33 complaints reported

2019 Honda Passport UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
33
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2025

I was at a stoplight on a bridge in a left turning lane for ramp entry onto an interstate. I was going zero mph, with foot on brake. My auto idle stop was engaged. When the light turned green, I took my foot off the brake. At that moment my engine did NOT restart, instead my car stalled. Cars were coming up behind me going 45-50 mph as they saw the light was green. It was very scary, as I thought I would get rear-ended. I had to step on my brake, turn off car, then step on brake again to restart the car. I cannot trust the auto idle stop feature. At this point I try to always turn that feature off upon start-up. (1) to avoid the above situation and (2) to avoid breakdown of key components especially the starter.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2024
Jul 2025

Car does not restart after auto-stop leaving car stranded at times in an intersection or stop and start highway traffic. It will restart after putting the car in park and waiting several seconds. One instance I had to get a jump. After getting a new battery, it still occurred. Battery showed dead cells so had to get it replaced again (on warranty). Issue is still occurring when forgetting to disable auto-stop

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2024
Jul 2025

I own a 2019 Honda Passport. There is a safety concern when it comes to THE IDLE STOP feature. If I do not immediately turn this feature off after starting the vehicle, the car will shut off at a traffic light and stall. It takes up to a minute for the vehicle and operator to register that the vehicle is no longer operable. The vehicle must be manually put into park, restarted, and then put into drive before the vehicle can be driven. This has happened so many times that this stop feature is now destroying my starter and will have to be replaced immediately to avoid being stranded at an intersection or somewhere not safe to exit the vehicle. My 18-year-old daughter had a panic attack, not knowing what to do, and became very upset when she was not able to drive after a light turned green. Vehicles behind her continuously honk at her and drive aggressively around her. The Honda Stop Idle must be listed as a recall immediately to eliminate a potential fatal risk due to a misunderstanding at an intersection. My daughter refuses to drive this vehicle until the feature is repaired. I feel Honda should be held responsible for a feature that is not necessary to operate a vehicle. It's an option that is an inconvenience to the owner/operator. I am looking for this part to be added to a recall so that I can have the part replaced at no cost to me.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2025
Jul 2025

Gear select switch drive button would stick in the depressed state. People unfamiliar with the problem could not switch the car back into drive after reversing.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2023
Jul 2025

Unknown component failure on 2019 Honda Passport. While operating the vehicle, the engine shut off and automatically placed the vehicle in neutral. The battery light appeared on the dashboard, and instructed, "To start engine: Brake + Push". The vehicle would not allow me to press the start button unless placed in park, however, the vehicle would not allow me to select park while the engine was off. After a few minutes, I was able to place the vehicle in park, but the engine would not immediately start upon pressing the start button. I then had to manually reset the vehicle by pressing the start button three times before the engine would turn on again. This issue has occurred three times over a span of three months. Once while I was parked. Once while I was operating on the highway, thus posing a risk being rear-ended at a high speed. And once while I was operating through an intersection on the main road, again posing a risk of being rear-ended or T-boned. During these times, the vehicle was rendered inoperable until it was eventually restarted. There were no warning messages or other symptoms of the problem prior to the times of failure. It is noted the issue seems to present itself while the speed of the vehicle is decreasing. For instance, while slowing in traffic on the highway and on the main road. The issue was brought to the attention of the Honda Service Center on two separate occasions. Both times Honda was unable to replicate the issue or identify the component at fault. Honda stated that the vehicle diagnostics and computer system presented no codes or record of the malfunction. The issue remains unresolved.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2024
Apr 2025

Vehicle stuck in neutral at stop light, unable to turn off or move vehicle for several minutes. This has happened THREE different times.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2025
Jan 2025

Car won’t turn back on after coming to a complete stop at a red light or stop sign. It has happened multiple times and I have taken it to the dealership a few years ago and they couldn’t help me out. The car goes into neutral mode and I have to completely turn the car off and restart it. It keeps happening so I have to turn the idle stop button off when I plan to drive anywhere. It happens off and on.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2025
Oct 2024

BOTH SUN VISORS, DRIVER AND PASSENGER ARE EXTREMELY HARD TO DEPLOY, WITH SIGNIFICANT RESISTANCE ACCOMPANIED BY LOUD CREAKING NOISE. THEY ARE A DEFINITE HAZARD TO WHEN MOVING. I HAVE REPORTED THIS TO MY DEALER, AND HONDA AMERICA, AS WELL. AS THE VEHICLE IS OUT OF WARRANTY, MY ONLY OPTION IS TO HAVE THEM REPLACED AT MY EXPENSE. HAVING OWNED MULTIPLE HONDAS (AT LEAST 7) OF DIFFERENT MODELS, ALL ACCRUING MILEAGE BEYOND WARRANTY LIMITITATIONS, AND NEVER EXPERIENCING THE PROBLEM, I FIND THE SITUATION MOST FRUSTRATING AND PERPLEXING. HONDA AMERICA DISMISSES ANY RESPONSIBILITY ON THEIR PART AS 'NORMAL WEAR AND TEAR'. THE MOST SIMPLE OF MECHANICAL FEATURES IN THE UNT COULD LEAD TO TRAFFIC ACCIDENTS. I DOCUMENTED THE ISSUE AS AN INCIDENT OF 10/21/24, BUT IN FACT THE ISSUE OCCURS WHENEVER ONE DRIVES THE VEHICLE, AND HAS BEEN DOING SO A LONG TIME. I FELT CERTAIN HONDA WOULD ADDRESS WITH A SAFETY RECALL.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2024
Oct 2024

