2002 Honda CR-V EQUIPMENT
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
IN 2006 WITH 66000 MILES AND UNDER NORMAL DRIVING CONDITIONS THE AIR CONDITIONING SYSTEM STARTED TO GIVE OFF BURNING SMELL WHICH CAUSED HEADACHES AND NAUSEA BEFORE THE SYSTEM FAILED COMPLETELY. A/C COMPRESSOR WAS FOUND TO HAVE FAILED AND IT WAS REPLACED. THEN IN AUGUST 2013 WITH 95000 MILES THE UNIT FAILED AGAIN WITH THE SAME ISSUE AND SAME TOXIC FUMES. AM CONCERNED ABOUT THE HEALTH IMPACT OF THIS ESPECIALLY DUE TO THE FREQUENCY OF THIS FAILURE. RESEARCH HAS SHOWN THAT THIS COMPONENT IS OF INADEQUATE DESIGN AND HONDA LOST A CLASS ACTION LAWSUIT DUE TO FREQUENT FAILURES. THIS FAILURE RATE, WHILE NOT IMPACTING THE SAFETY OF THE CAR, DOES HAVE POTENTIAL HEALTH HAZARDS FOR THE OCCUPANTS BEYOND REASONABLE RISK. *JB
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE AIR CONDITIONER MALFUNCTIONED DUE TO A FAULTY A/C COMPRESSOR. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER STATED THAT THE AIR CONDITIONER WAS NOT A SAFETY RELATED ISSUE SO THERE WAS NOTHING THEY COULD DO TO ASSIST WITH REPAIRS. THE FAILURE MILEAGE WAS 97,000.
HONDA CRV 2002 AC WENT OUT ABOUT 2 MONTHS AGO. I WAS TOLD THE AC COMPRESSOR NEED TO BE REPLACE ALONG WITH RECEIVER DRIER AND ORIFICE TUBE. IT WILL COST AROUND $2500.00. HONDA OF AMERICA KNOWS THAT HAVE A PROBLEM WITH IT. *TT
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, A BANGING NOISE COULD BE HEARD COMING FROM THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE COMPRESSOR WAS DETERIORATING INTERNALLY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE AIR CONDITIONER WOULD ONLY BLOW HOT AIR. THE VEHICLE WAS TAKEN TO BOTH A LOCAL MECHANIC AND AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO REPLACE THE AIR COMPRESSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED TO REPORT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 138,000.
ON JULY 15TH, THE ENGINE OF OUR CR-V ALL OF A SUDDEN HAD AN EXTRA LOAD ON IT. WE SHUT OFF THE AC AND THE EXTRA LOAD WENT AWAY. THE NEXT DAY, ABOUT 140 MILES INTO A TRIP THE AC STOPPED WORKING. WE TOOK THE VEHICLE TO TWO SEPARATE MECHANICS. THE NON-HONDA MECHANIC SAID THAT THERE WES A SERVICE BULLETIN ON THE AC STATING THAT THE COMPLETE AC SYSTEM HAD TO BE REPLACED. THE HONDA MECHANIC STATED ONLY THE COMPRESSOR AND THE CONDENSER HAD TO BE REPLACED. EITHER ONE IS EXTREME MONEY. THIS SEEMS TO BE A DESIGN FLAW WITH THE AC COMPRESSOR SUCH THAT WHEN IT FAILS IT DISTRIBUTES METAL THROUGHOUT THE AC SYSTEM. HONDA WILL NOT ACKNOWLEDGE ANY FAULT. *TR
