2017 Honda CR-V Electrical System

The vehicle seems to drive normally. When I go to turn off the car after parking, the engine turns off but the electronics do not - this uses all of the battery in the state. I took to dealership and they said bad Body Control Module (BCM). Honda recently recalled 700,000 vehicles because of BCM issues however CRV wasn't one of them - I suspect I am having the same issue - the replacement BCM, I'm told by the dealership, is backordered several months. I have a car that I cannot drive. This needs to be investigated.

The contact owns a 2017 Honda CR-V. The contact stated while turning off the vehicle, the alarm started sounding off independently. The battery warning light was illuminated. The contact had to remove the battery terminals because the vehicle was not recognizing the key fob. The vehicle was taken to the dealer and the dealer stated that the VCN needed to be replaced. The vehicle was not repaired due to parts availability issues. The manufacturer was not contacted. The failure mileage was 84,945.

The contact owns a 2017 Honda CR-V. The contact stated that on several occasions when the vehicle was started, there were several unknown warning lights illuminated. Additionally, while driving 35 MPH, the vehicle lost motive power. The vehicle was steered to the side of the roadway and restarted. The vehicle was taken to a dealer however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 700.

All indicator lights on dashboard are light up. These lights are on even though there is nothing wrong with the car. I’m not able to use my emergency parking brake or parking hold. All the safety features like lane keeping assist and cruise control is not available. Replaced battery hoping it would work and no change. I plugged the car into the tester and nothing comes up. Now I can’t pass emissions due to all the lights and can’t re register my car because of it.

The Body Control Module failed and needs to be replaced this has been verified by our local Honda dealership service center. After driving home the car would not turn off it took multiple attempts and then the alarm would start going off consistently and the lights and all dashboard would come on by itself. This then drained the battery and made the car unusable. The dash showed numerous error messages such as keyless start system problem, braking problem etc. I had no signs of anything being wrong with my car prior to this happening and I service my car regularly. This part #38809-TMM-A21 is on backorder and apparently has been since last year. I could be without my vehicle for months as some other customers have been due to this same problem and no part to replace the BCM.

Rear driver side door does not lock nor do windows go up or down. Car does not start with remote.

The battery in what used to be my 2017 Honda CR-V had a constant draw. The electronic emergency brake always drew from the vehicles battery when it was off, and would even drain the battery when there was a severe change in the temperature of the weather. This is a premature drain. Honda previously had tried to resolve my issues by replacing the battery. The diagnosis on their first attempt was less than stellar, all the Honda dealership did was replace what was a perfectly good battery and claim the vehicle was fixed. This suggests they never properly tested the battery, but instead made an assumption and took an advantage to make a profit off of their customer. Within three months, the battery was drained again, and needed to be jumped. This suggests the original battery they replaced, had no issues. After the battery had been jumped, there were three months of the battery operating. Then this past December, the battery once again suffered a premature drain. The vehicle was taken back to the dealership. This time the dealership claimed to have "updated the software" of the vehicle, thereby resolving the issue. The dealership gave us credit for the diagnosis, but not the previous battery they replaced. After taking the vehicle home and testing the battery after this so called "software update", the battery was still low and suffering from a constant draw. Upon further investigation, there is an entire law suit filed against Honda over this exact issue. This issue was listed as a recall by Honda, except there is no solution to it. This a premature battery failure issue. The law firm FeganScott has lawyers that mentioned Honda even knew about this in regard to the CR-V models from the years 2017-19. This is completely unacceptable for a manufacturer to sell vehicles that were not engineered properly with such an issue. Honda needs to be held accountable and needs to fix these vehicles. Additionally, this is absolutely a safety issue for their customers.

BCM (Body Control Module) failure/malfunction in 2017 Honda CRV EX with under 65,000 miles. Symptoms of the problem prior to diagnosis include multiple electrical system malfunctions: auxiliary mode automatically turning on and remaining on by itself (when car parked and unoccupied), door locks inoperable, vehicle not responding to key fob, car alarm going off by itself continuously (when car parked and unoccupied). Only solution to get all of the noted symptoms to stop is to disconnect the battery or wait for the battery to fully drain of power. Vehicle was taken to local Honda dealer and was diagnosed with failed BCM module. Informed currently the only remedy is to replace the BCM. BCM part number 38809-tmm-a11 is under nationwide shortage (current 4-6 month wait)to do manufacturing delays and other recall issues for other vehicle models. Therefore, vehicle remains inoperable for safety issues with the electrical system until part can be replaced.

