2019 Honda Odyssey UNKNOWN OR OTHER

IN JAN2020, DURING MIDDLE OF A TWO HOUR DRIVE WITH FAMILY, VEHICLE'S ELECTRONIC TOUCH SCREEN CONTROL PANEL ALONG WITH STEERING WHEEL CONTROLS COMPLETELY FROZE, DISABLING VOICE AND/OR TOUCH COMMAND TO ACCESS DASH BOARD, APPLE CAR PLAY AND EVEN RADIO. VEHICLE WAS ON THE HIGHWAY DRIVING IN THE RANGE OF 50-60 MPH WHEN IT HAPPENED. RESTARTING VEHICLE AT ROADSIDE STOP DID NOT RESET THE SYSTEM. I NOTICED REAR VIEW CAMERA QUIT WORKING ALSO, COULD NOT CONFIRM ABOUT OTHER ELECTRONIC SAFETY FEATURE'S WORKING STATUS. VEHICLE'S TRANSMISSION SEEM TO WORK FINE SO I DROVE SLOWLY HOME AND CALLED DEALERSHIP NEXT DAY. DEALERSHIP REQUESTED TO BRING VEHICLE IN HOUSE TO HARD RESET THE SYSTEM. DEALERSHIP ALSO MENTIONED THAT THEY ARE SEEING SIMILAR ISSUES IN THIS MODEL OF VEHICLE. I COULD NOT GET A SATISFACTORY ANSWER IF THE VEHICLE WAS SAFE TO DRIVE (TO ME IT WAS NOT VERY SAFE EVEN IF SOME/ALL SAFETY FEATURES POSSIBLY WERE WORKING?). AFTER FACTORY RESET, VEHICLE IS WORKING FINE BUT I AM REQUESTING MANUFACTURER FOR FULL ELECTRICAL CHECK UP. I AM UNCOMFORTABLE TO HAVE FULL FAMILY IN AND RISK A SYSTEM FREEZE MID DRIVE ON A HIGHWAY. SURPRISED IT HAPPENED IN A BRAND NEW VEHICLE.

THE CENTRAL DISPLAY GOES BLANK, SOMETIMES I GET A MESSAGE NETWORK COMMUNICATIONS LOST, WHEN ITS BLANK THERE IS NO BACKUP CAMERA, RADIO, ENTERTAINMENT SYSTEM PHONE BLUETOOTH... AND EVEN WHEN THE DISPLAY WORK THE BACKUP CAMERA WILL NOT ALWAYS DISPLAY AND THE ENTERTAINMENT SYSTEM WILL NOT ALWAYS WORK., I ALSO HEAR A POPPING SOUND FROM THE SPEAKER SYSTEM LIKE SOME WIRES ARE LOOSE... I ALSO HAD A FEW TIMES THAT THE DASHBOARD BEHIND THE STEERING WHEEL WHERE THE SPEED AND OTHER IMPORTANT INFO ARE DISPLAYED WENT BLANK. THIS HAPPENED WHEN THE CAR WAS BRAND NEW WITH LESS THAN 500 MILES, I WENT TO SERVICE BUT IT DIDNT HELP. THE CONSUMER STATED THAT IN MARCH OF 2020, THEY WERE INFORMED THAT THEIR WAS RADIO WAS SERVICED WITHOUT FOREWARNING. *AS

STATIONARY VEHICLE LURCHED FORWARD BY ITSELF WHEN REMOTE STARTED TWICE NOW, FIRST TIME 8"-12", SECOND TIME LURCHED 4". LAST LURCH WAS CAUGHT ON VIDEO. UNABLE TO REPRODUCE THE ISSUE, BUT CONTINUOUSLY RECORDING EVERY REMOTE START. LOCAL HONDA SERVICE MANAGER INSISTS THIS IS A "CHARACTERISTIC OF THIS VEHICLE." WHILE REPORTING TO HONDA CORPORATE, THE REPRESENTATIVE STATED THEY DID NOT HAVE THIS ISSUE IN THEIR RECORDS.

