69 complaints reported

2004 Honda Pilot Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
69
Crashes
8
Fires
0
Injuries
7

Complaint Timeline

Chronological view of owner reports

Jun 2023

AIR BAG WARNING LIGHT IS ACTIVATED. I TOOK MY 2004 HONDA PILOT WITH CALIFORNIA LICENSE PLATE NUMBER [XXX] TO THE HONDA DEALERSHIP IN HEMET CALIFORNIA ON DECEMBER 14 2022 TO CHECK THE AIR BAG SYSTEM. I WAS TOLD THERE WAS A $100.00 DIAGNOSTIC FEE BECAUSE THE REPAIR IS NOT COVERED UNDER THE AIRBAG RECALL PROGRAM. MY VEHICLE IS 20 YEARS OLD AND I'M WORRIED THE DRIVERS SIDE AIR BAG IS UNSAFE AND COULD BE ACCIDENTLY ACTIVATED AND CAUSE INJURY OR DEATH. MY VEHICLE HAS OVER 300,000 MILES. AS OF TODAY, SEPTEMBER 6, 2023, THE AIR BAG WARNING LAMP IS STILL ON. IS THE ACTIVATED AIR BAG WARNING LAMP COVERED UNDER THE AIR BAG RECALL PROGRAM? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2022
May 2023

AIR BAG WARNING LIGHT HAS BEEN ACTIVATED. THE HONDA DEALERSHIP CHARGES $100.00 TO DIAGNOSE THE CAUSE. I WAS TOLD IT'S NOT PART OF THE AIRBAG RECALL AND I WILL HAVE TO PAY. MY VEHICLE IS 20 YEARS OLD. I BELEIVE ANYTHING TO DO WITH AIRBAGS SHOULD BE COVERED BY THE RECALL. IN THE CASE OF AN AIRBAG ACTIVATION AND I AM INJURIED OR KILLED FROM A DEFECTIVE AIR BAG. I HAVE PROOF THAT THE HONDA DEALERSHIP WAS ADVISED ON DECEMBER 14, 2022. THE AIR BAG WARNING LIGHT HAS BEEN ON FOR SIX (6) MONTHS AND CANNOT GET IT CORRECTED.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2022
May 2020 Injury

PASSENGER SIDE AIRBAG DEPLOYED WHILE VEHICLE IN OPERATION. MY HUSBAND WAS DRIVING ON THE FREEWAY, 65 MPH, NO IMPACT, NOTHING HIT OUR CAR, NO REASON. I WAS SITTING IN PASSENGER SEAT. THE AIRBAG BLEW, SOME BURNING AND BRUISING TO MY ARM, EAR IS RINGING. NO REASON FOR THE AIRBAG TO DEPLOY! VERY DANGEROUS. CALLED HONDA, CAR [XXX]. WE'VE HAD OUR FRONT AIRBAGS RECALLED. DO THE SIDES HAVE PROBLEMS TOO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2020
Aug 2018

TAKATA RECALL AFTER GETTING THE RECALL IN 2015 I HAD THE AIRBAGS CHECKED AND REPLACED ON 10/15/2015 AT HONDA OF VALLEY STREAM SERVICE STATION. DESPITE THIS I HAVE BEEN GETTING LETTERS INCORRECTLY STATING THAT I DIDN'T GET IT REPAIRED YET. I HAVE UPLOADED THE DOCUMENTATION SHOWING THE AIRBAG REPAIR DONE ON 10/15/2015. PLEASE CORRECT THE RECORD SO I STOP GETTING THE MAILINGS REGARDING THIS. I ALSO WANT TO CORRECT THE RECORD SO THERE IS NO PROBLEM IF I WANT TO SELL THE CAR.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2015
Jun 2018 Crash

TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER (FIRST TEXAS HONDA, 3400 STECK AVE, AUSTIN, TX 78757) WAS CONTACTED AND INFORMED THE CONTACT THAT THE AIR BAGS WOULD NOT DEPLOY UNLESS THE VEHICLE WAS TRAVELING AT A CERTAIN SPEED. IT WAS UNKNOWN IF THE VEHICLE WAS TOWED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 190,000.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2018
Mar 2018