I bought my Honda CRV in 2017 brand new, I have replaced the battery 3 times since then. This last time after replacing the battery all warning lights displayed. All warning lights cycle through. When these warning lights cycle through I am not able to engage any of my safety features. I was able to resolve the warning lights from displaying by driving 5 mph and then hitting the brake, but upon driving my car again later that day all warning lights reappear. As I am not able to use safety features on my car due to these warning lights being active, my car is deemed unsafe. It also appears on research that many owners of this vehicle are experiencing the same unsafe issue with no confirmed resolution.

Part number 38809-TMM-A21 diagnosed by dealer as failed. Symptoms include the car will not shutoff, alarms on all safety features. Car horn (alarm) goes off unpredictably. Car has 46K miles. Parts are not generally available on back order for months, dealer says that they have a high number of these cases waiting for parts.

Recurring parasitic battery draw down to below normal level to start vehicle. Have replaced car battery 4 times in ~2.5 years (8/20/20, 5/2/21, 12/1/22, all by AAA, & 12/13/22 by Honda. Honda performed battery test & updated VSA module & initialized sensors 5/4/21 (TSB A17-032, 6/14/17). Battery died again and replaced 12/1/22. Honda dealer said battery dead on 12/13 and AAA installed a bad battery on 12/1/22 (less than 2 weeks since replaced). Honda dealership unwilling to acknowledge what is a systemic electrical problem, diagnose repair &/or replacement options, and fix it for free. Have spent almost $500 on car batteries in -2.5 years. I believe this is an unreasonable out-of-pocket expenses. Noticed same problem reported in Internet forums. Google “2017 CRV battery problem” for more examples reported by other CRV vehicle owners. I believe that this problem is an extensive one that affects many owners and should be determined to be a safety recall issue. Now I have no confidence in the safety of the vehicle and won’t be driving it at night so as to avoid the possibility of being left stranded away from home. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2017 Honda CR-V. The contact stated that while driving at various speeds, several unknown warning lights were illuminated intermittently on the instrument panel. The contact stated that the failure became recurrent and that the warning lights remained illuminated. Additionally, the contact stated that several systems and features were no longer operable, including adaptive cruise control, lane keep assist, road departure mitigation, electronic parking brake, brake warning, and brake hold systems. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed there were no recalls associated with the VIN. The approximate failure mileage was 140,000.

For some time now nearly 4 years of owning this vehicle, I have seen all of my light indicators just turn on without any reason. The only way to turn them all off is by taking of the red cable from the battery and putting it back on....

Body control module failure. 800K recalls for models excluding the CR-V. Part unavailable. Causes flashes lights and battery drain.

While parked and off, car alarm (horn) starts going off and lights are flashing. Even though car is not running, instrument panel is lit up, ac fan on, and dash displaying every possible error. Car would not start. Only way to get alarms to stop was disconnecting battery, Towed to dealer who said it needed a Body Control Module (BCM) and there is no firm delivery date. They were able to reset errors and said it was SAFE to drive. After returning home, after stopping car, same thing started. Ended up disconnecting battery whenever car was parked. After about a week, it got to point where engine WOULD NOT SHUT OFF, even pulling battery cable. The only way to get it to shut off was to pull the fuel injector fuse. After a few times of this, it got in a lockout mode where would not recognize key fob. Towed to dealer and there it sits, a 5 year old car awaiting a BCM which I HOPE fixes the problem but I am NOT convinced. Interesting that Honda can find BCM's for NEW cars but not for current customers... The above is a summary of the issue. The full details can be found here: https://docs.google.com/document/d/1pyf9xcBQCbp-bzV9n0fo5_ibQ4FkATxhdm9nDK4vjG8/edit?usp=sharing

The contact owns a 2017 Honda CR-V. The contact stated that after starting the vehicle, several unknown warning lights illuminated. The contact stated that while attempting to turn off the vehicle, a message to depress the START/STOP button twice instead of once was displayed. The contact had not taken the vehicle to the dealer. The manufacturer was made aware of the failure and referred the contact to the dealer. The approximate failure mileage was 22,000.

I cranked my vehicle as usual, and all of the safety feature warnings began to cycle through on the dash and ding as it changed from one alert to another. I turned the car off and restarted it, but the issue continued. I drove to the store and the warnings continued to cycle through without the dinging sound. When I arrived back home, I looked online for similar issues and found that other owners of the same vehicle had experienced the same issues. There were some owners that noted that they had been told that Honda was aware of the issue and did not currently have a fix. At the advice of one of the posters, I disconnected my battery and reconnected. It didn’t work right away, but the alerts did go away after being cranked a couple more times. The car seems to drive fine when the alerts appear, but it’s very concerning as I do not know why it keep happening and what it means about the safety features of my vehicle.

