269 complaints reported

2016 Honda Pilot Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
269
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2022

The contact owns a 2016 Honda Pilot. The contact stated that the Auto START/STOP function had failed. The vehicle would suddenly stall and shut off. The contact stated that the failure recurred at various speeds and also while the vehicle was idling. The vehicle would also shake and jerk. The contact would restart the vehicle and turn off the Auto START/STOP function. The contact had not taken the vehicle to the dealer to be diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 81,000.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2022
Jul 2022

When the car is locked, the alarm will randomly keep going off and the cluster randomly flickers.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2022
Jul 2022

Auto stop/start function shut down all electrical components when vehicle was stopped and the function activated. This occurred on 2 separate occasions.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2022
Jul 2022

At low idle, car will lock up, unable to drive, cannot put in neutral, will not go. I can't even shut the car off to restart. The dash tells be to push brake and start button, but that still does not work. I continue to push buttons until it finally kicks in. I was in the middle of the road. 1 car almost rear ended me. This also happened while I was traveling and stopped at the end of highway. I needed assistance, but since I couldn't put car in neutral, we could not push. I put hazards on and again, pushed random buttons until kicked back in. This is very dangerous! I will not let my kids take my car for fear that they will get stuck as well. I'm scared to drive it. Honda's response was bad gas or alternator, which it is NOT.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2022
Jul 2022

The auto idle start stop does not restart automatically while in traffic or stopped. Issue has occurred several times, I must turn off vehicle completely to restart vehicle. Huge safety factor when traffic is following again and I am unable to restart vehicle.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2022
Jul 2022

On multiple occasions the car will stale and not restart when the auto engine off engages. It is left me stranding in the middle of traffic several times. The vehicle has been taken to Honda for service on many occasions and told there is nothing wrong.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2021
Jul 2022

Was driving the car in a parking lot (thankfully) when the dashboard lights started randomly flickering and clicking like crazy. Then the battery completely drained. The car wouldn't start at all. When I tried to restart the engine the lights would go crazy, flashing every single emergency warning light on the dashboard and clicking sounds for a few seconds then dead again. Had to get a tow truck and finally was able to jump it and drive to the dealer. I've seen so many reports of this same issue occurring with this same model. The dealer told me that its due to a faulty keyless control module that only the dealer can replace for $800 plus labor. The bill is over a $1000 with tax included. The part is on national back order so they said my car will be in the shop for probably 3 months at least. And I spoke to multiple mechanics who said that they can't fix it because the dealer won't sell them the part. I've been without my car for a month already and dealer says no word on the part and it's not covered which sounds crazy because I'm reading of others having this same issue.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2022
Jun 2022

The contact owns a 2016 Honda Pilot. The contact stated while attempting to drive from a complete stop, the brake pedal was released however, the Auto STOP/START feature failed to operate as designed. There was no warning light illuminated. The contact stated that the failure recurred on several occasions. The vehicle was taken to the dealer and the ignition switch was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2021
Jun 2022

The engine idle-stop feature did not restart. It is available for inspection. The safety of my two small children and myself was at risk as we had to get out of the car at a busy intersection. It has not been reproduced by a dealer or a service center. The vehicle and the parts have not been inspected by authorities. It happens without warning. While at a red light, when I take my foot off the brake it shuts off completely.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2022
Jun 2022

The stop/start feature fails to restart engine and I have to shut off the car completely to restart again.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2021
Jun 2022

The Pilot has an auto start/stop function that turns off the engine when the car is stopped/idling. When the driver releases the break pedal, the engine is supposed to turn back on. The engine would very frequently fail to turn back on after idling. This happened many times at traffic lights and while stopped in traffic. It's much worse than stalling out with a manual transmission vehicle, because the engine does not turn back on quickly. The whole system (including battery power to the car) needs to be turned off and turned on again. This is a safety issue because the engine has failed to start while in traffic on the interstate, where cars are quickly accelerating, and the failure for the car to accelerate with traffic could lead to a collision. It also poses the risk of leaving the driver stuck in a dangerous location without the ability to move the car. I took the car to the dealership and they told me my battery was dying, and they charged me to replace the battery. So far, I haven't experienced anymore engine stalling with the new battery. The car has not been inspected by anyone other than the local Honda dealership. There were no warning lamps or messages prior to the failure. The failure first started in 2020, but only happened a few times. Since then, the problem increased in frequency, until I finally took it to the dealership and had the battery replaced.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2022
May 2022

