8 complaints reported

2009 Honda Pilot Suspension

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
8
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2019

I WAS INFORMED BY DEALER THAT MY COMPLIANCE BUSHINGS WERE LEAKING AND NEEDED REPAIR. FOUND THERE'S WAS A BULLETIN PUT OUT BY HONDA, BUT I WAS NEVER CONTACTED. SPOKE TO A HONDA REP THAT SAID THEY ARE UNDER NO OBLIGATION TO INFORM OWNERS ABOUT BULLETINS. SINCE THE VEHICLE IS OUT OF WARRANTY THEY WANT ME TO PAY FOR THE COST OF REPLACEMENT.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2019
Feb 2016

AT 72,563 MILES I EXPERIENCED VIBRATION AND A GROWLING NOISE FROM THE RIGHT FRONT OF THE VEHICLE AT ALL SPEEDS. THE RIGHT FRONT WHEEL BEARING WAS REPLACED TO FIX THE PROBLEM.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2015
Dec 2015

AUGUST 2015 I RECEIVED THE LETTER ABOUT DEFECTIVE COMPLIANCE BUSHINGS. I HAD MINE REPAIRED BY MY LOCAL HONDA DEALER. I IMMEDIATELY SENT IN MY REPAIR BILL AND REQUESTED INFORMATION. THAT WAS AUGUST 2015 AND I HAVE NOT HEARD ONE WORD BACK FROM HONDA AND WE ARE NOW IN DECEMBER. THERE ONCE WAS A TIME THAT HONDA QUALITY WAS AMAZING, BUT I SUPPOSE THAT EVEN HONDA BUYS INFERIOR PRODUCTS FROM CHINA AND TRIES TO PASS THEM OFF AS QUALITY LEAVING THE CONSUMER HOLDING THE BAG. REMEMBER WHEN THE CUSTOMER WAS ALWAYS RIGHT!! - R.I.P.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2015
Feb 2015

TOOK MY 2009 HONDA PILOT IN TO THE HONDA DEALER FOR MAINTENANCE SCHEDULE AND FRONT BRAKE PAD REPLACEMENT AND WAS TOLD THAT 1. FRONT LOWER CONTROL ARM BUSHING & BRACKETS $750.00 + TAX THE BUSHINGS INSIDE THE BRACKET ARE CRACKING. JUST PURCHASED THE CAR FROM OURISMAN HONDA IN LAUREL, MD IN NOVEMBER 2011. DID NOT REPLACE DUE TO NOT BEING ABLE TO AFFORD THE COST. CONSIDERING REPLACEMENT IN 2/2015 DUE TO THE VIOLENT SHAKING THAT I EXPERIENCE WHEN BRAKING OR DRIVING OVER 60MPH. I SHOULD NOT HAVE HAD TO INCUR THIS EXPENSE ESPECIALLY SINCE HONDA WAS AWARE OF THIS MALFUNCTION. *TR

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2012
Sep 2014

THE COMPLIANCE BUSHINGS ON MY PILOT NEEDS TO BE REPLACED. IT IS MY UNDERSTANDING THAT HONDA IS AWARE OF THIS ISSUE. THE OLD PART WAS REPLACED TO REPLACE THE DEFECTIVE BUSHINGS. IT SHOULD BE NOTED THAT HONDA IS AWARE OF THIS PRO KEMP AND MADE CHANGES. HOWEVER, THE CONSUMER BARES THE BURDEN OF REPLACING THE BUSHINGS. THIS DEFECT CAN LEAD TO A SAFETY IF DEFECTIVE AND NOT REPAIRED. *TR

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2014
Jul 2014

SAME AS MANY OTHER COMPLAINTS HERE. COMPLIANCE BUSHINGS WENT OUT. SHAKING WHEN I BRAKE VERY BADLY. *TR

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2014
Apr 2013

TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED THE BUSHING ON THE LOWER CONTROL ARM EXHIBITED EXCESSIVE WEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2013
Feb 2012

TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT THE WHEELS ON THE VEHICLE WOULD EXHIBIT AN ABNORMAL HUMMING SOUND AND A VIBRATION. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR WHEN THE VEHICLE HAD BEEN RUNNING FOR EXTENDED PERIODS. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES TO HAVE A FRONT AND REAR ALIGNMENT PERFORMED, AS WELL AS THE ROTORS REPLACED. THE REPAIR WOULD LAST FOR A FEW WEEKS BEFORE THE FAILURE WOULD RECUR. MOST RECENTLY WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THE DEALER ADVISED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND IT WAS PERFORMING AS DESIGNED, WHICH COULD NOT BE CORRECTED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 42,000.

Type: Vehicle, Vehicle: 2009 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2011

Trend Over Time

Complaints by year

Quick Summary

The 2009 Honda Pilot has 8 Suspension complaints on file. Review the timeline above for detailed owner experiences.