2002 Honda Civic Suspension

DURING LAST YEAR NY STATE INSPECTION, A TECHNICIAN SAID, THE TWO FRONT STRUT WAS LEAKED; LATER ON WHEN I AM DRIVING THE CAR, I CAN HEAR A NOISE AND FEEL IT UNCOMFORTABLE AND UNSAFE. SO THIS YEAR INSPECTION IN PEP BOYS (STORE ID # 1072), I WAS ASKED TO REPLACE THE TWO, BY MONROE PART # 71433/71434, $204.39 PER UNIT.

ROUTINE INSPECTION BY SERVICE PERSONNEL REVEALED BOTH FRONT STRUTS WERE LEAKING AND REQUIRED REPLACEMENT. HONDA CIVIC HAD APPROXIMATELY 85,000 MILES, TECHNICIAN STATED THAT IT IS RARE TO HAVE BOTH GO BAD AT THE SAME TIME. *TR

TL* - THE CONTACT STATED THAT THE PASSENGER SIDE STRUT WAS LEAKING. THE CONTACT CALLED HONDA AND WAS TOLD THAT THIS WAS AN ISSUE BUT, THEIR IS NO RECALL BECAUSE IT IS NOT A SAFETY ISSUE. THE CONTACT TOOK THE CAR TO THE DEALER, WHO IS WILLING TO REPLACE THE PART AT NO CHARGE BUT THE CONTACT WILL HAVE TO PAY FOR THE LABOR AND ALIGNMENT.

TL* - THE CONTACT SAYS THE FRONT STRUTS ARE LEAKING. HIS ODOMETER CURRENTLY HAS 32,000 MILES. THE CAR HAS BEEN SERVICED ONCE SINCE THE DATE OF PURCHASE AND PROBLEM IS STILL OCCURRING. A MECHANIC SAID THAT THE PROBLEM IS NORMAL.

DT*: THE CONTACT STATED THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP 6 TIMES TO DETERMINE WHAT IS CAUSING A LOUD CLICKING NOISE AT 5MPH IN THE FRONT SUSPENSION. THE DEALERSHIP IS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED. HOWEVER, NO REPAIRS HAVE BEEN MADE.

EXPERIENCED SEVERE FRONT END VIBRATION, HAD TO REPLACE LEFT AND RIGHT FRONT STRUTS AND STRUT BEARINGS. HONDA WAS AWARE OF THIS DEFECT, COST SHOULD BE COVERED UNDER A RECALL. *AK

WHILE DRIVING AT ABOUT 50 MPH HEAR A NOISE AND LOST CONTROL OF THE CAR. STILL HOLDING THE STEERING WHEEL. *JB

WHILE DRIVING A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK

FRONT STRUT FAILURE ON 2002 CIVIC COUPE EX AT ONLY 47,000 MILES. CHARGED FOR REPAIR DESPITE EARLY STRUT FAILURE BEING A KNOWN FACTORY DEFECT.*AK

WHILE DRIVING AT 30 MPH ON A SMOOTH ROAD THE VEHICLE SUDDENLY PULLED TO THE RIGHT THEN TO THE LEFT AND STRUCK A VEHICLE ON THE OPPOSITE LANE. THERE WAS NO WARNING. EVERYTHING WAS WORKING UNTIL THE TIME OF THE INCIDENT. THE DRIVER SUSTAINED BROKEN RIBS AND THE TWO CHILDREN IN THE BACK SEAT SUSTAINED BRUISES AND CUTS. *AK THE VEHICLE WAS A TOTALED . *SC *JB

MY COMPLAINT IS REGARDING THE FRONT LEFT (DRIVER'S SIDE) STRUT ON A 2002 HONDA CIVIC EX COUPE. AFTER A TRIP TO THE DEALERSHIP FOR A ROUTINE OIL CHANGE THE SERVICE ATTENDANT NOTIFIED ME OF THE FRONT LEFT STRUT LEAKING OIL AND NEEDED TO BE REPLACED. WITH AS FEW MILES AS THE VEHICLE HAS ON IT I FEEL SOMETHING LIKE THIS SHOULD NOT FAIL. MY CONCERN IS THE NOTICEABLE TIRE MOVEMENT WHEN DRIVING AT HIGHER SPEEDS AND ON ROUGH SURFACES. HONDA'S FIX FOR THE PROBLEM IS REPLACING THE STRUT WITH THE EXACT SAME STRUT WHICH NUMBEROUS FAILURES HAVE OCCURED. IN MY OPINION IT IS A MATTER OF TIME BEFORE THIS CAUSES AN ACCIDENT DUE TO LOSS OF CONTROL OF THE VEHICLE. *AK

THE VEHICLE HIT A BUMP IN THE ROAD AND THE VEHICLE HOPPED TO THE RIGHT. WHEN THE DRIVER APPLIED THE BRAKES FORCEFULLY THE VEHICLE SLID TO THE RIGHT INSTEAD OF FORWARD. *NLM

FRONT LEFT STRUT FAILURE. *AK

I WAS HEARING NOISES THE PASSENGER SIDE OF MY 2002 HONDA CIVIC. I TOOK TO HERITAGE HONDA IN WESTMINSTER, MD TO HAVE THEM CHECK IT OUT. THE DEALERSHIP INFORMED ME THE PASSENGER SIDE STRUT WAS DEFECTIVE AND HAD TO BE REPLACED. IT HAS BEEN SIX WEEKS SINCE THE ORIGINAL COMPLAINT AND THE STRUT HAS NOT BEEN REPLACED. I CONTACTED HONDA MOTOR CAR IN CALIFORNIA, THEY ADMITTED TO A PROBLEM WITH THE STRUT, BUT SAID IT WAS NOT A DEFECT OR RECALL. I FILE A CASE WITH HONDA. THIS A SAFETY ISSUE AND SHOULD BE ADDRESSED. *NLM