IT DO NOT WORK AT ALL.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2018
Feb 2018

2004 HONDA PILOT. CONSUMER WRITES IN REGARDS TO DEFECTIVE TAKATA AIRBAG. *LD THE CONSUMER STATED THE AIR BAG WAS REPLACED, BUT THE DEALER ADVISED THE AIRBAG FAILURE MAY RECUR. *JS

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2017
Dec 2017

GOT A NOTICE IN THE MAIL REGARDING THE RECALL FOR THE TAKATA AIRBAG INFLATORS

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2017
Nov 2017

TAKATA RECALL: ALTHOUGH THE TAKATA AIRBAG COMPONENTS HAVE BEEN REPLACED, MY SRS LIGHT CONTINUES TO LIGHT UP ON MY DASHBOARD. HONDA REFUSES TO REAR AND REPLACE AT NO COST THE FAULTY OPDS SENSOR IN THE PASSENGER SEAT WHICH IS CONNECTED TO THE AIRBAG SYSTEM.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2017
Aug 2017

TAKATA RECALL AIRBAG ISSUE, AIRBAG WILL NOT INFLATE UPON IMPACT ACCORDING TO SERVICE CENTER

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2017
Jul 2017 Crash Injury

TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING 65 MPH, THE VEHICLE CRASHED INTO SOME GUARDRAILS AND REAR ENDED ANOTHER VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO B AND L RECOVERY & TOWING (LOCATED AT 100 MINUE ST, CARTERET, NJ 07008; (732) 541-0100) WHERE IT REMAINS FOR INSPECTION. THE CONTACT SUSTAINED HEAD, SHOULDER, LOWER BACK, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2017
Mar 2017

TAKATA RECALL MY DRIVER'S AIRBAG LIGHT IS ON CONSTANTLY. IS THERE A RECALL TO GET THIS FIXED?

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2017
Nov 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2016
Oct 2016

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2016
Oct 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2016
Sep 2016

TAKATA RECALL. CALLED DEALER AFTER GETTING NOTICE ON 7/11/16. CALLED BACK 7/18/16. STONEWALLED. TOLD TO BRING LETTER. DID ON 7/19/16. CALLED 8/1/16. CALLED 9.23/16. TOLD "PART ORDERED". DEALER UNCOOPERATIVE. ADVANTAGE HONDA, MANHASSET, NY

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2016
Aug 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2016
Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2016
Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2016
May 2016

TAKATA RECALL I GOT A RECALL NOTICE FROM HONDA TELLING ME TO HAVE THE PASSENGER AIR BAG REPLACED AS SOON AS POSSIBLE AND NOT TO HAVE A PASSENGER IN THE FRONT SEAT UNTIL I DO. HOWEVER, MY LOCAL HONDA DEALER SAYS THAT MICHIGCAN CARS ARE NOT AT RISK AND HONDA TOLD THEM THEY WOULD NOT BE RECEIVING ANY REPLACEMENT AIRBAGS UNTIL 2018. WHAST DO YOU RECOMMEND.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2016
Mar 2016

2004 HONDA PILOT AIR BAG IS ON AND I BROUGHT THE PILOT TO HONDA OF TYSON CORNER THEY DIAGNOSE AND DETERMINED AND RECOMEND TO REPLACE BOTH IMPACT SENSORS $751 #2 REPLACE SRS CONTROL UNIT $918.00 AND THE DEALER TOLD INTERNAL FAILURE OF SRS UNIT UNIT REPLACE MENT REQUIRED AND MAY NEED BOTH SIDE IMPACT SENSORS. I DECLINED REPAIR I CAN NOT AFFORD THIS BIG AMOUNT BECAUSE MIGHT PART OF THE SAFETY WARRANTY, PLEASE HELP.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2016
Mar 2016