AC COMPRESSOR FAILED. MANY COMPLAINTS FROM OTHERS ABOUT THIS PROBLEM. HONDA HAS DEFECTIVE PARTS. *TR
AIR CONDITIONER FAILURE FOUR TIMES ON 2002 HONDA CRV. *TR
I'VE HAD TO REPLACE THE AIRCONDITIONING IN MY 2002 HONDA CRV TWICE SINCE BUYING IT NEW IN DEC. 2001. THE FIRST TIME I HAD IT REPLACED AT THE DEALER FOR OVER $2800 IN 2004; I AGAIN HAD IT REPLACED IN MAY 2009 AT A LOCAL SHOP FOR $1000. *TR
WE HAVE A 2002 HONDA CR V WITH 102,000 MILES ON IT. THE AIR CONDITIONER COMPRESSOR EXPLODED, CONTAMINATING THE AIR CONDITIONER SYSTEM. I HAVE LEARNED THAT THIS IS A REGULARLY RECURRING PROBLEM WITH HONDA, BUT THEY REFUSE TO CORRECT THE PROBLEM AND REFUSE TO HELP THE CONSUMER. *TR
I OWN A 2002 HONDA CR-V EX AND ITS HAS 75,780 MILES ON IT AND TODAY THE AIR CONDITIONER PUMP HAS FAILED. THE PUMP HAS FRAGMENTED PARTS INTO THE WHOLE A/C SYSTEM AND WILL BE A RATHER HIGH REPAIR RATE FROM MY LOCAL SHOP. *TR
AIR CONDITIONING SYSTEM - COMPLETE FAILURE - $2,000 REPAIR. *TR
I'M THE OWNER OF A 2002 HONDA CR-V AND HAVE HAD PROBLEMS WITH THE A/C BLOWING HOT AIR AND NOW IT'S COMPLETELY STOPPED. I'M READING HUNDREDS OF POSTS FROM OTHER CR-V OWNERS WITH THE SAME PROBLEM AND THOUSANDS OF DOLLARS IN REPAIRS. THIS IS RIDICULOUS. HONDA NEEDS TO TAKE RESPONSIBILITY. NOT ONLY IS THIS CONSUMER FRAUD, IT IS A SAFETY ISSUE. *TR
MY 2002 HONDA CR-V WITH 70,000MI AIR CONDITIONER CLUTCH STOPPED WORKING. THIS SEEMS TO BE A TREND WITH OTHERS HONDA CR-V OWNERS. *TR
DRIVING APPROX. 25 MILES, 85 F. VERY LOUD NOISE FROM UNDER THE HOOD FOR ABOUT 15 SECONDS, LOUD POP, STRANGE SMELL LIKE SOMETHING BURNING. A/C STOPPED WORKING. CHECKED UNDER THE HOOD, NO VISIBLE SIGNS OF PROBLEM. A/C NO LONGER WORKS. *TR
IN 2006, THE AIR CONDITIONING COMPRESSOR FAILED IN OUR 2002 HONDA CRV. THE CAR HAD ABOUT 63,000 MILES AT THE TIME. OUR HONDA DEALER SAID THE WARRANTY HAD EXPIRED AND THE PART WAS NOT COVERED BY A RECALL. WE PURCHASED A NEW HONDA REPLACEMENT COMPRESSOR AND HAD IT INSTALLED AT A LOCAL SHOP BECAUSE HONDA'S LABOR PRICE WAS OUTRAGEOUS...OVER $3000! THIS REPAIR COST US ABOUT $2500. IN 2007, THE COMPRESSOR FAILED AGAIN AT 78,000 MILES. WE CHECKED WITH THE HONDA DEALER AGAIN, AND WERE TOLD THAT THE PART WAS NOT COVERED BY A RECALL. THEY SAID THERE WAS METAL PIECES IN THE LINES AND THE ENTIRE AIR CONDITIONING SYSTEM HAD TO BE REPLACED. IT WOULD COST $4000 TO HAVE THE SYSTEM REPLACED. AGAIN, I PURCHASED HONDA REPLACEMENT PARTS AND HAD A LOCAL SHOP INSTALL THE NEW AIR CONDITIONING SYSTEM. THIS TIME I PAID $3200, WHICH INCLUDED A DISCOUNT ON THE LABOR RATE BECAUSE THEY HAD