All warning light come on, anti-theft system activated and horn goes off randomly. Can’t stop the honking without disconnecting the battery. Sometimes you can’t turn the engine off at all. You have to keep trying about 20-30 times before it will stop. The headlights will turn on by themselves and the battery drains. Now- even with a new battery, the car won’t start at all. The BCM part 38809-TMM-A21 is on National Back-order because it’s the same part for the 2018 Honda CRV that IS on a National Recall. Why isn’t the 2017 also on recall for the same part problems

The contact owns a 2017 Honda CR-V. The contact stated while driving 65 MPH with the Adaptive Cruise Control activated, the Collision Mitigation Braking System engaged while there was another vehicle nearby. The contact stated that the failure reoccurred while there were no other vehicles around. The warning message "Caution Brakes" was illuminated. The contact disengaged Adaptive Cruise Control feature and continued driving. Additionally, the contact stated that the touch panel light was becoming dimmer while driving at night. The contact also stated that the vehicle failed to start occasionally. The contact was able to jumpstart the vehicle with assistance. The vehicle was taken to the dealer who diagnosed that the battery needed to be replaced. The contact stated that the battery was replaced; however, the failure reoccurred with the computer system engaging independently, while activating the alarm system simultaneously. The vehicle was taken to a second dealer Norm Reeves Honda Superstore Irvine (16 Auto Center Dr, Irvine, CA 92618) where it was diagnosed that the Body Control Module (BCM) needed to be replaced; however, the parts were not available as it was on a national back order. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.

All warning lights flashing, brake, engine, hill assist, ACC, traction control, TPS, etc.

While traveling in the center lane at 65 mph, all systems displayed warning messages, one after another with beeps then total loss of power. No power assisted steering or braking. No emergency flashers. Nothing! The entire dashboard went black. The car sputtered and died - slowly slowing down as I navigated to the edge off the road. Luckily there was an emergency access road I was able to safely stop. It was an extremely frightening experience and I have no confidence in the safety of this vehicle. After the incident, I did some research and found this is not an isolated incident. This car put me in a life or death situation with previously reported safety issues. If I had not taken the appropriate emergency actions to get the vehicle off the road safely, it would have ended very differently. Car is at the Honda dealer being diagnosed.

Wire harnesses failed on both the driver and passenger side rear doors. These wire harnesses control the lock/unlock, window, and speaker functions of each door. The failure was premature cracking/breaking of the electrical wires controlling the aforementioned functions. There are two safety risks. One is the fact that the rear doors will not lock when either a) the vehicle accelerates and all doors automatically lock or b) the driver goes to lock the doors by engaging the lock function on the driver side front door panel. Related, the rear doors will not unlock when either a) the vehicle is set to Park or b) the driver goes to unlock the doors by engaging the unlock function on the driver side front door panel. In an emergency or other time sensitive situation, this would prevent timely egress from the vehicle (especially with children in the rear seats). The second safety risk is that the up/down functionality of the windows which would prevent either a) timely egress in an emergency or other time sensitive situation or b) temperature control via natural air flow. The components have been inspected by my mechanic and will be replaced with OEM parts at a somewhat significant cost including parts and labor. It has not been inspected by any other party. The symptoms first appeared about three months ago. Symptoms include a) doors not unlocking when vehicle is set to Park and b) windows not engaging (i.e. going up/down).

Bought new 2017 Honda CRV in 2017. Battery drain left me stranded at long term airport parking after 3 days of parking. I got it fixed at a Honda dealer with a TSB. Now battery dies and needs to be replaced about every 2 years. I've had to replace the battery 3 times already. This is unacceptable. Honda knows the battery size is insufficient.

Vehicle was not running, and electrical components went haywire. Panic horn wouldn’t stop sounding, dashboard came on, all warning lights on. Brought vehicle to dealership and upon diagnosis, the BCM is faulty (body control module). In researching this, I found Honda had over 800,000 vehicle recalls for this particular issue, but my vehicle model was not part of this recall. I believe that it should. Case #12807731 was opened by me with Honda customer service for the issue. Currently, the part is backordered and not available until mid March. They informed me that I have to disconnect the battery when not in use and reconnect when I need to drive somewhere. My vehicle is just under 5 years old.

when starting the car, the display panel behind the steering wheel that displays the speed/tachometer, speed control info, general status etc was dark (blank) It came back on after about 10 mins on the road but then after turning the car off, then on it several times that day would not come back on. It happened to my wife on 21 and 22 November but after restarting the car the screen came back for her. I have not taken to dealer. that is scheduled for Tuesday next week