2003 Honda CR-V Air Bags

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING THE HIGHWAY FROM BEND OREGON TO ALBANY OREGON I WAS IN A 2 CAR CRASH. I RECALL THE EXPLOSION OF THE AIRBAG AND THEN COMING TO AGAINST THE ROCK WALL AT DETROIT DAM. I HAD HIT THE CAR IN FRONT OF ME SENDING IT SPINNING AND CRASHING UP AGAINST THE GUARD RAIL IN THE OPPOSITE DIRECTION. THE HONDA CRV WENT TO THE RIGHT AND ROLLED 3 TIMES COMING TO A STOP ON THE SIDE. THERE WAS MEDICS, POLICE AND AMBULANCES THAT CAME. THE FIRE DEPARTMENT WAS ABLE TO GET ME OUT WITH THE JAWS OF LIFE AND I WAS TRANSPORTED TO THE SALEM OREGON HOSPITAL. THE DRIVER OF THE FIRST CAR SUSTAINED A BROKEN SHOULDER AND TORN MUSCLES. I HAD A SEVERE CONCUSSION AND SEATBELT BURNS. MUSCLES HAD BEEN TORN FROM MY BACK AND SHOULDERS. I WAS IN THERAPY FOR MANY MONTHS AND STILL SUFFER FROM THE PAIN AND MEMORY LOSS.

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THERE ARE 2 RECALLS FOR MY VEHICLE. I HAVE BEEN CALLING IRVINE NORM REEVES HONDA TO SETUP AN APPOINTMENT FOR THESE RECALLS. HOWEVER, IRVINE NORM REEVES HONDA HAS BEEN TELLING ME THEY HAVE NOT BEEN ABLE TO GET THE PARTS FOR THE RECALLS FOR THE LAST 6 MONTHS. I CALLED IN MONTHLY AND I AM NOT SURE I AM WASTING MY TIME TRYING TO GET THE CAR FIXED. ///////////////////// WWW.NORMREEVESHONDAIRVINE.COM/ 16 AUTO CENTER DR, IRVINE, CA 92618 (949) 830-7600 ///////////////////// NHTSA RECALL NUMBER: 14V-351 MFR CAMPAIGN ID: JG8 RECALL DATE: 06/19/2014 RECALL STATUS: RECALL INCOMPLETE NHTSA RECALL NUMBER: 14V-349 MFR CAMPAIGN ID: JJ8 RECALL DATE: 06/19/2014 RECALL STATUS: RECALL INCOMPLETE *TR

TL* THE CONTACT OWNED A 2003 HONDA CR-V. WHILE DRIVING 30 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 11/19/15*LJ

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SINCE I RECEIVED THE RECALL NOTICE IN JANUARY, I'VE BEEN CALLING ALMOST ALL HONDA DEALERS IN OUR AREA IN SAN DIEGO CA AND THEY'VE BEEN TELLING ME THAT THEY DON'T HAVE THE PARTS NECESSARY FOR THE RECALL. I RECEIVED A TENTATIVE SERVICE DATE ON APRIL 11, 2015 WITH THE HONDA DEALER IN MISSION VALLEY BUT WHEN I CALLED TODAY, THEY APPARENTLY HAVE NOT RECEIVED THE ORDERED PARTS YET, SO MY SCHEDULE WAS CANCELLED. SAME THING WITH THE HONDA DEALER IN EL CAJON. THEY SAID THAT THEY HAVE NO PARTS AS OF YET. WE HIGHLY DEPEND ON THIS VEHICLE FOR TRAVEL AND WITH THE RECALL ISSUE STILL UNRESOLVED FOR MORE THAN 3 MONTHS NOW, GOD FORBID THAT WE DON'T GET INTO ANY ACCIDENT. IN CASE WE DO, AGAIN GOD FORBID, I DEMAND FULL RESPONSIBILITY FROM WHOEVER IS NOT ACTING FAST ENOUGH IN RESOLVING THIS DANGEROUS SITUATION WITH OUR VEHICLE! *TR

