27 complaints reported

2009 Honda Pilot Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
27
Crashes
4
Fires
0
Injuries
3

Complaint Timeline

Chronological view of owner reports

May 2024

I bought this car from Nalley Honda. After that I drove back to Birmingham. On my way airbag alarm pops up. Now they says I have to pay for this. But why should I pay for an safety issue as they should make sure its works fine.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2024
Jan 2024

DTC code 12-51 passenger air bag is on OBD. have not gone to dealership. been on for several years.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2020
Feb 2019

STARTED NOTICING THAT SOMETIMES THE PASSENGER SIDE AIRBAG SAYS IT'S OFF ALTHOUGH SOMEONE IS SITTING THERE. NOW, THE AIRBAG WARNING LIGHT IS ON. I'VE ATTACHED A PHOTO.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2018
Dec 2017 Crash

THE AIR BAGS SHARDS OF METAL AT PASSENGERS IN VEHICLE WHEN IT WAS INVOLVED IN WRECK

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2013
May 2017 Crash Injury

TL* TAKATA RECALL. THE CONTACT OWNED A 2009 HONDA PILOT. WHILE DRIVING APPROXIMATELY 45 MPH IN A SNOW STORM, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE DUE TO BLACK ICE. THE CONTACT'S VEHICLE SLID INTO A GUARDRAIL AND THE AIR BAGS DEPLOYED. METAL FRAGMENTS ENTERED THE VEHICLE DUE TO THE DEPLOYMENT. THE DRIVER SUSTAINED FACIAL SCARS, AND PAINS TO THE NECK, SHOULDER, AND BACK. THE FRONT PASSENGER SUSTAINED PAINS TO THE NECK, SHOULDER, AND KNEE. THE FRONT PASSENGER WORE A NECK BRACE FOR OVER THREE MONTHS. TWO CHILDREN SEATED IN THE REAR SUSTAINED WHIPLASH AND MINOR BRUISING. MEDICAL ATTENTION WAS REQUIRED FOR ALL WHO WERE INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO A YARD AND DEEMED DESTROYED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE METAL FRAGMENTS THAT DEPLOYED WITH FORCE UPON AIR BAG DEPLOYMENT. THE CONTACT STATED THAT THE RECALL NOTICE WAS RECEIVED IN MID MARCH 2017 FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AFTER THE CRASH OCCURRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 09/28/17 *BF *AS

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2016
May 2017

THE WARNING SIGN.... SIDE AIR BAG OFF... TURNS ON AUTOMATICALLY OR BLINKS VARIOUS TIMES....SO I STOP THE VEHICLE AND PUT IN PARK AND TURN OFF VEHICLE AND THE WARNING LIGHT FOR THE AIR BAG IS NO LONGER THERE. THE WARNING INDICATOR SHOWS IT TURNS OFF ON ITS OWN THE SIDE AIR BAGS

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2017
Apr 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 238,000. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2016
Mar 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V030000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2017
Dec 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2016
Oct 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2016
Oct 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2016
Oct 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2016
Oct 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2016
Sep 2016

IT HAD BEING MORE THAT 60 DAYS THAT I RECEIVED NOTICE OF THIS RECALL FOR THE PASSENGER AIR BAG ,THAT DEALER AND THE COMPANY HAS BEING NOTIFIED AND HAVE DONE NOTHING YET TO CORRECT THE PROBLEM, HTE PASSENGER SEAT IS OUT OF ORDER.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2016
Sep 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2016
Sep 2016

2009 HONDA PILOT. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS/ REMEDY NOT AVAILABLE TO REPAIR AIRBAG RECALL. *SMD

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2016
Sep 2016

TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2016
Aug 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2016
Aug 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2016
Aug 2016