WE BOUGHT A NEW HONDA ODYSSEY VAN ON NOV 4TH 2019. IT HAD LESS THAN 700 MILES AND IS NOW DESTROYED DUE TO AN ENGINE FIRE. MY WIFE [XXX] WAS DRIVING TO WORK, WHEN SHE PARKED AT WORK SHE NOTICED SMOKE COMING FROM THE ENGINE AREA. SHE GOT OUT AND CALLED 911, BUT WITHIN MINUTES THE ENGINE AREA BUST IN FLAMES AND SOON THE ENTIRE FRONT END WAS ON FIRE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WAS DRIVING ON A RURAL HIGHWAY AT ABOUT 55MPH ON A SUNNY MILD DAY WHEN MY SUNROOF EXPLODED. NO OTHER CARS, TREES OR OVERPASSES PRESENT. THE SUNROOF EXPLODED OUTWARD LIKE IT HAD BEEN SHOT FROM INSIDE THE CAR. SOUNDED LIKE A HUGE EXPLOSION. WE HAD 7 PEOPLE IN MY VAN INCLUDING 5 CHILDREN. LUCKILY THE SCREEN WAS SHUT OR GLASS WOULD'VE RAINED DOWN ON ALL OF US. WAS SO STARTLING WE COULD'VE EASILY LOST CONTROL OF THE CAR AS WELL BUT LUCKILY WE DIDN'T.

THE CAR HAS A SYSTEM TO WARN THE DRIVER TO BRAKE DUE TO AN ONCOMING VEHICLE. THE SYSTEM SHOWS BRAKE IN LARGE ORANGE LETTERS ON THE INSTRUMENT PANEL. THIS SYSTEM MALFUNCTIONS. IF THE CAR IS IN MOTION, GOING AROUND A GRADUAL TURN TO THE RIGHT, TYPICALLY ON A TWO-LANE ROAD, IT OFTEN WARNS OF ONCOMING TRAFFIC IN THE OTHER LANE BY SHOUTING BRAKE IN THE ORANGE LETTERS. THE ONCOMING TRAFFIC IS NEVER IN FACT A DANGER. THAT TRAFFIC IS SIMPLY MAKING A GRADUAL LEFT TURN IN ITS OWN LANE. BY CONTRAST, TODAY (DUE TO UTILITY WORK) THERE WAS TRAFFIC COMING DIRECTLY AT ME ON A TWO-LANE ROAD WHILE I WAS IN MOTION IN MY OWN LANE--AND THE CAR SAID NOTHING. IN MY OPINION, THIS SO-CALLED WARNING SYSTEM IS DEFECTIVE AND UNRELIABLE. I ASKED OUR DEALER ABOUT IT BUT THEY SAID THERE WAS NOTHING THEY COULD DO. (THIS PROBLEM OF THE BRAKE WARNING HAS OCCURRED MANY TIMES, IT IS BY NO MEANS CONFINED TO TODAY'S DATE.)

THE INFOTAINMENT SYSTEM STARTED SHUTTING DOWN AND CRACKLING STARTED IN THE SPEAKERS WHEN THE CAR WAS 3 WEEKS OLD. THE BLUETOOTH OPTION AND APPLE CAR PLAY ARE COMPLETELY UNUSABLE DUE TO THE CRACKLING. THEY STOP WORKING APPROXIMATELY 30 SECONDS INTO USE. NO SOUND. THE ENTIRE SYSTEM WILL SHUT DOWN RANDOMLY, STATING NO NETWORK COMMUNICATION AND RADIO UNAVAILABLE BEFOREHAND. THE DEALERSHIP HAS REFUSED TO REPLACE ANY PARTS, INCLUDING THE RADIO HARNESSES, WHICH ARE THE MAIN SUSPECTS FOR THE CRACKLING. CRACKLING SOUND WORSENS DURING TURNS.

