2019 Honda Passport ELECTRICAL SYSTEM,ENGINE

My Auto Start/Stop repeatedly fails to start after engaging during a traffic stop (stop sign, red light, etc.). The engine cuts off and will not start again, causing safety issues as the car is idle and “stalled” when traffic begins moving. Things an ongoing problem that I have reported to the dealer several times. The below questions ask for dates and mileage of incident, but this has been an ongoing incident for several thousand miles. I have completed the info using approximate dates and mileage of first of many occurrences.

This has been happening from the beginning of ownership. There was a recent recall but it DID NOT fix the problem. I come to a stop, and then start to go and my car stalls out for a second and then restart. Every time I took it in to the service center, they said they can't recreate it and there's nothing wrong. As it stalls, the "collision mitigation system" warning light comes on. I have almost been rear-ended many times and it's really scary. You can see all the complaints online for this same problem but Honda is not acknowledging the problem. Someone is going to get seriously hurt. The contact stated that Honda told them to get a video of the failure happening but the failure occurs unexpectantly and while driving.

At a stop light, the auto engine idle kicked in. When the light turned green, and I took my foot off the brake pedal, the engine did not stop. I put the car in park and tried to restart. It would not restart at all. I was there for at least 15 minutes trying to turn the car back on and off. It finally did start but caused lots of traffic and was dangerous for everyone. This should not be happening to a new car.

Several times, the car shuts off at stop lights or stop signs. It has a feature that is supposed to save gas and put it into low power mode. But sometimes, especially if I take my foot off the break and press on the gas too quickly, the car completely shuts off and goes into neutral. This is VERY dangerous. Once I was on a hill when this happened and the car began rolling down and I nearly hit another vehicle. I have seen hundreds of other such complaints on the Honda Pilot. This is it's cousin, the Honda Passport and likely has the same power failure. Honda needs to recall these immediately before someone gets hurt. (It may also be related to the distance calculator being incorrect on my car. It often says I have over 1,000 miles left on my single tank.) There is for sure something wrong.

When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to press and hold the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the dealership. This is a very scary issue because it can cause serious harm to the passengers in the vehicle as well as other vehicles on the road. This will most definitely cause an accident. we were in stop and go traffic on the HIGHWAY in the fast lane and the whole car shut off and as traffic began to move, my car wouldn't go there was a moment of panic as I quickly tried to get the car to start back up it took a while to get it to restart. we were fortunate there was no collision for us with this incident but my young children are now very afraid to ride in the car because it might shut off again and we could get hurt.

I was in a stop and go situation at a stop light when I decided to turn the auto stop/start off. The car froze up on me in the middle of traffic. It turned off, could not turn it back on, the brakes locked up and a lot of lights turned on my dash. After a couple of minutes I was able to turn the car back on.

When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to place the keyfob against the start button hold it there while pressing the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the purchasing dealership. A battery replacement finally in december of '21 put the problem at bay for approximately 8 months and here we go again. Honda is also not being honest with the dealerships, this is a known issue just check the blogs. The dealer is the one that went onto google and started researching the issue. As for an accident, it's only a matter of time before this causes an accident, most likely someone getting rearended!

The contact owns a 2019 Honda Passport. The contact stated the Auto START/STOP feature intermittently failed to operate as needed without warning. The contact stated that upon release of the brake pedal, the vehicle stalled, causing the contact to manually restart the vehicle. One night, this Auto START/STOP failure led to the contact being stuck in rush hour traffic when the vehicle ultimately would not turn back on. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The contact had the battery replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was 10,000.

Problem with the Auto Start/Stop. Auto Start/Stop caused the car to completely shut off at a stoplight and the car would not restart. I tried applying the break and re-starting the car using the Start button, but the car did not respond. The car was completely inoperable for at least 15 minutes and left us stranded at a busy intersection. The auto start/stop will often shut down the car completely at stops and it will not restart automatically. There were no warnings prior to shut down. I've only had this car a few months and it has happened twice in two months. I am forced to turn the auto start/stop feature off every time I get in the car now.

The contact owns a 2019 Honda Passport. The contact stated while the vehicle was stationary in a parking lot, her husband stated that the vehicle lost motive and electrical power. The driver stated no warning light was illuminated. The driver was able to restart the vehicle within 30 minutes. The contact stated she also experienced the failure the following day while driving. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The contact continued to experience the failure. The vehicle was not drivable. The contact called the local dealer and was referred to a second local dealer. The contact towed the vehicle to Jim Riehl's Friendly Honda (18900 Hall Rd, Clinton Twp, MI 48038, (586) 412-9600) where it was diagnosed with needing for the battery to be replaced. The contact replaced the battery. The manufacturer had been informed of the failure. The failure mileage was approximately 49,029.

The vehicle stalls after the auto-shutoff/idle is engaged. As I lift my foot off the break pedal to disengage it, the car shuts off and indicates that it has been placed in Park mode. I then have to turn the vehicle back on. It can take up to 25-30 seconds. I only ever have issues restarting the vehicle after it stalls as a result of the auto-shutoff being engaged.

On two separate occasions the vehicle has not started in extreme cold. First Occasion: February 7, 2021, attempted to remote start the vehicle, but the vehicle would not start. Attempted to start the vehicle from inside, but would not start. Called AAA roadside assistance to have the vehicle jump started and the vehicle still would not start. Second Occasion: Attempted to start the vehicle and it would not start. Attempted to use a roadside battery pack to jump the vehicle, but would not start. Hooked the battery up to a truck for 45 minutes, while the truck was running, and attempted to start the vehicle several times, but the vehicle never started. Called Honda roadside assistance and was informed that we would need to wait up to two hours for a tow truck. We waited 5 hours before the tow truck arrived. While waiting I called Dahl Honda of Onalaska for assistance. I purchased a new battery from them. They sent a driver out to deliver it to the parking lot we were stranded in. I installed the new batter but the vehicle still would not start. When the tow truck arrived, we tried to jump the new battery with the Honda employee present, but the vehicle still would not start. The tow truck driver delivered the disabled vehicle to Dahl Honda in LaCrosse, Wisconsin. Each time dealership could not diagnose the problem that caused the vehicle to not start. Was told that there is nothing wrong with the vehicle. The two times the issue has occurred, the outside temperatures were below zero, thus putting my family (two very young children) in danger. The vehicle was inspected by Dahl Honda in LaCrosse, WI and Schlossmann Honda in Milwaukee. No warning lamps, check engine lights, etc.