TAKATA RECALL. I HAD A MAJOR SERVICE PERFORMED IN LATE MAY 2016, AFTER THE RECALL WAS IN EFFECT, BUT BEFORE I WAS NOTIFIED OF THE RECALL. I HAVE DOCUMENTATION EVIDENCING THE DATE OF THE SERVICE, WHICH WAS AFTER THE RECALL WAS IN EFFECT. I CAN PROVIDE THE DOCUMENTATION UPON REQUEST. IN MAY 2016, I SPECIFICALLY ASKED THE HONDA SERVICE CENTER ABOUT WHETHER MY CAR WAS SUBJECT TO THIS RECALL, SINCE MY HUSBAND'S ACURA MDX HAD THIS RECALL. THE SERVICE CENTER SAID NO, BUT THAT THEY HAD THE PARTS SINCE THE ACURA RECALL WAS IN EFFECT. TWO MONTHS LATER I RECEIVED NOTIFICATION OF THE RECALL, WHICH WAS IN EFFECT A FEW DAYS BEFORE I WENT TO HONDA IN MAY 2016. I IMMEDIATELY CALLED HONDA TO REQUEST A SERVICE APPOINTMENT FOR THE RECALL AND TO OBTAIN A LOANER CAR. THE HONDA PILOT IS MY FAMILY'S MAIN FORM OF TRANSPORTATION AND WE NEED ALL OF THE SEATS TO BE OPERATIONAL. I WAS TOLD BY HONDA THAT SOMEONE WOULD GET BACK TO ME WITHIN TWO WEEKS REGARDING THE LOANER, AND THAT IT WOULD NOT BE POSSIBLE TO ORDER THE REPLACEMENT PART FOR THE RECALL UNTIL FALL 2016. I WAS FURTHER TOLD THAT I SHOULD CALL IN FALL 2016 TO ORDER THE REPLACEMENT PART. IT HAS BEEN OVER THREE WEEKS SINCE I FIRST CALLED HONDA TO REQUEST THE LOANER CAR. I HAVE MADE FOLLOW UP CALLS TO HONDA WITH NO RESPONSE. I FEEL UNSAFE IN MY CAR, AND YET HONDA HAS BEEN UNRESPONSIVE TO THIS SERIOUS SAFETY CONCERN.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2016
Aug 2016

"TAKATA RECALL"

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2009
Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/16*LJ THE CONSUMER STATED THE REPAIR WAS COMPLETED ON SEPTEMBER 19, 2016. UPDATED 10/31/16.*JB

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2016
Jul 2016

I TOOK MY VEHICLE IN FOR THE AIRBAG RECALL AND WAS TOLD THAT THERE WOULD BE A CHARGE TO FIX IT. THE AIRBAG LIGHT IS NOW ON AND WILL NOT GO OFF. I ALSO KEEP GETTING CALLS FROM DEALERS WANTING TO BUY MY HONDA.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2015
Mar 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2016
Jan 2016

TAKATA RECALL. A LETTER WAS SENT TO ME IN JULY 2016 REGARDING THE PASSENGER SIDE AIRBAG. THE SAFETY CONCERN WAS THE AIRBAG COULD CAUSE METAL FRAGMENTS TO INJURE THE PASSENGERS IN THE VEHICLE IF THE AIRBAG WAS DEPLOYED. THE SUGGESTION WAS TO "NOT SIT IN THE FRONT PASSENGER SEAT" UNTIL THE PARTS WERE AVAILABLE FOR THE RECALL/REPAIR. A REMEDY WAS SUPPOSED TO BE DONE BY SUMMER/FALL 2016 AND I HAVE STILL NOT RECEIVED ANY UPDATE FROM HONDA. WE PURCHASED THIS PARTICULAR MODEL BECAUSE IT CAN SEAT UP TO 8 AND FIT OUR WHOLE FAMILY. NOT SITTING IN THE FRONT PASSENGER SEAT FOR 5 MONTHS WAS REALLY NOT A VIABLE OPTION. INSTEAD WHEN WE ARE FORCED TO USE ALL SEATS, WE PUT OUR FAMILY AT RISK FOR AIRBAG TO GO OFF AND 'METAL FRAGMENTS' POTENTIALLY INJURING OUR FAMILY. THIS IS UNACCEPTABLE.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2016

Trend Over Time

Complaints by year

Quick Summary

The 2009 Honda Pilot has 27 Air Bags complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.