2019 Honda Odyssey Electrical System

The contact owns a 2019 Honda Odyssey. The contact stated that a message indicating the power liftgate failure was displayed, and 2-3 days later, the power liftgate failed to open as needed. The vehicle was taken to the dealer, where it was diagnosed that water intrusion in the power liftgate control module had caused the liftgate to fail to operate as designed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,700.

Power lift gate control module has shorted out due to water leak somewhere on my van. Board has visible water damage. Tailgate won’t open or shut at all. Has to be done manually from inside the vehicle through trim opening on rear tailgate.

Passenger sliding door automatically closes intermittently while opening has been an ongoing issue at one point closed on my youngest daughters leg smashing between door and door jam. Understanding it opening while closing because something was in its path but not closing during the point operation. This is been reported to the dealership many times also gave them a video of it happening, told if we don’t see it we can’t fix it.

We bought the van used. We were on a road trip and the speakers started crackling and popping. Also the audio will just cut off completely and can be fixed by turning off the power to the audio and turning it back on quick. It will work for a little bit but will cut out again. We tried different devices and different cords for the problem but it hasn't fixed the issue.

The dealership discovered a short in the electrical harness tha controlled the radio and navagation system. I was concerned about a fire. Obviously a problem from installation. This problem cost me over $2200 to replace the hardness. I purchaced the van with the problem over a month ago.

The contact owns a 2019 Honda Odyssey. The contact stated that while in Eco Mode, the vehicle hesitated without warning while accelerating from a complete stop. The contact notified dealer of the failure and informed him that there was a failure with the software; however, there was no repair for the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The sensor on the passenger sliding door failed to work when the engine was on. Once the engine was off, the sliding door would close. The problem was reproduced by a Honda dealer service and while they were checking with the extended warranty to see if the sensor would be paid for, they let me take the van home for regular use. The next day, the door would not close with or without the engine on. We were not home and we could not leave the van in the parking lot or drive home with the door open, with our two young boys in the middle row in their carseats. My husband stood outside with the van for about 15 minutes until the door finally closed and the rear passenger window shattered. The safety of our family was put at risk due to the loose glass shards and due to the fact that the door was no longer functional. The vehicle was inspected by an agent from Louisiana Dealer Services today and they deemed that the broken window and track are due to damage and will not be covered under the extended warranty. There were no warning signs of a broken sensor before, during or after this incident.

This has happened twice so far. Car has been driven for awhile, come to a stoplight, auto idle engine kicks in and car shuts down. Car display says press brakes and hit starter to turn car back on. I am essentially stopped at a light unable to move. I am on my 3rd battery for my 2019 Odyssey. I have taken to dealership for diagnostic and they're unable to replicate.

passenger side slide door unable to open. i have older people to transport and becomes highly issue to move them to other side and get out of the vehicle. dealer charged for the issue and just manually reset coulple of days back and again it started coming. kindly address the issue.

The car shuts off when stopped at intersections. We have taken the car to Honda several times and they have been unable to find any problem with it. The message we get is "The system has lost power. Push and hold the power button for more than two seconds to enable the system."

The auto engine stop feature left me stranded when the engine died. I pulled up to a traffic light and the engine cut off and wouldn’t start automatically when I let my foot off the brake. Also wouldn’t start when I tried manually starting it. Had battery and alternator tested. Both tested fine. Car finally started later. Seems to be ok if you disable the auto shut off function.

DVD PLAYER WILL NOT PLAY MOVIES. DVD PLAYER GETS EXTREMELY HOT. AUDIO THROUGHOUT ENTIRE VEHICLE EXPERIENCES A CONSTANT SNAPPING/CRACKLE NOISE. THIS HAPPENS WHILE VEHICLE IS MOVING OR STATIONARY. DOES NOT HAPPEN ALL THE TIME. PROBABLY DUE TO A PINCHED WIRE IN A HARNESS NEAR INFOTAINMENT SYSTEM. REPORTED TO DEALERSHIP. THEY REFUSED TO REPAIR UNDER WARRANTY BECAUSE VEHICLE HAD BEEN DRIVEN OVER 35,000 MILES. SPENT $40,000 FOR A NEW VAN AND WITHIN FIRST YEAR WE NEED TO SPEND OUR MONEY TO REPAIR THEIR MISTAKE. SHAMEFUL.