REPLACED THE COMPRESSOR BEFORE. WE WERE WITHOUT OUR CRV FOR OVER TWO WEEKS DURING THE HOTTEST TIME OF THE YEAR (TEMPS ABOVE 100 F). THIS WAS A TERRIBLE INCONVENIENCE, AND A FINANCIAL BURDEN. MANY OTHER HONDA CRV OWNERS HAVE HAD THE SAME PROBLEM, SO THIS IS CLEARLY A MANUFACTURING DEFECT. I SUSPECT THERE IS, OR WILL BE, A CLASS ACTION SUIT AGAINST HONDA. I HAVEN'T FOUND A WAY TO JOIN THE SUIT, BUT I AM LOOKING. SOMETHING SHOULD BE DONE ABOUT THIS PROBLEM. *TR
TL* - THE CONTACT OWNS A 2002 HONDA CRV. THE AIR CONDITIONER STOPPED WORKING. THE DEALER DIAGNOSED THE VEHICLE AS NEEDING A NEW AIR CONDITIONING SYSTEM. THE FAILURE MILEAGE WAS 116,000. THE CONTACT STATED THAT BECAUSE THE AIR CONDITIONER DID NOT WORK THE WINDOWS FOGGED UP. THE CONTACT HAS AN ESTIMATE OF REPAIR INVOICE. THE CURRENT MILEAGE WAS 142,000.*AK UPDATED 10/03/08 *BF UPATED 10/07/08. *JB
ON MARCH OF 2005 I HEARD A LOUD NOISE AND MY A/C STOP BLOWING COLD AIR, I TOOK IT TO THE MECHANIC AND THE ENTIRE A/C UNIT HAD TO BE REPLACED AND COULD ONLY BE DONE WITH THE ORIGINAL HONDA UNIT BECAUSE NO OTHER FITS THE VEHICLE, IT WAS REPLACED, ON AUGUST 2005 THE A/C STOPPED BLOWING COLD AIR AGAIN AND THE CLUTCH HAD TO BE REPLACED BUT WAS UNDER GUARANTEE, NOW SEPTEMBER 2007 THE A/C HAS IS NOT BLOWING COLD AIR AND IS MAKING A THUMPING SOUND. *TR
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 50 MPH, THE CONTACT HEARD A LOUD BANGING NOISE COMING FROM THE FRONT OF THE VEHICLE. AS A RESULT, THE AIR CONDITIONER BEGAN TO BLOW HOT AIR. THE DEALER STATED THAT THE AIR CONDITIONING NEEDED TO BE REPLACED. AS OF SEPTEMBER 14, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 64,000.
I HAVE A 2002 HONDA CRV. WHILE I WAS DRIVING LAST WEEK IT SUDDENLY BEGAN MAKING A LOUD RACKET UNDER THE HOOD AND THE A/C STOPPED PUTTING OUT COLD AIR. I TURNED OFF THE A/C AND THE NOISE STOPPED. I TOOK IT TO THE DEALERSHIP AND THEY SAID THE COMPRESSOR, CONDENSOR AND DRYER MUST BE REPLACED BECAUSE IT HAD EXPLODED. THIS COST $1900 TO REPAIR. AFTER READING ON THE INTERNET I SAW WHERE SEVERAL HONDAS HAVE HAD THIS PROBLEM. IT SEEMS TO BE A MANUFACTURER DEFECT OF SOME SORT. I'M VERY DISAPPOINTED THAT HONDA HAS NOT TURNED OUT TO BE AS RELIABLE A VEHICLE AS I EXPECTED. *JB
