOT REPLACE THE COMBINATION SWITCH FOR THE HEADLIGHTS. THEN IN JULY THE LOWBEAM HEADLIGHTS BOTH FAILED. THE DEALER SAID THE PREVIOUS RECALL WOULD NOT COVER THE COMBINATION SWITCH REPLACEMENT SO I REPLACED THE COMBINATION SWITCH MYSELF WHICH RESOLVED THE PROBLEM. THIS PROBLEM IS IDENTICAL TO THE ONE THAT THE RECALL WAS FOR ORIGINALLY AND SINCE THE COMBINATION SWITCH WAS NOT REPLACED AT THAT TIME I THINK THE RECALL SHOULD HAVE COVERED THE REPLACEMENT OF THE SWITCH NOW. *TR

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2014
May 2014

I RECEIVED A RECALL NOTICE IN SEPT. OF 2012 FOR THE WIRING ON THE LOW BEAM HEADLIGHTS, AT THAT TIME THE DEALER DIDN'T HAVE THE PARTS FOR REPAIRS.FINALLY I AM GETTING AROUND TO GETTING IT CORRECTED.BUT WHEN I CALLED THE DEALER THEY REFUSED TO SCHEDULE THIS REPAIR BECAUSE THEY SAID THIS VIN# DOES NOT EXIST.I CALLED HONDA OF USA BUT THEY WOULDN'T SAY WHAT THE PROBLEM IS,BUT IF ISEND A COPY OF MY LICENSE AND REGISTRATION THEY WOULD REVIEW & ADVISE. MY CAR IS TITLED ,TAGGED ,REGISTERED WITH THIS VIN. NOW IT IS RECALLED.HOW AM I SUPPOSED TO PROCEED WITH RECALL 12V-136 IF THE DEALER REFUSES SERVICE. *TR

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2014
Apr 2013

LOW BEAM HEADLIGHTS WENT OUT WITHOUT WARNING. HEADLIGHT BULBS ARE NOT BURNT OUT BUT WILL NOT COME BACK ON. HI BEAM HEADLIGHTS ARE OPERATIVE. FAILURE IS SIMILAR TO THE CAMPAIGN NUMBER 04V086000 BUT HONDA WILL NOT REPAIR BECAUSE THEY SAY MY VIN NUMBER IS NOT IN THE RECALL. NOT SURE WHY, BUT AT HIGH SPEED THIS COULD HAVE VERY EASILY CAUSED A SERIOUS ACCIDENT. *JB

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2013
Dec 2012

TL* THE CONTACT OWNS A 2002 HONDA CIVIC . THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE HEADLIGHTS FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V086000 (EXTERIOR LIGHTING:HEADLIGHTS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 161,000. ..UPDATED 03/21/12 *BF PICTURES RECEIVED 03/29/12

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2012
Oct 2012

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE HEAD LIGHTS FAILED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHERE THEY STATED THAT THE LIGHT BULB WAS FINE BUT THERE WAS A WIRING ISSUE. THE CONTACT HAD PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V136000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) AND TOOK THE VEHICLE TO THE DEALER WHERE THEY STATED THAT THE HEAD LIGHTS HAD BURNED OUT BUT THE REPAIR WAS NOT COVERED UNDER THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000.

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2012
Sep 2012

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE HEADLIGHT LOW BEAM FAILED. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT ILLUMINATING PROPERPERLY WITH THE LOW BEAM; THE CONTACT HAD TO SWITCH TO THE HIGH BEAM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHOM INSPECTED THE VEHICLE. THE FAILURE WAS LOCATED AT THE HEAD LIGHT SWITCH INTERNAL WIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 130,000.

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2012
Sep 2012

WHILE DRIVING AT NIGHT BOTH LOW BEAMS WENT OUT. THREE DAYS LATER RECEIVED A LETTER FROM HONDA CONCERNING RECALL DUE TO LIGHT FAILURE. TOOK IT TO HONDA AND THEY SAID THAT THE CAUSE OF MY FAILURE WAS NOT RECALL RELATED. I FIND IT VERY ODD THAT I WOULD LOSE BOTH MY HEADLIGHTS AT THE SAME TIME A RECALL IS BEING ISSUED AND THEY ARE SAYING IT IS UNRELATED. *TR

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2011
Sep 2012

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS WERE ACTIVATED BUT BOTH HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS IN ORDER TO RESUME DRIVING WITH ILLUMINATION OF THE ROADWAY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V086000 (EXTERIOR LIGHTING:HEADLIGHTS) BUT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2006
May 2012