Car shut off in the middle of [XXX] in East Brunswick NJ. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2024
Sep 2024

Backup camera is suddenly distorted with green and pink colors covering the actual image. The image changes each time, but is often very hard or impossible to safely view what is behind vehicle while backing up. Vehicle is garage kept, no sun or water damage possible. This significantly increases the risk of a crash while backing up. Because the image is so distorted, it often looks like there is an object present, causing driver to swerve even though there is not really anything there. Many other 2019 Passport owners are reporting the same thing in online forums. Honda insists this is a malfunctioning camera, but will not accept it as a manufacturing defect.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2023
Feb 2024

Well, driving the car south on [XXX] the electrically operated moonroof in the vehicle shattered and broke into pieces. The interior sliding blackout panel was closed and no glass entered the car, but the remaining glass spread out over the roof of the car and out onto the highway and back of the vehicle. The vehicle is now at the local Honda dealer for repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2024
Feb 2024

Backup camera became distorted with colors, replaced at dealership today under extended warranty with a deductible.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2024
Nov 2023

The auto engine idle stop is experiencing issues. Sitting a a light the system with the auto engine idle engaged, the system did not turn the car back on. The dash board lights all flickered and the doors lock went on and off. Also the car appeared to put itself into neutral.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2023
Aug 2023

On two occasions this summer, after coming to a complete stop at an intersection, the car initially failed to restart (with the stop-start feature in use). On both occasions I was able to restart it within 30 seconds. Other than temporarily inconveniencing the drivers behind me, so far this has not yet caused a bigger problem. I have not yet tried to have a dealer or independent service center reproduce or confirm the problem. If any type of message appeared when this happened, it appeared too briefly for me to notice or read it. This problem appears to me to be the same that has been reported for some Honda Pilots and other models. This Passport has a 3.5 liter V6 engine and 9-speed automatic transmission.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2023
Aug 2023

The engine auto start feature. The engine shuts off when stopped for a period and restarts when gas pedal is pressed. 8/14 engine did not restart, took the entire green light cycle to get engine restarted. started to turn off that feature when i remember. 8/18 engine did not restart when leaving a parking lot, took about a minute to get engine started. I emailed honda on 8/15 via their website, Case #14055209, so far I have only received an automated response assigning a case number

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2023
Oct 2022

Honda service bulletin 18-080 ac does not blow cold air in my 2019 Passport The alert does not include my vin, yet I am having exact same issue . Vehicle has less than 32,500 miles Please advise

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2022
Sep 2022

My 2019 Honda Passport has the fuel-saving stop-start system. At least once a day while driving, my engine will not restart on its own from a complete stop at a traffic light or intersection. While I am waiting at the intersection, the engine cuts off and shifts to neutral and will not shift back to drive when I release the brake. It usually takes a couple of times to try to restart the car before it can be put into drive. This situation has been going on for approximately one year and there are no warning lamps, messages, or other symptoms of the problem prior to the failure.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2021
Sep 2022 Crash

1. Harsh acceleration 2. In side SUV hearing wind 3. When starting vehicle, place foot on brake, press start button, vehicle moves slightly forward then back. 4. Placing items in trunk, vehicle moves slightly forward then back

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2022
Aug 2022

The issue is with Honda's idle stop feature. Several times I have been stopped at a stop light and once I try to accelerate, the engine has turned completely off and the gear has shifted to neutral. I then have to put the vehicle back in Park and restart the engine. Fortunately I have not been rear-ended yet but that is inevitable. Honda claims they cannot replicate the issue but it has happened to me on many occasions.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2022
May 2022

I bought the car at 49,000 miles, 7 months ago. Intermittently, when the auto engine idle stop engages, the car will not restart and leaves me stuck in traffic, trying to restart it. It normally takes a couple of minutes to get it started, leaving me vulnerable to oncoming cars.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2022
Feb 2022

While we were driving home from work at highway speeds with nobody in front or around us, we heard a loud pop and heard what sound like glass pelting off of the roof of the vehicle. We then look in the rear view mirror and see it flying from the car. We pull over to the side of the road and realize that our sunroof had exploded. After doing some research we found out that we were not the only ones that this has happened to.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2022
Feb 2022