WHILE DRIVING DOWN THE HIGHWAY, I HEARD AN ODD, CONTINUOUS NOISE THAT MADE ME THINK THAT IT WAS MY AC. I IMMEDIATELY SWITCHED OFF THE AC, BUT THE NOISE CONTINUED BRIEFLY AND THEN WAS FOLLOWED BY A LOUD BANG FROM THE ENGINE COMPARTMENT AND THE SOUND OF SOMETHING BREAKING LOOSE AND FLAPPING AROUND THE ENGINE COMPARTMENT. WHEN I COULD SAFELY STOP, I TURNED THE AC BACK ON. THE FAN RAN BUT THE AIR WAS NOT COLD. WHEN I CALLED HONDA SERVICE, THE REPRESENTATIVE TOLD ME HE KNEW WHAT THE PROBLEM WAS AS HE HAD THE SAME THING HAPPENED TO HIM. HE SAID THE COMPRESSOR CLUTCH BROKE AND BECAUSE OF THE SYSTEM DESIGN, THE BREAKAGE SENT METAL SHARDS THROUGHOUT THE AC SYSTEM, REQUIRING REPLACEMENT OF THE ENTIRE AC UNIT EXCEPT FOR A COUPLE OF HOSES. HE QUOTED $2900 FOR THE REPAIR. MY VEHICLE HAS HAD THE RECOMMENDED SERVICE MAINTENANCE AND HAD IN FACT BEEN SERVICED JUST PRIOR TO THE BREAKAGE. AS FAILURE SEEMED PREMATURE AND THE AC DESIGN FLAWED, I SEARCHED THE INTERNET FOR SIMILAR COMPLAINTS. I FOUND A DISCUSSION TOPIC AT EDMUNDS.COM DEVOTED SOLELY TO THIS PROBLEM (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0D3FBB.F0D3FB5/0). AS HONDA HAS OFFERED A COURTESY REPAIR TO SOME CUSTOMERS, THEY ARE OBVIOUSLY AWARE OF THE DEFECTIVE COMPRESSOR. *NM
HEARD A CLUNK TYPE NOISE IN ENGINE AREA OF CAR. REPORTED THIS TO MECHANIC AND HE DIAGNOSED THE COMPRESSOR OF THE AC HAD LOCKED UP, THE SHAFT HAD TWISTED OFF,& THE OUTER CLUTCH PLATE WAS MISSING . THIS WAS A 2002 HONDA CR-V WITH 62,212 MILES WITH A REPAIR BILL OF $1729.83. THE CAR HAD NOT BEEN ABUSED OR WRECKED. *NM
I OWN A HONDA CRV MINIVAN AND RECENTLY THE COMPRESSOR IN THE AIR CONDITIONING SYSTEM SUDDENLY FAILED. THE HONDA DEALER SAID "IT EXPLODED AND CONTAMINATED THE WHOLE AC SYSTEM" AND THAT THE ENTIRE SYSTEM NEEDED TO BE REPLACED! A HONDA EMPLOYEE TOLD ME THAT HE HAS COME ACROSS THIS SAME PROBLEM WITH SEVERAL CRV'S AC SYSTEMS WHICH HAD FAILED AND THAT I SHOULD TALK TO HONDA USA CUSTOMER SERVICE CONCERNING THE A/C PROBLEM. CUSTOMER SERVICE TOLD ME IT WOULD COST $2,500 DOLLARS FOR THE NEW SYSTEM, AND REFUSED TO ACKNOWLEDGE THAT THERE WAS A PROBLEM WITH THE SYSTEMS WHEN I SUGGESTED THIS APPEARED TO BE A MANUFACTURERS' DEFECT. IN THE END, THEY GAVE ME "A DEAL" AND ONLY(!) CHARGED ME $1,900 TO REPLACE THE SYSTEM, WHICH I PAID. I SEARCHED THE INTERNET AND FOUND DOZENS OF A/C FAILURES IN THE HONDA CRV! I ALSO SPOKE TO A FELLOW EMPLOYEE WHO HAD A FAILURE AT 24,000 MILES, AND NOTED THAT AMONG THE INTERNET SEARCHES MANY OF THE SIMILAR A/C PROBLEMS OCCURRED IN CRVS WITH VERY LOW MILEAGE. ONE OF THE WEBSITES WAS EDMUNDS.COM ?? INSIDE LINE FORUM AT: HTTP://TOWNHALL-TALK.EDMUNDS.COM/[email protected]@.EF026C3!KEYWORDS=ALLIN%3AMSGTEXT%20LIMIT%3A.EF026C3%20AC&COUNT=20 I CAN SEND FOR YOUR REVIEW SOME OF RESEARCH WHICH SHOWS MANY EXAMPLES OF THE SAME PROBLEM OCCURRING AT DIFFERENT MILEAGES, BUT I'M SURE YOU HAVE