FOR THE PAST 1.5 YEARS, THE LOW BEAMS FOR BOTH THE DRIVER AND PASSENGER SIDE, HAVE FAILED WITHOUT WARNING WHILE DRIVING. THIS HAS OCCURRED ABOUT 8 TIMES (3-4 TIMES FOR EACH SIDE). AFTER FAILING, A NEW LIGHTBULB WOULD HAVE TO BE INSTALLED. THE LOW BEAM COMPONENT OF THE NEW LIGHTBULB WOULD ONLY LAST ABOUT 2-4 MONTHS BEFORE FAILING AGAIN. HONDA ISSUED A VOLUNTARY RECALL FOR 2002 CIVICS, WHICH DOES NOT DESCRIBE MY PROBLEM. HOWEVER, MY NEIGHBOR RECEIVED NHTSA RECALL 12V-136, WHICH DOES DESCRIBE MY PROBLEM. IT STATES, "THERE IS A POTENTIAL FAILURE WITH THE WIRING OF THE LOW BEAM HEADLIGHTS WHICH MAY CAUSE THE LOW BEAM HEADLIGHTS TO FAIL...THE DEALER WILL REPLACE THE LOW BEAM TERMINAL AND IF NECESSARY THE COMBINATION LIGHTING SWITCH." IN THE VOLUNTARY RECALL, HONDA WILL ONLY REPLACE THE COMBINATION LIGHTING SWITCH. I DO NOT UNDERSTAND WHY THE NHTSA FEELS THAT HONDA SHOULD REPLACE THE LOW BEAM TERMINAL IN THE CR-V MODELS, BUT FOR THE SAME EXACT PROBLEM IN OTHER MODELS, HONDA DOES NOT FEEL THEY SHOULD REPLACE THE LOW BEAM TERMINAL. I BROUGHT MY CIVIC IN FOR THE VOLUNTARY RECALL. MY DRIVER SIDE LOW BEAM HAD ALREADY FAILED (JUST SHY OF TWO MONTHS OLD. THE PASSENGER SIDE IS LIKELY TO FAIL SOON.) AFTER THE WORK WAS COMPLETE, MY LOW BEAM STILL WAS NOT FUNCTIONAL. THE TECHNICIAN EXPLAINED THAT THE RECALL DOES NOT AUTHORIZE HIM TO REPLACE MY LIGHTBULB FREE-OF-CHARGE. WHEN I CALLED AMERICA HONDA, I ASKED ABOUT RECEIVING A REPLACEMENT LIGHTBULB. THE REPRESENTATIVE SAID THAT THE PROBLEM I WAS EXPERIENCING WAS DIFFERENT THAN WHAT THE RECALL COVERED. LATER, HE SAID THAT IF THE WORDING USED IN NHTSA'S RECALL 12V-136 WAS USED, I WOULDN'T EVEN BE ON THE PHONE WITH HIM. HOWEVER, HE EXPLAINED THAT I WOULD HAVE TO PAY FOR THEIR DIAGNOSIS SERVICES, AND IF THE LOW BEAM TERMINAL IS THE CAUSE, I WOULD HAVE TO PAY FOR THAT MYSELF. *TR

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2011
Jan 2012 Fire

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE INOPERABLE. ALSO, THE WIRING HARNESS BEHIND THE BULB AND THE STEERING COLUMN WAS MELTED. THE DEALER ADVISED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V086000 ( EXTERIOR LIGHTING:HEADLIGHTS) AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS AWARE OF THE FAILURE BUT FAILED TO OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 163,000.

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2012
Nov 2011

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THE FAILURE WAS A CONSTANT OCCURRENCE. THE CONTACT HAD TO ENGAGE THE HIGH BEAM LIGHTS WHENEVER OPERATING THE VEHICLE AT NIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MECHANIC INFORMED THE CONTACT THERE WAS A RECALL UNDER THE NHTSA CAMPAIGN ID NUMBER: 04V086000 (EXTERIOR LIGHTING:HEADLIGHTS) WHICH MIGHT HAVE CAUSED THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 06/17/11 *BF UPDATED 07/11/11

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2011
Feb 2011 Fire

TL* THE CONTACT OWNS A 2002 HONDA CIVIC SI. THE CONTACT WAS TRAVELING 45 MPH WHEN A BURNING ODOR EMITTED FROM THE VEHICLE. THE CONTACT LATER NOTICED WIRES FROM THE STEERING COLUMN WERE MELTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER BUT THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V086000 (EXTERIOR LIGHTING: HEADLIGHTS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000.

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2011
Nov 2010

2002 HONDA CIVIC HEADLAMP LENSES ARE NOT ALLOWING ADEQUATE LIGHTING. "*TR

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2010
Oct 2010 Fire

TL*THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT SMELLED A BURNING ODOR NEAR THE DASHBOARD. THE LOW BEAM HEADLIGHTS HAVE FAILED. THE HIGH BEAM LIGHTS WORK NORMALLY; HOWEVER, THE LOW BEAMS DO NOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL CAMPAIGN NUMBER 04V086000, EXTERIOR LIGHTING:HEADLIGHTS. THE FAILURE AND CURRENT MILEAGES WERE 210,000.