MY CHILDREN AND I ARE WHERE ON OUR WAY HOME ON THE THE HIGHWAY, WHEN OUR ODESSY VAN SUDDENLY TURNED OFF AS I WAS DRIVING(65 SPEED LIMIT). IT WENT FROM DRIVING TO GOING TO PARK AND SHUTTING DOWN, EVERYTHING WAS FLICKERING AND IT WOULDN'T TURN ON AND WOULDN'T ALLOW ME TO TURN ON MY EMERGENCY LIGHTS. I GET PUSHING THE STAR BUTTON AND IT WOULDN'T TURN ON UNTIL A FEW MINUTES LATER, THIS IS ABSOLUTELY UNACCEPTABLE AND HORRIBLY AS I HAD MY CHILDREN IN THE CAR.

THE VEHICLE WOULDN'T START AND A KEYLESS START PROBLEM MESSAGE APPEARED.

A WARNING FOR COLLISION MITIGATION SYSTEM PROBLEM APPEARED AND THEN THE DIGITAL DISPLAY WENT BLANK. PREVIOUSLY HAS HAPPENED, AND AT THAT TIME WE ALSO LOST OUR POWER STEERING.

WHEN BACKING OUT OF THE GARAGE, THE PICTURE FROM THE BACKUP CAMERA FROZE AND WENT BLANK. THIS HAS CAUSED A LIGHT ACCIDENT WITH BUMPER DAMAGE. BASED ON THE ACTIVE RECALLS, THIS ACCIDENT MAY HAVE HAPPENED TO TO A KNOWN DEFECT.

MY NEW 2019 HONDA ODYSSEY HAS A VERY DISTINCTIVE ELECTRICAL STATIC/CRACKLING/HISSING NOISE COMING FROM DASHBOARD WHEN DRIVING OR IDLING THAT DOESN'T SOUND NORMAL BUT VERY CONCERNING. WILL TAKE TO DEALER BUT DON'T EXPECT MUCH SINCE I'VE READ AND RESEARCHED THIS ISSUE ON THE INTERNET AND OTHERS HAVE THE SAME ISSUE WITHOUT ANY ACTIONS FROM DEALERSHIPS. DOES NHTSA HAVE ANY ADVICE OR KNOWLEDGE OF THIS ISSUE?

TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE DASHBOARD AND THE ELECTRONICS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO HARE HONDA - SERVICE DEPARTMENT (8693 US-36, AVON, IN 46123, (317) 854-4791) WHERE AN UNKNOWN WIRING HARNESS AND INSTRUMENT PANEL WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS THEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V066000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED UNDER THE RECALL HOWEVER, THE FAILURE RECURRED AND WORSENED. A REPRESENTATIVE AT THE DEALER CONTACTED THE MANUFACTURER ON BEHALF OF THE CONTACT AND REQUESTED THAT A TECHNICIAN BE SENT TO INSPECT AND REPAIR THE VEHICLE. THE TECHNICIAN REPAIRED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED BY THE DEALER OF THE ADDITIONAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,498.

THE NAVIGATION SCREEN STAYS BLACK. NO BACKUP CAMERA, CAN'T CHANGE THE RADIO, USE THE PHONE OR CHANGE AIR FLOW OR GET DIRECTIONS FROM THE SCREEN. SOME DAYS IT DOESN'T COME ON AT ALL, OTHERS IT COMES ON WHILE DRIVING. YOU NEVER KNOW, VERY FRUSTRATING. I FEEL LUCKY IF IT COMES ON WHEN I FIRST START THE CAR. THIS IS UNACCEPTABLE IN A BRAND NEW VEHICLE.

ON THE GAUGE CLUSTER THE VEHICLE NORMALLY TELLS ME WHAT GEAR I AM IN SUCH AS D FOR DRIVE. SOMETIMES IT DOES NOT SHOW IT AND OTHER TIMES IT WORKS FINE. THE ODYSSEY HAS A PUSH BUTTON TRANSMISSION AND IT IS EASY TO GET CONFUSED SOMETIMES WHEN IT IS NOT WORKING. I HAVE GOTTEN OUT OF THE VAN AND FORGOT IT WAS STILL IN DRIVE ONCE.

THE RADIO AND COMPUTER SYSTEM CRACKLES MAKE LOUD NOISE THAT SOUNDS LIKE WIRING RUBBING TOGETHER, COMPUTER SCREEN SHUTS OFF AND RESETS AND YOU LOSE FUNCTIONALITY OF YOUR SYSTEM THAT IS CONNECTED TO RADIO, PHONES AND MAPS. THIS HAPPENS INTERMITTENTLY AND THE VEHICLE CAN BE MOTION OR STATIONARY. *TR