BETTER SOURCES. IN MY VIEW, HONDA SHOULD ISSUE A RECALL, RESOLVE THIS PROBLEM, AND REFUND MONEY FOR THOSE EXPENSES TO ALL WHO HAD THE SAME PROBLEM. IT WOULD ALSO SEEM TO ME THAT AN EXPLODING COMPRESSOR WOULD BE A SAFETY PROBLEM, ESPECIALLY IF THE CONTAMINATION WERE TO BREACH THE SYSTEM! I'M FILING THIS COMPLAINT TO BRING THIS PROBLEM TO YOUR ATTENTION, AND WOULD GREATLY APPRECIATE YOUR LOOKING INTO THIS PROBLEM AND ENSURING THAT HONDA RESOLVE IT! I LOOK FORWARD TO YOUR ASSISTANCE. *NM
I WAS DRIVING HOME IN MY 2002 HONDA CR-V EX WHEN I HEARD A LOUD NOISE FROM MY VEHICLE. A FEW YARDS FURTHER UP THE ROAD, I HEARD A THUNK. SO I PULLED OVER AND LOOKED UNDERNEATH AND IN THE ROAD, BUT I DIDN'T SEE ANYTHING. HOWEVER, WHEN I STARTED DRIVING AGAIN, THE A/C WAS NOT WORKING. THE NEXT MORNING AS I WAS DRIVING TO THE DEALER TO HAVE THEM LOOK AT THE VEHICLE, I HEARD A THUD FROM UNDERNEATH, LOOKED IN MY REVIEW MIRROR, AND SAW A PART SPINNING IN THE ROAD. I PICKED UP THE PART AND TOOK IT TO THE DEALER, WHERE THEY CONFIRMED IT WAS THE CLUTCH FROM MY A/C THAT JUST FELL OFF AS I WAS DRIVING DOWN THE ROAD. THIS IS NOT A SMALL PART AND COULD EASILY HAVE CAUSED ME TO BLOW A TIRE, CAUSED ENGINE DAMAGE OR HAVE CAUSED SOMEONE ELSE ON THE ROAD SWERVE INTO DANGER. LUCKILY, I WAS NOT GOING THAT FAST AND THERE WAS NO ONE BEHIND ME. FROM THE INTERNET, I SEE THAT OTHER PEOPLE HAVE HAD THE SAME THING HAPPEN. PARTS FALLING OFF A VEHICLE IN MOTION IS A SAFETY ISSUE! THE A/C FAILURE SPEWED METAL THROUGHOUT THE ENTIRE A/C SYSTEM AND IT ALL HAD TO BE REPLACED. A/C IS NOT JUST A COMFORT ITEM AS IT IS NEEDED TO DEFOG WINDOWS.
NORMAL DAY TO DAY DRIVING....AIR WAS COOLING....WE HEARD A LOUD NOISE FROM UNDER THE HOOD....NO MORE COOL AIR....AIR CONDITIONER WENT COMPLETELY OUT ON MY 2002 HONDA CRV....TOTAL COST TO REPAIR WAS 1800.00....THERE IS A KNOWN PROBLEM WITH THE AIR CONDITIONERS BUT HONDA HAS NOT ISSUED A RECALL....ACCORDING TO ROEBUCK HONDA WE DID NOT HAVE AN EXTENDED WARRANTY, WE TOOK THE CAR TO A HONDA CERTIFIED REPAIRMAN (WHO PREVIOUSLY WORKED FOR ROEBUCK HONDA) AFTER GETTING A QUOTE FROM ROEBUCK HONDA....WE CONTACTED HONDA AMERICA FOR SOME TYPE OF REEMBURSEMENT SINCE THERE IS A KNOWN PROBLEM AND THE CAR IS ONLY 3 YRS OLD WITH LESS THAN 60,000 MILES....WE HAVE BEEN GIVEN THE RUN AROUND....ENOUGH OF THESE COMPLAINTS GET ISSUED MAYBE HONDA WILL DO SOMETHING FOR THEIR CONSUMERS.*JB
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The 2002 Honda CR-V has 26 EQUIPMENT complaints on file. Review the timeline above for detailed owner experiences.