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2010
Oct 2010

TL*THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING 35 MPH AT NIGHT THE FRONT TWO LOW BEAMS MALFUNCTIONED MAKING THE ROAD VERY DIFFICULT TO SEE. THE DEALER WAS CONTACTED AND STATED THAT THERE WERE NO RELATED RECALLS AND REFUSED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 86000. THE CURRENT MILEAGE WAS 88000. UPDATED 01/31/11 *BF UPDATED 03/22/11

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2010
Jan 2010

2002 HONDA CIVIC (RECALL 00-02 INSIGHT/01-02 ) MY 2002 HONDA CIVIC WAS RECALLED AND UNSATIFACTORY FIXED BY HONDA DEALER BECAUSE THE HEADLIGHT LOW BEAM HAS FAILED AGAIN WITHOUT WARNING EVEN THOUGH THE BULBS ARE OK. THE HONDA DEALER & THE HONDA USA CUSTOMER SERVICE HAVE REFUSED TO REPAIR THIS PROBLEM UNDER WARRANTY. *TR

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2009
Aug 2009

SUDDEN FAILURE OF HEAD LIGHT LOW BEAMS, DUE TO OVERHEATING OF HEAD LIGHT SWITCH. DAMAGE TO BOTH SWITCH AND COUPLER HAVE OCCURRED. MY MECHANIC DIAGNOSED THIS PROBLEM ON MY VEHICLE WHEN I TOOK IT TO HIM AFTER SUDDEN LOW BEAM HEADLIGHT FAILURE WHILE DRIVING AT NIGHT. THE EXACT SAME PROBLEM IS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 04V086000, FOR HONDA CIVIC 2002 VEHICLES. HONDA HAD THEIR OWN RECALL FOR THIS PROBLEM, UNDER "CAMPAIGN P23." I HAVE A 2002 HONDA CIVIC, BUT AMERICAN HONDA MOTOR CORP. SAYS THAT MY PARTICULAR VIN NUMBER IS NOT COVERED UNDER THEIR RECALL. I AM REQUESTING THAT THE RECALL BE EXTENDED TO INCLUDE MY VIN NUMBER VEHICLE. THANK YOU. *TR

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2009
Dec 2008

TL*THE CONTACT OWNS A 2002 HONDA CIVIC. IMMEDIATELY BEFORE DRIVING THE VEHICLE, THE CONTACT ACTIVATED THE HEADLIGHTS AND THEY QUICKLY SHUT OFF. SHE CHECKED THE LIGHTS AND NOTICED THAT BOTH HEADLIGHTS HAD BLOWN OUT. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V086000 (EXTERIOR LIGHTING:HEADLIGHTS). ANOTHER DEALER STATED THAT THEY NEVER HEARD OF THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 150,000.

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2008
Oct 2008

ON THURSDAY 10SEP2008 I ARRIVED HOME IN THE EVENING AND DISCOVERED THAT BOTH OF MY LOW BEAM HEADLIGHTS WERE OUT. I DO NOT KNOW EXACTLY WHEN THEY WENT OUT, BUT I CLEARLY HAD JUST DRIVEN HOME IN THE DARK WITH NO HEADLIGHTS. I CHANGED BULB, CHECKED FUSES, ETC WITH NO USEFUL RESULT. ONLINE SEARCH REVEALED NHTSA RECALL 04V086000, WHICH INCLUDES THE MAKE, MODEL, AND YEAR OF MY VEHICLE. I WAS OUT OF TOWN (NOT USING CAR) FOR A BIT OVER A WEEK, AND THEN ON 20SEP2008 I TOOK THE VEHICLE TO THE HONDA DEALERSHIP (OURISMAN HONDA IN BETHESDA MD). DEALERSHIP REPAIRED THE PROBLEM, BUT REQUIRED ME TO PAY FOR REPAIR ($358.76) BECAUSE MY VIN WAS NOT IN THE RANGE LISTED IN THE RECALL. THE VIN ON MY VEHICLE IS , WHILE THE RECALL INCLUDED THE RANGE SHHEP3...2U300001 THRU SHHEP3...2U300222. THE MILEAGE ON MY VEHICLE AT THE TIME OF REPAIR WAS 46313. DEALERSHIP SERVICE WRITER (JUAN QUINTERO) GAVE ME A COPY OF HONDA SERVICE BULLETIN 04-015, WHICH WAS ABOUT THIS RECALL. SERVICE WRITER TOLD ME THAT THE REPAIR THEY PERFORMED TO FIX THE PROBLEM WAS EXACTLY WHAT WAS DESCRIBED IN THE BULLETIN. ON 02OCT2008 I CALLED HONDA (1-800-999-1009) TO REQUEST THAT THEY COVER THE REPAIR. THE PHONE REP WAS PRETTY FIRM THAT THIS WAS NOT COVERED BECAUSE THE VIN WASN'T IN RANGE. SHE SAID I COULD REQUEST ADDITIONAL REVIEW AND SAID THAT THIS WAS ENTERED AS CASE NUMBER N032008-10-0200448 I HAVE NOT YET REQUESTED REVIEW OF THIS CASE, LARGELY BECAUSE I HAVE FOUND SEVERAL OTHER PEOPLE WHO HAD THE SAME PROBLEM WITH OUT-OF-RANGE VINS, AND NONE OF THEM SEEM TO HAVE SUCCEEDED IN GETTING HONDA TO COVER THE REPAIR. *TR

Type: Vehicle, Vehicle: 2002 HONDA CIVIC, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2008

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Quick Summary

The 2002 Honda Civic has 39 Exterior Lighting complaints on file. Review the timeline above for detailed owner experiences.