2004 HONDA PILOT. CONSUMER WRITES IN REGARDS TO SECOND RECALL NOTICE TO REPLACE PROPELLANT WAFERS INFLATOR IN PASSENGER AIRBAG ISSUES. *SMD THE CONSUMER STATED THE PASSENGER AIR BAG SHOULD HAVE BEEN REPLACED AT THE SAME AS THE DRIVER AIR BAG. *JB

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2016
Feb 2016

TL* THE CONTACT OWNS A 2004 HONDA PILOT. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000. THE VIN WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2015
Feb 2016

LATE IN 2015 I RECEIVED A MAILING FROM WILDE HONDA, WAUKESHA, WI AN "URGENT/RECALL NOTICE" CONCERNING MY 2004 HONDA PILOT REGARDING A POTENTIALLY DEFECTIVE AIRBAG INFLATOR. I CONTACTED THE DEALER LISTED AND SCHEDULED AN APPOINTMENT. I DROPPED MY CAR OFF ON 12/28/15 TO HAVE THIS REPAIR PERFORMED. . THE REASON FOR THE APPOINTMENT WAS THIS AIRBAG SERVICE. . . I ON THE RECEIPT PROVIDED IT SHOWS THAT THEY HAD PERFORMED THE AIR BAG INFLATOR SERVICE. IN EARLY FEBRUARY OF 2016 I RECEIVED ANOTHER MAILING INFORMING ME TO HAVE THIS AIRBAG SERVICE PERFORMED. I CALLED THE DEALERSHIP. THE ORIGINAL SERVICE ADVISOR SAID THAT THE REPAIR ON THE AIR BAG RECALL HAD NOT BEEN PERFORMED AT THE EARLIER SERVICE APPOINTMENT. HE DID NOT KNOW WHY, AND ADMITTED IT WAS A MISTAKE. I EVENTUALLY TALKED TO THE SERVICE MANAGER. HE OFFERED TO REPAIR THE CAR IF IT WAS BROUGHT BACK. MY CONCERNS IN THIS CASE , IT MIGHT BE A COMMON ONE WITH THIS DEANSHIP. THEY NEVER CONTACTED ME REGARDING THIS ISSUE. I CONTACTED THEM IN FEB 16 TO FOLLOW UP ON ANOTHER RECALL NOTICE. TWO MONTHS AFTER THE SUPPOSED AIRBAG REPAIR.THEY HAVE MY CELL NUMBER AND MAILING ADDRESS AND CANNOT PROVIDE ANY PROOF THEY EVER TRIED TO CONTACT ME. I HAVE A PHONE LOG AND SHOW NO INCOMING CALLS FROM THEM IT SEEMS THAT THEY WERE ONLY CONCERNED WITH THIS SPECIFIC ISSUE WHEN HONDA WOULD NOT REIMBURSE THEM FOR THIS WARRANTY REPAIR BECAUSE THEY USED THE INCORRECT PART TO MAKE THE REPAIR! THE DEALERS ACTIONS HAVE PLACED THE SAFETY OF MY FAMILY RISK. THEIR ONLY OFFER TO FIX THIS AIR BAG SERVICE MISTAKE IS TO BRING THE CAR BACK FOR SERVICE. IF THIS WAS NOT A RECALL ITEM THAT WAS INVOLVED, I DOUBT I WOULD HAVE HEARD BACK FROM THEM. I WOULD BE DRIVING AN POTENTIALLY UNSAFE CAR, THINKING THE ISSUE HAD BEEN ADDRESSED. THIS DEALERSHIP MISREPRESENTS THE TRUTH, IS SLOPPY IN RECORD KEEPING, AND USES INCORRECT PARTS FOR A RECALL SERVICE.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2015
Feb 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2004 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2016

Trend Over Time

Complaints by year

Quick Summary

The 2004 Honda Pilot has 69 Air Bags complaints on file. 8 crashes have been reported. Review the timeline above for detailed owner experiences.