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RECEIVED A RECALL NOTICE FROM HONDA FOR THE TAKATA AIR BAG IN THIS VEHICLE EARLIER THIS YEAR. MY DAUGHTER, WHO DRIVES THIS VEHICLE, CONTACTED AUTOPARK HONDA 3630 OLD RALEIGH RD, CARY, NC 27511 (919) 467-4747 IN EARLY MARCH AND WAS TOLD THE PART WAS NOT AVAILABLE AND THEY WOULD CONTACT HER WITHIN TWO WEEKS WHEN THE PART ARRIVED. SHE DID NOT GET A CALL BACK. SHE CALLED AGAIN MID APRIL. SAME STORY. I CALLED ON MONDAY JUNE 8 AND TALKED A PERSON IN SERVICE. SHE SAID THEY HAD NO RECORD OF ANY PREVIOUS CONTACTS ABOUT THIS. SHE CHECKED FOR MY DAUGHTER'S NAME AND PHONE NUMBER AND ADDRESS AND FOR MY NAME, NUMBER AND ADDRESS AND FOUND NO MATCHES. SINCE IT HAS BEEN THREE MONTHS SINCE WE STARTED THIS RECALL PROCESS AND THE LOCAL DEALER HAS NOT BEEN EFFECTIVE, I AM FILING THIS COMPLAINT TO SEE IF WE CAN GET SOME HELP. I AM VERY CONCERNED ABOUT MY DAUGHTER'S SAFETY DRIVING THIS VEHICLE, WHICH SHE USES TO GET TO AND FROM HER JOB AND FOR OTHER TRANSPORTATION NEEDS. I FIND IT HARD TO BELIEVE THAT THE DEALERSHIP HAS NO RECORD OF HER PREVIOUS CONTACTS. I PLAN TO CALL AGAIN TOMORROW TO GIVE THEM THE VIN NUMBER SINCE I DID NOT HAVE IT WITH ME WHEN I LAST CALLED. BUT I WANT TO BE ON RECORD THAT THIS HAS BEEN AN UNSATISFACTORY RESULT FOR A SAFETY RECALL.

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2003 HONDA CR-V. CONSUMER WRITES IN REGARDS TO AIRBAG REPLACEMENT RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS UNABLE TO GET AN APPOINTMENT. *JB

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AFTER HAVING COMPLETED A RECALL FOR BOTH AIR BAGS ON MY CAR, I RECEIVED A SECOND RECALL NOTICE FROM AMERICAN HONDA STATING IN BOLD AND UNDERLINE THAT "EVEN IF YOUR VEHICLE WAS PREVIOUSLY REPAIRED, YOUR VEHICLE IS STILL COVERED BY THIS RECALL AND WILL NEED TO BE REPAIRED AGAIN." AFTER CHECKING THE WEBSITE SHOWING CURRENT RECALLS (FINDING NONE), CALLING MY LOCAL HONDA DEALER AND CALLING AMERICAN HONDA (BOTH CHECKING THE SAME DATABASE), I AM TOLD THAT THERE IS NO RECALL ON MY VEHICLE. I AM DISAPPOINTED IN HAVING TO SPEND THIS MUCH TIME CHECKING INTO THIS POSSIBLE INCORRECT STATEMENT. IF, FOR SOME REASON THIS RECALL NOTICE IS CORRECT AND NOT IN THE VIN DATABASE CORRECTLY, I WANTED TO RECORD IN YOUR DATABASE THAT I DID EVERYTHING I COULD TO GET THIS RECALL COMPLETED. IF THE DATABASE IS ACCURATE THEN THIS STATEMENT MUST BE CHANGED ON FUTURE RECALL NOTICES... UPDATED 09/30/15*BF