After all the work done on my car including the key fobs I’m still having issues that the dealer said were fixed. The first image happened 10.15.22 two days after getting the keys reset on 10.13.22 (not the first time it ever happened it started in 2020 after I got a brand new 2019 Passport) and it’s happened several more times thereafter “ Keyless Remote Not Detected Press” aka my key fob is considered not remotely close to my car when in fact it’s right there. The last photo is from 10.30.22 now, this one scared me because I tried to start my car twice and nothing happened. No juice! No inside/outside car lights! No dashboard action! The 3rd attempt produced the message about placing the key to the start button and it worked. I don’t know what’s going on but this car has the worst electrical system than any car I’ve had. What am I supposed to do if the car does not start since it’s keyless and placing it by the start button doesn’t work? I’ve emailed the dealer on 10/30/22 no reply there are no recalls but we all know that can take some time just like when I had radio issues that couldn’t be recreated when I had my car serviced Honda wrote me off and no fix. Then time passed and the recall was issued and owners were given the option to select “I’m Sorry Consolation” things either refunds for repairs with proof, free XM satellite radio or HondaLink service. I’ve added 2 additional photos with my key fob in my hand yet, the car dash is basically saying it’s not close.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2022
Aug 2021

While driving on I-65 N 10 miles outside of Nashville, TN my sun roof exploded. We did not experience any object hitting the car nor had we passed under an overpass for an object to be thrown at the car. The explosion was frightening as it was a loud unexpected noise. The pieces flew off and hit the car behind me cracking it's windshield. I've report this issue to Honda but have not heard from them.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2021
Jun 2021

The rear axle appears to be coming apart at the bolts and is separating from the car. If the axle separates it will result in a major car failure resulting in lack of control of the car. There are no warning lights on.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2021
Apr 2021

SUN ROOF SPONTANEOUSLY EXPLODED ON HIGHWAY WITH NO OTHER VEHICLES IN AREA, NOR ANYTHING OVERHEAD, NOR ANY ROAD DEBRIS. PRIOR TO EXPLOSION, MY VEHICLE HAD BEEN GARAGED AND NEVER HIT WITH DEBRIS OF ANY KIND. WHEN INCIDENT OCCURRED I WAS DRIVING UP RAMP TO HIGHWAY SPEED (60MPH) FIRST THERE WAS A LOUD POP, THEN A VERY LOUD EXPLOSION ABOUT 200-300 YARDS LATER. I LOOKED TO SEE IF ANYONE WAS AROUND ME (OR ANYTHING OVER ME) IT SOUNDED LIKE SOMEONE WAS SHOOTING AT MY CAR. SHORTLY AFTER THE LOUD EXPLOSION I COULD HEAR GLASS FRAGMENTS RAINING DOWN INSIDE MY SUN SHIELD (THANKFULLY CLOSED) OR I WOULD HAVE BEEN COVERED IN SHATTERED GLASS WHILE DRIVING HIGHWAY SPEEDS. GLASS FRAGMENTS SKITTERED OVER MY ROOF AND SHOOK ABOVE MY HEAD UNTIL I WAS ABLE TO EXIT ROADWAY AND MAKE A COMPLETE STOP. I CLIMBED ONTO MY RUNNING BOARD AND SAW DIAGONAL STRESS FRACTURES FROM CORNER TO CORNER. I DROVE STRAIGHT TO DEALERSHIP SINCE IT WAS A SLIGHTLY OVERCAST DAY AND I WAS CONCERNED ABOUT RAIN. I TOOK ANOTHER PICTURE OF THE SHATTERED SUNROOF AT THE DEALERSHIP: THE GLASS IS BROKEN OUT IN THE SHAPE OF AN HOURGLASS. DEALER TOLD ME REPAIR WAS NOT UNDER WARRANTY. I CALLED AMERICAN HONDA AND THEY CLAIMED THEY'D NEVER HEARD OF SUCH A THING AND REFUSED TO COVER DAMAGE AND TOLD ME TO HAVE REPAIR DONE BY MY INSURANCE COMPANY. FORTUNATELY, MY DEALER ULTIMATELY TOOK RESPONSIBILITY FOR HONDA'S SHORTCOMINGS AND REPAIRED AT NO COST. I AM AFRAID TO EVER DRIVE VEHICLE WITH SUNSHADE OPEN FOR FEAR THIS WILL HAPPEN AGAIN. I AM LUCKY I DID NOT CRASH ON HIGHWAY AND WOULD HAVE IF SHADE HAD BEEN OPEN.

Type: Vehicle, Vehicle: 2019 HONDA PASSPORT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2020

Trend Over Time

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Quick Summary

The 2019 Honda Passport has 33 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.