Dash Lights flash, alarm sounds and Battery drains randomly.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2022
May 2022

This error keeps popping up. Honda won’t fix it. Keyless start system problem error. This is an known error with the specific 2016 Honda Pilot model. I see 100s of people online with the same error. But Honda won’t fix it for free.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2022
May 2022

Random triggered alarming caused during flickering and clicking of dashboard lights leading to battery drainage. Many reports of this same instance occurring with this particular model. It appears to be a faulty keyless control module that now many Americans have had no choice but to pay $800 to replace in the absence of what obviously should be a recall at this point.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2022
May 2022

Keyless start/stop button does not work. Honda dealership says it is not active recall but switched was replaced at 88000 miles.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2022
May 2022

Car went into auto idle at stop light and then didn’t start back up. After about 5 minutes and multiple attempts and restarting it finally started. Very dangerous situation

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2022
May 2022

The contact owns a 2016 Honda Pilot. The contact stated that after stopping at a red light, the Auto Stop/Start feature activated and turned the engine off to conserve fuel. After releasing the brake pedal the engine restarted but immediately shut off after the vehicle had rolled into the busy intersection. The vehicle could not be immediately restarted. The message "keyless start problem" was displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The VIN was not available. The failure mileage was 120,000.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2022
May 2022

The contact owns a 2016 Honda Pilot. The contact stated that after stopping at a red light the auto shut off feature activated and turned the engine off to consever fued. After releasing the brake pedal the engine restarted but immediately shut off after the vehicle had rolled into the busy intersection. The vehicle would not immdiatly restart. The message "keyless start problem" had displayed. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not contacted. . The failure mileage was 120,000.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2022
Apr 2022

The contact owns a 2016 Honda Pilot. The contact stated that while at a complete stop, the vehicle would stall upon the depression of the accelerator pedal with either the Collision Mitigation Failure or Shift to Park and Restart Vehicle messages were displayed on the instrument panel. The contact had taken the vehicle to the dealer several times for the same failure; however, the dealer was unable to duplicate the failure. The contact stated that upon disabling the auto idle-stop feature, the failure did not occur; however, the feature had to be manually disabled each time upon the start of the vehicle. The manufacturer had been notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 30,000. The VIN was not available.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2019
Apr 2022

No accident. Keyless warning light on. nothing wrong with vehicle. you tube full of same complaints. some cars are covered and some not. have replaced batteries etc etc

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2022
Apr 2022

The vehicle is equipped with idle stop if I don’t disengage it when the vehicle is started. At a stop when the vehicle shuts down if completely shuts down and then you have to shift into park. To restart the vehicle. My radio/ gps unit also goes black and shuts off while I am driving and reboots.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2022
Apr 2022

Keyless Access Unit failure/malfunction per honda service center. While park and turned off, vehicle randomly turns on to accessory mode causing drain on battery and/or alarm to sound when locked/set. No codes or warning or issue prior or since. This issue has noticed and continues.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2022
Apr 2022

The idle stop shuts off my engine as designed but then it fails to restart approximately 10% of the time. When this occurs I have to put my car in park, turn off the car completely, turn it back on and put it in drive. While this most frequently happens at stop lights it has occured on the freeway when I have needed to stop. The frequency in which this is happening seems to be increasing. I have already had the start button on the car replaced twice. The issue continues to happen with increasing frequency.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2022
Mar 2022

Warning light message for keyless start system. Doors won’t lock. Car won’t start at times. I’m afraid I will get stranded.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2022
Feb 2022

alarm going off intermittently, dash board glitching when car is off and parked.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2022

Trend Over Time

Complaints by year

Quick Summary

The 2016 Honda Pilot has 269 Electrical System complaints on file. Review the timeline above for detailed owner experiences.