WE HAVE BEEN WAITING FOR AIRBAG REPLACEMENTS FOR THE HONDA RECALL SINCE EARLY FEBRUARY. OUR DEALER, HAS RECEIVED ONE OF THE TWO AIRBAGS BUT HAS NO IDEA WHEN THE OTHER WILL BE IN. WAS TOLD TODAY THAT POSSIBLE RELEASE DATE FOR PART WAS LATE JUNE OR JULY. HONDA HAS PROVIDED A RENTAL CAR BUT WILL NOT COVER THE INSURANCE. I HAVE TO EXCHANGE THE CAR EVERY 30 DAYS SO THAT MY PRIVATE INSURANCE WILL COVER THE RENTAL CAR. OTHERWISE IT WOULD BE ~$40 A WEEK. THAT IS OVER $500 FOR THEIR PROBLEM. I FEEL THAT 5 MONTHS IS AN EXCESSIVE AMOUNT OF TIME TO HAVE TO WAIT FOR REPAIR OF THESE CRITICAL SAFETY COMPONENTS! *TR

ON 2/14/2015 I TOOK MY HONDA CRV TO MY LOCAL HONDA DEALERSHIP TO REPAIR THE FRONT AIRBAG INFLATOR. I WAS TOLD THE REPLACEMENT PARTS WERE NOT AVAILABLE AT THAT TIME AND I WOULD BE NOTIFIED AS SOON AS THEY WERE RECEIVED AT THE DEALERSHIP. I HAVE MADE SEVERAL CALLS TO THE DEALERSHIP AND THESE PARTS ARE STILL UNAVAILABLE WITH NO KNOWN AVAILABILITY DATE. I NO LONGER FEEL COMFORTABLE DRIVING MY CRV REALIZING THAT A SERIOUS ACCIDENT COULD OCCUR AT ANY TIME. THE INFORMATION I WOULD REQUEST FROM HONDA IS: WHAT IS THE TIMELINE FOR REPLACEMENT OF THE AIRBAG INFLATORS ( IT NOW APPEARS THAT THE DRIVERS SIDE IS ALSO INVOLVED) AND IF THIS IS EXCESSIVE WHAT WOULD BE THE INTERIM SOLUTION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/14/15*CN THE CONSUMER STATED THE RECALL WAS RECTIFIED. UPDATED 07/21/15

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 07/22/15 *BF UPDATED 10/11/2017*CN

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/22/15*CN

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED WAS ON NATIONAL BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05-26-15 *BF UPDATED 6/30/2015*JS

WE HAVE BEEN WAITING FOR AIRBAG REPLACEMENTS FOR THE HONDA RECALL SINCE JANUARY. OUR DEALER, JL FREED IN MONTGOMERYVILLE, PA HAS RECEIVED ONE OF THE TWO AIRBAGS BUT HAS NO IDEA WHEN THE OTHER WILL BE IN. OVER 90 DAYS OF WAITING SEEMS EXCESSIVE FOR A RECALL REQUIREMENT. *TR

ON 2/3/2015 I REC'D LETTERS FROM HONDA MOTOR CO STATING THAT BOTH FRONT AIR BAGS POSSIBLY HAD LIFE-THREATENING PROBS. I CALLED LOCAL DEALER, JEFF WYLER HONDA, AND NEW PARTS WERE ORDERED THAT DAY. TODAY, 4/17/15, THE DEALER STILL HAS NOT REC'D THEM. MY COMPLAINT IS THAT HONDA CO TELLS CUSTOMER THAT THEIR LIFE IS IN DANGER IF CAR IS DRIVEN BUT DOESN'T FIX PROB! IT'S BEEN 2 1/2 MONTHS! THE DEALER'S HANDS ARE TIED AS HONDA CO TELLS THEM PARTS ARE BACK ORDERED- WITH NO ESTIMATED DELIVERY DATE. MAYBE YOU CAN LIGHT A FIRE UNDER HONDA CO! *TR

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.