SAFETY FEATURE DEFECT...INFOTAINMENT FAILS WHICH CAUSES NO BACKUP CAMERA WHEN YOU BACK UP

2019 HONDA ODDESAY BATTERY DIED ON US AT 2960 MILES! AFTER MY WIFE AND MY TWO BABIES, DROVE THE CAR FOR ALMOST 45 MIN. WENT TO THE ZOO AND CAME BACK 4 HOURS LATER ONLY TO FIND THE CAR BATTERY DEAD! 4/7/19, 4:45 PM! CALLED HONDA ROAD ASSISTANT AND WHEN FINALLY ARRIVED AT 5:20 PM HE HAD A HARD TIME CLAMPING HIS PORTABLE BATTERY PACK INTO THE CAR BATTERY DUE TO LIMITED SPACE AROUND THOSE BATTERY TERMINAL CONNECTIONS. HE HAD TO HOLD THE CLAPS MANUALLY IN PLACE! SO EVEN IF I HAD WAS THERE AND HAD A PORTABLE BATTERY I COULDN'T START UP THE CARS SINCE IT WAS IMPOSSIBLE TO CLAMPS TO BATTERY TERMINALS SECURELY AND JUMP INSIDE TO PUSH THE IGNITION KEY!

WORRIED SOMEBODY TRIED HACKING INTO MY CAR/ COMPUTER. WHILE RETURNING FROM A BIKE RIDE ABOUT 300 FT AWAY CAR STARTED BEEPING, LIGHTS CAME ON.

WE RECENTLY PURCHASED THE NEW 2019 HONDA ODESSEY AND THEN FOUND OUT THAT THERE IS NO WAY TO MANUALLY MOVE THE TRANSMISSION INTO NEUTRAL (OR ANY POSITION OTHER THAN PARK) IF THE ENGINE OR BATTERY DIES. THIS IS A HUGE SAFETY ISSUE. THE LOCAL HONDA DEALERSHIP SAID THAT HONDA WAS AWARE OF THE ISSUE AND WORKING ON A FIX, BUT RECOMMENDED IF WE NEEDED TO GET TOWED TO PUT DISH SOAP UNDER THE TIRES TO BE DRAGGED ONTO THE TOW TRUCK. MEANWHILE THOUGH, WHILE WAITING FOR A TOW, THE BROKEN DOWN CAR COULD POTENTIALLY BE IN THE MIDDLE OF THE ROAD WITH NO FLASHERS IF THE BATTERY IS DEAD AND NO WAY FOR POLICE OR ANYONE ELSE TO PUT THE CAR IN NEUTRAL AND ROLL IT TO SAFETY ON THE SIDE OF THE ROAD. I FILED A COMPLAINT WITH HONDA, AND THEY SAID THEY HAVE RECEIVED MULTIPLE COMPLAINTS ABOUT THIS, BUT THEY ARE NOT WORKING ON A FIX AND IT IS 'JUST HOW THE CAR IS DESIGNED'. THEY SAID THAT THEY 'THINK' THERE IS A SPECIAL TOOL THAT ONLY THEIR AAA ROADSIDE ASSISTANTS HAVE THAT MIGHT BE ABLE TO MANUALLY OVERRIDE, BUT THE LOCAL DEALERSHIP WAS NOT AWARE OF ANY SUCH TOOL, AND ANY OTHER TOW TRUCK DRIVERS WOULD NOT HAVE THIS SUPPOSED TOOL. GIVEN THAT THIS IS A SAFETY ISSUE, I FOUND THAT ANSWER UNACCEPTABLE AND AM HOPING YOUR REGULATORY AGENCY CAN INTERVENE TO PROMPT ACTION TO FIX THIS ISSUE. THE OLD 2018 MODEL AND OTHERS ALWAYS HAD A MANUAL OVERRIDE OPTION, AND THE 2019 VERSION NEEDS TO HAVE THAT SAME OPTION FOR SAFETY, IN CASE OF EMERGENCY.

THERE IS AN ISSUE WITH THE INFOTAINMENT SYSTEM. REAR BACK UP CAMERA DOES NOT WORK. RADIO DOES NOT WORK AND CARPLAY DOES NOT WORK