WHILE DRIVING THE VEHICLES FRONT SUSPENSION FAILED. THE DEALER WAS NOTIFIED. *NLM

LOSS OF STEERING AND CONTROL WHILE DRIVING DUE TO DEFECTIVE STRUTS. DEALER AND MANUFACTURER BOTH AWARE OF PROBLEM, HOWEVER NATION-WIDE BACK ORDER ON PARTS. NO IDEA WHEN PARTS WILL BE SHIPPED. VEHICLES ABILITY TO DRIVE SAFELY DIMINISHING EACH DAY. HONDA DOES NOT SEEM TO CARE.

THE VEHICLE EXPERIENCED SEVERE VIBRATION, THE DEALER STATED THE FRONT STRUTS NEEDED TO BE REPLACED, HOWEVER THERE WAS A NATION WIDE BACK ORDER. *JB *TT

CONSUMER WAS INFORMED NO PARTS AVAILABLE REGARDING THE RECALL ON THE STRUTS.*JB

TOOK MY 2002 CIVIC TO THE DEALER FOR ROAD VIBRATION, AUDIBLE POPPING FROM FRONT END WHEN APPLYING THE BRAKES (INCLUDES FEELING THE "POP" THROUGH THE BRAKE PEDAL) CLUNKING AND POPPING WHEN TURNING THE STEERING WHEEL, CLUNKING AND POPPING WHEN ENCOUNTERING ANY BUMPS. SYMPTOMS ARE GETTING PROGRESSIVELY WORSE. ADVISED BY DEALER THAT THIS IS A PROBLEM WITH THE CIVIC......MAY TAKE UPWARDS OF THREE WEEKS TO GET PARTS......MAY EVENTUALLY TURN INTO A RECALL.......MEANWHILE, CONTRARY TO ANYONE WITH ANY TYPE OF COMMON SENSE, HONDA EXPECTS US TO KEEP DRIVING THE CAR. I ASKED IF THEY WOULD RECOMMEND ANYONE IGNORING THE SYMPTOMS,...THEY SAID NO!. BUT STILL EXPECT ME TO DRIVE THE VEHICLE. TYPICAL ATTITUDE THAT NOTHING WILL BE DONE UNTIL SOMEONE GETS KILLED! *NLM

PROBLEMS WITH RIGHT FRONT STRUT. DEALER WAS CONTACTED AND STATED AND THAT THEY DON'T HAVE THE PART ON STOCK AND THEY HAVE A BACK ORDER. MANUFACTURE WAS CONTACTED AND HAS STATED THE SAME THING AS THE DEALER .ALSO STATED THAT THIS ONLY HAPPENS ON THE TO DOOR COUPE EX. TS NO DATE YET FOR REPAIRS. *TT

CREAK NOISE FROM THE REAR OF THE CAR AND A LOUD NOISE FROM LEFT FRONT. HONDA DEALER SAID MCPHERSON STRUTS WERE LEAKING OIL. *TT

THERE IS A RATTLING NOISE COMING FROM OR BETWEEN THE DRIVER AND THE FRONT SUSPECION. TOOK IT TO THE DEALER THEY INSTALLED A SMALL PIECE OF GASKET BETWEEN THE VEHICLE FRAME AND THE FRONT SHOCKS, THE PROBLEM WAS BACK AS I WAS LEAVING THE DEALER. MR

WHILE I RODE THE MOTORCYCLE'S FRONT END (STEERING & TIRE/WHEEL) VIBRATED WITH EXTREME VIGOR, PULLED ME DOWN TO THE SIDE, AND FORCED ME TO LOSE CONTROL OF THE BIKE WHICH RESULTED IN A CRASH.*AK

WHEN ON THE FREEWAY GOING 70MPH OVER A SERIES OF EVENLY SPACED ROAD BUMPS BETWEEN THE SECTIONS OF THE ROADWAY, THE CAR BOUNCED HIGHER WITH EACH BUMP UNTIL IT SEEMED AS IF IT WOULD LIFT OFF THE ROAD, LIKE A TRAMPOLINE EFFECT. THIS IS A BRAND-NEW MODEL, SO OTHERS MAY EVENTUALLY REPORT THE PROBLEM TOO. I AM AFRAID TO DRIVE ON THE FREEWAY FOR FEAR THAT THE CAR WOULD LEAVE THE ROAD IF IT WENT OVER AN EVEN LONGER SERIES OF BUMPS. WHEN I BROUGHT THIS PROBLEM TO THE DEALER ON MAY 10, THEY TEST DROVE THE CAR BUT COULD NOT DUPLICATE THE PROBLEM BECAUSE THEY COULD NOT FIND A SERIES OF ROAD BUMPS EQUIDISTANT FROM EACH OTHER. I TRIED TO CALL HONDA, BUT WAS DISCONNECTED IN THE MIDDLE OF TALKING TO A REPRESENTATIVE. I AM HEARING IMPAIRED AND USE A RELAY OPERATOR. IT APPEARED I WAS HUNG UP ON BECAUSE OF USING A TDD.*AK