THE CENTER MOUNTED INFOTAINMENT SYSTEM WHICH HOUSES THE MONITOR FOR THE BACKUP CAMERA FREEZES UP AND GOES BLANK CREATING A SAFETY ISSUE. THIS IS A REQUIREMENT OF THE CAMERON GULBRASEN KIDS TRANSPORTATION SAFETY ACT OF 2007 AND BECAME A MANDATE IN MAY 2018. THIS VEHICLE IS AT RISK AND NONCOMPLIANT WITH THIS ACT. I HAVE NOTIFIED BOTH AMERICAN HONDA AND THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AN THEY ARE AWARE OF THE ISSUE AND ARE MAKING NO EFFORT TO REPLACE OR CORRECT THE ISSUE. IT IS VERY DISTURBING THAT HONDA DOES NOT VALUE THE LIVES OF THEIR CUSTOMERS AND THAT THEY ARE BEING ALLOWED TO CONTINUE TO BUILD VEHICLES WITH THIS SAME CONDITION, UNKNOWN WHAT THE FIX IS. THIS IS A SERIOUS SAFETY ISSUE AND NEED TO BE CORRECTED ASAP. THE INFOTAINMENT SYSTEMS ALSO FREEZES AND PREVENTS CONTROLS OF THE HVAC AND DVD PLAYER. I HAVE MULTIPLE VIDEOS OF THESE ISSUES BECAUSE IT HAPPENS SO FREQUENTLY.

WHILE DRIVING ON A TRIP AT ABOUT 60 MPH, THE INFOTAINMENT SYSTEM STOPPED WORKING, NOTHING WAS FUNCTIONAL, INCLUDING THE BACK-UP CAMERA WHICH I HEAVILY RELY ON. THIS IS A SAFETY ISSUE. IN ADDITION, ONCE THE VEHICLE WAS SHUT OFF, THE INFOTAINMENT SYSTEM WOULDN'T TURN OFF AND STARTED DRAINING THE BATTERY. I ENDED UP HAVING TO PULL THE FUSE TO GET IT TO SHUT OFF, WHICH IS VER DIFFICULT TO ACCESS. I HAVE HAD THIS VEHICLE TO THE DEALER, THEY SAY THERE IS NO FIX CURRENTLY AVAILABLE. I AM NOT COMFORTABLE USING THE INFOTAINMENT SYSTEM AT ALL IN THE VEHICLE, WHICH WAS ONE OF THE MAIN REASONS FOR PURCHASING.

FREQUENT LOUD CRACKLING NOISES COME FROM THE SPEAKERS, FOLLOWED BY A NETWORK CONNECTION LOST ERROR MESSAGE ON THE SCREEN, AND THEN THE SCREEN WILL GO BLACK AND EVENTUALLY THE SYSTEM WILL REBOOT. THIS WILL HAPPEN REPEATEDLY WHILE DRIVING AND DOES NOT DEPEND ON THE STATE OR USE OF THE INFOTAINMENT SYSTEM (IT CAN BE OFF AND STILL HAPPEN). THERE SEEMS TO BE A CORRELATION WITH GOING OVER A BUMP, SUGGESTING A LOOSE CONNECTION SOMEWHERE. WHEN RESTARTING OR OFF, THE RADIO, CLIMATE CONTROLS AND THE BACKUP CAMERA ARE ALL UNAVAILABLE. THIS IS A SAFETY HAZARD AS IT DISTRACTS THE DRIVER AND ALSO PREVENTS USAGE OF THE BACKUP CAMERA. BEGAN HAPPENING INTERMITTENTLY AT AROUND 1500 MILES AND NOW AT ~1700 MILES IT HAPPENS ESSENTIALLY ALL THE TIME.

THE INFOTAINMENT SYSTEM IS DEFECTIVE. WITHOUT WARNING THE ENTIRE UNIT BLACKOUTS OR LOCKS UP RENDERING IT USELESS. THIS IMPACTS NAVIGATION, ALL AUDIO, THE BACKUP CAMERA AND BLUETOOTH CONNECTIVITY. THE VEHICLE WAS PURCHASED NEW IN LATE MAY AND HAS BEEN RETURNED 2 TIMES FOR THE SAME PROBLEM WITHOUT RESOLVE. IT IS GOING BACK A THIRD TIME IN THE MORNING. WE'VE PROVIDED SCREENSHOTS AND VIDEO TO THE DEALER. THIS MALFUNCTION OCCURS WHILE DRIVING AND IS A MAJOR DISTRACTION FOR MY WIFE AND I PARTICULARLY WHEN YOU CONSIDER HIGHWAY TRAFFIC CONDITIONS IN HOUSTON METRO. WE'VE DRIVEN THE VEHICLE WITHOUT CELLPHONES IN THE CABIN VICINITY AND THE MALFUNCTION STILL OCCURS.