2023 Honda HR-V UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
REAR HATCHBACK GLASS SHATTERED IN MY DRIVEWAY WHILE I WAS WARMING UP CAR
The rear windshield exploded spontaneously after the car was put into park. The whole thing was completely shattered and slowly collapsed in on itself. There was no damage to it, nothing hit it - it just exploded. This luckily happened after the car was in motion or otherwise serious injury or other damage may have occurred. Apparently the window system also connects to airbag system and could have caused further issues had that been triggered. The dealership, even though the car was under warranty, told me they would not replace the windshield at their cost. I plead for them to ask Honda to cover it - I was only in possession of the car for 15months, brand new! The dealership sent photos to Honda and Honda did determine they would fix the window; however, there are lawsuits being established as this is a recurring issue and Honda should be liable for putting out cars in such condition. My concern now is that this will happen again and could cause additional damage to the vehicle, others around, or anyone inside.
On July 7, 2023, I was heading home from work during a downpour. Because of the rain and heat I had to turn on the defroster for both the front and rear windows. After about 10 minutes of driving, I suddenly heard a loud noise. Glancing in my rearview mirror, I was taken aback to discover a sizable hole in the passenger-side rear window. The forceful rain, accompanied by the windshield wipers' motion, caused the hole to expand further. I did pull over to see if maybe a tree limb had fall as I was driving. There was nothing in the truck.
Rear windshield shattered while parked in my driveway nothing hit it because the alarm did not go off.
- On 9/27/23 the rear windshield of my 2023 Honda HRV spontaneously shattered. This is a known issue with the vehicle. - I was driving down the freeway when my windshield spontaneously shattered. It was incredibly alarming and dangerous. Thank goodness there were no passengers in the backseat, because they would be covered in shards of glass. -The problem has been reported to the dealership and Honda is aware that this is an issue with this model car.
Rear window exploded while parked
07/24/2023 @ 5:35AM, I arrived at work and parked my car in front of the building. A co-worker came to my desk at 11:45am and asked me what happened to my car. The rear windshield had shattered and there was a hole in the left side of the window. I called Walnut Creek Honda and was informed that they would have to order the glass and could not confirm the ETA for that to arrive. It would not be covered via warranty or under the additional roadside advantage policy that I purchased. They said they would call me back with the ETA - they did not return my call. In the meantime I called my insurance company and they referred me to All State Glass for an onsite repair. They confirmed on 07/25/2023 the Honda glass had arrived and repaired the window. When the technician was installing the new glass he was shocked by the rear window defroster wire and advised that he could leave it disconnected until I could have the car inspected by the dealer. I took the car to Walnut Creek Honda on 8/8/2023 and charged for the diagnostics that indicated there was not a malfunction of that part. There is some discussion on the Web that multiple have had this problem with their 2023 Honda HRV's but Honda does not have a recall for this problem. I called them on 7/28/2023 and opened a case (#14400775). There is a concern that this can happen to my vehicle again and it does not make me feel very safe.
Yesterday my rear windshield was shuttered spontaneously at 10:00 pm on the drive thru of burger restaurant. Cameras shows no vandalism or 3rd party was involved. The rear windshield shuttered with whole on the right up side suddenly after I had my defrost on to clear the rear windshield. Irresponsible Honda America agent over the phone hanged up on me and the dealership was laughing loud without any sympathy that me and my son were inside the car and we were terrifies
My back window shattered while parked without any impact.
Exploding trunk glass windshield June 2, 2023. I had the rear window windshield or glass (at the trunk or above the license plate) of my 2023 Honda HRV EX-L shattering and exploding yesterday while parked. There was no impact or an object hitting it. It just exploded. I strongly believe it’s a manufacturing defect which needs a recall or warranty coverage. I believe an inferior glass was used. I had this car for a few months and less than a year. I called the collision center and they said they’ve had many incidents like that with that model. I’m really disappointed and considering many options right now. When I called Honda America, they were trying to bail out. But it’s obvious that an inferior glass was used. Now, I don’t know when the next glass is going to explode. And, I don’t know when there’ll be another defect. This needs a recall and must be covered by warranty or a buy back option. I lost my income for that day. I was lucky I didn’t have anyone sitting at the backseat. There could’ve been physical injuries. Driving the car puts some fear in me psychologically because I don’t when another glass will explode. And the dealership is also trying to bail out when this was bought brand new. It’s frustrating. I’m gathering more information on how to proceed but I’d appreciate your input.
Vehicle was off and parked in a parking lot from 7:30AM-3:30PM on a partly sunny, calm, 50 degree day with the rear window facing southeast and parked a safe distance from the front bumper of the vehicle behind it. Upon return to the vehicle, the rear window had shattered into smithereens with a softball sized hole in the top left quadrant. After opening and closing the front passenger door, the entire rear window collapsed. There was no evidence of a strike from a person or a thing among the ruble.
The rear window shattered after having the rear defrost on. I was driving down an empty street, so nothing could have hit it the window. Law enforcement even checked it out and we were all just as confused as to why it would just shatter.
Remote started car and back windshield exploded loud pop window completely shattered
I was unloading my groceries and over my head. My windshield from the back of the hatchback closure exploded over my head, and then I had to pay a 500 deductible because Honda said that there was no recall for an overheating back windshield so I had to pay out-of-pocket for it, and they literally had a hole and it exploded over my head and they said they couldn’t do a recall.
Rear window shattered spontaneously while driving - there was no impact involved- window just shattered:
While the car was parked in a parking lot, the rear windshield shattered. Luckily, no one was in the car or near it. We are trying to schedule an appointment with our local Honda dealership, but no one has inspected the damage. There were no warning indicators or other problems prior. The glass just popped. We have a video of the incident but cannot upload it.
The unsettling incident took place on on Sep 30, 2023 when I returned home and was about to park my prized possession, a sleek HRV Sport, within the safe confines of my garage. As the hum of the engine lulled to a gentle stop, I was ready to ease the car into its resting place when an unexpected and startling sound pierced the air, resembling a gunshot. My eyes darted to the rearview mirror, revealing a distressing sight: the back window on the driver's side had shattered into a constellation of glass fragments, cascading like crystalline rain. The eerie sight left us three occupants of the car in a state of shock and disbelief. We searched our surroundings, but neither the roadway nor any object within the car appeared to be the source of this sudden catastrophe. Strangely, the glass had shattered from the inside out, defying all conventional expectations of impact. Convinced that no external force was to blame (rubber seal of the windshield was lying on the floor), we attributed the shattered window to a manufacturing flaw within the vehicle. A deeper investigation corroborated our suspicions, as we stumbled upon a disconcerting truth: this particular make and model had a history of such defects. Scores of individuals had shared similar harrowing experiences online, cementing the notion that we were victims of a pervasive manufacturing issue. In the wake of this disheartening discovery, a wave of determination surged within us. We resolved to take collective action, raising our voices against the lack of quality control that had put countless lives at risk. Our ordeal had not only unveiled a flaw in our beloved HRV Sport but had also ignited a sense of responsibility to ensure that others were spared from the potential dangers lurking within these seemingly innocent vehicles. Thus began our journey to seek justice, shedding light on the hidden truths behind the glimmering facade of the automobile industry.
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Quick Summary
The 2023 Honda HR-V has 142 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.